15 customisable OKR examples for Communication

What are Communication OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Communication to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Communication OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Communication OKRs examples

You will find in the next section many different Communication Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to enhance employee dedication via communication optimization

  • ObjectiveEnhance employee dedication via communication optimization
  • Key ResultReduce communication gap by achieving 85% timely response rate on internal chat platform
  • TaskImplement automatic reminders for unanswered chats every two hours
  • TaskTrain employees on the importance of timely responses
  • TaskMonitor response rates weekly and address lapses
  • Key ResultImplement bi-weekly team meetings to increase interaction by 60%
  • TaskTrack and measure meeting interaction increase
  • TaskEstablish a bi-weekly team meeting schedule
  • TaskPrepare relevant discussion points to stimulate interaction
  • Key ResultAccomplish 90% positive feedback on anonymous communication satisfaction survey

2OKRs to enhance communication with general contractors for increased project awards

  • ObjectiveEnhance communication with general contractors for increased project awards
  • Key ResultSecure at least 10 more submittal quotes from general contractors each week
  • TaskFollow up on previously sent quote requests every week
  • TaskPost weekly inquiries on general contractor forums or job boards
  • TaskReach out daily to at least two new general contractors for quotes
  • Key ResultRaise project award rate by 30% over the next quarter through effective negotiation
  • TaskTrack and analyze negotiation outcomes regularly
  • TaskEstablish robust, fair negotiation strategies and practices
  • TaskTrain team members on effective negotiation techniques
  • Key ResultMaintain a 90% rate on timely, accurate responses to contractor inquiries
  • TaskConduct regular response accuracy evaluations
  • TaskImplement a tracking system for contractor inquiries
  • TaskSchedule daily dedicated time for query responses

3OKRs to implement efficient governance for internal communications and editorial

  • ObjectiveImplement efficient governance for internal communications and editorial
  • Key ResultMonitor and reduce communication or editorial inconsistencies by 50%
  • TaskProvide consistent editorial training to staff
  • TaskImplement a standardized communication style guide
  • TaskRegularly assess and correct content discrepancies
  • Key ResultDevelop a comprehensive communication governance guide by end of next quarter
  • TaskReview, refine and finalize the guide
  • TaskDesign and develop the preliminary guide draft
  • TaskGather necessary communication aspects and requirements
  • Key ResultTrain 80% of internal communication and editorial staff on new governance rules
  • TaskMonitor and confirm staff participation in sessions
  • TaskIdentify internal staff requiring training on new governance rules
  • TaskOrganize training sessions on new governance rules

4OKRs to craft an inspiring shared company mission, vision, and core values

  • ObjectiveCraft an inspiring shared company mission, vision, and core values
  • Key ResultSuccessfully communicate new mission and values to 100% of the workforce
  • TaskDistribute written copies of the mission/values to all employees for reference
  • TaskArrange an all-staff meeting to announce and explain the new vision
  • TaskCreate a clear, engaging presentation outlining the mission and values
  • Key ResultDocument and finalize mission, vision, and core values by week 8
  • TaskDraft mission, vision, and core values statements
  • TaskRevise and finalize documents by week 8
  • TaskGather team feedback on drafts
  • Key ResultConduct 10 brainstorming sessions with key stakeholders for idea generation
  • TaskArrange suitable times for 10 brainstorming sessions
  • TaskPrepare materials needed for effective idea generation
  • TaskIdentify and contact key stakeholders for brainstorming sessions

5OKRs to improve responsiveness to residents' emails

  • ObjectiveImprove responsiveness to residents' emails
  • Key ResultCreate an organized system to track received and replied emails effectively
  • TaskRegularly update and maintain your email tracking system
  • TaskImplement a priority tagging system for urgent mails
  • TaskSetup categorization labels within your email client
  • Key ResultDecrease average email response time to under 24 hours for 90% of emails
  • TaskSchedule dedicated hours for responding to emails
  • TaskSet up notifications to alert on received emails
  • TaskImplement an email management system
  • Key ResultReceive positive feedback on communication from 80% of the residents
  • TaskDraft and distribute clear and concise communication to residents
  • TaskProvide response to feedback and adjust communication methods accordingly
  • TaskRegularly solicit feedback on communication methods

6OKRs to strengthen communication effectiveness

  • ObjectiveStrengthen communication effectiveness
  • Key ResultImplement at least three new communication strategies learned from workshop
  • TaskDevelop a plan for incorporating new strategies into existing communication processes
  • TaskDeliver a presentation summarizing the new methods to the team
  • TaskBegin integrating learned strategies into daily communication and follow-up
  • Key ResultReceive positive feedback on communication from at least 80% of colleagues
  • TaskImplement feedback in daily interactions with colleagues
  • TaskRegularly seek constructive criticism on communication skills
  • TaskEnroll in communication development workshops
  • Key ResultAttend a professional development workshop on communication skills
  • TaskArrange necessary transportation and accommodation
  • TaskResearch and select a relevant communication skills workshop
  • TaskRegister for the chosen workshop

7OKRs to enhance engagement and commitment via effective communication

  • ObjectiveEnhance engagement and commitment via effective communication
  • Key ResultIntroduce bi-weekly inter-departmental meetings with 95% attendance
  • TaskDesign an engaging and relevant meeting agenda
  • TaskDraft and distribute a meeting calendar to all departments
  • TaskImplement a strict, yet incentivizing attendance policy
  • Key ResultAchieve a 20% increase in positive feedback on internal communication through anonymous surveys
  • TaskEnhance the anonymity of feedback surveys
  • TaskEncourage prompt and constructive feedback
  • TaskImplement weekly training for improving internal communication skills
  • Key ResultImprove internal communication by launching a company-wide newsletter reaching 100% of staff
  • TaskDetermine relevant content for the company-wide newsletter
  • TaskDesign the newsletter layout and format
  • TaskSet up a distribution system reaching all staff

8OKRs to to maximize clarity and reach in resident communication

  • ObjectiveTo maximize clarity and reach in resident communication
  • Key ResultReduce turnaround time for resident queries by 30% through proactive communication
  • TaskImplement efficient resident communication software
  • TaskEstablish a dedicated resident queries response team
  • TaskTrain staff in proactive query resolution techniques
  • Key ResultImplement 2 new communication channels to increase resident engagement by 50%
  • TaskDevelop a rollout strategy for implementing these channels
  • TaskIdentify two new potential communication channels for resident engagement
  • TaskTrack and evaluate the increase in resident engagement
  • Key ResultConduct 3 resident surveys to identify areas for communication improvement
  • TaskDevelop a concise resident survey focusing on communication
  • TaskDistribute the survey to 3 selected residents
  • TaskAnalyze survey responses for areas of improvement

9OKRs to enhance efficiency and effectiveness of internal communications

  • ObjectiveEnhance efficiency and effectiveness of internal communications
  • Key ResultImplement a collaborative tool to reduce email communication by 50%
  • TaskIdentify suitable collaborative tools for team communication
  • TaskMonitor and measure reduction in email usage
  • TaskTrain team on the usage of the selected tool
  • Key ResultAchieve a 25% increase in staff participation in internal communications feedback surveys
  • TaskImplement staff incentives for survey participation
  • TaskRegularly promote surveys through company-wide communications
  • TaskDevelop engaging, concise surveys for easier completion
  • Key ResultDevelop an internal communications strategy and get approval from all department heads
  • TaskSchedule meetings with department heads for feedback
  • TaskRevise and finalize strategy based on received approval
  • TaskDraft an initial internal communications strategy proposal

10OKRs to enhance stakeholder communication for improved transparency and reporting

  • ObjectiveEnhance stakeholder communication for improved transparency and reporting
  • Key ResultIncrease the number of reports shared with stakeholders by 30%
  • TaskAnalyze current processes for generating and sharing reports
  • TaskImplement efficiences to enable increased report production
  • TaskIncrease frequency of reports sent to stakeholders
  • Key ResultAchieve a 70% positive feedback rating from stakeholders on newly implemented reporting
  • TaskRegularly communicate system benefits to stakeholders
  • TaskEnsure comprehensive training sessions on the new reporting system
  • TaskImplement real-time adjustments based on ongoing feedback
  • Key ResultImplement a bi-weekly stakeholder communication plan by end of month 1
  • TaskLaunch and monitor the bi-weekly communication plan
  • TaskDesign communication protocol and schedule
  • TaskIdentify key stakeholders and their communication preferences

11OKRs to enhance and refine my communication skills

  • ObjectiveEnhance and refine my communication skills
  • Key ResultPractice public speaking at four local events
  • TaskResearch and select four events suitable for public speaking
  • TaskRegister and attend these local events as a speaker
  • TaskPrepare speeches relevant to each event's topic or theme
  • Key ResultReceive positive feedback on communication improvement from 6 team members
  • TaskRequest feedback from team members regularly
  • TaskImplement learned techniques into daily team interactions
  • TaskEngage in training courses for effective communication skills
  • Key ResultComplete two advanced communication training workshops
  • TaskAttend and actively participate in these workshops
  • TaskApply learned knowledge in professional communications
  • TaskResearch and register for two advanced communication training workshops

12OKRs to enhance effective communication through counseling

  • ObjectiveEnhance effective communication through counseling
  • Key ResultConduct 10 counseling sessions focused on improving communication skills
  • TaskIdentify ten individuals requiring communication skill enhancement
  • TaskDesign a communication skills improvement curriculum
  • TaskSchedule and conduct 10 counseling sessions
  • Key ResultIncrease client's communication efficiency by 30% as measured by standard tests
  • TaskImplement streamlined communication platforms for client usage
  • TaskTrain clients on effective communication strategies
  • TaskMonitor and assess client's communication improvement
  • Key ResultAchieve 90% client satisfaction rates on communication improvement
  • TaskConduct regular client communication training for employees
  • TaskEstablish a process for collecting client feedback regularly
  • TaskImplement weekly touch-point meetings with clients

13OKRs to enhance communication tools for internal project members

  • ObjectiveEnhance communication tools for internal project members
  • Key ResultAchieve 15% increase in project collaboration as measured by communication platform analytics
  • TaskPromote and facilitate open project discussions
  • TaskImplement regular team meetings to review project progress
  • TaskIntroduce new communication platform with analytics
  • Key ResultProvide efficient communication suite to 100% of team members
  • TaskEvaluate existing communication tools for suitability and efficiency
  • TaskSelect and purchase optimal communication suite for team
  • TaskTrain all team members on using the new communication suite
  • Key ResultConduct training sessions to improve mastery of communication tools for 90% of staff
  • TaskIdentify necessary communication tools for staff training
  • TaskImplement training sessions for all staff members
  • TaskDevelop comprehensive training course on these tools

14OKRs to enhance Collaboration and Communication across the team

  • ObjectiveEnhance Collaboration and Communication across the team
  • Key ResultImplement one new collaborative tool with at least 80% team adoption rate
  • TaskDevelop an engaging training session for the new tool
  • TaskSelect a suitable collaborative tool based on team input and needs
  • TaskMonitor usage and address resistance to reach 80% adoption
  • Key ResultIncrease team meetings frequency by 50% for improved discussions and action planning
  • TaskImplement the increased meeting frequency immediately
  • TaskCalculate current meeting frequency to determine new schedule
  • TaskCommunicate the new meeting schedule to the team
  • Key ResultConduct two communication-skills workshops leading to a 30% improvement in team surveys
  • TaskSchedule two workshop sessions for the team
  • TaskDistribute and analyze post-workshop team surveys
  • TaskIdentify professional trainer for communication-skills workshops

15OKRs to strengthen team communication for remote workers utilizing Slack

  • ObjectiveStrengthen team communication for remote workers utilizing Slack
  • Key ResultEnhance clarity of messages through a 15% decrease in miscommunication
  • TaskDevelop a standardized communication framework with clear guidelines for effective messaging
  • TaskConduct regular trainings and workshops on active listening and verbal/non-verbal communication
  • TaskImplement a feedback system to address and resolve any miscommunication promptly
  • TaskEncourage the use of visual aids or diagrams to supplement written or spoken communication
  • Key ResultIncrease the utilization of Slack's collaboration features by 30%
  • TaskCreate and distribute a comprehensive guide highlighting Slack's collaboration features
  • TaskEncourage team leaders to incorporate Slack's collaboration tools into their daily workflows
  • TaskRegularly share success stories and best practices of utilizing Slack's collaboration tools
  • TaskHost training sessions to teach employees how to effectively utilize Slack's collaboration features
  • Key ResultImprove participation in team channels by at least 25%
  • TaskProvide ongoing training and resources on effective communication to support increased participation
  • TaskImplement a daily reminder to encourage team members to actively participate in channels
  • TaskShare success stories of active participants to inspire and motivate others to join in
  • TaskOrganize regular team challenges to promote engagement and increase participation in channels
  • Key ResultIncrease average response time on Slack by 20%
  • TaskProvide regular training and guidance on effective and efficient communication practices
  • TaskAnalyze response time data to identify bottlenecks and areas for improvement
  • TaskImplement productivity tools and shortcuts to streamline communication and reduce response time
  • TaskEncourage team members to adopt time management techniques to prioritize and respond promptly

Communication OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Communication OKRs in a strategy map

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Communication OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

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