15 customisable OKR examples for Communication
What are Communication OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We have curated a selection of OKR examples specifically for Communication to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Communication OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Communication OKRs examples
You will find in the next section many different Communication Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance employee dedication via communication optimization
Enhance employee dedication via communication optimization
Reduce communication gap by achieving 85% timely response rate on internal chat platform
Implement automatic reminders for unanswered chats every two hours
Train employees on the importance of timely responses
Monitor response rates weekly and address lapses
Implement bi-weekly team meetings to increase interaction by 60%
Track and measure meeting interaction increase
Establish a bi-weekly team meeting schedule
Prepare relevant discussion points to stimulate interaction
Accomplish 90% positive feedback on anonymous communication satisfaction survey
2. OKRs to enhance communication with general contractors for increased project awards
Enhance communication with general contractors for increased project awards
Secure at least 10 more submittal quotes from general contractors each week
Follow up on previously sent quote requests every week
Post weekly inquiries on general contractor forums or job boards
Reach out daily to at least two new general contractors for quotes
Raise project award rate by 30% over the next quarter through effective negotiation
Track and analyze negotiation outcomes regularly
Establish robust, fair negotiation strategies and practices
Train team members on effective negotiation techniques
Maintain a 90% rate on timely, accurate responses to contractor inquiries
Conduct regular response accuracy evaluations
Implement a tracking system for contractor inquiries
Schedule daily dedicated time for query responses
3. OKRs to implement efficient governance for internal communications and editorial
Implement efficient governance for internal communications and editorial
Monitor and reduce communication or editorial inconsistencies by 50%
Provide consistent editorial training to staff
Implement a standardized communication style guide
Regularly assess and correct content discrepancies
Develop a comprehensive communication governance guide by end of next quarter
Review, refine and finalize the guide
Design and develop the preliminary guide draft
Gather necessary communication aspects and requirements
Train 80% of internal communication and editorial staff on new governance rules
Monitor and confirm staff participation in sessions
Identify internal staff requiring training on new governance rules
Organize training sessions on new governance rules
4. OKRs to craft an inspiring shared company mission, vision, and core values
Craft an inspiring shared company mission, vision, and core values
Successfully communicate new mission and values to 100% of the workforce
Distribute written copies of the mission/values to all employees for reference
Arrange an all-staff meeting to announce and explain the new vision
Create a clear, engaging presentation outlining the mission and values
Document and finalize mission, vision, and core values by week 8
Draft mission, vision, and core values statements
Revise and finalize documents by week 8
Gather team feedback on drafts
Conduct 10 brainstorming sessions with key stakeholders for idea generation
Arrange suitable times for 10 brainstorming sessions
Prepare materials needed for effective idea generation
Identify and contact key stakeholders for brainstorming sessions
5. OKRs to improve responsiveness to residents' emails
Improve responsiveness to residents' emails
Create an organized system to track received and replied emails effectively
Regularly update and maintain your email tracking system
Implement a priority tagging system for urgent mails
Setup categorization labels within your email client
Decrease average email response time to under 24 hours for 90% of emails
Schedule dedicated hours for responding to emails
Set up notifications to alert on received emails
Implement an email management system
Receive positive feedback on communication from 80% of the residents
Draft and distribute clear and concise communication to residents
Provide response to feedback and adjust communication methods accordingly
Regularly solicit feedback on communication methods
6. OKRs to strengthen communication effectiveness
Strengthen communication effectiveness
Implement at least three new communication strategies learned from workshop
Develop a plan for incorporating new strategies into existing communication processes
Deliver a presentation summarizing the new methods to the team
Begin integrating learned strategies into daily communication and follow-up
Receive positive feedback on communication from at least 80% of colleagues
Implement feedback in daily interactions with colleagues
Regularly seek constructive criticism on communication skills
Enroll in communication development workshops
Attend a professional development workshop on communication skills
Arrange necessary transportation and accommodation
Research and select a relevant communication skills workshop
Register for the chosen workshop
7. OKRs to enhance engagement and commitment via effective communication
Enhance engagement and commitment via effective communication
Introduce bi-weekly inter-departmental meetings with 95% attendance
Design an engaging and relevant meeting agenda
Draft and distribute a meeting calendar to all departments
Implement a strict, yet incentivizing attendance policy
Achieve a 20% increase in positive feedback on internal communication through anonymous surveys
Enhance the anonymity of feedback surveys
Encourage prompt and constructive feedback
Implement weekly training for improving internal communication skills
Improve internal communication by launching a company-wide newsletter reaching 100% of staff
Determine relevant content for the company-wide newsletter
Design the newsletter layout and format
Set up a distribution system reaching all staff
8. OKRs to to maximize clarity and reach in resident communication
To maximize clarity and reach in resident communication
Reduce turnaround time for resident queries by 30% through proactive communication
Implement efficient resident communication software
Establish a dedicated resident queries response team
Train staff in proactive query resolution techniques
Implement 2 new communication channels to increase resident engagement by 50%
Develop a rollout strategy for implementing these channels
Identify two new potential communication channels for resident engagement
Track and evaluate the increase in resident engagement
Conduct 3 resident surveys to identify areas for communication improvement
Develop a concise resident survey focusing on communication
Distribute the survey to 3 selected residents
Analyze survey responses for areas of improvement
9. OKRs to enhance efficiency and effectiveness of internal communications
Enhance efficiency and effectiveness of internal communications
Implement a collaborative tool to reduce email communication by 50%
Identify suitable collaborative tools for team communication
Monitor and measure reduction in email usage
Train team on the usage of the selected tool
Achieve a 25% increase in staff participation in internal communications feedback surveys
Implement staff incentives for survey participation
Regularly promote surveys through company-wide communications
Develop engaging, concise surveys for easier completion
Develop an internal communications strategy and get approval from all department heads
Schedule meetings with department heads for feedback
Revise and finalize strategy based on received approval
Draft an initial internal communications strategy proposal
10. OKRs to enhance stakeholder communication for improved transparency and reporting
Enhance stakeholder communication for improved transparency and reporting
Increase the number of reports shared with stakeholders by 30%
Analyze current processes for generating and sharing reports
Implement efficiences to enable increased report production
Increase frequency of reports sent to stakeholders
Achieve a 70% positive feedback rating from stakeholders on newly implemented reporting
Regularly communicate system benefits to stakeholders
Ensure comprehensive training sessions on the new reporting system
Implement real-time adjustments based on ongoing feedback
Implement a bi-weekly stakeholder communication plan by end of month 1
Launch and monitor the bi-weekly communication plan
Design communication protocol and schedule
Identify key stakeholders and their communication preferences
11. OKRs to enhance and refine my communication skills
Enhance and refine my communication skills
Practice public speaking at four local events
Research and select four events suitable for public speaking
Register and attend these local events as a speaker
Prepare speeches relevant to each event's topic or theme
Receive positive feedback on communication improvement from 6 team members
Request feedback from team members regularly
Implement learned techniques into daily team interactions
Engage in training courses for effective communication skills
Complete two advanced communication training workshops
Attend and actively participate in these workshops
Apply learned knowledge in professional communications
Research and register for two advanced communication training workshops
12. OKRs to enhance effective communication through counseling
Enhance effective communication through counseling
Conduct 10 counseling sessions focused on improving communication skills
Identify ten individuals requiring communication skill enhancement
Design a communication skills improvement curriculum
Schedule and conduct 10 counseling sessions
Increase client's communication efficiency by 30% as measured by standard tests
Implement streamlined communication platforms for client usage
Train clients on effective communication strategies
Monitor and assess client's communication improvement
Achieve 90% client satisfaction rates on communication improvement
Conduct regular client communication training for employees
Establish a process for collecting client feedback regularly
Implement weekly touch-point meetings with clients
13. OKRs to enhance communication tools for internal project members
Enhance communication tools for internal project members
Achieve 15% increase in project collaboration as measured by communication platform analytics
Promote and facilitate open project discussions
Implement regular team meetings to review project progress
Introduce new communication platform with analytics
Provide efficient communication suite to 100% of team members
Evaluate existing communication tools for suitability and efficiency
Select and purchase optimal communication suite for team
Train all team members on using the new communication suite
Conduct training sessions to improve mastery of communication tools for 90% of staff
Identify necessary communication tools for staff training
Implement training sessions for all staff members
Develop comprehensive training course on these tools
14. OKRs to enhance Collaboration and Communication across the team
Enhance Collaboration and Communication across the team
Implement one new collaborative tool with at least 80% team adoption rate
Develop an engaging training session for the new tool
Select a suitable collaborative tool based on team input and needs
Monitor usage and address resistance to reach 80% adoption
Increase team meetings frequency by 50% for improved discussions and action planning
Implement the increased meeting frequency immediately
Calculate current meeting frequency to determine new schedule
Communicate the new meeting schedule to the team
Conduct two communication-skills workshops leading to a 30% improvement in team surveys
Schedule two workshop sessions for the team
Distribute and analyze post-workshop team surveys
Identify professional trainer for communication-skills workshops
15. OKRs to strengthen team communication for remote workers utilizing Slack
Strengthen team communication for remote workers utilizing Slack
Enhance clarity of messages through a 15% decrease in miscommunication
Develop a standardized communication framework with clear guidelines for effective messaging
Conduct regular trainings and workshops on active listening and verbal/non-verbal communication
Implement a feedback system to address and resolve any miscommunication promptly
Encourage the use of visual aids or diagrams to supplement written or spoken communication
Increase the utilization of Slack's collaboration features by 30%
Create and distribute a comprehensive guide highlighting Slack's collaboration features
Encourage team leaders to incorporate Slack's collaboration tools into their daily workflows
Regularly share success stories and best practices of utilizing Slack's collaboration tools
Host training sessions to teach employees how to effectively utilize Slack's collaboration features
Improve participation in team channels by at least 25%
Provide ongoing training and resources on effective communication to support increased participation
Implement a daily reminder to encourage team members to actively participate in channels
Share success stories of active participants to inspire and motivate others to join in
Organize regular team challenges to promote engagement and increase participation in channels
Increase average response time on Slack by 20%
Provide regular training and guidance on effective and efficient communication practices
Analyze response time data to identify bottlenecks and areas for improvement
Implement productivity tools and shortcuts to streamline communication and reduce response time
Encourage team members to adopt time management techniques to prioritize and respond promptly
Communication OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Communication OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Communication OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to analyze investment performance across different regions
OKRs to establish successful strategy execution for value realization
OKRs to achieve optimal resource allocation on funding
OKRs to optimize AWS Costs
OKRs to enhance the effectiveness of our marketing strategy
OKRs to ensure shadow IT alignment with corporate policy
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
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