15 customisable OKR examples for Staff

What are Staff OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Crafting effective OKRs can be challenging, particularly for beginners. Emphasizing outcomes rather than projects should be the core of your planning.

We have a collection of OKRs examples for Staff to give you some inspiration. You can use any of the templates below as a starting point for your OKRs.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Staff OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Staff OKRs examples

We've added many examples of Staff Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1. OKR to enhance talent retention strategies

  • ObjectiveEnhance talent retention strategies
  • Key ResultImplement training programs to improve skills of at least 75% of the employees
  • TaskImplement and monitor said training programs
  • TaskDevelop appropriate training programs in those areas
  • TaskIdentify areas of skill deficiency among employees
  • Key ResultIncrease employee engagement scores by 15% through enhanced communication strategies
  • TaskIntroduce an open-door policy for improved cross-level communication
  • TaskConduct regular, structured feedback sessions to address employee concerns
  • TaskImplement weekly team meetings to discuss objectives and progress
  • Key ResultReduce staff turnover by 10% by implementing a comprehensive employee satisfaction program
  • TaskImplement feedback from satisfaction surveys
  • TaskDevelop an employee satisfaction program
  • TaskConduct regular employee satisfaction surveys

2. OKR to streamline staff operations with requisite tools and support

  • ObjectiveStreamline staff operations with requisite tools and support
  • Key ResultReduce process-related queries by 40% through enhanced support mechanisms
  • TaskTrain support staff to answer potential process-related queries
  • TaskDevelop comprehensive user manuals for all recurring processes
  • TaskImplement intuitive software to simplify operational procedures
  • Key ResultShorten average process completion time by 30% via improved workflows
  • TaskAnalyze current workflows to identify inefficiencies
  • TaskTrain staff on new, more efficient workflows
  • TaskImplement changes to streamline and optimize processes
  • Key ResultIncrease team productivity by 25% by implementing appropriate tech tools
  • TaskRegularly assess and improve tech-tool effectiveness
  • TaskProvide tech tool training for employees
  • TaskResearch and invest in productivity-enhancing software

3. OKR to streamline the process of lab coat requests

  • ObjectiveStreamline the process of lab coat requests
  • Key ResultReduce time to fulfill requests from 1 week to 3 days
  • TaskStreamline the request processing system for efficiency
  • TaskTrain staff in swift order fulfillment procedures
  • TaskImplement automated fulfillment systems where possible
  • Key ResultImplement digital request platform improving efficiency by 30%
  • TaskResearch leading digital request platforms in the current market
  • TaskMonitor and adjust platform usage to ensure efficiency gains
  • TaskTrain staff on utilizing this new platform effectively
  • Key ResultAchieve a 90% satisfaction rate on the lab coats requests process survey
  • TaskRequest regular feedback to improve services
  • TaskImplement a streamlined process for lab coat requests
  • TaskConduct regular training for staff handling requests

4. OKR to enhance system stability to improve overall mobility

  • ObjectiveEnhance system stability to improve overall mobility
  • Key ResultReduce the number of outage incidents by half to minimize mobility interruptions
  • TaskImplement predictive maintenance for all transportation vehicles
  • TaskTrain staff on rapid problem identification and resolution
  • TaskConduct regular software and hardware performance checks
  • Key ResultImprove system uptime by 25% to ensure continuous and smooth mobility operations
  • TaskRegularly inspect and maintain all system hardware
  • TaskContinuously monitor system performance and fix glitches
  • TaskImplement redundant backup solutions, preventing downtime
  • Key ResultImplementan automated alert system for 100% identification of potential stability threats
  • TaskTrain staff on system operation and threat response
  • TaskIdentify suitable automated alert system software
  • TaskInstall and test the automated system

5. OKR to elevate the quality of customer service

  • ObjectiveElevate the quality of customer service
  • Key ResultImplement new staff training to increase the customer service skills score by 25%
  • TaskDevelop a comprehensive customer service training program
  • TaskAllocate staff members to participate in the training
  • TaskEvaluate and monitor improvements in customer service scores
  • Key ResultReduce service complaints by 30% through improved response times
  • TaskRegularly review and update response time goals
  • TaskIntroduce better systems for ticket prioritizing functionality
  • TaskImplement customer service training to enhance response efficiency
  • Key ResultImprove customer satisfaction scores by 20% in the customer feedback survey
  • TaskImplement regular staff training on superior customer service
  • TaskDevelop a loyalty program appealing to existing customers
  • TaskInitiate a quick response system for customer inquiries

6. OKR to enhance communication tools for internal project members

  • ObjectiveEnhance communication tools for internal project members
  • Key ResultAchieve 15% increase in project collaboration as measured by communication platform analytics
  • TaskPromote and facilitate open project discussions
  • TaskImplement regular team meetings to review project progress
  • TaskIntroduce new communication platform with analytics
  • Key ResultProvide efficient communication suite to 100% of team members
  • TaskEvaluate existing communication tools for suitability and efficiency
  • TaskSelect and purchase optimal communication suite for team
  • TaskTrain all team members on using the new communication suite
  • Key ResultConduct training sessions to improve mastery of communication tools for 90% of staff
  • TaskIdentify necessary communication tools for staff training
  • TaskImplement training sessions for all staff members
  • TaskDevelop comprehensive training course on these tools

7. OKR to enhance finance department's risk management initiatives

  • ObjectiveEnhance finance department's risk management initiatives
  • Key ResultImplement a comprehensive risk monitoring system by end of quarter
  • TaskSelect appropriate risk monitoring software
  • TaskTrain staff on system usage and reporting
  • TaskIdentify key risk factors for ongoing review
  • Key ResultAchieve a 20% increase in risk management staff competency through targeted training programs
  • TaskDevelop targeted training programs addressing identified skill gaps
  • TaskImplement training programs and assess staff competency improvements
  • TaskIdentify specific areas requiring competency improvement in risk management staff
  • Key ResultReduce operational errors by 25% through improved controls and processes
  • TaskEvaluate and upgrade existing tools and systems
  • TaskImplement stricter quality control measures
  • TaskConduct regular staff training on operational procedures

8. OKR to enhance the efficiency and effectiveness of billing and collection process

  • ObjectiveEnhance the efficiency and effectiveness of billing and collection process
  • Key ResultIncrease billing accuracy to 98% by reducing system or process errors
  • TaskConduct regular accuracy audits for all transactions
  • TaskProvide ongoing training for billing staff
  • TaskImplement a digital invoice verification system
  • Key ResultAchieve 10% reduction in overdue receivables through consistent follow-ups
  • TaskImplement a structured follow-up policy for all outstanding invoices
  • TaskAutomate reminders for overdue receivables
  • TaskTrain staff in effective collection communication strategies
  • Key ResultImplement an automated reminder system to increase on-time payments by 15%
  • TaskResearch popular automated reminder systems on market
  • TaskTrain staff on how to use this system
  • TaskSelect and purchase appropriate reminder system software

9. OKR to improve incident management priority classification

  • ObjectiveImprove incident management priority classification
  • Key ResultDecrease misclassification incidents by 20% through revised protocols
  • TaskImplement staff training on new protocols
  • TaskReview current data sorting protocols for inaccuracies
  • TaskDevelop tighter, more precise classification rules
  • Key ResultImplement training for all staff to improve classification by 30%
  • TaskMeasure improvement in classification post-training
  • TaskOrganize tailored training sessions for all staff members
  • TaskIdentify training needs related to classification skills
  • Key ResultAchieve 90% accuracy in incident priority classification by end of the period
  • TaskMonitor and adjust classification practices monthly
  • TaskTrain staff on incident priority classification rules
  • TaskDevelop a comprehensive incident priority classification guide

10. OKR to streamline the accounting close process

  • ObjectiveStreamline the accounting close process
  • Key ResultImplement automated accounting software with 100% staff adoption
  • TaskMonitor staff adoption, offer ongoing support
  • TaskSelect user-friendly, comprehensive accounting software
  • TaskTrain staff thoroughly on software usage
  • Key ResultDecrease the monthly closing cycle time by 30%
  • TaskStreamline data collection and management processes
  • TaskImplement automated financial systems for swift transaction processing
  • TaskRegularly review and improve workflow efficiency
  • Key ResultEliminate 50% of identified bottlenecks in the closing process
  • TaskImplement solutions to remove identified bottlenecks
  • TaskIdentify excessive processes contributing to bottlenecks
  • TaskReview and analyze current closing process parameters

11. OKR to process and complete all outstanding tax returns

  • ObjectiveProcess and complete all outstanding tax returns
  • Key ResultFinish 25% of the total tax returns each week consistently
  • TaskDivide total by four to calculate weekly task
  • TaskConsistently complete calculated weekly task
  • TaskDetermine total number of tax returns needing completion
  • Key ResultDecrease errors in tax returns by implementing a review system
  • TaskMonitor system for effectiveness and make improvements
  • TaskTrain staff on utilizing the review system
  • TaskDevelop a comprehensive tax return review system
  • Key ResultTrain two team members to support in tax return completion
  • TaskSchedule and conduct tax return training sessions
  • TaskDevelop a comprehensive training curriculum on tax returns
  • TaskIdentify which team members to receive tax return training

12. OKR to establish process improvement to reduce audit adjustments entries

  • ObjectiveEstablish process improvement to reduce audit adjustments entries
  • Key ResultImprove the accuracy of initial entries by 35% through thorough staff training
  • TaskDevelop comprehensive training material on data entry accuracy
  • TaskImplement ongoing staff data entry workshops
  • TaskMonitor progress and provide continual feedback
  • Key ResultImplement new software to automate 60% of audit entry processes
  • TaskImplement and monitor software regularly for efficiency
  • TaskTrain employees on updated automation software
  • TaskSelect suitable software to automate audit entry processes
  • Key ResultDecrease the quantity of audit adjustment entries by 40%
  • TaskProvide comprehensive training on accurate data entry
  • TaskUse auditing software to identify errors
  • TaskImplement strict review process before entering data

13. OKR to enhance customer satisfaction in local car rental service

  • ObjectiveEnhance customer satisfaction in local car rental service
  • Key ResultReduce customer complaint cases by 20% through improving service quality
  • TaskImplement comprehensive customer service training for all staff
  • TaskOffer customer feedback options to identify problem areas
  • TaskDevelop and implement solutions to address common complaints
  • Key ResultIncrease customer satisfaction rates to 85% as measured by post-rental surveys
  • TaskInitroduce post-rental follow-ups to address issues
  • TaskRevamp the complaint resolution process
  • TaskImplement customer service training for all rental service representatives
  • Key ResultAchieve 15% repeat customers via the implementation of a loyalty program
  • TaskMonitor and regularly adjust the program based on customer feedback
  • TaskDesign an attractive, accessible, and beneficial loyalty program
  • TaskTrain staff to promote and explain the loyalty program

14. OKR to establish robust strategies to prevent newsroom sellouts

  • ObjectiveEstablish robust strategies to prevent newsroom sellouts
  • Key ResultInstigate strict vendor vetting procedures that reduce sellout risk by 30%
  • TaskIntroduce mandatory background checks for all potential vendors
  • TaskDevelop strict criteria for vendor performance evaluation
  • TaskImplement mandatory sellout risk training for procurement team
  • Key ResultImplement newsroom integrity training for 80% of journalistic staff
  • TaskSchedule training sessions for journalism staff
  • TaskMonitor and track staff participation rates
  • TaskDevelop a comprehensive newsroom integrity training curriculum
  • Key ResultDevelop a comprehensive risk assessment protocol for potential sellouts by 25%
  • TaskIdentify potential sellout products and their current market demand
  • TaskCreate mitigation strategies for potential risks
  • TaskEvaluate potential financial impact of a 25% sellout

15. OKR to enhance customer-centric approach in service delivery

  • ObjectiveEnhance customer-centric approach in service delivery
  • Key ResultImplement at least 3 customer feedback suggestions into operations
  • TaskImplement changes into daily operations
  • TaskIdentify useful suggestions from customer feedback
  • TaskDevelop a plan to incorporate these suggestions
  • Key ResultDecrease service complaint cases by 15%
  • TaskImplement intensive training on customer handling for service staff
  • TaskMonitor and evaluate all service processes regularly
  • TaskIntroduce comprehensive quality control measures
  • Key ResultIncrease customer satisfaction scores by 20%
  • TaskProvide thorough product training for customer support team
  • TaskEstablish a more efficient issue resolution process
  • TaskImplement regular customer feedback surveys

Best practices for managing your Staff OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Staff OKRs

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Staff OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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