15 customisable OKR examples for User Feedback
What are User Feedback OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We have curated a selection of OKR examples specifically for User Feedback to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own User Feedback OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable User Feedback OKRs examples
We've added many examples of User Feedback Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
1. OKRs to enhance product functionality by adding three new features based on user feedback
Improve product functionality through user feedback
Achieve a 90% satisfaction rate in user testing for new features- Reduce customer support interactions related to functionality by 25%
- Implement three new features based on user feedback
- Increase daily active user rate by 15% after feature implementation
2. OKRs to enhance product-market fit by conducting customer research and implementing user feedback
- Improve product-market fit by leveraging customer research and user feedback
- Measure the impact of the improvements on product-market fit by tracking user metrics
- Conduct in-depth interviews with 50 potential and existing customers
- Implement the top 3 product improvements within 3 weeks
- Analyze user feedback and identify the top 3 product improvements
3. OKRs to develop a comprehensive monolingual dictionary
- Develop a comprehensive monolingual dictionary
- Implement and test a user-friendly search and organization system
Develop a prototype of the search and organization system- Run usability tests with a sample of users
- Revise system based on user feedback
- Get a 90% positive feedback score from 100 beta users for the dictionary usability
- Implement real-time customer support to resolve user issues swiftly
- Conduct surveys to gain precise user feedback on dictionary usability
- Improve dictionary interface based on previous user testing feedback
- List out 10,000 words with detailed definitions and usage by end of the quarter
- Write detailed definitions and usage for each word
- Research and collect 10,000 words from reliable resources
- Proofread, edit, and finalise the word list
4. OKRs to establish our simple AI startup using open-source tools
- Establish our simple AI startup using open-source tools
- Develop a basic AI model using chosen open-source tool by end of week 8
- Develop and test a basic AI model using the selected tool
- Start learning and mastering the selected tool
- Choose a suitable open-source tool for AI model development
- Acquire first 10 users to test our AI model and gather feedback by week 12
- Reach out and onboard first 10 users for testing
- Set up a feedback collection system
- Identify target audience for AI model testing
- Identify and assess 5 suitable open-source tools for AI development by week 4
5. OKRs to develop AI chat GPT for convention
- Develop AI chat GPT for convention
- Implement GPT into chat platform for real-time interactions during convention
- Test and troubleshoot for user experience improvement
- Research suitable GPT models for the chat platform
- Integrate chosen GPT model into the chat system
- Train GPT model with relevant data from previous conversations
- Initiate the GPT model training process
- Gather and organize previous conversational data
- Preprocess data for GPT model training
- Analyze user feedback to improve AI chat GPT performance
- Implement changes to enhance chatbot responses based on feedback analysis
- Review collected user feedback on AI chat GPT performance
- Identify common issues and potential improvement areas
6. OKRs to amplify the voice of our current customer base
- Amplify the voice of our current customer base
- Improve response rate on customer satisfaction reviews by 20%
- Introduce incentives for completed customer satisfaction reviews
- Optimize review request timing for increased engagement
- Send reminders for pending review completion
- Engage 25% more customers in user experience surveys
- Boost survey advertisement across all media platforms
- Develop a compelling invitation for participation in surveys
- Offer incentives or rewards for survey participation
- Increase customer feedback submission by 30%
- Implement a user-friendly feedback form on our website
- Offer incentives for customers who provide feedback
- Regularly promote the importance of customer feedback
7. OKRs to validate problem and product hypotheses for MVP
- Validate problem and product hypotheses for MVP
- Get 60% positive response on problem-solution fit from industry experts
- Implement changes based on feedback for improved response
- Identify and reach out to relevant industry experts for feedback
- Develop a clear, concise presentation of the problem-solution fit
- Conduct a beta test with 25 users and achieve 75% satisfaction rate
- Organize detailed feedback collection from users
- Implement improvements based on feedback for satisfaction
- Select 25 users for the beta test
- Interview 50 potential customers to understand their main pain points
- Identify and contact 50 potential customers
- Conduct and record customer interviews
- Create a standard questionnaire for customer pain points
8. OKRs to establish a comprehensive knowledge base for the organization's systems and projects
- Establish a comprehensive knowledge base for the organization's systems and projects
- Document 100% of our existing systems in the knowledge base by end of next quarter
- Review and upload all documentation
- Assign team members to document each system
- Identify all existing systems requiring documentation
- Achieve 90% of user satisfaction rate through regular knowledge base utilization survey
- Implement feedback to improve user satisfaction rate
- Distribute the survey to all active users regularly
- Create a user-friendly knowledge base utilization survey
- Update our project knowledge base weekly with 95% accuracy
- Accurately document the developments into the knowledge base
- Cross-check the inputted information for 95% accuracy
- Review project updates thoroughly each week
9. OKRs to to enhance customer satisfaction, effort score, and net promoter score
- To enhance customer satisfaction, effort score, and net promoter score
- Increase net promoter score by 8% via effective customer feedback mechanisms
- Develop a robust system for addressing complaints
- Train staff in effective customer service techniques
- Implement regular customer satisfaction surveys
- Boost customer satisfaction index by 10% through improved service quality
- Implement comprehensive staff training to improve customer service skills
- Monitor and fix identified service quality issues in a timely manner
- Develop a robust customer feedback system to identify service quality issues
- Reduce customer effort score by 15% by simplifying user journeys
- Streamline user interface for simplicity and comfort
- Identify complex steps in current user journeys
- Implement effective user feedback mechanisms
10. OKRs to launch a functional business intelligence platform
- Launch a functional business intelligence platform
- Develop a prototype with minimum viable features in 6 weeks
- Identify and outline key minimum viable features
- Allocate tasks among team members
- Start rapid prototyping and iterative testing
- Define and finalize technical specifications within 3 weeks
- Review, adjust, and approve final technical specifications
- Prepare draft of detailed technical specifications
- Identify necessary technical aspects and requirements
- Gain initial user feedback by conducting testing with 20 people
- Identify 20 people willing to participate in product testing
- Prepare and administer a feedback questionnaire post-testing
- Analyze and report the feedback gathered from participants
11. OKRs to enhance interaction and engagement on our social media platforms
- Enhance interaction and engagement on our social media platforms
- Conduct 10 interactive live sessions to facilitate direct communication with followers
- Schedule and advertise the dates for each live session
- Host and moderate each session, engaging with followers
- Plan topics and content for 10 live interactive sessions
- Gather and categorize feedback from 500 users to better inform our content strategy
- Analyze user responses and categorize feedback
- Distribute surveys to gather user feedback
- Update content strategy based on feedback patterns
- Increase average post comments by 30% to improve social media engagement
- Develop more engaging, relatable content to spark discussion
- Respond interactively to existing comments to foster dialogue
- Prompt followers to comment with questions or polls
12. OKRs to develop and launch the MVP for a real estate application
- Develop and launch the MVP for a real estate application
- Successfully execute MVP beta testing with at least 100 potential end-users
- Develop a detailed, user-friendly feedback mechanism for beta testers
- Monitor feedback and data to revise and improve the MVP accordingly
- Identify and onboard at least 100 potential end-users for beta testing
- Finalize MVP features and design following user requirements by analyzing market needs
- Complete the development of the application's MVP with essential functionalities
- Assign development tasks to the team
- Outline the MVP's essential features and functionality
- Conduct rigorous testing and debugging
13. OKRs to produce an engaging digital strategic operations context (SOC)
- Produce an engaging digital strategic operations context (SOC)
- Achieve a 25% increase in user engagement with the deployed digital SOC
- Enhance user experience with interactive and user-friendly interface
- Implement personalized notifications of SOC's features and updates
- Initiate regular webinars or workshops regarding SOC usage
- Design and develop digital SOC that reflects updated business strategies within 4 weeks
- Design the digital SOC layout based on updated strategies
- Develop and test the new digital SOC within the timeframe
- Review and update business strategies for SOC integration
- Obtain feedback from 70% of the staff for making further improvements to the SOC
- Distribute the survey to all staff members
- Follow up to ensure at least 70% completion
- Create an anonymous online survey for SOC improvement ideas
14. OKRs to deepen understanding of customer needs
- Deepen understanding of customer needs
- Implement changes in 2 products based on customer feedback for improved user experience
- Design alterations in 2 products based on feedback
- Review customer feedback for the specific product changes
- Roll out changes for users and monitor feedback
- Conduct 20 customer feedback surveys each week to gather data on customer preferences
- Draft and finalize a comprehensive customer feedback survey
- Analyze and record feedback data weekly
- Assign team members to conduct four surveys daily
- Analyze sales reports weekly to identify top selling products and user behavior
- Identify top selling products from weekly reports
- Review sales reports every week
- Track user behavior trends from weekly sales data
15. OKRs to validate employee experience in a new tool
- Validate employee experience in a new tool
- Survey 80% of employees on their usage and feedback of the new tool
- Develop a feedback survey on the tool's usage and effectiveness
- Identify and list all employees who have used the new tool
- Distribute the survey and collect the responses from employees
- Implement 2 major suggestions from the feedback to improve the tool usability
- Execute the improvement plan and update the tool
- Identify the top 2 major suggestions from user feedback
- Develop a plan to incorporate these suggestions into the tool
- Achieve a 70% positive response rate for user experience on the tool
- Initiate a comprehensive user outreach campaign
- Improve tool functionality based on user feedback
- Implement regular user-friendly updates
User Feedback OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your User Feedback OKRs in a strategy map
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More User Feedback OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to successfully execute SEO projects for improved online visibility
- OKRs to promote high-performance ethos across all company levels
- OKRs to enhance and streamline stakeholder management as a developer
- OKRs to enhance homepage with contextually relevant customer information
- OKRs to develop effective patient re-engagement strategy for the clinic
- OKRs to enhance security measures to mitigate OTP attacks
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.