12 customisable OKR examples for Digital Engagement
What are Digital Engagement OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
We've tailored a list of OKRs examples for Digital Engagement to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Digital Engagement OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Digital Engagement OKRs examples
You will find in the next section many different Digital Engagement Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance customer engagement and satisfaction in the existing client base
Enhance customer engagement and satisfaction in the existing client base
Reduce negative feedback responses by 15% through improved support services
Train support staff on communication and problem-solving techniques
Implement a responsive and user-friendly support system
Regularly monitor and analyze feedback for improvement areas
Increase client satisfaction rate by 20% on post-service survey results
Initiate immediate resolutions for client complaints
Implement regular client feedback surveys post-service
Enhance customer service training for all employees
Achieve a 25% increase in customer interaction on all digital platforms
Increase promotional activities to boost online visibility of brand
Deliver consistent, high-quality content tailored to customer interests
Implement compelling engagement strategies across all digital platforms
2. OKRs to develop 2025's innovative digital strategy and planning framework
Develop 2025's innovative digital strategy and planning framework
Develop a comprehensive digital strategy document incorporating above identified trends
Analyze current digital strategy and identify areas for improvement
Research latest digital trends relevant to the business sector
Compile the strategy incorporating identified trends and improvements
Identify and evaluate 10 contemporary and potential digital trends by end of quarter
Research and select 10 notable contemporary digital trends
Evaluate potential impact of chosen trends
Prepare a comprehensive report on findings
Get approval for the digital strategy plan from 90% of stakeholders
Prepare a comprehensive presentation of the digital strategy plan
Collect, document and quantify stakeholder approval
Schedule and conduct meetings with all stakeholders
3. OKRs to significantly boost the volume of lead generation
Significantly boost the volume of lead generation
Achieve a 25% increase in website traffic through targeted digital marketing
Implement targeted social media advertising campaigns
Create engaging content to stimulate user sharing
Develop a strategic SEO plan to boost organic website traffic
Implement 3 new lead generation strategies to create diverse channels
Identify potential new channels for effective lead generation
Begin implementing these strategies across the channels
Develop and finalize strategies for each chosen channel
Increase lead conversion rate by 15% through improved sales engagement
Enhance sales scripts to better target and engage leads
Implement a personalized follow-up system for potential leads
Provide continuous sales team training on customer engagement techniques
4. OKRs to amplify enterprise producer engagement
Amplify enterprise producer engagement
Achieve 20% growth in enterprise producer sign-ups by the end of the quarter
Create lucrative incentive programs to attract new enterprise producers
Implement an aggressive digital marketing campaign targeting potential enterprise producers
Optimize the sign-up process to improve user experience and conversion
Increase customer satisfaction by 10% as measured by enterprise producer survey results
Implement a feedback system for customer complaints
Train staff in enhanced customer service skills
Launch a customer loyalty reward program
Boost producer product usage with a 15% increase in usage metrics
Improve product advertising and demonstration resources
Implement targeted training sessions on product features
Develop incentive programs for frequent usage
5. OKRs to create an influential digital platform for societal issues
Create an influential digital platform for societal issues
Increase registered users by 30% with diverse demographics
Offer special promotions for new user registrations
Develop partnerships with diverse communities and influencers
Implement a targeted multichannel marketing campaign
Produce and publish 50 unique high-quality content pieces on societal issues
Research, write, and edit each piece
Publish content through various channels
Identify 50 societal issues for content topics
Achieve 20% user engagement via active discussions and comments on posts
Develop a user reward/incentive system for active participation
Create engaging content encouraging active discussions
Moderately promote active conversation and user interaction
6. OKRs to enhance product discovery for improved client engagement
Enhance product discovery for improved client engagement
Amplify conversion rate from product discovery by 15%
Improve website navigation for better product discovery
Enhance product descriptions for clarity and attractiveness
Implement targeted ad campaigns to reach potential customers
Boost discovery page views by 30%
Implement SEO strategies to improve discovery page rankings
Promote discovery page on social media platforms
Update site with engaging and relevant content
Increase product demo sign-ups by 20%
Offer incentives for demo sign-ups
Enhance visibility of demo sign-up option on product website
Implement targeted advertising for product demos
7. OKRs to increase social media engagement by 30%
Boost social media engagement
Elevate average share per post by 30%
Expand the reach of each post by 20%
Raise average likes per post by 25%
Increase average comments per post by 35%
8. OKRs to successfully launch and operationalize MVP 1.0
Successfully launch and operationalize MVP 1.0
Achieve at least 20 completed transactions on the platform
Enhance user experience for easier transaction completion
Implement effective marketing strategies to attract new customers
Host promotional events to drive user engagement
Ensure that the average order value reaches or surpasses $350 per transaction
Increase prices or bundle products to boost order value
Promote bulk purchase discounts or loyalty rewards
Implement upselling strategies during checkout process
Gain a minimum of 200 registered users with our platform
Implement a user referral program with benefits
Develop engaging social media advertising campaigns
Collaborate with influencers for promotional activities
9. OKRs to establish leadership in impactful digital product delivery
Establish leadership in impactful digital product delivery
Increase user engagement metrics by 20% across all digital products
Develop and implement compelling content to attract users
Launch promotional campaigns to drive user engagement
Enhance interactivity features and UX across platforms
Ensure customer satisfaction rate surpasses 80% via enhanced digital experiences
Provide quick and effective online customer service
Implement user-friendly interfaces in digital platforms
Offer personalized digital experiences based on customer preferences
Launch 3 new innovative features improving product performance by 15%
Identify areas in current product requiring performance enhancements
Develop three innovative features targeting identified areas
Test and integrate these features into the existing product
10. OKRs to enhance outreach with effective marketing strategies and brand visibility
Enhance outreach with effective marketing strategies and brand visibility
Increase social media organic engagement by 30%
Encourage audience interaction through quizzes and contests
Develop and share high-quality, relevant content regularly
Boost posts visibility using suitable hashtags and keywords
Secure 5 new partnerships with relevant businesses for brand cross-promotion
Implement marketing campaign that results in 20% increase in website traffic
Develop engaging content and visuals for digital marketing materials
Implement SEO strategy for improved online visibility
Conduct targeted social media advertising campaigns
11. OKRs to produce an engaging digital strategic operations context (SOC)
Produce an engaging digital strategic operations context (SOC)
Achieve a 25% increase in user engagement with the deployed digital SOC
Enhance user experience with interactive and user-friendly interface
Implement personalized notifications of SOC's features and updates
Initiate regular webinars or workshops regarding SOC usage
Design and develop digital SOC that reflects updated business strategies within 4 weeks
Design the digital SOC layout based on updated strategies
Develop and test the new digital SOC within the timeframe
Review and update business strategies for SOC integration
Obtain feedback from 70% of the staff for making further improvements to the SOC
Distribute the survey to all staff members
Follow up to ensure at least 70% completion
Create an anonymous online survey for SOC improvement ideas
12. OKRs to successfully launch the new brand creative
Successfully launch the new brand creative
Increase social media engagements on brand posts by 20% after the launch
Develop engaging content, incorporating interactive elements like polls or quizzes
Define hashtags for better post visibility and audience interaction
Run user-generated content campaigns to drive engagement
Finalize creative designs for potential brand logo by consulting 3 professional designers
Approve final logo design for the brand
Collaborate with three professional designers for logo ideas
Review and evaluate proposed logo designs
Optimize our website for the new brand creative, achieving a decrease in bounce rate by 10%
Improve site speed and overall user experience
Incorporate new brand creative aesthetics onto the website
Implement effective SEO strategies on the site
Digital Engagement OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Digital Engagement OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Digital Engagement OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to implement a federated quality model successfully
OKRs to boost chargeback losses recovery through revitalized process
OKRs to increase account expansion by securing contract renewals for 90% of existing clients
OKRs to ensure effective management of EUC assets
OKRs to expand legal and regulatory resources network
OKRs to produce an engaging digital strategic operations context (SOC)
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
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