15 customisable OKR examples for Communications Manager
What are Communications Manager OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We have curated a selection of OKR examples specifically for Communications Manager to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Communications Manager OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Communications Manager OKRs examples
You will find in the next section many different Communications Manager Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance employee dedication via communication optimization
Enhance employee dedication via communication optimization
Reduce communication gap by achieving 85% timely response rate on internal chat platform
Implement automatic reminders for unanswered chats every two hours- Train employees on the importance of timely responses
- Monitor response rates weekly and address lapses
- Implement bi-weekly team meetings to increase interaction by 60%
- Track and measure meeting interaction increase
- Establish a bi-weekly team meeting schedule
- Prepare relevant discussion points to stimulate interaction
- Accomplish 90% positive feedback on anonymous communication satisfaction survey
2. OKRs to enhance efficiency and effectiveness of internal communications
- Enhance efficiency and effectiveness of internal communications
- Implement a collaborative tool to reduce email communication by 50%
- Identify suitable collaborative tools for team communication
- Monitor and measure reduction in email usage
- Train team on the usage of the selected tool
- Achieve a 25% increase in staff participation in internal communications feedback surveys
- Implement staff incentives for survey participation
- Regularly promote surveys through company-wide communications
- Develop engaging, concise surveys for easier completion
- Develop an internal communications strategy and get approval from all department heads
- Schedule meetings with department heads for feedback
- Revise and finalize strategy based on received approval
- Draft an initial internal communications strategy proposal
3. OKRs to devise the optimal work environment in the firm
- Devise the optimal work environment in the firm
- Implement staff-chosen workplace improvements in at least 3 areas
- Review and prioritize the improvement suggestions given
- Survey staff for improvement suggestions in different areas
- Carry out prioritized improvement plans
- Reduce office complaints by 50% as per HR records
- Implement regular team-building activities to improve rapport
- Initiate open forums for addressing grievances
- Enhance employee appraisal system transparency
- Increase employee satisfaction by 25% measured by internal surveys
- Enhance internal communication strategies
- Implement regular feedback and recognition programs
- Promote work-life balance initiatives
4. OKRs to foster a comprehensive feedback culture
- Foster a comprehensive feedback culture
- Decrease negative feedback issues by 30% through improvement interventions
- Develop and implement a comprehensive customer service training program
- Regularly analyze customer satisfaction surveys for improvement areas
- Revise and optimize internal processes associated with customer complaints
- Organize four constructive feedback workshops for all staff members
- Outline the key goals and topics for each feedback workshop
- Arrange for appropriate facilities and equipment to host workshops
- Send invites and workshop agenda to all staff members
- Implement confidential weekly team feedback surveys increasing participation by 60%
5. OKRs to boost internal outreach and enhance brand recognition
- Boost internal outreach and enhance brand recognition
- Achieve a 30% increase in employee engagement in company wide initiatives
- Create engaging, inclusive intra-office communication channels
- Implement regular employee feedback sessions on company initiatives
- Recognize and reward active employee participation in initiatives
- Gain 20% more followers on all company social media platforms
- Create engaging and shareable content consistently
- Foster collaboration with relevant influencers
- Implement targeted ad campaigns on each platform
- Execute 2 brand promotional activities leading to 40% increase in brand awareness
- Implement, measure, and adjust the promotional strategies
- Identify relevant platforms for brand promotion activities
- Plan and develop engaging promotional content
6. OKRs to foster a motivational and engaging work environment
- Foster a motivational and engaging work environment
- Enhance internal communication channels improving employee satisfaction ratings by 25%
- Conduct satisfaction surveys to identify improvement areas
- Create an internal communication platform for real-time updates
- Implement weekly team meetings to engage open communication
- Implement a recognition scheme, appreciating 100% exceptional employee contributions
- Communicate the scheme to all employees
- Develop a structure for the recognition scheme
- Draft criteria for identifying exceptional employee contributions
- Conduct bi-weekly innovative team-building activities to boost morale by 30%
7. OKRs to launch a successful employee advocacy program
- Launch a successful employee advocacy program
- Measure and demonstrate a 15% improvement in brand impact due to advocacy
- Implement customer advocacy strategies effectively
- Identify key metrics for evaluating brand impact
- Analyze and report increased brand impact
- Train 75% of employees on advocacy program within quarter
- Identify suitable advocacy program instructors
- Schedule advocacy training sessions for employees
- Monitor and document participation rates
- Increase internal program adoption by 25%
- Implement incentive schemes for program adoption
- Develop engaging internal communication about program benefits
- Provide comprehensive training for effective program usage
8. OKRs to to enhance and maximize business stakeholder engagement
- To enhance and maximize business stakeholder engagement
- Increase interaction rate on professional social networks by 30%
- Increase frequency of timely and relevant posts
- Initiate networking events and online discussions
- Develop and implement engaging content strategy regularly
- Secure 15% increase in returning clients through improved communication strategies
- Implement weekly newsletters highlighting service benefits and company updates
- Offer personalized follow-ups to assess client satisfaction post-service
- Launch engaging client loyalty program with exclusive benefits
- Arrange and execute two productive stakeholder meetings monthly
- Develop and distribute agenda prior to meetings
- Identify key stakeholders to include in monthly meetings
- Schedule two monthly meetings accommodating stakeholders' availability
9. OKRs to uphold exceptional quality in 95% of response communications
- Uphold exceptional quality in 95% of response communications
- Enhance feedback loops for continuous evaluation and absolute adherence to quality standards
- Conduct regular staff training on evaluation processes and quality standards
- Implement real-time feedback mechanisms for immediate corrective action
- Develop a robust system for tracking and reporting quality metrics
- Implement and maintain robust quality control checks to catch errors pre-deployment
- Conduct regular training on quality control procedures for the team
- Establish a system to regularly review and update quality control measures
- Develop a detailed checklist for pre-deployment quality control checks
- Train customer service team on quality guidelines to decrease non-compliant replies by 30%
- Develop a comprehensive training module on quality guidelines
- Schedule regular training sessions for the service team
- Implement a system to monitor and grade replies
10. OKRs to enhance benefits promotion for higher utilization rates
- Enhance benefits promotion for higher utilization rates
- Increase benefits awareness by 30% through targeted campaigns and communications
- Create easily understandable informational materials about benefits
- Implement direct communication to disseminate benefits information
- Develop targeted campaigns highlighting benefits
- Improve employee satisfaction with benefits by 20% based on feedback surveys
- Conduct anonymous survey for employees to express benefit concerns
- Implement improvements based on survey feedback
- Analyze survey responses to identify dissatisfaction areas
- Achieve 15% increase in benefits utilization among eligible employees
- Regularly communicate individual benefit utilization rates
- Implement a training program explaining different benefit options
- Increase awareness through frequent benefits-related reminders
11. OKRs to enhance overall employee engagement across the organization
- Enhance overall employee engagement across the organization
- Increase survey response rates for engagement measures by 30%
- Personalize survey invitation emails to increase interest
- Implement incentives to motivate more survey participation
- Simplify survey design for easier comprehension and completion
- Achieve 15% uplift in off-duty voluntary corporate initiatives participation
- Develop enticing incentives for participants in corporate initiatives
- Organize engaging and accessible initiatives suitable for all staff
- Promote off-duty voluntary initiatives through internal communication
- Drive up positive responses to employee satisfaction items by 20%
- Enhance communication channels for better transparency and understanding
- Implement regular recognition and reward programs for staff achievements
- Facilitate team building activities to improve team coherence
12. OKRs to craft an inspiring shared company mission, vision, and core values
- Craft an inspiring shared company mission, vision, and core values
- Successfully communicate new mission and values to 100% of the workforce
- Distribute written copies of the mission/values to all employees for reference
- Arrange an all-staff meeting to announce and explain the new vision
- Create a clear, engaging presentation outlining the mission and values
- Document and finalize mission, vision, and core values by week 8
- Draft mission, vision, and core values statements
- Revise and finalize documents by week 8
- Gather team feedback on drafts
- Conduct 10 brainstorming sessions with key stakeholders for idea generation
- Arrange suitable times for 10 brainstorming sessions
- Prepare materials needed for effective idea generation
- Identify and contact key stakeholders for brainstorming sessions
13. OKRs to boost employees' understanding of corporate culture and core values
- Boost employees' understanding of corporate culture and core values
- Conduct three engaging workshops on firm's culture and values
- Organize appropriate logistics and facilities for the workshops
- Develop comprehensive, engaging content for each workshop
- Choose relevant subjects pertaining to firm's culture and values
- Implement a quarterly recognition program based on core values engagement
- Develop criteria for recognising value engagement
- Create a reward distribution plan for recognised employees
- Identify and define company's core values clearly
- Measure a 15% increase in correct answers on our cultural awareness quiz
- Evaluate and compare new quiz results
- Implement cultural awareness training sessions
- Establish baseline data from current quiz results
14. OKRs to improve overall HR efficiency and employee satisfaction
- Improve overall HR efficiency and employee satisfaction
- Reduce time-to-hire by 20%
- Implement streamlined, efficient hiring processes
- Develop and provide virtual interview capabilities
- Utilize AI for initial candidate screening
- Increase employee engagement survey scores by 15%
- Enhance internal communication about company goals and progress
- Recognize and reward employee achievements regularly
- Implement a team-building program to strengthen employee relationships
- Implement at least two new employee well-being initiatives
- Develop and launch the chosen initiatives
- Research different types of employee well-being initiatives
- Select two initiatives that will best support our team
15. OKRs to improve responsiveness to residents' emails
- Improve responsiveness to residents' emails
- Create an organized system to track received and replied emails effectively
- Regularly update and maintain your email tracking system
- Implement a priority tagging system for urgent mails
- Setup categorization labels within your email client
- Decrease average email response time to under 24 hours for 90% of emails
- Schedule dedicated hours for responding to emails
- Set up notifications to alert on received emails
- Implement an email management system
- Receive positive feedback on communication from 80% of the residents
- Draft and distribute clear and concise communication to residents
- Provide response to feedback and adjust communication methods accordingly
- Regularly solicit feedback on communication methods
Communications Manager OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Communications Manager OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Communications Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to reduce overall shipping expenses
- OKRs to enhance customer service by reducing average response time
- OKRs to implement disaster recovery plan with RTO under one hour
- OKRs to secure the buy-in from the leadership of the 5 MAYD clusters on our strategy
- OKRs to optimize talent acquisition and management processes
- OKRs to enhance overall customer satisfaction
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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