Accelerate development via automation

Tability Templates

---
title: Accelerate development via automation
objectives:
- title: Accelerate development through automation
  outcomes:
  - title: 100% of repos have a Continuous Delivery pipeline
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Use Github Actions/Bitbucket Pipelines to automate deployments on every
        commit
    - title: Create automated deployment scripts for all repos
  - title: Increase code coverage from 30% to 60%
    from: 30.0
    to: 60.0
    score_format: _number_% coverage
    initiatives: []
  - title: Reduce cycle time from 8 days to 8h
    from: 64.0
    to: 8.0
    score_format: _number_h
    initiatives: []
  - title: Reduce build time from 20min to 5min
    from: 20.0
    to: 5.0
    score_format: _number_min
    initiatives:
    - title: Audit tests to find areas of improvements
    - title: Split tests to run in parallel when possible


Achieve great performance and reliability

---
title: Achieve great performance and reliability
objectives:
- title: Achieve amazing performance with a world-class infrastructure
  outcomes:
  - title: Increase Apdex from 0.7 to 0.98
    from: 0.7
    to: 0.98
    score_format: Apdex _number_
    initiatives:
    - title: Add a CDN in front of resources
    - title: Implement caching wherever possible
    - title: Minify scripts and CSS
  - title: Improve crash free sessions from 75% to 95%
    from: 75.0
    to: 95.0
    score_format: _number_% crash free
    initiatives: []
  - title: Reduce core pages load time to be under 3s
    from: 4.5
    to: 3.0
    score_format: _number_s
    initiatives: []
  - title: Reduce the number of paged issues by 40%
    from: 10.0
    to: 6.0
    score_format: _number_ paged issues/week
    initiatives:
    - title: Identify and fix top 10 recurring issues


Increase code quality

---
title: Increase code quality
objectives:
- title: Demonstrate incredible standards in code quality
  outcomes:
  - title: 100% of pull requests are reviewed by 2 developers
    from: 60.0
    to: 100.0
    score_format: _number_% PR reviewed
    initiatives: []
  - title: 75% of the developers have gone through QA training
    from: 0.0
    to: 35.0
    score_format: _number_ devs trained
    initiatives: []
  - title: 100% of repositories are using code linting and static code analysis
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Reduce the percentage of QA-related broken builds by 60%
    from: 10.0
    to: 4.0
    score_format: _number_ broken builds/week
    initiatives: []


Deliver great user experience

---
title: Deliver great user experience
objectives:
- title: Significantly improve the user experience through better performance
  outcomes:
  - title: Decrease the number of production exceptions by 45%
    from: 100.0
    to: 55.0
    score_format: _number_ exceptions/week
    initiatives: []
  - title: Accelerate customer instance cold start time from 2min to 10s
    from: 120.0
    to: 10.0
    score_format: _number_s
    initiatives: []
  - title: Reduce API response time from 900ms to 450ms
    from: 900.0
    to: 450.0
    score_format: _number_ms
    initiatives: []
  - title: Improve NPS from 15 to 35
    from: 15.0
    to: 35.0
    score_format: NPS _number_
    initiatives: []


Improve incident management

---
title: Improve incident management
objectives:
- title: Build an amazing incident management process
  outcomes:
  - title: Reduce the number of regressions by 60%
    from: 100.0
    to: 40.0
    score_format: _number_ regressions
    initiatives: []
  - title: Increase the size of the incident response team from 2 to 6 people
    from: 2.0
    to: 6.0
    score_format: _number_ people
    initiatives: []
  - title: Reduce the MTTR from 3h to 60 minutes
    from: 180.0
    to: 60.0
    score_format: _number_mins MTTR
    initiatives: []


Improve the Disaster Recover process

---
title: Improve the Disaster Recover process
objectives:
- title: Have a world class DR process
  outcomes:
  - title: Increase the number of DR tests from 1 to 3 per quarter
    from: 1.0
    to: 3.0
    score_format: _number_ test/quarter
    initiatives: []
  - title: Reduce recovery period from 24h to 12h
    from: 24.0
    to: 12.0
    score_format: _number_h TTR
    initiatives: []
  - title: Reduce recovery point objective from 12 business hours to 4 business hours
    from: 12.0
    to: 4.0
    score_format: _number_ RPO
    initiatives: []


Increase security awareness

---
title: Increase security awareness
objectives:
- title: Make security part of our culture
  outcomes:
  - title: Roll out fleet management pilot to 30% of the company
    from: 0.0
    to: 30.0
    score_format: _number_% MDM coverage
    initiatives: []
  - title: 2FA is used on all 3rd party services used by employees
    from: 40.0
    to: 100.0
    score_format: _number_% 2FA usage
    initiatives: []
  - title: 100% of our employees have gone through security training
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []


Improve developer experience by improvign dev speed

---
title: Improve developer experience by improvign dev speed
objectives:
- title: Provide amazing Developer Experience (DX) by improving dev speed
  outcomes:
  - title: 90% of products have a standardized Continuous Delivery pipeline
    from: 60.0
    to: 90.0
    score_format: _number_% CD
    initiatives: []
  - title: Reduce average build time from 20 minutes to 2 minutes
    from: 20.0
    to: 2.0
    score_format: _number_ mins
    initiatives: []
  - title: Reduce release cycle time from 12 days to 3 days
    from: 12.0
    to: 3.0
    score_format: _number_ days cycle
    initiatives: []


Expand Sales to a new region

---
title: Expand Sales to a new region
objectives:
- title: Expand revenue in Europe
  outcomes:
  - title: Recruit 10 resellers in Europe
    from: 0.0
    to: 10.0
    score_format: _number_ EU resellers
    initiatives: []
  - title: 10% of new sales are coming from EU customers
    from: 2.0
    to: 10.0
    score_format: _number_% EU sales
    initiatives: []
  - title: Generate a pipeline of $500K in Europe
    from: 0.0
    to: 500000.0
    score_format: "$_number_ pipeline"
    initiatives: []


Enable a better sales process

---
title: Enable a better sales process
objectives:
- title: Turn sales into an efficient growth engine
  outcomes:
  - title: Reduce Customer Acquisition Costs from $740 to $350
    from: 740.0
    to: 350.0
    score_format: "$_number_ CAC"
    initiatives: []
  - title: Increase inbound sales by 30%
    from: 100.0
    to: 130.0
    score_format: _number_ outbound sales
    initiatives: []
  - title: Reduce the sales cycle from 9 to 3 months
    from: 9.0
    to: 3.0
    score_format: _number_ months
    initiatives: []


Hit revenue milestones

---
title: Hit revenue milestones
objectives:
- title: Achieve $5,000,000 in quarterly revenue
  outcomes:
  - title: Increase MRR from $1.5M to $1.8M
    from: 1500000.0
    to: 1800000.0
    score_format: "$_number_ MRR"
    initiatives: []
  - title: Successfully expand revenue to EU market with $50K MRR coming from Europe
    from: 15000.0
    to: 500000.0
    score_format: "$_number_ EU MRR"
    initiatives: []
  - title: Achieve 30% upsell to existing customers
    from: 0.0
    to: 30.0
    score_format: _number_% upsell
    initiatives: []


Build an Enterprise Sales effort

---
title: Build an Enterprise Sales effort
objectives:
- title: Become a compelling offer for large and Enterprise customers
  outcomes:
  - title: Sign 15 Enterprise customers with ACV >$60,000
    from: 0.0
    to: 15.0
    score_format: _number_ deals signed
    initiatives: []
  - title: Recruit 3 Enterprise Sales specialists
    from: 0.0
    to: 3.0
    score_format: _number_ Enterprise Sales specialists
    initiatives: []
  - title: Generate $3M in qualified Enterprise leads
    from: 0.0
    to: 3000000.0
    score_format: "$_number_ pipeline"
    initiatives: []


Increase sales through channel partners

---
title: Increase sales through channel partners
objectives:
- title: Make channel partners a significant part of our success
  outcomes:
  - title: Get $120,000 in ARR through channel partners
    from: 0.0
    to: 120000.0
    score_format: "$_number_ ARR"
    initiatives: []
  - title: Recruit 25 new channels partners in US and EU
    from: 0.0
    to: 25.0
    score_format: _number_ new partners
    initiatives: []
  - title: Generate $20,000 in revenue for partners through our affiliate program
    from: 0.0
    to: 20000.0
    score_format: "$_number_ revenue generated"
    initiatives: []


Improve team responsiveness

---
title: Improve team responsiveness
objectives:
- title: Improve team responsiveness while maintaining great customer satisfaction
  outcomes:
  - title: Decrease our First Reply Time from 6h to 20mins
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Increase support calls ratings from 3.8 to 4.2 stars
    from: 3.8
    to: 4.2
    score_format: _number_ support rating
    initiatives: []
  - title: Reduce our Average Resolution Time from 18h to 6h
    from: 18.0
    to: 6.0
    score_format: _number_h Avg Resolution Time
    initiatives: []


Reduce activation churn

---
title: Reduce activation churn
objectives:
- title: Reduce activation churn via high-touch onboarding
  outcomes:
  - title: Increase concierge onboarding sessions from 12% to 25% of leads
    from: 12.0
    to: 25.0
    score_format: _number_% calls
    initiatives: []
  - title: Increase engagement with onboarding drip fro 10% to 20%
    from: 10.0
    to: 20.0
    score_format: _number_% engagement
    initiatives: []
  - title: Improve survey scores from 3.2 to 4.1 for personalized onboarding calls
    from: 3.2
    to: 4.1
    score_format: _number_ rating
    initiatives: []


Leverage positive feedback to increase advocacy

---
title: Leverage positive feedback to increase advocacy
objectives:
- title: Leverage positive customer feedback to increase advocacy sentiment
  outcomes:
  - title: Publish 10 customer case studies
    from: 0.0
    to: 10.0
    score_format: _number_ case studies
    initiatives: []
  - title: Gain 40 public reviews with 4+ stars across all platforms
    from: 0.0
    to: 40.0
    score_format: _number_ reviews
    initiatives: []
  - title: Increase leads coming from advocacy resources from 50 to 85/week
    from: 50.0
    to: 85.0
    score_format: _number_ adv. leads/week
    initiatives: []


Boost talent retention

---
title: Boost talent retention
objectives:
- title: Increase Employee Retention
  outcomes:
  - title: Create an employee recognition program
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Select a method of recognizing employees who meet the criteria.
    - title: Set goals and criteria for employee recognition.
    - title: Identify a reward system for employees who meet the criteria.
    - title: Create a system for tracking employee recognition.
  - title: Increase employee retention rate by 15%
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Create an engaging work environment.
    - title: Develop a competitive benefits package.
    - title: Establish a career growth plan.
    - title: Implement regular performance reviews.
  - title: Increase employee satisfaction ratings by 25%
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Create a list of actionable items to improve employee satisfaction.
    - title: Monitor employee satisfaction ratings and make adjustments as needed.
    - title: Survey employees to gain insight into their satisfaction levels.
    - title: Implement a system to track employee satisfaction ratings.


Improve talent acquisition

---
title: Improve talent acquisition
objectives:
- title: Increase the quality of talent acquisition
  outcomes:
  - title: Reduce the time to hire (measured in days) by 20%
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Implement a more efficient screening process.
    - title: Create an online application system.
    - title: Streamline the interview process.
    - title: Automate onboarding and paperwork.
  - title: Increase the number of qualified applicants by 30%
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Reach out to potential candidates via LinkedIn.
    - title: Create an attractive job posting.
    - title: Advertise the job opening in multiple online channels.
    - title: Host a career fair to increase visibility.
  - title: Increase the diversity of hires (measured by gender, ethnicity and nationality)
      by 15%
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Develop a comprehensive diversity and inclusion policy.
    - title: Create a targeted recruitment campaign to attract diverse candidates.
    - title: Increase the presence of the company in diverse job fairs.
    - title: Implement an effective onboarding process for new hires.
  - title: Increase the quality of hires (measured by hire performance ratings) by
      10%
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives:
    - title: Track and review performance ratings for current hires.
    - title: Implement a structured onboarding process.
    - title: Develop a comprehensive assessment process for potential hires.
    - title: Create a job description that accurately reflects the position requirements.


Improve search engine rankings for targeted keywords

---
title: Improve search engine rankings for targeted keywords
objectives:
- title: Increase organic search traffic for target keywords
  outcomes:
  - title: Increase number of backlinks from reputable websites
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Improve website content relevancy to target keywords
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Utilize on-page optimization techniques to improve search rankings
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Enhance page loading speed for better user experience
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []


Increase organic traffic by 20%

---
title: Increase organic traffic by 20%
objectives:
- title: Boost organic traffic
  outcomes:
  - title: Increase average session duration to 2 minutes
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Rank top for 100 high-volume keywords
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Publish 4 high-quality blog posts per month
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []
  - title: Double inbound linking domain authority
    from: 0.0
    to: 100.0
    score_format: _number_%
    initiatives: []


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