OKR template to improve user retention rate and reduce churn

Tability Templates · Published 11 months ago

As a company, we are continuously striving to provide the best user experience possible. One important metric for measuring this is user retention rate, or how many users continue using our product over time. By improving our user retention rate and reducing churn, we can ensure that our product remains valuable and useful to our customers, while also driving growth and fostering long-term relationships. This OKR is a critical step in achieving these goals.
  • ObjectiveIncrease user loyalty and reduce attrition
  • Key ResultIncrease overall retention rate by X%
  • Key ResultIncrease average session duration by X%
  • Key ResultDecrease new user churn rate by X%
  • Key ResultIncrease repeat purchase rate by X%
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