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7 OKR examples for Community Management Team

What are Community Management Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Community Management Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Community Management Team OKRs with AI

How to create great OKRs for any scenario in seconds

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

  • 1. Go to Tability's plan editor
  • 2. Click on the "Generate goals using AI" button
  • 3. Use natural language to describe your goals

Tability will then use your prompt to generate a fully editable OKR template.

How to improve existing OKRs with AI feedback

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

  • 1. Go to Tability's plan editor
  • 2. Add your existing OKRs (you can import them from a spreadsheet)
  • 3. Click on "Generate analysis"

AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Using the free OKR generator to get a quick template

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Our Community Management Team OKRs examples

You will find in the next section many different Community Management Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to enhance engagement within the gaming community

  • ObjectiveEnhance engagement within the gaming community
  • KRIncrease response rate on community queries/comments by 30%
  • TaskImplement quick reply systems to answer queries promptly
  • TaskOffer incentives for frequent and timely interactions
  • TaskTrain staff in effective communication and problem-solving
  • KRIncrease monthly active usage rates by 20%
  • TaskImplement a reward system for frequent usage
  • TaskDevelop engaging weekly content to consistently attract user interaction
  • TaskImprove app functionality and user experience
  • KRDevelop and launch 2 new features to boost user interaction
  • TaskWork on developing two new engagement-boosting features
  • TaskIdentify areas in the app where user interaction could be enhanced
  • TaskPlan and execute a feature release campaign
Tability

2OKRs to cultivate a resilient, long-lasting community culture

  • ObjectiveCultivate a resilient, long-lasting community culture
  • KRAchieve 90% positive feedback on the community culture from member surveys
  • TaskRespond to feedback constructively and promptly
  • TaskEstablish initiatives to promote positive community culture
  • TaskImplement regular surveys to gather member feedback
  • KRIncrease community engagement through events and workshops by 40%
  • TaskPlan and organize monthly community events and workshops
  • TaskCollaborate with local businesses for sponsorship
  • TaskPromote events through social media and flyers
  • KRImplement 2 community bonding initiatives successfully with higher than 80% participation
  • TaskIdentify two initiatives that would be popular in the community
  • TaskFacilitate and monitor the initiatives’ successful implementation
  • TaskDesign and execute a powerful promotional campaign

3OKRs to establish a thriving Community of Practice to enhance collaborative learning

  • ObjectiveEstablish a thriving Community of Practice to enhance collaborative learning
  • KRImplement an online platform for 100% of community members to share knowledge
  • TaskIdentify suitable online community platform to adopt
  • TaskTrain community members on platform usage
  • TaskPromote active knowledge sharing within the platform
  • KRMeasure and increase member engagement by 30% using a proven retention strategy
  • TaskEvaluate improvements regularly, aiming for a 30% increase
  • TaskIdentify key metrics for measuring current member engagement levels
  • TaskImplement a proven retention strategy to boost engagement
  • KRFacilitate at least 10 interactive sessions that promote collaborative learning
  • TaskIdentify suitable topics for interactive, collaborative sessions
  • TaskPrepare engaging, collaborative activities for each session
  • TaskSchedule and announce the 10 interactive sessions

4OKRs to improve responsiveness to residents' emails

  • ObjectiveImprove responsiveness to residents' emails
  • KRCreate an organized system to track received and replied emails effectively
  • TaskRegularly update and maintain your email tracking system
  • TaskImplement a priority tagging system for urgent mails
  • TaskSetup categorization labels within your email client
  • KRDecrease average email response time to under 24 hours for 90% of emails
  • TaskSchedule dedicated hours for responding to emails
  • TaskSet up notifications to alert on received emails
  • TaskImplement an email management system
  • KRReceive positive feedback on communication from 80% of the residents
  • TaskDraft and distribute clear and concise communication to residents
  • TaskProvide response to feedback and adjust communication methods accordingly
  • TaskRegularly solicit feedback on communication methods

5OKRs to boost average adherence and attendance to 98%

  • ObjectiveBoost average adherence and attendance to 98%
  • KRInstigate no less than 2 motivational interventions to maintain 98% rates
  • TaskMonitor and adjust tactics to maintain 98% rates
  • TaskIdentify two potential motivational interventions to implement
  • TaskExecute the identified motivational interventions promptly
  • KRAchieve a 98% attendance rate by improving online forum engagement
  • TaskOffer incentives for consistent forum activity
  • TaskCreate weekly engaging forum discussions
  • TaskImplement a leaderboard to encourage active forum participation
  • KRIncrease weekly adherence percentage to 98% within first month
  • TaskImplement incentives for high compliance
  • TaskConduct weekly checks to monitor adherence
  • TaskDevelop a clear, easy-to-follow protocol

6OKRs to boost employee advocacy members' posts frequency

  • ObjectiveBoost employee advocacy members' posts frequency
  • KRAchieve 20% increase in total posts from employee advocacy members
  • TaskOrganize weekly brainstorming sessions for content ideas
  • TaskImplement a reward system for frequent employee contributors
  • TaskProvide training on creating engaging posts
  • KRIncrease average post count per member from 2 to 5 by end of quarter
  • TaskImplement a bi-weekly challenge encouraging users to post more
  • TaskOffer incentives for frequent posting
  • TaskAdvertise popular discussion topics to engage members
  • KROrganize 3 virtual trainings on effective advocacy posting for members
  • TaskSchedule and communicate session details to members
  • TaskIdentify topics for each virtual training sessions
  • TaskSelect and book appropriate expert trainers

7OKRs to enhance Agile practices within the organization's community

  • ObjectiveEnhance Agile practices within the organization's community
  • KRMentor at least 10 team members for efficient Agile implementation
  • TaskArrange individual meetings to understand each team member's Agile knowledge
  • TaskMonitor progress and provide constructive feedback regularly
  • TaskDevelop personalized Agile training programs for each team member
  • KRImprove Agile Project Success Rate by at least 20%
  • TaskEstablish clearer communication channels for instant feedback
  • TaskUse analytics to consistently monitor and reassess project progress
  • TaskImplement regular, comprehensive agile training for all team members
  • KRConduct 3 training workshops on advanced Agile methodologies by end of quarter
  • TaskIdentify relevant topics for advanced Agile methodology workshops
  • TaskSecure qualified speakers or trainers for each event
  • TaskSchedule and promote the three workshops

Community Management Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Community Management Team OKRs

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Community Management Team OKR templates

We have more templates to help you draft your team goals and OKRs.