11 OKR examples for Internal Communication Team

What are Internal Communication Team OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Internal Communication Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read more about the OKR meaning online.

Best practices for managing your Internal Communication Team OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples below). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Building your own Internal Communication Team OKRs with AI

While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.

Best way to track your Internal Communication Team OKRs

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

Internal Communication Team OKRs templates

We've covered most of the things that you need to know about setting good OKRs and tracking them effectively. It's now time to give you a series of templates that you can use for inspiration!

You'll find below a list of Objectives and Key Results templates for Internal Communication Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to enhance efficiency and effectiveness of internal communications

  • ObjectiveEnhance efficiency and effectiveness of internal communications
  • Key ResultImplement a collaborative tool to reduce email communication by 50%
  • TaskIdentify suitable collaborative tools for team communication
  • TaskMonitor and measure reduction in email usage
  • TaskTrain team on the usage of the selected tool
  • Key ResultAchieve a 25% increase in staff participation in internal communications feedback surveys
  • TaskImplement staff incentives for survey participation
  • TaskRegularly promote surveys through company-wide communications
  • TaskDevelop engaging, concise surveys for easier completion
  • Key ResultDevelop an internal communications strategy and get approval from all department heads
  • TaskSchedule meetings with department heads for feedback
  • TaskRevise and finalize strategy based on received approval
  • TaskDraft an initial internal communications strategy proposal

OKRs to enhance the efficiency of internal team communication

  • ObjectiveEnhance the efficiency of internal team communication
  • Key ResultIncrease usage of team collaboration tools by 30%
  • TaskImplement training sessions highlighting tool benefits and functionalities
  • TaskLaunch a company-wide communication promoting tool usage
  • TaskOffer incentives for employees who regularly utilize the tools
  • Key ResultImplement weekly team catch-up meetings, achieving 90% attendance
  • TaskTrack attendance to maintain rate above 90%
  • TaskSchedule weekly meetings during common free time
  • TaskSend reminders about meetings two days prior
  • Key ResultReduce email response time by 50%
  • TaskSet dedicated times for checking and responding to emails
  • TaskPrioritize emails based on urgency and importance
  • TaskUse email templates for common responses

OKRs to launch a successful employee advocacy program

  • ObjectiveLaunch a successful employee advocacy program
  • Key ResultMeasure and demonstrate a 15% improvement in brand impact due to advocacy
  • TaskImplement customer advocacy strategies effectively
  • TaskIdentify key metrics for evaluating brand impact
  • TaskAnalyze and report increased brand impact
  • Key ResultTrain 75% of employees on advocacy program within quarter
  • TaskIdentify suitable advocacy program instructors
  • TaskSchedule advocacy training sessions for employees
  • TaskMonitor and document participation rates
  • Key ResultIncrease internal program adoption by 25%
  • TaskImplement incentive schemes for program adoption
  • TaskDevelop engaging internal communication about program benefits
  • TaskProvide comprehensive training for effective program usage

OKRs to enhance communication and foster collaboration within the team

  • ObjectiveEnhance communication and foster collaboration within the team
  • Key ResultConduct bi-weekly workshops to improve team communication skills
  • TaskIdentify key communication issues impacting team's performance
  • TaskPlan interactive bi-weekly workshops to address these issues
  • TaskRegularly evaluate workshop's efficiency and adapt accordingly
  • Key ResultImplement a successful team project involving all members showcasing effective collaboration
  • TaskSchedule regular team meetings for progress updates and brainstorming
  • TaskActively promote open communication and constructive feedback within the team
  • TaskIdentify individual strengths and assign respective team roles accordingly
  • Key ResultDecrease email response time to under one hour during working days
  • TaskPrioritize regularly checking emails during work hours
  • TaskSet alarm reminders to answer pending emails
  • TaskUse quick-reply templates for frequently asked questions

OKRs to enhance employee dedication via communication optimization

  • ObjectiveEnhance employee dedication via communication optimization
  • Key ResultReduce communication gap by achieving 85% timely response rate on internal chat platform
  • TaskImplement automatic reminders for unanswered chats every two hours
  • TaskTrain employees on the importance of timely responses
  • TaskMonitor response rates weekly and address lapses
  • Key ResultImplement bi-weekly team meetings to increase interaction by 60%
  • TaskTrack and measure meeting interaction increase
  • TaskEstablish a bi-weekly team meeting schedule
  • TaskPrepare relevant discussion points to stimulate interaction
  • Key ResultAccomplish 90% positive feedback on anonymous communication satisfaction survey

OKRs to increase Internal Customer NPS

  • ObjectiveIncrease Internal Customer NPS
  • Key ResultImplement at least two new initiatives to enhance internal customer experience
  • TaskDevelop a comprehensive internal knowledge base to streamline information access and retrieval
  • TaskCreate a dedicated internal customer support team to provide timely assistance
  • TaskImplement regular training sessions to enhance communication and problem-solving skills
  • TaskConduct a survey to gather feedback and identify areas for improvement
  • Key ResultAchieve a 10% increase in internal customer NPS score
  • TaskConduct a survey to identify pain points and areas for improvement
  • TaskRegularly communicate updates on actions taken based on customer feedback
  • TaskProvide training to employees to improve customer service skills
  • TaskImplement feedback loops to address customer concerns and gather suggestions
  • Key ResultReduce internal customer complaints by 20% through proactive resolution and improved service
  • TaskStreamline processes and ensure effective coordination among different departments
  • TaskImplement a feedback system to identify potential issues and address them promptly
  • TaskConduct regular training sessions to improve communication and problem-solving skills
  • TaskEstablish quality control measures to track and monitor customer satisfaction levels
  • Key ResultIncrease internal customer satisfaction survey participation rate by 15%
  • TaskConduct regular meetings to communicate the importance of survey participation to employees
  • TaskOffer an incentive or reward for employees who actively participate in the survey
  • TaskSend personalized email reminders to employees to complete internal customer satisfaction survey
  • TaskSimplify the survey process by making it easily accessible and user-friendly

OKRs to enhance the IT incident acknowledgement process

  • ObjectiveEnhance the IT incident acknowledgement process
  • Key ResultDecrease IT incident response time by 20%
  • TaskProvide training on swift incident response techniques
  • TaskContinually review and optimize response protocols
  • TaskImplement automated incident notification and ticketing systems
  • Key ResultAchieve 95% positive feedback on improved incident communication from internal stakeholders
  • TaskDevelop a user-friendly system for instant incident reporting and updates
  • TaskImplement regular training on effective incident communication for all staff
  • TaskSurvey internal stakeholders regularly to gauge satisfaction levels
  • Key ResultImplement new incident acknowledgement protocol for 100% of IT staff
  • TaskDevelop clear incident acknowledgement protocol for IT team
  • TaskOrganize comprehensive training sessions on new protocol
  • TaskMonitor and ensure all IT staff members adhere to the new protocol

OKRs to improve overall HR efficiency and employee satisfaction

  • ObjectiveImprove overall HR efficiency and employee satisfaction
  • Key ResultReduce time-to-hire by 20%
  • TaskImplement streamlined, efficient hiring processes
  • TaskDevelop and provide virtual interview capabilities
  • TaskUtilize AI for initial candidate screening
  • Key ResultIncrease employee engagement survey scores by 15%
  • TaskEnhance internal communication about company goals and progress
  • TaskRecognize and reward employee achievements regularly
  • TaskImplement a team-building program to strengthen employee relationships
  • Key ResultImplement at least two new employee well-being initiatives
  • TaskDevelop and launch the chosen initiatives
  • TaskResearch different types of employee well-being initiatives
  • TaskSelect two initiatives that will best support our team

OKRs to boost internal outreach and enhance brand recognition

  • ObjectiveBoost internal outreach and enhance brand recognition
  • Key ResultAchieve a 30% increase in employee engagement in company wide initiatives
  • TaskCreate engaging, inclusive intra-office communication channels
  • TaskImplement regular employee feedback sessions on company initiatives
  • TaskRecognize and reward active employee participation in initiatives
  • Key ResultGain 20% more followers on all company social media platforms
  • TaskCreate engaging and shareable content consistently
  • TaskFoster collaboration with relevant influencers
  • TaskImplement targeted ad campaigns on each platform
  • Key ResultExecute 2 brand promotional activities leading to 40% increase in brand awareness
  • TaskImplement, measure, and adjust the promotional strategies
  • TaskIdentify relevant platforms for brand promotion activities
  • TaskPlan and develop engaging promotional content

OKRs to establish a robust internal investor relations framework

  • ObjectiveEstablish a robust internal investor relations framework
  • Key ResultOrganize 10+ meetings with internal stakeholders to communicate the strategy
  • TaskIdentify relevant stakeholders for strategy communication
  • TaskSchedule 10+ meetings via online platform or in person
  • TaskPrepare a detailed strategy presentation
  • Key ResultIdentify and onboard a dedicated investor relations manager with relevant experience
  • TaskShortlist, interview, and select a qualified individual
  • TaskAdvertise the position on ideal recruitment platforms
  • TaskDefine the role, skills, and experience needed for the position
  • Key ResultCreate a comprehensive investor relations strategy document by end of Q1
  • TaskIdentify key insights and information for the strategy document
  • TaskDraft document outlining investor relations strategy
  • TaskFinalize and proofread document before deadline

OKRs to Improve the efficiency of our corporate affairs operations

  • Objective Improve the efficiency of our corporate affairs operations
  • Key ResultImplement new communication strategies, improving internal communication efficiency by 25%
  • TaskMonitor and analyze communication improvements
  • TaskResearch and choose a suitable internal communication system
  • TaskTrain employees on utilizing the new communication system
  • Key ResultFacilitate at least 2 training programs to improve staff's understanding of corporate policies
  • TaskIdentify necessary areas for training in current corporate policies
  • TaskDevelop comprehensive training programs tailored to these areas
  • TaskSchedule and conduct two policy training sessions
  • Key ResultAchieve a 30% reduction in time taken for regulatory compliance processes
  • TaskStreamline documentation processes for increased efficiency
  • TaskImplement automation software for routine compliance tasks
  • TaskTrain staff in fast, effective compliance procedures

More Internal Communication Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.