10 OKR examples for User Feedback

What are User Feedback OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for User Feedback to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own User Feedback OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our User Feedback OKRs examples

We've added many examples of User Feedback Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

OKRs to enhance product functionality by adding three new features based on user feedback

  • ObjectiveImprove product functionality through user feedback
  • Key ResultAchieve a 90% satisfaction rate in user testing for new features
  • Key ResultReduce customer support interactions related to functionality by 25%
  • Key ResultImplement three new features based on user feedback
  • Key ResultIncrease daily active user rate by 15% after feature implementation

OKRs to enhance product-market fit by conducting customer research and implementing user feedback

  • ObjectiveImprove product-market fit by leveraging customer research and user feedback
  • Key ResultMeasure the impact of the improvements on product-market fit by tracking user metrics
  • Key ResultConduct in-depth interviews with 50 potential and existing customers
  • Key ResultImplement the top 3 product improvements within 3 weeks
  • Key ResultAnalyze user feedback and identify the top 3 product improvements

OKRs to develop a comprehensive monolingual dictionary

  • ObjectiveDevelop a comprehensive monolingual dictionary
  • Key ResultImplement and test a user-friendly search and organization system
  • TaskDevelop a prototype of the search and organization system
  • TaskRun usability tests with a sample of users
  • TaskRevise system based on user feedback
  • Key ResultGet a 90% positive feedback score from 100 beta users for the dictionary usability
  • TaskImplement real-time customer support to resolve user issues swiftly
  • TaskConduct surveys to gain precise user feedback on dictionary usability
  • TaskImprove dictionary interface based on previous user testing feedback
  • Key ResultList out 10,000 words with detailed definitions and usage by end of the quarter
  • TaskWrite detailed definitions and usage for each word
  • TaskResearch and collect 10,000 words from reliable resources
  • TaskProofread, edit, and finalise the word list

OKRs to develop AI chat GPT for convention

  • ObjectiveDevelop AI chat GPT for convention
  • Key ResultImplement GPT into chat platform for real-time interactions during convention
  • TaskTest and troubleshoot for user experience improvement
  • TaskResearch suitable GPT models for the chat platform
  • TaskIntegrate chosen GPT model into the chat system
  • Key ResultTrain GPT model with relevant data from previous conversations
  • TaskInitiate the GPT model training process
  • TaskGather and organize previous conversational data
  • TaskPreprocess data for GPT model training
  • Key ResultAnalyze user feedback to improve AI chat GPT performance
  • TaskImplement changes to enhance chatbot responses based on feedback analysis
  • TaskReview collected user feedback on AI chat GPT performance
  • TaskIdentify common issues and potential improvement areas

OKRs to amplify the voice of our current customer base

  • ObjectiveAmplify the voice of our current customer base
  • Key ResultImprove response rate on customer satisfaction reviews by 20%
  • TaskIntroduce incentives for completed customer satisfaction reviews
  • TaskOptimize review request timing for increased engagement
  • TaskSend reminders for pending review completion
  • Key ResultEngage 25% more customers in user experience surveys
  • TaskBoost survey advertisement across all media platforms
  • TaskDevelop a compelling invitation for participation in surveys
  • TaskOffer incentives or rewards for survey participation
  • Key ResultIncrease customer feedback submission by 30%
  • TaskImplement a user-friendly feedback form on our website
  • TaskOffer incentives for customers who provide feedback
  • TaskRegularly promote the importance of customer feedback

OKRs to to enhance customer satisfaction, effort score, and net promoter score

  • ObjectiveTo enhance customer satisfaction, effort score, and net promoter score
  • Key ResultIncrease net promoter score by 8% via effective customer feedback mechanisms
  • TaskDevelop a robust system for addressing complaints
  • TaskTrain staff in effective customer service techniques
  • TaskImplement regular customer satisfaction surveys
  • Key ResultBoost customer satisfaction index by 10% through improved service quality
  • TaskImplement comprehensive staff training to improve customer service skills
  • TaskMonitor and fix identified service quality issues in a timely manner
  • TaskDevelop a robust customer feedback system to identify service quality issues
  • Key ResultReduce customer effort score by 15% by simplifying user journeys
  • TaskStreamline user interface for simplicity and comfort
  • TaskIdentify complex steps in current user journeys
  • TaskImplement effective user feedback mechanisms

OKRs to enhance interaction and engagement on our social media platforms

  • ObjectiveEnhance interaction and engagement on our social media platforms
  • Key ResultConduct 10 interactive live sessions to facilitate direct communication with followers
  • TaskSchedule and advertise the dates for each live session
  • TaskHost and moderate each session, engaging with followers
  • TaskPlan topics and content for 10 live interactive sessions
  • Key ResultGather and categorize feedback from 500 users to better inform our content strategy
  • TaskAnalyze user responses and categorize feedback
  • TaskDistribute surveys to gather user feedback
  • TaskUpdate content strategy based on feedback patterns
  • Key ResultIncrease average post comments by 30% to improve social media engagement
  • TaskDevelop more engaging, relatable content to spark discussion
  • TaskRespond interactively to existing comments to foster dialogue
  • TaskPrompt followers to comment with questions or polls

OKRs to develop and launch the MVP for a real estate application

  • ObjectiveDevelop and launch the MVP for a real estate application
  • Key ResultSuccessfully execute MVP beta testing with at least 100 potential end-users
  • TaskDevelop a detailed, user-friendly feedback mechanism for beta testers
  • TaskMonitor feedback and data to revise and improve the MVP accordingly
  • TaskIdentify and onboard at least 100 potential end-users for beta testing
  • Key ResultFinalize MVP features and design following user requirements by analyzing market needs
  • Key ResultComplete the development of the application's MVP with essential functionalities
  • TaskAssign development tasks to the team
  • TaskOutline the MVP's essential features and functionality
  • TaskConduct rigorous testing and debugging

OKRs to validate employee experience in a new tool

  • ObjectiveValidate employee experience in a new tool
  • Key ResultSurvey 80% of employees on their usage and feedback of the new tool
  • TaskDevelop a feedback survey on the tool's usage and effectiveness
  • TaskIdentify and list all employees who have used the new tool
  • TaskDistribute the survey and collect the responses from employees
  • Key ResultImplement 2 major suggestions from the feedback to improve the tool usability
  • TaskExecute the improvement plan and update the tool
  • TaskIdentify the top 2 major suggestions from user feedback
  • TaskDevelop a plan to incorporate these suggestions into the tool
  • Key ResultAchieve a 70% positive response rate for user experience on the tool
  • TaskInitiate a comprehensive user outreach campaign
  • TaskImprove tool functionality based on user feedback
  • TaskImplement regular user-friendly updates

OKRs to expand legal and regulatory resources network

  • ObjectiveExpand legal and regulatory resources network
  • Key ResultImprove user engagement by implementing feedback-driven enhancements to the network
  • TaskRegularly communicate with users about the network's updates and improvements based on their feedback
  • TaskAnalyze feedback to identify areas of improvement and prioritize enhancements
  • TaskImplement user-suggested features and enhancements to address their needs and concerns
  • TaskSend out surveys to collect feedback on user experience and pain points
  • Key ResultDevelop an online platform for easy access to legal and regulatory materials
  • TaskConduct market research to understand user needs and preferences
  • TaskConduct user testing and gather feedback to continuously improve the platform's functionality
  • TaskCollaborate with legal experts to curate and regularly update the platform's content
  • TaskDesign an intuitive interface for easy navigation and document search
  • Key ResultIncrease the number of legal and regulatory contacts by 20% through targeted outreach
  • TaskAttend industry conferences and events to establish connections with new legal and regulatory contacts
  • TaskIdentify regulatory agencies with relevant contacts for targeted outreach
  • TaskImplement a focused email marketing campaign to engage potential legal and regulatory contacts
  • TaskDevelop a comprehensive database of legal and regulatory contact information
  • Key ResultEstablish partnerships with 3 influential legal organizations to enhance resource availability
  • TaskCollaborate with the legal organizations to develop strategies for enhancing resource availability
  • TaskResearch and identify three influential legal organizations relevant to our objectives
  • TaskFormalize partnerships through legal agreements and ensure effective implementation of joint initiatives
  • TaskReach out to the identified organizations to initiate partnership discussions

Best practices for managing your User Feedback OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide πŸ‘‡

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your User Feedback OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More User Feedback OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

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