6 OKR examples for It And Infrastructure

What are It And Infrastructure OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It And Infrastructure to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read more about the OKR meaning online.

Best practices for managing your It And Infrastructure OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples below). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Building your own It And Infrastructure OKRs with AI

While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.

Best way to track your It And Infrastructure OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

It And Infrastructure OKRs templates

We've covered most of the things that you need to know about setting good OKRs and tracking them effectively. It's now time to give you a series of templates that you can use for inspiration!

You'll find below a list of Objectives and Key Results templates for It And Infrastructure. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to enhance the efficiency and stability of the IT infrastructure

  • ObjectiveEnhance the efficiency and stability of the IT infrastructure
  • Key ResultImplement two additional failsafe protocols to boost data recovery speed by 15%
  • TaskDevelop and test two additional failsafe protocols
  • TaskImplement the new protocols to enhance data recovery speed
  • TaskIdentify potential areas for implementing new failsafe protocols
  • Key ResultEnsure 95% of helpdesk requests are resolved within 24 hours
  • TaskMonitor daily reports to assess resolution timelines
  • TaskImplement a high-priority response system for urgent requests
  • TaskTrain helpdesk staff in efficient problem-solving techniques
  • Key ResultReduce system downtime by 20% through proactive maintenance and upgrades
  • TaskImplement a routine schedule for proactive system maintenance
  • TaskMonitor system performance consistently for early issue detection
  • TaskPrioritize timely system upgrades and patches

OKRs to improve the reliability and efficiency of IT Infrastructure

  • ObjectiveImprove the reliability and efficiency of IT Infrastructure
  • Key ResultDecrease system downtime by 30% through proactive maintenance and upgrades
  • TaskDevelop a regular schedule for proactive maintenance and system check-ups
  • TaskImplement latest upgrades and patches in a timely manner
  • TaskMonitor system metrics regularly to spot potential failures
  • Key ResultImprove incident response time by 20% for high-severity issues
  • TaskSimplify processes for faster issue resolution
  • TaskTrain staff on efficient incident response protocol
  • TaskImplement an alert system for high-severity issues
  • Key ResultImplement a new automation system reducing manual tasks by 25%
  • TaskTrain employees on new automation system usage
  • TaskSelect appropriate automation software or tool
  • TaskIdentify processes suitable for automation within the company

OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency

  • ObjectiveEnhance IT infrastructure and optimize helpdesk processes for improved efficiency
  • Key ResultIncrease customer satisfaction rating by 15% by implementing enhanced self-service options
  • TaskMonitor customer satisfaction rating to measure the impact of enhanced self-service options
  • TaskConduct customer research to gather feedback and identify desired self-service features
  • TaskImplement new self-service features based on customer feedback and identified areas of improvement
  • TaskEvaluate current self-service options and identify potential areas of improvement
  • Key ResultAchieve at least 90% compliance with IT security protocols through regular audits and training
  • TaskConduct quarterly audits to assess compliance with IT security protocols
  • TaskAddress any identified non-compliance issues promptly and provide appropriate corrective actions
  • TaskProvide continuous monitoring and feedback to ensure adherence to IT security protocols
  • TaskDevelop and implement regular training programs to educate employees on IT security protocols
  • Key ResultReduce average resolution time by 20% through streamlined helpdesk workflows
  • TaskAnalyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
  • TaskConduct regular training sessions for helpdesk staff to improve technical skills and efficiency
  • TaskImplement automated ticket routing system to assign tickets to appropriate support agents
  • TaskDevelop standardized troubleshooting guides and knowledge base articles for common issues
  • Key ResultImprove system availability by 10% through infrastructure upgrades and proactive maintenance
  • TaskDevelop and implement a proactive maintenance plan to prevent potential system failures
  • TaskImplement necessary infrastructure upgrades based on the assessment findings
  • TaskMonitor and analyze system performance regularly to identify any potential issues in advance
  • TaskConduct a thorough infrastructure assessment to identify potential areas for upgrade

OKRs to streamline data architecture to enhance overall efficiency and decision-making

  • ObjectiveStreamline data architecture to enhance overall efficiency and decision-making
  • Key ResultImprove data governance framework to ensure data quality and compliance
  • TaskIdentify and rectify gaps in the current data governance policies
  • TaskImplement regular compliance checks and audits for data management
  • TaskDevelop comprehensive data quality standards and measurement metrics
  • Key ResultEnhance data infrastructure scalability to support future growth and evolving needs
  • TaskImplement scalable data management solutions
  • TaskMonitor and adjust scalability strategies regularly
  • TaskEvaluate current data infrastructure strengths and limitations
  • Key ResultIncrease data integration automation to reduce manual efforts by 30%
  • TaskImplement automation software to streamline data integration
  • TaskMonitor and assess efficiency improvements post-implementation
  • TaskEvaluate existing data integration processes and identify manual efforts

OKRs to enhance the efficiency of internal team communication

  • ObjectiveEnhance the efficiency of internal team communication
  • Key ResultIncrease usage of team collaboration tools by 30%
  • TaskImplement training sessions highlighting tool benefits and functionalities
  • TaskLaunch a company-wide communication promoting tool usage
  • TaskOffer incentives for employees who regularly utilize the tools
  • Key ResultImplement weekly team catch-up meetings, achieving 90% attendance
  • TaskTrack attendance to maintain rate above 90%
  • TaskSchedule weekly meetings during common free time
  • TaskSend reminders about meetings two days prior
  • Key ResultReduce email response time by 50%
  • TaskSet dedicated times for checking and responding to emails
  • TaskPrioritize emails based on urgency and importance
  • TaskUse email templates for common responses

OKRs to efficiently migrate services and databases to Google Cloud

  • ObjectiveEfficiently migrate services and databases to Google Cloud
  • Key ResultAchieve minimal downtime during the migration process
  • TaskConduct regular communication regarding the migration process with all relevant stakeholders
  • TaskPerform a thorough assessment of the existing infrastructure and identify potential issues
  • TaskDevelop a detailed migration plan with clear timelines and allocated resources
  • TaskImplement redundancy measures and backup systems to minimize the impact of any disruptions
  • Key ResultOptimize costs by analyzing and implementing cost-effective solutions in Google Cloud
  • TaskIdentify and eliminate any unnecessary services or resources to reduce expenses
  • TaskRegularly monitor and review cost reports and adjust strategies accordingly
  • TaskResearch and implement more cost-effective alternatives or optimized configurations for existing services
  • TaskConduct a thorough analysis of current Google Cloud services and associated costs
  • Key ResultEnsure seamless data migration from existing databases to Google Cloud
  • TaskPerform necessary data cleansing and transformation to ensure compatibility with Google Cloud
  • TaskAssess current database structure and data volume for smooth migration planning
  • TaskCreate a detailed data migration strategy outlining steps, tools, and timelines
  • TaskExecute step-by-step migration process, verifying data integrity and minimizing downtime
  • Key ResultSuccessfully migrate all services from current platform to Google Cloud

More It And Infrastructure OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.