12 customisable OKR examples for User Retention
What are User Retention OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We have curated a selection of OKR examples specifically for User Retention to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own User Retention OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable User Retention OKRs examples
We've added many examples of User Retention Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
1. OKRs to improve user retention rate and reduce churn
Increase user loyalty and reduce attrition
Increase overall retention rate by X%- Increase average session duration by X%
- Decrease new user churn rate by X%
- Increase repeat purchase rate by X%
2. OKRs to boost app user engagement and increase application downloads
- Boost app user engagement and increase application downloads
- Improve user retention rate by 15% through the enhancement of user experience
Solicit user feedback to identify improvement areas- Implement personalized features to enhance user engagement
- Enhance user interface for better navigation
- Drive a 25% increase in total app downloads across all platforms
- Develop referral programs to encourage current users to invite others
- Implement SEO strategies to improve app visibility in search results
- Create engaging content to promote the app on social media platforms
- Achieve 20% growth in active monthly users interacting with app content
- Implement aggressive social media marketing for app promotion
- Enhance user interface for improved app experience
- Introduce exclusive features or benefits for app users
3. OKRs to improve the game's community size and interaction levels
- Improve the game's community size and interaction levels
- Increase the retention rate of users over a three-month period by 30%
- Introduce loyalty programs and rewards system
- Implement personalized email marketing strategies
- Improve user interface for enhanced usability and engagement
- Increase the weekly interaction per user by 15%
- Create engaging content that encourages user comments, likes, shares
- Offer weekly challenges or rewards for user participation
- Implement a weekly email newsletter highlighting site updates and features
- Increase the number of active users by 25%
- Initiate referral programs for existing users
- Improve user experience on the platform
- Implement targeted advertising to reach potential users
4. OKRs to get better user retention
- Increase customer retention
- Increase customer satisfaction score by 20%
- Develop a customer satisfaction survey
- Implement customer service training for employees
- Analyze customer feedback to identify areas of improvement
- Increase customer retention rate by 30%
- Implement a loyalty program
- Track customer feedback and identify areas for improvement
- Offer discounts and incentives to retain customers
- Monitor customer churn rate and take corrective action
- Increase weekly active users from 100 to 150/week
- Implement changes to increase user retention.
- Develop strategies to encourage more user engagement.
- Analyze user behavior to identify areas of improvement.
- Monitor user activity and adjust strategies accordingly.
5. OKRs to enhance customer engagement via CRM and onsite experience
- Enhance customer engagement via CRM and onsite experience
- Improve onsite user experience leading to a 15% rise in order frequency
- Implement personalized recommendations for returning users
- Enhance website navigation for seamless user browsing
- Optimize checkout process to increase conversion rates
- Reduce customer churn by 10% by improving post-purchase follow-ups and interactions
- Implement personalized post-purchase follow-up emails
- Evaluate and refine after-sales service procedures
- Train staff on effective, empathetic customer interaction
- Achieve 20% increase in repeat orders through CRM engagement campaigns strategy
- Develop a loyalty rewards program to incentivize repeat orders
- Implement personalized email campaigns targeting previous customers
- Analyze purchase history to offer tailored product recommendations
6. OKRs to increase user revenue and reduce churn rate
- Increase user revenue and reduce churn rate
- Reduce user churn rate by 10%
- Implement personalized engagement strategies to retain users
- Improve customer service and responsiveness to issues
- Analyze past user data to identify common patterns of churn
- Achieve 15% increase in average revenue per user
- Develop new premium features for upselling to existing users
- Intensify marketing campaigns targeting user engagement and purchases
- Implement dynamic pricing based on user behaviors and preferences
- Increase user engagement with premium features by 20%
- Implement a rewards program for premium-feature usage
- Develop specific in-app messages promoting premium features
- Provide free trials of premium features to users
7. OKRs to increase product adoption and engagement among parents and early childhood professionals
- Increase product adoption and engagement among parents and early childhood professionals
- Increase the average number of collaborations per user by 30%
- Enhance the collaboration features and user interface to simplify the collaboration process
- Launch targeted promotional campaigns to encourage users to collaborate more frequently
- Analyze user collaboration trends to identify potential areas for improvement
- Offer incentives or rewards to users who actively engage in collaboration activities
- Achieve a user retention rate of at least 80% after the first month
- Offer incentives or rewards to encourage users to remain active and loyal to the platform
- Implement onboarding process to educate and engage users after sign-up
- Enhance user experience by continuously improving app performance and addressing feedback
- Regularly send personalized emails with valuable content to keep users engaged
- Secure partnerships with at least 5 early childhood organizations for promotion and endorsement
- Develop a promotional strategy to effectively showcase our partnerships and gain endorsements
- Negotiate and finalize terms of partnership agreements with selected early childhood organizations
- Reach out to identified organizations to introduce our organization and propose partnership arrangement
- Research and identify potential early childhood organizations for partnership opportunities
- Increase the number of registered users on the platform by 20%
- Collaborate with influencers or industry experts to promote the platform and increase user registrations
- Optimize the platform's user interface to enhance user experience and encourage registrations
- Provide incentives or rewards for existing users to refer new users to the platform
- Implement targeted advertising campaigns to reach a wider audience and attract new users
8. OKRs to drive up frequency of customer purchases
- Drive up frequency of customer purchases
- Decrease checkout abandonment rate by 10% through user experience improvements
- Offer various secure payment methods
- Add trust signals like reviews, ratings, and testimonials
- Simplify the checkout process to only essential steps
- Introduce a customer loyalty program that increases repeat purchases by 15%
- Develop a tailored loyalty program focused on customer retention
- Implement, track, and adjust the loyalty program as necessary
- Research popular customer loyalty programs for effective strategies
- Boost cart size by 20% through upselling and cross-selling strategies
- Develop personalized product suggestions based on customer buying habits
- Incorporate a rewards program for higher-value purchases
- Implement a bundle discount strategy for related items
9. OKRs to significantly increase application's monthly revenue
- Significantly increase application's monthly revenue
- Implement three new premium features to encourage subscription upgrades
- Incorporate effective marketing strategies to promote new features
- Develop new premium features based on the research findings
- Research popular premium features in similar subscription-based platforms
- Boost user base by 30% through marketing and referral initiatives
- Launch a refer-a-friend program with enticing incentives
- Develop a comprehensive, target audience-specific social media campaign
- Conduct extensive email marketing with personalized content
- Improve user retention rate by 20% with user feedback and app enhancements
- Implement app enhancements based on identified areas
- Gather user feedback via surveys, reviews, and direct communication
- Analyze feedback to identify areas for app improvement
10. OKRs to achieve Product-Market Fit (PMF)
- Achieve Product-Market Fit (PMF)
- Acquire 50 new active users weekly to validate market demand
- Improve referral program to incentivize existing users
- Optimize website for user accessibility and engagement
- Develop and implement a strategic social media marketing plan
- Improve key product feature based on feedback to increase user retention by 20%
- Develop and implement the improvement strategy
- Analyze feedback for ideas to enhance the key product feature
- Monitor user retention rates for improvements
- Conduct 25 customer interviews to understand product usage and satisfaction
- Develop a comprehensive interview questionnaire
- Identify 25 customers who actively use the product
- Conduct and record customer interviews
11. OKRs to scale the startup to achieve unicorn status
- Scale the startup to achieve unicorn status
- Expand customer base by acquiring 100 new clients
- Identify target market segments and prioritize based on potential revenue and fit
- Develop targeted marketing campaigns to attract potential clients from identified segments
- Establish strategic partnerships with complementary businesses to leverage their customer base
- Implement referral program to encourage existing clients to refer friends and colleagues
- secure $10 million in funding from investors
- Identify and approach potential investors with a tailored and persuasive investment proposal
- Develop and demonstrate a solid growth strategy and execution plan to convince investors
- Create a compelling pitch deck highlighting the market potential, competitive advantage, and financial projections
- Conduct thorough due diligence to ensure investors' trust by providing accurate financial information and projections
- Increase monthly revenue by 30%
- Achieve a user retention rate of 80%
- Implement personalized notifications and incentives to encourage users to stay active
- Improve user onboarding process to enhance engagement and reduce churn
- Continuously analyze user behavior data to optimize the app experience and prevent attrition
- Conduct regular user surveys to identify pain points and address them promptly
12. OKRs to increase usage of D365 Sales Hub in our organization
- Increase usage of D365 Sales Hub in our organization
- Achieve a 20% increase in daily active users within the next quarter
- Implement a user referral incentive program
- Optimize product features to improve user retention
- Launch an engaging marketing campaign to attract new users
- Conduct 3 interactive workshops on the benefits and features of D365 Sales Hub
- Identify key benefits and features of D365 Sales Hub for workshop content
- Promote and schedule D365 Sales Hub workshops to target audiences
- Plan structure and activities for three interactive workshops
- Decrease D365 Sales Hub related support queries by 30%
- Develop a user guide to resolve common issues independently
- Introduce a self-help portal with FAQ
- Implement comprehensive staff training on D365 Sales Hub usage
User Retention OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your User Retention OKRs in a strategy map
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More User Retention OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to implement a proficient live operations team for streaming events on Netflix
- OKRs to develop robust performance metrics for the new enterprise API
- OKRs to streamline financial application processes through process orchestration
- OKRs to enhance organisational work transparency for improved efficiency
- OKRs to enhance team performance and foster a culture of knowledge sharing
- OKRs to conduct comprehensive competitive analysis with SEMrush
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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