10 OKR examples for Internal Communication
What are Internal Communication OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Internal Communication to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read more about the OKR meaning online.
Best practices for managing your Internal Communication OKRs
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to the weekly check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples below). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Building your own Internal Communication OKRs with AI
While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.
- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives
- including a GPT-4 powered goal generator
Best way to track your Internal Communication OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
Internal Communication OKRs templates
We've covered most of the things that you need to know about setting good OKRs and tracking them effectively. It's now time to give you a series of templates that you can use for inspiration!
You'll find below a list of Objectives and Key Results templates for Internal Communication. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance efficiency and effectiveness of internal communications
Enhance efficiency and effectiveness of internal communications
Implement a collaborative tool to reduce email communication by 50%
Identify suitable collaborative tools for team communication- Monitor and measure reduction in email usage
- Train team on the usage of the selected tool
- Achieve a 25% increase in staff participation in internal communications feedback surveys
- Implement staff incentives for survey participation
- Regularly promote surveys through company-wide communications
- Develop engaging, concise surveys for easier completion
- Develop an internal communications strategy and get approval from all department heads
- Schedule meetings with department heads for feedback
- Revise and finalize strategy based on received approval
- Draft an initial internal communications strategy proposal
OKRs to enhance the efficiency of internal team communication
- Enhance the efficiency of internal team communication
- Increase usage of team collaboration tools by 30%
- Implement training sessions highlighting tool benefits and functionalities
- Launch a company-wide communication promoting tool usage
- Offer incentives for employees who regularly utilize the tools
- Implement weekly team catch-up meetings, achieving 90% attendance
- Track attendance to maintain rate above 90%
- Schedule weekly meetings during common free time
- Send reminders about meetings two days prior
- Reduce email response time by 50%
- Set dedicated times for checking and responding to emails
- Prioritize emails based on urgency and importance
- Use email templates for common responses
OKRs to enhance employee dedication via communication optimization
- Enhance employee dedication via communication optimization
- Reduce communication gap by achieving 85% timely response rate on internal chat platform
- Implement automatic reminders for unanswered chats every two hours
- Train employees on the importance of timely responses
- Monitor response rates weekly and address lapses
- Implement bi-weekly team meetings to increase interaction by 60%
- Track and measure meeting interaction increase
- Establish a bi-weekly team meeting schedule
- Prepare relevant discussion points to stimulate interaction
- Accomplish 90% positive feedback on anonymous communication satisfaction survey
OKRs to enhance communication and foster collaboration within the team
- Enhance communication and foster collaboration within the team
- Conduct bi-weekly workshops to improve team communication skills
- Identify key communication issues impacting team's performance
- Plan interactive bi-weekly workshops to address these issues
- Regularly evaluate workshop's efficiency and adapt accordingly
- Implement a successful team project involving all members showcasing effective collaboration
- Schedule regular team meetings for progress updates and brainstorming
- Actively promote open communication and constructive feedback within the team
- Identify individual strengths and assign respective team roles accordingly
- Decrease email response time to under one hour during working days
- Prioritize regularly checking emails during work hours
- Set alarm reminders to answer pending emails
- Use quick-reply templates for frequently asked questions
OKRs to boost internal outreach and enhance brand recognition
- Boost internal outreach and enhance brand recognition
- Achieve a 30% increase in employee engagement in company wide initiatives
- Create engaging, inclusive intra-office communication channels
- Implement regular employee feedback sessions on company initiatives
- Recognize and reward active employee participation in initiatives
- Gain 20% more followers on all company social media platforms
- Create engaging and shareable content consistently
- Foster collaboration with relevant influencers
- Implement targeted ad campaigns on each platform
- Execute 2 brand promotional activities leading to 40% increase in brand awareness
- Implement, measure, and adjust the promotional strategies
- Identify relevant platforms for brand promotion activities
- Plan and develop engaging promotional content
OKRs to increase Internal Customer NPS
- Increase Internal Customer NPS
- Implement at least two new initiatives to enhance internal customer experience
- Develop a comprehensive internal knowledge base to streamline information access and retrieval
- Create a dedicated internal customer support team to provide timely assistance
- Implement regular training sessions to enhance communication and problem-solving skills
- Conduct a survey to gather feedback and identify areas for improvement
- Achieve a 10% increase in internal customer NPS score
- Conduct a survey to identify pain points and areas for improvement
- Regularly communicate updates on actions taken based on customer feedback
- Provide training to employees to improve customer service skills
- Implement feedback loops to address customer concerns and gather suggestions
- Reduce internal customer complaints by 20% through proactive resolution and improved service
- Streamline processes and ensure effective coordination among different departments
- Implement a feedback system to identify potential issues and address them promptly
- Conduct regular training sessions to improve communication and problem-solving skills
- Establish quality control measures to track and monitor customer satisfaction levels
- Increase internal customer satisfaction survey participation rate by 15%
- Conduct regular meetings to communicate the importance of survey participation to employees
- Offer an incentive or reward for employees who actively participate in the survey
- Send personalized email reminders to employees to complete internal customer satisfaction survey
- Simplify the survey process by making it easily accessible and user-friendly
OKRs to enhance benefits promotion for higher utilization rates
- Enhance benefits promotion for higher utilization rates
- Increase benefits awareness by 30% through targeted campaigns and communications
- Create easily understandable informational materials about benefits
- Implement direct communication to disseminate benefits information
- Develop targeted campaigns highlighting benefits
- Improve employee satisfaction with benefits by 20% based on feedback surveys
- Conduct anonymous survey for employees to express benefit concerns
- Implement improvements based on survey feedback
- Analyze survey responses to identify dissatisfaction areas
- Achieve 15% increase in benefits utilization among eligible employees
- Regularly communicate individual benefit utilization rates
- Implement a training program explaining different benefit options
- Increase awareness through frequent benefits-related reminders
OKRs to enhance overall employee engagement across the organization
- Enhance overall employee engagement across the organization
- Increase survey response rates for engagement measures by 30%
- Personalize survey invitation emails to increase interest
- Implement incentives to motivate more survey participation
- Simplify survey design for easier comprehension and completion
- Achieve 15% uplift in off-duty voluntary corporate initiatives participation
- Develop enticing incentives for participants in corporate initiatives
- Organize engaging and accessible initiatives suitable for all staff
- Promote off-duty voluntary initiatives through internal communication
- Drive up positive responses to employee satisfaction items by 20%
- Enhance communication channels for better transparency and understanding
- Implement regular recognition and reward programs for staff achievements
- Facilitate team building activities to improve team coherence
OKRs to enhance the IT incident acknowledgement process
- Enhance the IT incident acknowledgement process
- Decrease IT incident response time by 20%
- Provide training on swift incident response techniques
- Continually review and optimize response protocols
- Implement automated incident notification and ticketing systems
- Achieve 95% positive feedback on improved incident communication from internal stakeholders
- Develop a user-friendly system for instant incident reporting and updates
- Implement regular training on effective incident communication for all staff
- Survey internal stakeholders regularly to gauge satisfaction levels
- Implement new incident acknowledgement protocol for 100% of IT staff
- Develop clear incident acknowledgement protocol for IT team
- Organize comprehensive training sessions on new protocol
- Monitor and ensure all IT staff members adhere to the new protocol
OKRs to establish a robust internal investor relations framework
- Establish a robust internal investor relations framework
- Organize 10+ meetings with internal stakeholders to communicate the strategy
- Identify relevant stakeholders for strategy communication
- Schedule 10+ meetings via online platform or in person
- Prepare a detailed strategy presentation
- Identify and onboard a dedicated investor relations manager with relevant experience
- Shortlist, interview, and select a qualified individual
- Advertise the position on ideal recruitment platforms
- Define the role, skills, and experience needed for the position
- Create a comprehensive investor relations strategy document by end of Q1
- Identify key insights and information for the strategy document
- Draft document outlining investor relations strategy
- Finalize and proofread document before deadline
More Internal Communication OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to reduce operational cost in the Network Operations Center
- OKRs to enhance performance testing for v2 services
- OKRs to tackle technical debt
- OKRs to successfully complete the GPU component
- OKRs to boost the volume of organic website traffic
- OKRs to establish a global presence and expand influence in the space industry
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: Complete 2024 OKR cheat sheet
- Blog posts: ODT Blog
- Success metrics: KPIs examples