OKR template to improve user retention rate and reduce churn
As a company, we are continuously striving to provide the best user experience possible. One important metric for measuring this is user retention rate, or how many users continue using our product over time. By improving our user retention rate and reducing churn, we can ensure that our product remains valuable and useful to our customers, while also driving growth and fostering long-term relationships. This OKR is a critical step in achieving these goals.
- Increase user loyalty and reduce attrition
- Increase overall retention rate by X%
- Increase average session duration by X%
- Decrease new user churn rate by X%
- Increase repeat purchase rate by X%