Get Tability: OKRs that don't suck | Learn more →

10 OKR examples for Quality Assurance

Turn your spreadsheets into OKR dashboards with Tability

Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.

What are Quality Assurance OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

We have curated a selection of OKR examples specifically for Quality Assurance to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect Quality Assurance OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

Quality Assurance OKRs examples

We've added many examples of Quality Assurance Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

OKRs to enhance quality assurance protocols and effectiveness

  • ObjectiveEnhance quality assurance protocols and effectiveness
  • KRIncrease employee QA certification rates by 30% to boost efficiency
  • TaskImplement more accessible training programs and resources
  • TaskRegularly monitor and assess certification progress
  • TaskIntroduce incentives or rewards for obtaining QA certification
  • KRReduce customer complaints related to product quality by 20%
  • TaskIncrease feedback mechanisms for continual quality improvement
  • TaskImplement rigorous product inspections at each manufacturing stage
  • TaskProvide comprehensive product training to customer service representatives
  • KRImplement two innovative quality assurance tools resulting in a 15% error reduction
  • TaskSelect and purchase two innovative tools
  • TaskTrain staff on utilization of new tools
  • TaskResearch recent advancements in quality assurance tools

OKRs to enhance Quality Assurance automation capacity

  • ObjectiveEnhance Quality Assurance automation capacity
  • KRImplement automation for at least 70% of previously manually tested scenarios
  • TaskIdentify primary scenarios for automated testing
  • TaskEvaluate automation coverage and effectiveness
  • TaskDevelop and implement automation scripts
  • KRAchieve 80% pass rate for all new automated test scripts
  • TaskImplement rigorous script debugging and revision process
  • TaskDevelop comprehensive and effective automated test scripts
  • TaskTrain team members on standard script writing
  • KRIncrease automation coverage by 30% across all project modules
  • TaskDevelop and implement automation scripts for these areas
  • TaskMonitor and assess the increase in automation coverage
  • TaskIdentify areas with low automation within project modules

OKRs to enhance quality assurance abilities and efficiency within team members

  • ObjectiveEnhance quality assurance abilities and efficiency within team members
  • KRIncrease the test case automation coverage from 60% to 75% within the quarter
  • TaskIdentify areas lacking sufficient automation coverage
  • TaskDevelop new automated tests for identified areas
  • TaskRegularly track and optimize test coverage
  • KRTrain junior team members on two new testing tools by end of quarter
  • TaskSelect two new testing tools for training purposes
  • TaskConduct hands-on training on the selected tools
  • TaskSchedule training sessions with junior team members
  • KRAchieve a reduction of 10% in identified post-release bugs by improving testing methods
  • TaskConduct peer review of test cases before execution
  • TaskImplement a comprehensive automated testing framework
  • TaskTrain team in advanced testing techniques

OKRs to improve quality assurance for rider service live chat

  • ObjectiveImprove quality assurance for rider service live chat
  • KRReduce average response time by 20%
  • TaskTrain team in speedy problem-solving techniques
  • TaskIntroduce live chat customer support
  • TaskImplement a new, more efficient customer service software
  • KRMinimize unresolved live chat queries by 15%
  • TaskRegularly monitor and review chat performance
  • TaskOptimize chat scripts for faster problem resolution
  • TaskImplement efficient live chat training for all customer service reps
  • KRIncrease user satisfaction rating to 90%
  • TaskConduct regular trainings for customer service improvement
  • TaskImplement customer feedback system for user satisfaction insights
  • TaskOptimize product/service features based on user critique

OKRs to enhance the quality and regulatory compliance of debt collection practices

  • ObjectiveEnhance the quality and regulatory compliance of debt collection practices
  • KRComplete 100% of mandatory compliance trainings for all team members
  • TaskMonitor and track team members' training progress
  • TaskSet deadlines for completing each training course
  • TaskIdentify all mandatory compliance trainings for each team member
  • KRImplement a 15% improvement in quality assurance scores from customer feedback
  • TaskAnalyze customer feedback and identify areas needing improvement
  • TaskTrain staff on identified areas to rectify issues
  • TaskImplement customer-directed quality assurance initiatives
  • KRReduce non-compliance issues by 20% through periodic audits and refinements
  • TaskEstablish process for identifying and correcting non-compliance
  • TaskImplement follow-up reviews to confirm resolutions
  • TaskDevelop a schedule for regular compliance audits

OKRs to enhance release quality and punctuality

  • ObjectiveEnhance release quality and punctuality
  • KRReduce the number of defects at release by 25%
  • TaskConduct regular training sessions for technical staff
  • TaskEnhance the product development process for fewer mistakes
  • TaskImplement rigorous quality assurance checks prior to release
  • KRIncrease beta testing satisfaction score by 15%
  • TaskImprove communication with beta testers about updates and bug fixes
  • TaskImplement user suggestions to make products more user-friendly
  • TaskDevelop a rewards system to incentivize participation and feedback
  • KRDeliver all project milestones 5 days before the due date
  • TaskEnhance team efficiency with task management tools to meet early deadlines
  • TaskStart planning and organizing tasks five days ahead of initial schedule
  • TaskConsistently review project progress to anticipate any potential delays

OKRs to implement a flawless DevOps pipeline

  • ObjectiveImplement a flawless DevOps pipeline
  • KRDeliver 100% of production deployments without rollback or hotfix
  • TaskImplement thorough QA testing before each deployment
  • TaskEstablish a robust and effective pre-deployment review system
  • TaskRegularly update and educate team on best deployment practices
  • KRIncrease developer satisfaction rate with the pipeline to above 90% by addressing identified bottlenecks
  • TaskMonitor and measure developer satisfaction post-implementation
  • TaskConduct surveys to identify the current pipeline bottlenecks
  • TaskImplement optimization solutions for identified bottlenecks
  • KRReduce pipeline failure rate by 50% through process optimization and automated testing
  • TaskOptimize current processes to eliminate bottlenecks
  • TaskIdentify top causes of pipeline failure and address
  • TaskImplement automated testing within the pipeline process

OKRs to deliver feature-rich product releases with minimal bugs

  • ObjectiveDeliver feature-rich product releases with minimal bugs
  • KRConduct rigorous weekly QA sessions for every newly developed feature
  • TaskDevelop comprehensive test cases for each feature
  • TaskDocument all findings and feedback effectively
  • TaskSchedule weekly QA sessions for new features
  • KRIncrease unit test coverage to 90% for every product feature
  • TaskRegularly monitor and update tests as necessary
  • TaskReview current test coverage for each product feature
  • TaskDevelop additional unit tests for under-tested features
  • KRDecrease in reported post-release bugs by 30%
  • TaskEnhance debugging during product development
  • TaskImplement a more thorough QA process
  • TaskImprove testing procedures before product release

OKRs to develop 3 efficient navigation simulations

  • ObjectiveDevelop 3 efficient navigation simulations
  • KRSuccessfully build and test first navigation simulation by week 8
  • TaskOutline detailed design for navigation simulation by week 3
  • TaskConduct tests and debugging by week 8
  • TaskImplement and document the simulation by week 6
  • KROutline comprehensive simulation models by week 4
  • TaskFinalize and review comprehensive simulation outlines by week 4
  • TaskIdentify critical factors for the simulation models by week 1
  • TaskDraft initial model outlines by week 2
  • KRComplete and perform quality assurance on all three simulations by end of quarter
  • TaskDocument results and address any issues
  • TaskConduct thorough quality assurance testing
  • TaskFinalize development of the three simulations

OKRs to achieve successful completion of "testtest" project

  • ObjectiveAchieve successful completion of "testtest" project
  • KRSuccessfully finalize and launch "testtest" project by end of the quarter
  • TaskFinalize all components of the testtest project
  • TaskPerform extensive quality control checks
  • TaskOfficially launch the testtest project
  • KRDeliver a comprehensive project outline using "testtest" guidelines by 20% of the quarter elapsed
  • TaskSubmit the project outline within the deadline
  • TaskCreate a comprehensive project outline accordingly
  • TaskReview and understand the testtest guidelines thoroughly
  • KRAchieve 50% of "testtest" project milestones by mid quarter
  • TaskPrioritize tasks based on their importance and deadlines
  • TaskAllocate adequate resources to each task
  • TaskRegularly monitor and adjust progress

Quality Assurance OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More Quality Assurance OKR templates

We have more templates to help you draft your team goals and OKRs.

Table of contents