15 customisable OKR examples for Communication
What are Communication OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We have curated a selection of OKR examples specifically for Communication to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Communication OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Communication OKRs examples
You will find in the next section many different Communication Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance employee dedication via communication optimization
Enhance employee dedication via communication optimization
Reduce communication gap by achieving 85% timely response rate on internal chat platform
Implement automatic reminders for unanswered chats every two hours- Train employees on the importance of timely responses
- Monitor response rates weekly and address lapses
- Implement bi-weekly team meetings to increase interaction by 60%
- Track and measure meeting interaction increase
- Establish a bi-weekly team meeting schedule
- Prepare relevant discussion points to stimulate interaction
- Accomplish 90% positive feedback on anonymous communication satisfaction survey
2. OKRs to enhance communication with general contractors for increased project awards
- Enhance communication with general contractors for increased project awards
- Secure at least 10 more submittal quotes from general contractors each week
- Follow up on previously sent quote requests every week
- Post weekly inquiries on general contractor forums or job boards
- Reach out daily to at least two new general contractors for quotes
- Raise project award rate by 30% over the next quarter through effective negotiation
- Track and analyze negotiation outcomes regularly
- Establish robust, fair negotiation strategies and practices
- Train team members on effective negotiation techniques
- Maintain a 90% rate on timely, accurate responses to contractor inquiries
- Conduct regular response accuracy evaluations
- Implement a tracking system for contractor inquiries
- Schedule daily dedicated time for query responses
3. OKRs to improve internal company communication
- Improve internal company communication
- Implement a new communication tool addressing identified communication issues by week 8
- Select and trial run the best-fit communication tool by week 5
- Evaluate and brainstorm possible communication tool solutions by week 2
- Implement and test communication tool, addressing issues by week 8
- Conduct a survey to identify current communication challenges by week 4
- Identify and invite relevant participants for the survey
- Draft a list of questions addressing current communication issues
- Analyze and compile survey results by week 4
- Achieve 10% reduction in communication-related complaints by end of quarter
- Establish a feedback system for improving communication-related issues
- Review and revise current communication protocols in place
- Implement a weekly training on effective communication skills for employees
4. OKRs to strengthen customer engagement through effective communication
- Strengthen customer engagement through effective communication
- Increase positive client feedback on communication by 40%
- Organize weekly updates/meetings with all clients
- Implement a structured communication plan with clients
- Train staff in effective customer communication
- Conduct bi-weekly virtual meetings with top 10 clients
- Prepare agenda focused on client's needs for each meeting
- Schedule recurring bi-weekly virtual meetings with each client
- Follow-up with meeting minutes and action plans after each session
- Increase response rate to customer queries by 30%
- Design and implement an efficient customer query tracking system
- Initiate follow-up procedures for unresolved customer queries
- Train staff in effective and timely customer interaction methods
5. OKRs to strengthen and maintain stakeholder relations through effective communication
- Strengthen and maintain stakeholder relations through effective communication
- Establish a regular bi-monthly virtual stakeholders meeting to update initiative progress
- Schedule bi-monthly virtual meetings
- Prepare regular initiative progress updates
- Identify relevant stakeholders for virtual meetings
- Ensure 100% documentation and communication of all changes in initiatives to stakeholders
- Distribute changes in initiatives through emails/reports
- Develop a standardized change documentation process
- Implement regular update meetings with stakeholders
- Adequately prepare for and successfully review 90% of User Acceptance Testing scenarios
- Identify and understand all possible User Acceptance Testing scenarios
- Develop a detailed and comprehensive review plan
- Implement the plan and analyse each testing outcome
6. OKRs to implement efficient governance for internal communications and editorial
- Implement efficient governance for internal communications and editorial
- Monitor and reduce communication or editorial inconsistencies by 50%
- Provide consistent editorial training to staff
- Implement a standardized communication style guide
- Regularly assess and correct content discrepancies
- Develop a comprehensive communication governance guide by end of next quarter
- Review, refine and finalize the guide
- Design and develop the preliminary guide draft
- Gather necessary communication aspects and requirements
- Train 80% of internal communication and editorial staff on new governance rules
- Monitor and confirm staff participation in sessions
- Identify internal staff requiring training on new governance rules
- Organize training sessions on new governance rules
7. OKRs to craft an inspiring shared company mission, vision, and core values
- Craft an inspiring shared company mission, vision, and core values
- Successfully communicate new mission and values to 100% of the workforce
- Distribute written copies of the mission/values to all employees for reference
- Arrange an all-staff meeting to announce and explain the new vision
- Create a clear, engaging presentation outlining the mission and values
- Document and finalize mission, vision, and core values by week 8
- Draft mission, vision, and core values statements
- Revise and finalize documents by week 8
- Gather team feedback on drafts
- Conduct 10 brainstorming sessions with key stakeholders for idea generation
- Arrange suitable times for 10 brainstorming sessions
- Prepare materials needed for effective idea generation
- Identify and contact key stakeholders for brainstorming sessions
8. OKRs to communicate product support advancements by us and our partners
- Communicate product support advancements by us and our partners
- Increase monthly progress report releases to partners by 50%
- Boost staff resources for report creation and distribution
- Identify partners needing more frequent reports
- Implement a more efficient report-generation process
- Establish a bi-weekly structured feedback loop with all key partners
- Outline and communicate a bi-weekly meeting schedule
- Develop a comprehensive feedback agenda
- Implement a system for documenting and tracking feedback
- Achieve 25% engagement increase on shared progress updates across all platforms
- Amplify shares by creating engaging, easily shareable content
- Implement interactive elements in progress updates
- Promote user-generated content sharing
9. OKRs to improve responsiveness to residents' emails
- Improve responsiveness to residents' emails
- Create an organized system to track received and replied emails effectively
- Regularly update and maintain your email tracking system
- Implement a priority tagging system for urgent mails
- Setup categorization labels within your email client
- Decrease average email response time to under 24 hours for 90% of emails
- Schedule dedicated hours for responding to emails
- Set up notifications to alert on received emails
- Implement an email management system
- Receive positive feedback on communication from 80% of the residents
- Draft and distribute clear and concise communication to residents
- Provide response to feedback and adjust communication methods accordingly
- Regularly solicit feedback on communication methods
10. OKRs to enhance staff communication efficiency with external partners
- Enhance staff communication efficiency with external partners
- Decrease emails to external partners by 30% through improved processes
- Implement a regular review of communication procedures
- Promote use of project management tools
- Train staff in effective email management methods
- Implement a training program for 80% of staff to improve communication skills
- Identify consultants to develop the communication skills program
- Track participation and completion rates
- Schedule the training sessions for the staff
- Reduce communication-related errors by 25% as measured by partner feedback
- Provide communication skills training to employees
- Implement a standardized communication protocol for all staff
- Periodically review and improve communication systems
11. OKRs to enhance group communication regarding current conditions
- Enhance group communication regarding current conditions
- Implement a daily check-in system for sharing conditions among 90% of group members
- Identify a convenient time slot for daily check-ins
- Set a standard check-in protocol for group members
- Develop an efficient online meeting platform
- Institute common understandings of conditions among 70% of the group within two weeks
- Define and distribute conditions(materials) to the entire group
- Conduct assessment to confirm their understanding
- Organize training sessions on understanding these conditions
- Obtain 80% positive feedback on new communication system efficiency by quarter end
- Implement new communication system across the company
- Collect and analyze feedback for improvements
- Train employees in efficient use of the system
12. OKRs to strengthen communication effectiveness
- Strengthen communication effectiveness
- Implement at least three new communication strategies learned from workshop
- Develop a plan for incorporating new strategies into existing communication processes
- Deliver a presentation summarizing the new methods to the team
- Begin integrating learned strategies into daily communication and follow-up
- Receive positive feedback on communication from at least 80% of colleagues
- Implement feedback in daily interactions with colleagues
- Regularly seek constructive criticism on communication skills
- Enroll in communication development workshops
- Attend a professional development workshop on communication skills
- Arrange necessary transportation and accommodation
- Research and select a relevant communication skills workshop
- Register for the chosen workshop
13. OKRs to enhance engagement and commitment via effective communication
- Enhance engagement and commitment via effective communication
- Introduce bi-weekly inter-departmental meetings with 95% attendance
- Design an engaging and relevant meeting agenda
- Draft and distribute a meeting calendar to all departments
- Implement a strict, yet incentivizing attendance policy
- Achieve a 20% increase in positive feedback on internal communication through anonymous surveys
- Enhance the anonymity of feedback surveys
- Encourage prompt and constructive feedback
- Implement weekly training for improving internal communication skills
- Improve internal communication by launching a company-wide newsletter reaching 100% of staff
- Determine relevant content for the company-wide newsletter
- Design the newsletter layout and format
- Set up a distribution system reaching all staff
14. OKRs to to maximize clarity and reach in resident communication
- To maximize clarity and reach in resident communication
- Reduce turnaround time for resident queries by 30% through proactive communication
- Implement efficient resident communication software
- Establish a dedicated resident queries response team
- Train staff in proactive query resolution techniques
- Implement 2 new communication channels to increase resident engagement by 50%
- Develop a rollout strategy for implementing these channels
- Identify two new potential communication channels for resident engagement
- Track and evaluate the increase in resident engagement
- Conduct 3 resident surveys to identify areas for communication improvement
- Develop a concise resident survey focusing on communication
- Distribute the survey to 3 selected residents
- Analyze survey responses for areas of improvement
15. OKRs to develop an improved, fully transparent communication system
- Develop an improved, fully transparent communication system
- Achieve 20% reduction in communication-related errors and misunderstanding
- Conduct frequent training sessions on effective communication
- Implement clear, concise communication protocols company-wide
- Institute a system for clarifying misunderstood messages
- Design and implement a standardized, easy-to-use communication platform for all team members
- Create a user-friendly platform prototype
- Identify key communication needs of all team members
- Train team members on platform usage
- Increase employee satisfaction rate with communication transparency to above 85%
- Conduct anonymous surveys to identify communication issues
- Implement regular, clear, and open communication company-wide
- Provide feedback training for all team leaders
Communication OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Communication OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Communication OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to attain great security standards
- OKRs to enhance and scale up pilot training programs
- OKRs to improve teaching and design methodology
- OKRs to produce and publish an engaging interactive book
- OKRs to enhance the quality of the weekly catalogue
- OKRs to enhance skills and competencies as a Scrum Master and Agile coach
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.