10 customisable OKR examples for Sales Engagement
What are Sales Engagement OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
That's why we have created a list of OKRs examples for Sales Engagement to help. You can use any of the templates below as a starting point to write your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Sales Engagement OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Sales Engagement OKRs examples
You'll find below a list of Objectives and Key Results templates for Sales Engagement. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to boost sales performance across the company
Boost sales performance across the company
Develop and launch 3 new customer incentive programs
Identify customer needs and potential incentives- Develop 3 unique customer incentive programs
- Launch incentive programs and monitor performance
- Increase the conversion rate from leads to sales by 15%
- Enhance customer follow-up process through personalized communication
- Improve sales team training with focus on lead conversion techniques
- Implement new strategies in the sales funnel to encourage purchases
- Achieve a 20% increase in repeat customer purchases
- Develop a loyalty program with incentives for frequent purchases
- Implement strategies for personalized customer engagement and retention
- Conduct customer satisfaction surveys to identify areas of improvement
2. OKRs to boost sales performance of KSB pumps and spares
- Boost sales performance of KSB pumps and spares
- Secure 15 new contracts for KSB pumps and spares sales
- Follow up and negotiate contract details to finalize sales
- Identify and contact potential customers for KSB pumps and spares
- Arrange and conduct product demonstrations for potential clients
- Achieve a 20% quarterly growth in overall KSB pumps and spares sales
- Develop a strategic marketing plan targeting potential clients
- Implement cross-selling and upselling techniques
- Enhance customer service and after-sales support
- Increase customer engagements by 30% to improve product visibility
- Enhance social media presence and content strategy
- Launch targeted email marketing campaigns
- Implement a customer referral and reward program
3. OKRs to enhance compliance and engagement through sales audit
- Enhance compliance and engagement through sales audit
- Identify and rectify at least 75% of recorded non-compliance issues by week 12
- Devise an effective strategy to rectify issues
- Implement the strategy before week 12
- Review all recorded non-compliance issues
- Conduct and complete 100% sales audit for all departments by week 8
- Evaluate, compile and submit audit findings by week 8
- Determine essential data points required for sales audit by week 2
- Implement a systematic sales audit process starting week 3
- Increase staff engagement in compliance initiatives by 30% through training and communication
- Implement regular communication channels to discuss compliance matters
- Develop a comprehensive compliance training program for all staff members
- Utilize incentives to motivate staff participation in compliance initiatives
4. OKRs to significantly boost the volume of lead generation
- Significantly boost the volume of lead generation
- Achieve a 25% increase in website traffic through targeted digital marketing
- Implement targeted social media advertising campaigns
- Create engaging content to stimulate user sharing
- Develop a strategic SEO plan to boost organic website traffic
- Implement 3 new lead generation strategies to create diverse channels
- Identify potential new channels for effective lead generation
- Begin implementing these strategies across the channels
- Develop and finalize strategies for each chosen channel
- Increase lead conversion rate by 15% through improved sales engagement
- Enhance sales scripts to better target and engage leads
- Implement a personalized follow-up system for potential leads
- Provide continuous sales team training on customer engagement techniques
5. OKRs to improve Braze comprehension to boost confidence when presenting to potential clients
- Improve Braze comprehension to boost confidence when presenting to potential clients
- Complete all Braze training modules and quizzes
- Identify all required Braze training modules and quizzes
- Dedicate specific time daily to study and complete modules
- Complete and pass all associated quizzes
- Successfully pitch Braze to at least 5 test prospects
- Conduct the Braze product pitch to each prospect
- Analyze Braze features and benefits for effective pitching
- Identify and contact 5 potential test prospects
- Receive positive feedback from internal team on Braze knowledge improvement
- Request regular feedback on Braze usage from the team
- Apply learned Braze functionalities in daily tasks
- Attend regular training sessions on Braze software
6. OKRs to strengthen revenue streams for Flying Training Academy
- Strengthen revenue streams for Flying Training Academy
- Generate 20% more upsell and cross-sell revenue via targeted sales strategies
- Increase enrollment rates by 25%
- Strengthen outreach programs through open-house events or webinars
- Implement a compelling marketing strategy targeting potential enrollees
- Offer exclusive discounts or scholarships to new enrollees
- Boost course completion rate by 15% through improved student engagement
- Implement interactive activities within the coursework layout
- Conduct personalized follow-ups on student progress
- Regularly gather and apply student feedback on course structure
7. OKRs to boost invoice value for slurry pumps and spares to $800,000
- Boost invoice value for slurry pumps and spares to $800,000
- Improve sales closure rate by 20% through targeted sales initiatives
- Develop specific proposals tailored for each potential customer's needs
- Utilize data analytics to identify and target high conversion rate customers
- Implement a continuous training program to sharpen sales team's closing skills
- Increase average order value to $4,000 by upselling related products
- Train sales team on effective upselling techniques
- Develop recommendations for related, higher-priced products
- Implement upselling strategies during post-sale follow-up
- Achieve 200 customer orders for slurry pumps and spare parts
- Develop a detailed marketing plan targeting potential customers
- Boost online presence via SEO and social media advertising
- Initiate contact with relevant industry influencers for partnerships
8. OKRs to successfully execute a dynamic and effective promotional campaign
- Successfully execute a dynamic and effective promotional campaign
- Increase social media engagement by 30% through promotional content
- Run social media competitions that encourage consumer interaction
- Utilize targeted ads to increase visibility towards core customers
- Create valuable, engaging content tailored to the audience's interests
- Boost product sales by a minimum of 15% due to the promotional campaign
- Track, analyze, and adjust strategy based on sales metrics
- Launch a robust online and offline promotional campaign
- Develop incentives like discounts to attract customers
- Gain 20% more leads from promotional campaign outreach efforts
- Identify and engage with prospective influencers
- Increase frequency of email marketing campaigns
- Enhance digital strategy with targeted SEO and PPC campaigns
9. OKRs to drive revenue growth through personalisation
- Drive revenue growth through personalisation
- Improve customer retention rate by 15% through tailored email marketing campaigns
- Analyze campaign performance and make iterative improvements based on customer feedback and data
- Implement automated email workflows to consistently engage customers at different stages of their journey
- Segment customer database based on demographics, behavior, and purchasing patterns
- Develop personalized email content that addresses individual customer needs and preferences
- Increase conversion rate by 10% through personalised recommendations on the website
- Optimize website's user interface to prominently display personalized recommendations throughout the user journey
- Analyze customer data to understand preferences and create tailored recommendation lists
- Continuously monitor and test recommendation algorithms to improve accuracy and relevance
- Implement an AI-driven recommendation engine to offer personalized product suggestions
- Generate 30% more revenue from existing customers by delivering highly targeted promotions
- Implement a customer loyalty program to reward and incentivize existing customers for their continued business
- Monitor and track promotion effectiveness, making adjustments based on real-time customer feedback
- Develop a strategic plan to increase customer engagement and encourage repeat purchases
- Analyze customer data to identify interests and preferences for personalized promotions
- Achieve a 20% increase in average order value by leveraging personalised upselling techniques
- Analyze customer shopping patterns to identify potential upselling opportunities
- Implement dynamic pricing strategies to showcase higher-value options and incentives for upselling
- Train sales team on effective upselling techniques and how to personalize offers
- Develop tailored product recommendations based on customer preferences and purchase history
10. OKRs to enhance customer engagement via CRM and onsite experience
- Enhance customer engagement via CRM and onsite experience
- Improve onsite user experience leading to a 15% rise in order frequency
- Implement personalized recommendations for returning users
- Enhance website navigation for seamless user browsing
- Optimize checkout process to increase conversion rates
- Reduce customer churn by 10% by improving post-purchase follow-ups and interactions
- Implement personalized post-purchase follow-up emails
- Evaluate and refine after-sales service procedures
- Train staff on effective, empathetic customer interaction
- Achieve 20% increase in repeat orders through CRM engagement campaigns strategy
- Develop a loyalty rewards program to incentivize repeat orders
- Implement personalized email campaigns targeting previous customers
- Analyze purchase history to offer tailored product recommendations
Sales Engagement OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Sales Engagement OKRs in a strategy map
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Sales Engagement OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance the effectiveness of search functionality through optimal weighting
- OKRs to use Event Marketing to drive outbound leads
- OKRs to maintain up-to-date security patches on our infrastructure
- OKRs to streamline incident response process to reduce time by 15%
- OKRs to streamline DevOps processes for optimized efficiency and reliability
- OKRs to enhance research and response strategies for agency requests
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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