Table of content

15 OKR examples for Quality Control Team

What are Quality Control Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

We have curated a selection of OKR examples specifically for Quality Control Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Our Quality Control Team OKRs examples

We've added many examples of Quality Control Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

OKRs to enhance architectural vision and delivery quality

  • ObjectiveEnhance architectural vision and delivery quality
  • Key ResultAchieve 90% client satisfaction rating for completed architectural projects
  • TaskFoster open communication for client queries
  • TaskRegularly monitor and evaluate client satisfaction
  • TaskImplement client feedback in final project designs
  • Key ResultIncrease departmental collaboration on innovative design concepts
  • TaskCreate shared online platform for design ideas discussion
  • TaskEstablish interdisciplinary project teams for innovation design
  • TaskImplement regular brainstorming sessions across different departments
  • Key ResultImplement 2 new quality control measures to optimize project delivery
  • TaskResearch effective quality control methods to address deficiencies
  • TaskIdentify two deficiencies in the current project delivery process
  • TaskDevelop and implement quality control measures based on research

OKRs to amplify efficiency and scalability of Business Operations' internal processes

  • ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
  • Key ResultIncrease team's operational efficiency by 25% through process automation and training
  • Key ResultReduce operational delays and errors by 30% via enhanced internal quality controls
  • TaskMonitor and assess performance for continuous improvement
  • TaskTrain employees on revised operational procedures
  • TaskImplement stringent quality control checks at each stage
  • Key ResultExpand the volume capacity by 20% through better resource allocation and staffing strategies
  • TaskReview current resource allocation for efficiency improvements
  • TaskImplement optimal staffing strategies to increase productivity
  • TaskSource additional resources to accommodate 20% volume increase

OKRs to improve the effectiveness and efficiency of our design system

  • ObjectiveImprove the effectiveness and efficiency of our design system
  • Key ResultReduce system-related design errors by 20%
  • TaskRegularly update system software to minimize glitches
  • TaskImplement rigorous quality control checks in the design process
  • TaskIncrease training for design team on error prevention
  • Key ResultImprove the reuse rate of the system components by 15%
  • TaskRegularly review component reuse metrics for constant improvement
  • TaskAnalyze current system components usage and identify areas for improvement
  • TaskImplement reusable software design strategies across the development team
  • Key ResultIncrease the user interface consistency by 30%
  • TaskDevelop guidelines to improve UI uniformity
  • TaskImplement changes and assess improvements
  • TaskAnalyze current UI elements for inconsistencies

OKRs to improve Product Stability and Quality

  • ObjectiveImprove Product Stability and Quality
  • Key ResultAchieve a product stability score of 90% in internal testing
  • TaskContinuously monitor and evaluate the product's stability throughout the testing phase
  • TaskImplement necessary optimizations and improvements to ensure a stability score of 90%
  • TaskIdentify and address any bugs or issues found during internal testing promptly
  • TaskPerform thorough and rigorous internal testing on the product
  • Key ResultReduce average product response time by 15%
  • Key ResultIncrease customer satisfaction rating by 10%
  • TaskPersonalize customer interactions by addressing them by name and anticipating their needs
  • TaskImprove response time to customer inquiries by implementing a live chat feature
  • TaskProvide additional training to customer service representatives to enhance their communication skills
  • TaskConduct customer feedback surveys to gather insights and identify areas for improvement
  • Key ResultReduce product defects by 20%

OKRs to achieve full project implementation

  • ObjectiveAchieve full project implementation
  • Key ResultReduce project implementation errors by 50% through continuous quality control measures
  • Key ResultComplete all project milestones and deliverables within the set timeframe
  • TaskAssign responsibilities to team members and ensure clear communication channels
  • TaskImplement risk management strategies to mitigate potential delays and challenges
  • TaskRegularly review progress and make adjustments to ensure milestones are on track
  • TaskCreate a detailed project plan outlining tasks, deadlines, and deliverables
  • Key ResultIncrease project implementation progress by 25% each month
  • TaskSet clear project milestones and deadlines
  • TaskPromote effective collaboration and communication among project team members
  • TaskRegularly track and analyze project performance and identify bottlenecks
  • TaskAllocate additional resources or redefine tasks to expedite project implementation
  • Key ResultEnsure all project team members have received the necessary training and support for successful implementation
  • TaskMonitor and evaluate team members' progress and provide ongoing support
  • TaskAssess the training needs of all project team members
  • TaskSchedule training sessions and support sessions as needed
  • TaskProvide relevant training resources and materials

OKRs to increase client satisfaction for better retention rate

  • ObjectiveIncrease client satisfaction for better retention rate
  • Key ResultImprove product quality to bring customer complaints down by 5%
  • TaskIncorporate customer feedback to rectify recurring issues
  • TaskInitiate robust product testing protocols to identify flaws
  • TaskEnhance quality control measures during production
  • Key ResultImplement a feedback mechanism to address at least 80% customer concerns
  • TaskTrain personnel on handling customer feedback
  • TaskDevelop a customer feedback form addressing common issues
  • TaskImplement feedback form into customer service procedures
  • Key ResultIncrease engagement efforts to achieve a 10% lift in customer interaction
  • TaskDevelop and promote new, engaging loyalty programs
  • TaskEnhance the mobile app for customer-friendly usage and interaction
  • TaskImplement a personalized email campaign targeting existing customers

OKRs to strengthen quality control for product consistency

  • ObjectiveStrengthen quality control for product consistency
  • Key ResultIncrease inspection checks by 30% to limit manufacturing defects
  • TaskDevelop more rigorous inspection protocols to ensure quality
  • TaskImplement weekly inspection training sessions for staff
  • TaskHire additional inspectors to increase inspection capacity
  • Key ResultImplement a new quality analysis metric for 100% of products
  • TaskTest the new model on a small product sample
  • TaskDevelop a comprehensive new quality analysis metric model
  • TaskApply the metric across all product lines, ensuring 100% coverage
  • Key ResultDeliver training to 80% of production staff on updated quality control guidelines
  • TaskMonitor and validate individual's training completion records
  • TaskCreate or update training materials and schedule sessions
  • TaskIdentify individuals who need training on updated guidelines

OKRs to enhance efficiency in production and testing processes

  • ObjectiveEnhance efficiency in production and testing processes
  • Key ResultIncrease successful first-time production runs by 10% to reduce rework
  • TaskImplement process checks to identify errors early
  • TaskStrengthen staff training on production procedures
  • TaskUpgrade equipment for better precision and efficiency
  • Key ResultReduce production errors by 15% through implementing strict quality control measures
  • TaskRegularly monitor and correct production errors promptly
  • TaskImplement stringent quality control measures in the production process
  • TaskConduct regular training for staff on quality standards
  • Key ResultDecrease testing time by 20% by optimizing testing procedures
  • TaskReview current testing methods for inefficiencies and redundancies
  • TaskTrain staff in new, optimized testing procedures
  • TaskImplement automation for repetitive testing tasks

OKRs to enhance the quality standards of our product portfolio

  • ObjectiveEnhance the quality standards of our product portfolio
  • Key ResultReduce returned product rates due to quality issues by 20%
  • TaskImplement comprehensive product testing pre-shipment
  • TaskTrain staff on improving product inspection process
  • TaskEnhance quality control procedures for product manufacturing
  • Key ResultConduct 10 comprehensive quality assurance tests for each product category
  • TaskSchedule 10 comprehensive tests for each category
  • TaskIdentify the product categories for quality testing
  • TaskAnalyze and document the results for review
  • Key ResultAchieve a 95% customer satisfaction rate on product quality through feedback surveys
  • TaskImplement a system for customer feedback surveys
  • TaskInitiate improvements based on collected feedback
  • TaskRegularly monitor and analyze survey results

OKRs to build a process orchestration system

  • ObjectiveImprove process efficiency and effectiveness through an automated orchestration system
  • Key ResultIncrease process scalability by integrating the system with external tools and data sources
  • Key ResultAchieve a 90% reduction in manual errors by implementing automated quality checks and validations
  • TaskDevelop and implement automated quality check systems for error detection and prevention
  • TaskIdentify and analyze existing manual error-prone processes for automation
  • TaskContinuously refine and update automated validation procedures based on feedback and findings
  • TaskConduct regular audits to monitor the effectiveness of automated quality checks
  • Key ResultImprove user satisfaction by maintaining an average response time of less than 5 seconds
  • Key ResultReduce process execution time by 20% through system optimization and streamlined workflows
  • TaskStreamline and automate manual processes to eliminate unnecessary steps and reduce execution time
  • TaskAnalyze system performance bottlenecks to identify areas for optimization and improvement
  • TaskCollaborate with stakeholders to identify and resolve any workflow inefficiencies or bottlenecks
  • TaskPrioritize and implement software upgrades or patches to enhance system efficiency and performance

OKRs to achieve optimal efficiency in engineering operations

  • ObjectiveAchieve optimal efficiency in engineering operations
  • Key ResultLower engineering error rates by 10% through enhanced quality control measures
  • TaskRegularly monitor and review error reports
  • TaskConduct regular training for quality control measures
  • TaskImplement rigorous testing protocols for every engineering process
  • Key ResultReduce operation downtime by 20% through improved preventative maintenance procedures
  • TaskImplement strict equipment servicing and inspection schedules
  • TaskDevelop detailed preventative maintenance protocols
  • TaskTrain personnel in efficient troubleshooting techniques
  • Key ResultIncrease operational efficiency by 15% via process improvement initiatives
  • TaskImplement new strategies to streamline processes
  • TaskRegularly assess and adjust improvements for optimal efficiency
  • TaskIdentify inefficiencies in current operational procedures

OKRs to increase Internal Customer NPS

  • ObjectiveIncrease Internal Customer NPS
  • Key ResultImplement at least two new initiatives to enhance internal customer experience
  • TaskDevelop a comprehensive internal knowledge base to streamline information access and retrieval
  • TaskCreate a dedicated internal customer support team to provide timely assistance
  • TaskImplement regular training sessions to enhance communication and problem-solving skills
  • TaskConduct a survey to gather feedback and identify areas for improvement
  • Key ResultAchieve a 10% increase in internal customer NPS score
  • TaskConduct a survey to identify pain points and areas for improvement
  • TaskRegularly communicate updates on actions taken based on customer feedback
  • TaskProvide training to employees to improve customer service skills
  • TaskImplement feedback loops to address customer concerns and gather suggestions
  • Key ResultReduce internal customer complaints by 20% through proactive resolution and improved service
  • TaskStreamline processes and ensure effective coordination among different departments
  • TaskImplement a feedback system to identify potential issues and address them promptly
  • TaskConduct regular training sessions to improve communication and problem-solving skills
  • TaskEstablish quality control measures to track and monitor customer satisfaction levels
  • Key ResultIncrease internal customer satisfaction survey participation rate by 15%
  • TaskConduct regular meetings to communicate the importance of survey participation to employees
  • TaskOffer an incentive or reward for employees who actively participate in the survey
  • TaskSend personalized email reminders to employees to complete internal customer satisfaction survey
  • TaskSimplify the survey process by making it easily accessible and user-friendly

OKRs to foster continuous improvement culture in production team

  • ObjectiveFoster continuous improvement culture in production team
  • Key ResultIncrease production team engagement in suggesting improvement ideas by 30%
  • TaskProvide training on successful idea generation techniques
  • TaskImplement a rewards system for valuable improvement suggestions
  • TaskConduct weekly brainstorming sessions for innovative ideas
  • Key ResultAchieve a 20% reduction in production errors utilizing improvement techniques
  • TaskTrain staff regularly on error prevention strategies
  • TaskUpdate and fine-tune production machinery for precision
  • TaskImplement strict quality control processes on production lines
  • Key ResultImplement weekly training sessions covering different improvement methodologies by end of quarter
  • TaskIdentify relevant improvement methodologies for training
  • TaskSchedule and communicate the training sessions
  • TaskDesign engaging weekly training curriculums

OKRs to attain full functionality of the prototype

  • ObjectiveAttain full functionality of the prototype
  • Key ResultReduce identified prototype defects by 70%
  • TaskImplement rigorous quality control checks on the prototype
  • TaskTrain team on defect prevention and resolution techniques
  • TaskContinuously improve prototype based on feedback and test results
  • Key ResultImplement all necessary changes and updates for prototype within 14 days
  • TaskPrioritize necessary changes and updates for prototype
  • TaskAssign tasks to relevant team members
  • TaskComplete and test all updates within 14 days
  • Key ResultImprove user-testing score to above 85% satisfaction
  • TaskCollect feedback regularly from users
  • TaskConduct regular user-training workshops
  • TaskImprove user interface based on feedback

OKRs to successfully complete the GPU component

  • ObjectiveSuccessfully complete the GPU component
  • Key ResultReduce the number of performance issues found during testing by 50%
  • TaskIntegrate automated testing in the development process
  • TaskImplement thorough code reviews before initiating tests
  • TaskIncrease training sessions on effective coding practices
  • Key ResultQuality review passed in all 3 stages of the GPU component lifecycle
  • TaskUpdate GPU component lifecycle quality control procedures
  • TaskDiscuss the successful review outcome with the team
  • TaskDocument all observations during GPU component lifecycle stages
  • Key ResultAchieve 80% project milestone completions on GPU component development by the period end
  • TaskAssign experienced team for GPU component development
  • TaskRegularly track and review progress of project completion
  • TaskPrioritize daily tasks towards the project's milestones

Best practices for managing your Quality Control Team OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples below). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Building your own Quality Control Team OKRs with AI

While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.

Best way to track your Quality Control Team OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Quality Control Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.