15 customisable OKR examples for Internal Communication Team
What are Internal Communication Team OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Internal Communication Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Internal Communication Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Internal Communication Team OKRs examples
You'll find below a list of Objectives and Key Results templates for Internal Communication Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to enhance efficiency and effectiveness of internal communications
Enhance efficiency and effectiveness of internal communications
Implement a collaborative tool to reduce email communication by 50%
Identify suitable collaborative tools for team communication- Monitor and measure reduction in email usage
- Train team on the usage of the selected tool
- Achieve a 25% increase in staff participation in internal communications feedback surveys
- Implement staff incentives for survey participation
- Regularly promote surveys through company-wide communications
- Develop engaging, concise surveys for easier completion
- Develop an internal communications strategy and get approval from all department heads
- Schedule meetings with department heads for feedback
- Revise and finalize strategy based on received approval
- Draft an initial internal communications strategy proposal
2. OKRs to enhance the efficiency of internal team communication
- Enhance the efficiency of internal team communication
- Increase usage of team collaboration tools by 30%
- Implement training sessions highlighting tool benefits and functionalities
- Launch a company-wide communication promoting tool usage
- Offer incentives for employees who regularly utilize the tools
- Implement weekly team catch-up meetings, achieving 90% attendance
- Track attendance to maintain rate above 90%
- Schedule weekly meetings during common free time
- Send reminders about meetings two days prior
- Reduce email response time by 50%
- Set dedicated times for checking and responding to emails
- Prioritize emails based on urgency and importance
- Use email templates for common responses
3. OKRs to devise the optimal work environment in the firm
- Devise the optimal work environment in the firm
- Implement staff-chosen workplace improvements in at least 3 areas
- Review and prioritize the improvement suggestions given
- Survey staff for improvement suggestions in different areas
- Carry out prioritized improvement plans
- Reduce office complaints by 50% as per HR records
- Implement regular team-building activities to improve rapport
- Initiate open forums for addressing grievances
- Enhance employee appraisal system transparency
- Increase employee satisfaction by 25% measured by internal surveys
- Enhance internal communication strategies
- Implement regular feedback and recognition programs
- Promote work-life balance initiatives
4. OKRs to launch a successful employee advocacy program
- Launch a successful employee advocacy program
- Measure and demonstrate a 15% improvement in brand impact due to advocacy
- Implement customer advocacy strategies effectively
- Identify key metrics for evaluating brand impact
- Analyze and report increased brand impact
- Train 75% of employees on advocacy program within quarter
- Identify suitable advocacy program instructors
- Schedule advocacy training sessions for employees
- Monitor and document participation rates
- Increase internal program adoption by 25%
- Implement incentive schemes for program adoption
- Develop engaging internal communication about program benefits
- Provide comprehensive training for effective program usage
5. OKRs to enhance communication and foster collaboration within the team
- Enhance communication and foster collaboration within the team
- Conduct bi-weekly workshops to improve team communication skills
- Identify key communication issues impacting team's performance
- Plan interactive bi-weekly workshops to address these issues
- Regularly evaluate workshop's efficiency and adapt accordingly
- Implement a successful team project involving all members showcasing effective collaboration
- Schedule regular team meetings for progress updates and brainstorming
- Actively promote open communication and constructive feedback within the team
- Identify individual strengths and assign respective team roles accordingly
- Decrease email response time to under one hour during working days
- Prioritize regularly checking emails during work hours
- Set alarm reminders to answer pending emails
- Use quick-reply templates for frequently asked questions
6. OKRs to enhance employee dedication via communication optimization
- Enhance employee dedication via communication optimization
- Reduce communication gap by achieving 85% timely response rate on internal chat platform
- Implement automatic reminders for unanswered chats every two hours
- Train employees on the importance of timely responses
- Monitor response rates weekly and address lapses
- Implement bi-weekly team meetings to increase interaction by 60%
- Track and measure meeting interaction increase
- Establish a bi-weekly team meeting schedule
- Prepare relevant discussion points to stimulate interaction
- Accomplish 90% positive feedback on anonymous communication satisfaction survey
7. OKRs to foster a motivational and engaging work environment
- Foster a motivational and engaging work environment
- Enhance internal communication channels improving employee satisfaction ratings by 25%
- Conduct satisfaction surveys to identify improvement areas
- Create an internal communication platform for real-time updates
- Implement weekly team meetings to engage open communication
- Implement a recognition scheme, appreciating 100% exceptional employee contributions
- Communicate the scheme to all employees
- Develop a structure for the recognition scheme
- Draft criteria for identifying exceptional employee contributions
- Conduct bi-weekly innovative team-building activities to boost morale by 30%
8. OKRs to increase Internal Customer NPS
- Increase Internal Customer NPS
- Implement at least two new initiatives to enhance internal customer experience
- Develop a comprehensive internal knowledge base to streamline information access and retrieval
- Create a dedicated internal customer support team to provide timely assistance
- Implement regular training sessions to enhance communication and problem-solving skills
- Conduct a survey to gather feedback and identify areas for improvement
- Achieve a 10% increase in internal customer NPS score
- Conduct a survey to identify pain points and areas for improvement
- Regularly communicate updates on actions taken based on customer feedback
- Provide training to employees to improve customer service skills
- Implement feedback loops to address customer concerns and gather suggestions
- Reduce internal customer complaints by 20% through proactive resolution and improved service
- Streamline processes and ensure effective coordination among different departments
- Implement a feedback system to identify potential issues and address them promptly
- Conduct regular training sessions to improve communication and problem-solving skills
- Establish quality control measures to track and monitor customer satisfaction levels
- Increase internal customer satisfaction survey participation rate by 15%
- Conduct regular meetings to communicate the importance of survey participation to employees
- Offer an incentive or reward for employees who actively participate in the survey
- Send personalized email reminders to employees to complete internal customer satisfaction survey
- Simplify the survey process by making it easily accessible and user-friendly
9. OKRs to elevate our team's brand to be highly desirable
- Elevate our team's brand to be highly desirable
- Achieve 95% positive reviews in the next internal team satisfaction survey
- Enhance work-life balance initiatives
- Improve team communication and feedback systems
- Initiate regular coaching and mentoring sessions
- Increase cross-departmental project collaborations by 20%
- Implement a cross-departmental project recognition/reward system
- Organize regular inter-departmental project brainstorming sessions
- Develop a cross-departmental communication and collaboration system
- Enhance team satisfaction score by 35% through targeted improvement initiatives
- Implement regular team-building activities to promote collaboration
- Conduct anonymous satisfaction surveys for feedback
- Offer professional development opportunities regularly
10. OKRs to enhance the IT incident acknowledgement process
- Enhance the IT incident acknowledgement process
- Decrease IT incident response time by 20%
- Provide training on swift incident response techniques
- Continually review and optimize response protocols
- Implement automated incident notification and ticketing systems
- Achieve 95% positive feedback on improved incident communication from internal stakeholders
- Develop a user-friendly system for instant incident reporting and updates
- Implement regular training on effective incident communication for all staff
- Survey internal stakeholders regularly to gauge satisfaction levels
- Implement new incident acknowledgement protocol for 100% of IT staff
- Develop clear incident acknowledgement protocol for IT team
- Organize comprehensive training sessions on new protocol
- Monitor and ensure all IT staff members adhere to the new protocol
11. OKRs to implement efficient governance for internal communications and editorial
- Implement efficient governance for internal communications and editorial
- Monitor and reduce communication or editorial inconsistencies by 50%
- Provide consistent editorial training to staff
- Implement a standardized communication style guide
- Regularly assess and correct content discrepancies
- Develop a comprehensive communication governance guide by end of next quarter
- Review, refine and finalize the guide
- Design and develop the preliminary guide draft
- Gather necessary communication aspects and requirements
- Train 80% of internal communication and editorial staff on new governance rules
- Monitor and confirm staff participation in sessions
- Identify internal staff requiring training on new governance rules
- Organize training sessions on new governance rules
12. OKRs to enhance communication tools for internal project members
- Enhance communication tools for internal project members
- Achieve 15% increase in project collaboration as measured by communication platform analytics
- Promote and facilitate open project discussions
- Implement regular team meetings to review project progress
- Introduce new communication platform with analytics
- Provide efficient communication suite to 100% of team members
- Evaluate existing communication tools for suitability and efficiency
- Select and purchase optimal communication suite for team
- Train all team members on using the new communication suite
- Conduct training sessions to improve mastery of communication tools for 90% of staff
- Identify necessary communication tools for staff training
- Implement training sessions for all staff members
- Develop comprehensive training course on these tools
13. OKRs to improve overall HR efficiency and employee satisfaction
- Improve overall HR efficiency and employee satisfaction
- Reduce time-to-hire by 20%
- Implement streamlined, efficient hiring processes
- Develop and provide virtual interview capabilities
- Utilize AI for initial candidate screening
- Increase employee engagement survey scores by 15%
- Enhance internal communication about company goals and progress
- Recognize and reward employee achievements regularly
- Implement a team-building program to strengthen employee relationships
- Implement at least two new employee well-being initiatives
- Develop and launch the chosen initiatives
- Research different types of employee well-being initiatives
- Select two initiatives that will best support our team
14. OKRs to boost internal outreach and enhance brand recognition
- Boost internal outreach and enhance brand recognition
- Achieve a 30% increase in employee engagement in company wide initiatives
- Create engaging, inclusive intra-office communication channels
- Implement regular employee feedback sessions on company initiatives
- Recognize and reward active employee participation in initiatives
- Gain 20% more followers on all company social media platforms
- Create engaging and shareable content consistently
- Foster collaboration with relevant influencers
- Implement targeted ad campaigns on each platform
- Execute 2 brand promotional activities leading to 40% increase in brand awareness
- Implement, measure, and adjust the promotional strategies
- Identify relevant platforms for brand promotion activities
- Plan and develop engaging promotional content
15. OKRs to establish a robust internal investor relations framework
- Establish a robust internal investor relations framework
- Organize 10+ meetings with internal stakeholders to communicate the strategy
- Identify relevant stakeholders for strategy communication
- Schedule 10+ meetings via online platform or in person
- Prepare a detailed strategy presentation
- Identify and onboard a dedicated investor relations manager with relevant experience
- Shortlist, interview, and select a qualified individual
- Advertise the position on ideal recruitment platforms
- Define the role, skills, and experience needed for the position
- Create a comprehensive investor relations strategy document by end of Q1
- Identify key insights and information for the strategy document
- Draft document outlining investor relations strategy
- Finalize and proofread document before deadline
Internal Communication Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Internal Communication Team OKRs in a strategy map
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Internal Communication Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance proficiency and understanding in Golang fundamentals
- OKRs to secure optimal pricing from third-party vendors
- OKRs to establish and publicize a Health & Safety Newsletter for awareness
- OKRs to align team's mission and vision with company's strategic goals
- OKRs to maintain financial health by sticking to budget
- OKRs to enhance the pipeline's quality and quantity to boost revenue
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
1 Create your workspace
2 Build plans in seconds with AI
3Track your progress