11 customisable OKR examples for Business Process Manager
What are Business Process Manager OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Business Process Manager to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Business Process Manager OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Business Process Manager OKRs examples
You will find in the next section many different Business Process Manager Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance efficiency through digital platform integration and automation
Enhance efficiency through digital platform integration and automation
Successfully integrate 5 different digital platforms into the business process
Identify platforms vital for improving business processes- Train employees on platform usage
- Create implementation plan for each platform
- Increase process efficiency by 35% through the implemented automation
- Implement and optimize selected automation tools
- Monitor, measure and adjust automation for efficiency
- Review current processes for potential automation opportunities
- Reduce manual errors by 40% using the automated system
- Train staff on proper use and maintenance of automation system
- Implement error detection software in all business operations
- Monitor and evaluate the system’s effectiveness regularly
2. OKRs to transform IT into a driving force for digital evolution
- Transform IT into a driving force for digital evolution
- Achieve a 25% improvement in efficiency by digitizing two major business processes
- Evaluate and optimize efficiency post-digitization
- Implement digital systems within these processes
- Identify two major business processes for digitization
- Implement at least 3 new cutting-edge digital tech tools in our workflow
- Conduct training sessions for the team
- Develop implementation strategy for new tools
- Identify suitable digital tech tools for our operations
- Upskill 80% of IT staff with the latest digital transformation methodologies and tools
- Develop comprehensive training programs for IT staff
- Implement and monitor the training program progress regularly
- Identify key digital transformation methodologies and tools necessary for upskilling
3. OKRs to establish a comprehensive Operational Excellence Program
- Establish a comprehensive Operational Excellence Program
- Achieve a 15% increase in overall operational efficiency metrics by quarter end
- Train workforce in lean management for optimized performance
- Implement technological upgrades to optimize production processes
- Regularly review and streamline workflow processes
- Identify and document 20 potential business processes for optimization
- Prioritize processes for potential optimization
- Review existing operations and identify 20 optimization possibilities
- Document each process in detail, noting inefficiencies
- Implement operational improvements in at least 5 identified business processes
- Develop strategies for operational enhancements
- Identify 5 business processes needing improvement
- Implement improved processes in those identified areas
4. OKRs to amplify efficiency and scalability of Business Operations' internal processes
- Amplify efficiency and scalability of Business Operations' internal processes
- Increase team's operational efficiency by 25% through process automation and training
- Reduce operational delays and errors by 30% via enhanced internal quality controls
- Monitor and assess performance for continuous improvement
- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- Expand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
5. OKRs to uncover and articulate the 'as-is' process accurately
- Uncover and articulate the 'as-is' process accurately
- Document details of each task including stakeholders and resources used by week 4
- Identify stakeholders and resources for each task
- Write down the details of each task
- Organize information by week 4
- Create a comprehensive presentable report detailing the 'as-is' process by week 6
- Lastly, prepare and finalize the report by week 6
- First, gather and analyze current process data
- Second, create outline for the report structure
- Identify all key tasks and activities forming the process by week 2
- Create a checklist of all related tasks
- Define the process needing task identification
- Schedule tasks and activities for week 2
6. OKRs to make business travel process fully digital
- Make business travel process fully digital
- Identify and list all paper-dependent tasks in business travel by end of week 1
- Survey team members about paper-dependent tasks in business travel
- Research common paper-dependent tasks in corporate travel
- Compile list of identified paper-dependent travel tasks by end of week 1
- Design and implement a digital solution for identified tasks within week 5
- Identify specific tasks requiring digital solution during week 5
- Sketch out a basic design for the digital solution
- Begin implementing the devised digital solution
- Achieve 95% employee adoption of the new digital process in trial phase
- Offer incentives for early adopters in trial phase
- Conduct informative training sessions on new digital process
- Seek feedback and troubleshoot issues quickly
7. OKRs to streamline corporate general and administrative expenses
- Streamline corporate general and administrative expenses
- Slash administrative costs by 15% through process improvements
- Implement automation technology for routine tasks
- Conduct training on new streamlined processes
- Identify inefficiencies in current administrative processes
- Increase revenue to cost ratio by 20% via strategic resource allocation
- Continually monitor and adjust resource allocation
- Redistribute resources to maximize efficiency
- Identify profitable and underutilized resources
- Implement cost control mechanisms reducing overspending by 10%
- Identify areas of excessive spending within current budget
- Develop and implement cost control policies
- Monitor and record savings from implemented policies
8. OKRs to implement tech solutions to optimize consulting business
- Implement tech solutions to optimize consulting business
- Reduce response times to client queries by 30% using AI-based Automation
- Implement AI-powered customer service bots for quick query resolution
- Regularly monitor and fine-tune AI algorithms for efficiency
- Train AI systems using previous client interactions data
- Improve data analysis efficiency by 40% adopting data visualization tools
- Identify key metrics for data analysis efficiency measurement
- Train team members to effectively use these tools
- Research and select proper data visualization tools
- Increase project turnover by 20% utilizing new project management software
- Research and acquire suitable project management software
- Monitor and analyze project turnover rate regularly
- Train team members on new software usage
9. OKRs to achieve operational excellence across all business areas
- Achieve operational excellence across all business areas
- Improve process output by accelerating workflow speed by 20%
- Implement automated systems to streamline operations
- Analyze current workflow to identify bottlenecks and delays
- Train staff on efficiency improving strategies
- Enhance employee productivity by providing training, aiming for 90% completion
- Monitor and report the training completion rate continuously
- Conduct regular training sessions for all levels of employees
- Identify necessary training programs for different job roles
- Increase efficiency by reducing operational errors by 15%
- Introduce automated systems for high-error processes
- Continually review and improve current procedures
- Implement training programs focusing on reducing operational mistakes
10. OKRs to automate IT processes for increased efficiency
- Streamline IT processes for optimal productivity
- Implement a comprehensive IT management system to track incidents and resolve them
- Increase customer satisfaction by 20% through faster resolution of IT issues
- Automate 80% of repetitive tasks across all IT departments
- Reduce mean time to resolve IT issues by 50% through process automation
11. OKRs to increase repeat business through timely follow-up and re-quotation
- Increase repeat business through timely follow-up and re-quotation
- Achieve 40% successful requote conversion from contacted clients
- Train team on persuasive sales communication techniques
- Improve quality and personalization of requote offers
- Implement a follow-up system for all quoted clients
- Reach out to 100% of clients with past orders in the last two years
- Send customized messages to each client
- Compile list of clients with past orders
- Draft effective outreach communication
- Create and implement a formalized follow-up process for future sales follow-up
- Design a standardized sales follow-up template
- Train the sales team on the new process method
- Identify key touchpoints for customer follow-up after purchase
Business Process Manager OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Business Process Manager OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Business Process Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to drive decision-making initiative for top two improvement areas
- OKRs to maintain a professional and engaged presence at work
- OKRs to enhance overall company profitability
- OKRs to elevate effectiveness of ERP system implementation
- OKRs to improve staff retention and foster a positive work culture
- OKRs to launch a high-quality Real Estate focused newsletter
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.