15 customisable OKR examples for Team Satisfaction

What are Team Satisfaction OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Team Satisfaction. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Team Satisfaction OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Team Satisfaction OKRs examples

You will find in the next section many different Team Satisfaction Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1. OKR to foster customer-centric culture through UX insights

  • ObjectiveFoster customer-centric culture through UX insights
  • Key ResultConduct 3 UX training sessions for all team members achieving 85% attendance
  • TaskSend reminders and materials related to training sessions in advance
  • TaskFollow-up to ensure 85% attendance was achieved in all sessions
  • TaskSchedule 3 UX training sessions to suit all team members' availability
  • Key ResultImplement weekly UX insights discussion forums, promoting 75% total team participation
  • TaskSet a goal of 75% total team participation
  • TaskPromote forums to encourage team engagement
  • TaskSchedule weekly UX insights discussion forums
  • Key ResultEnhance customer satisfaction by 15% through UX improvements informed by team input
  • TaskMonitor and evaluate customer feedback to measure efficacy
  • TaskInitiate regular team brainstorming sessions on UX improvements
  • TaskImplement team's suggested UX enhancements

2. OKR to improve efficiency in client and team management

  • ObjectiveImprove efficiency in client and team management
  • Key ResultIncrease client satisfaction by 10% as evidenced by quarterly survey responses
  • TaskImplement regular client follow-ups to address potential issues
  • TaskEvaluate and streamline communication processes for client efficiency
  • TaskProvide staff with customer service training to improve interactions
  • Key ResultEnhance team output by 15% through implementation of structured weekly check-ins
  • TaskTrain team on effective check-in strategies
  • TaskMonitor and measure output increase weekly
  • TaskEstablish a weekly check-ins system for the team
  • Key ResultAchieve a 20% decrease in resolution time for client-reported software issues
  • TaskProvide ongoing technical training for the customer service team
  • TaskEstablish a priority-based resolution system
  • TaskImplement more efficient issue-tracking software

3. OKR to improve ticket resolution process in DACH region

  • ObjectiveImprove ticket resolution process in DACH region
  • Key ResultImplement effective process in 95% of DACH tickets
  • TaskDevelop clear, concise guidelines for handling DACH tickets
  • TaskMonitor and evaluate ticket resolution success rates
  • TaskTrain staff on new ticket handling procedures
  • Key ResultDecrease average ticket resolution time by 25%
  • TaskImplement more efficient ticket sorting and prioritization systems
  • TaskTrain team in advanced problem-solving techniques
  • TaskIntroduce automation wherever possible
  • Key ResultIncrease customer satisfaction with resolution process by 30%
  • TaskImplement a comprehensive training program for customer service representatives
  • TaskDevelop and introduce a streamlined, multi-channel complaint resolution system
  • TaskConduct surveys to identify areas of dissatisfaction in the resolution process

4. OKR to launch machine learning product on website

  • ObjectiveLaunch machine learning product on website
  • Key ResultGenerate at least 100 sign-ups for the machine learning product through website registration
  • TaskCollaborate with influencers or industry experts to promote the machine learning product
  • TaskImplement targeted online advertising campaigns to drive traffic to the website
  • TaskOptimize website registration page to increase conversion rate
  • TaskRun referral programs and offer incentives to encourage users to refer others
  • Key ResultGenerate a revenue of $50,000 from sales of the machine learning product
  • TaskImplement effective online advertising and social media campaigns to reach potential customers
  • TaskIdentify target market and create a comprehensive marketing strategy for machine learning product
  • TaskTrain sales team and provide them with necessary resources to effectively promote machine learning product
  • TaskConduct market research to determine competitive pricing and set optimal price point
  • Key ResultIncrease website traffic by 20% through targeted marketing campaigns
  • TaskOptimize website content with relevant keywords to improve organic search rankings
  • TaskConduct extensive keyword research to identify high-performing search terms
  • TaskDevelop and implement targeted advertising campaigns on social media platforms
  • TaskCollaborate with industry influencers to gain exposure and drive traffic to the website
  • Key ResultAchieve a customer satisfaction rating of 4 out of 5 through user feedback surveys
  • TaskAnalyze feedback survey data to identify areas for improvement and prioritize actions
  • TaskContinuously monitor customer satisfaction ratings and adjust strategies as needed for improvement
  • TaskImplement changes and improvements based on user feedback to enhance customer satisfaction
  • TaskDevelop and distribute user feedback surveys to gather customer satisfaction ratings

5. OKR to strengthen reporting capabilities in Workday for higher education sector

  • ObjectiveStrengthen reporting capabilities in Workday for higher education sector
  • Key ResultCreate and implement five new comprehensive higher education reports in Workday
  • TaskIdentify key data points for inclusion in comprehensive reports
  • TaskImplement and test new reports in the live system
  • TaskDesign five new report templates in Workday
  • Key ResultIncrease satisfaction among higher education Workday users by 20% through improved reporting
  • TaskImplement feedback system for regular user experience reports
  • TaskDevelop comprehensive training on advanced reporting features
  • TaskEnhance reporting interface for improved user-friendliness
  • Key ResultComplete specialized Workday reporting training for higher education within four weeks
  • TaskAllocate study hours weekly to complete the training
  • TaskReview and practice training topics weekly until proficient
  • TaskRegister for specialized Workday reporting training for higher education

6. OKR to enhance soft skills proficiency amongst the sales team

  • ObjectiveEnhance soft skills proficiency amongst the sales team
  • Key ResultImplement a comprehensive soft skills training program for the entire sales team
  • TaskIdentify potential trainers experienced in soft skills courses
  • TaskDevelop a suitable curriculum for the training program
  • TaskSchedule the training sessions for the sales team
  • Key ResultIncrease sales team's customer satisfaction rate by 15% post-training
  • TaskRegularly monitor and evaluate sales team's customer interactions post-training
  • TaskDevelop comprehensive, customer-focused training program for sales team
  • TaskImplement feedback/improvement sessions based on customer interactions evaluation
  • Key ResultAchieve an average post-training evaluation score of 85% or higher
  • TaskOrganize interactive post-training revision sessions
  • TaskImplement regular feedback and improvement methods
  • TaskDevelop an engaging and comprehensive training program

7. OKR to improve team performance through effective teamwork and collaboration

  • ObjectiveImprove team performance through effective teamwork and collaboration
  • Key ResultReduce conflicts within the team by 50% by implementing conflict resolution strategies
  • TaskEncourage active listening and empathy among team members during conflicts
  • TaskEstablish a clear communication protocol to address conflicts promptly
  • TaskImplement a mentorship program to provide guidance and support during conflict resolution
  • TaskConduct a team-wide conflict resolution training session
  • Key ResultDevelop team members' skills by organizing at least two team-building workshops focused on enhancing collaboration and problem-solving abilities
  • Key ResultIncrease team productivity by 20% through enhanced communication and coordination
  • TaskProvide effective communication tools and train team members on how to use them
  • TaskImplement regular team meetings to discuss progress, challenges, and goals
  • TaskEncourage collaboration by assigning cross-functional projects and fostering teamwork
  • TaskDevelop a centralized system for task tracking, deadlines, and accountability
  • Key ResultEnhance employee satisfaction and engagement by achieving an average team happiness score of 8 out of 10
  • TaskImplement employee recognition programs to celebrate achievements and boost team morale
  • TaskAnalyze survey results to identify areas for improvement and develop targeted action plans
  • TaskProvide regular opportunities for employee feedback and implement suggestions for enhancing happiness
  • TaskConduct quarterly employee satisfaction surveys to measure team happiness score

8. OKR to improve CI infrastructure by migrating to a modern provider

  • ObjectiveImprove CI infrastructure by migrating to a modern provider
  • Key ResultAchieve 99% uptime for the CI infrastructure on the new provider
  • Key ResultIncrease developer satisfaction by implementing user-friendly and intuitive CI tools
  • TaskProvide training and documentation to ensure developers can effectively use the new CI tools
  • TaskRegularly solicit feedback and make improvements to the CI tools based on developers' input
  • TaskResearch and select user-friendly and intuitive CI tools that meet developers' needs
  • TaskConduct a survey to gather feedback and pain points from developers
  • Key ResultReduce average build time by 20% through optimization of CI pipeline processes
  • TaskOptimize build scripts and dependencies for faster compilation and build times
  • TaskUtilize caching mechanisms to reduce redundant steps and speed up the build process
  • TaskImplement parallel builds and distribute test suites across multiple agents
  • TaskAnalyze current CI pipeline bottlenecks and identify areas for improvement
  • Key ResultSuccessfully migrate all CI repositories and configurations to the new provider
  • TaskAnalyze current CI repositories and configurations
  • TaskCreate a detailed plan for migrating repositories and configurations
  • TaskTest the migration process on a sample repository
  • TaskExecute the migration of all CI repositories and configurations

9. OKR to increase value proposition for a staff training videogame development company

  • ObjectiveIncrease value proposition for a staff training videogame development company
  • Key ResultIncrease revenue from sales of training videogames by 15%
  • TaskEnhance product features and user experience to boost customer satisfaction and loyalty
  • TaskDevelop partnerships with industry influencers or organizations to expand sales reach
  • TaskImprove marketing strategies to create greater awareness and interest in training videogames
  • TaskAnalyze current market trends and identify target audience for training videogames
  • Key ResultIncrease customer satisfaction rating for training videogames by 10%
  • TaskImplement gamification elements to increase engagement and enjoyment
  • TaskConduct regular surveys to gather feedback and address customer concerns efficiently
  • TaskImprove gameplay mechanics based on customer feedback
  • TaskEnhance customer support response time and effectiveness
  • Key ResultDevelop and launch at least 2 new interactive and engaging staff training videogames
  • TaskDesign and develop user-friendly interfaces for seamless gameplay experience
  • TaskTest and debug the games thoroughly to ensure optimal performance and functionality
  • TaskResearch and identify suitable game development platforms and tools
  • TaskCollaborate with subject matter experts to create engaging content for the games
  • Key ResultIncrease client retention rate by 20% through effective value proposition communication
  • TaskConduct a comprehensive market research on clients' needs and preferences
  • TaskImplement regular client feedback surveys to continuously improve value proposition alignment
  • TaskTrain all sales and customer service teams on effective value proposition communication
  • TaskDevelop clear and concise value proposition statements for each target client segment

10. OKR to improve employee engagement by increasing satisfaction by 10%

  • ObjectiveBoost employee engagement satisfaction
  • Key ResultConduct pulse surveys and achieve a response rate of 80%
  • Key ResultHost monthly team-building activities with 75% participation rate
  • Key ResultIncrease quarterly recognition awards by 20%
  • Key ResultIdentify top 3 areas for improvement through survey results and implement action plans

11. OKR to enhance teamwork across different departments

  • ObjectiveEnhance teamwork across different departments
  • Key ResultAchieve participation of all department heads in bi-weekly collaboration meetings
  • TaskRemind participants about meeting via email or text
  • TaskSend meeting invites to all department heads in advance
  • TaskProvide a clear agenda for every meeting
  • Key ResultImplement 5 cross-departmental projects with shared KPIs and responsibilities
  • TaskLaunch and monitor cross-departmental projects for effective implementation
  • TaskIdentify potential departments for collaboration on shared KPI projects
  • TaskDefine shared KPIs and responsibilities for each project
  • Key ResultIncrease cross-team employee satisfaction rates by 20% through regular feedback loops
  • TaskCreate recognition programs for cross-team collaborations
  • TaskImplement regular cross-team meetings for feedback exchange
  • TaskIntroduce a system for anonymous feedback submissions

12. OKR to boost sales operations by advancing customer satisfaction, innovation, and operational excellence

  • ObjectiveBoost sales operations by advancing customer satisfaction, innovation, and operational excellence
  • Key ResultImplement 2 new innovative strategies to optimize sales procedures
  • TaskResearch emerging sales strategies in our industry
  • TaskDevelop and document two new optimized sales procedures
  • TaskTrain the sales team on newly implemented strategies
  • Key ResultReduce operational inefficiencies by 10% through data-driven action plans
  • TaskAnalyze current operational data to identify inefficiencies
  • TaskDevelop data-driven action plans targeting identified areas
  • TaskImplement action plans and monitor progress regularly
  • Key ResultAttain a 15% increase in positive customer feedback on sales service
  • TaskInitiate a customer feedback improvement plan
  • TaskEnhance the post-sale follow-up process
  • TaskImplement comprehensive sales representative training program

13. OKR to enhance overall client satisfaction and relationship

  • ObjectiveEnhance overall client satisfaction and relationship
  • Key ResultConduct client satisfaction surveys and achieve a minimum of 80% positive feedback
  • TaskStrategically implement feedback to improve services
  • TaskIdentify appropriate satisfaction survey tool
  • TaskDistribute satisfaction survey to all existing clients
  • Key ResultReduce client complaints by 25%
  • TaskIntroduce a quality control feedback system
  • TaskInitiate weekly reviews of client feedback
  • TaskImplement a training program to improve customer service skills
  • Key ResultIncrease client retention rate by 15%
  • TaskDevelop a loyalty rewards program to encourage retention
  • TaskEnhance product offerings based on customer feedback
  • TaskImplement regular follow-ups and personalized communication with clients

14. OKR to improve Stakeholder Satisfaction

  • ObjectiveImprove Stakeholder Satisfaction
  • Key ResultAchieve 90% stakeholder retention rate by addressing and resolving their concerns promptly
  • TaskConduct regular stakeholder surveys to identify concerns and areas of improvement
  • TaskDevelop a robust feedback mechanism to ensure swift resolution of stakeholder issues
  • TaskProvide timely and effective communication to stakeholders regarding the progress of issue resolution
  • TaskImplement a dedicated stakeholder support team to address concerns promptly
  • Key ResultIncrease overall customer satisfaction score by 10% through feedback surveys
  • TaskAnalyze feedback survey data to identify areas for improvement and prioritize necessary changes
  • TaskImplement customer-centric initiatives based on feedback survey insights to enhance overall satisfaction
  • TaskDevelop a comprehensive feedback survey to gather data on customer satisfaction
  • TaskIncrease visibility of feedback surveys by promoting them across all customer touchpoints
  • Key ResultImplement at least 2 new features/enhancements based on stakeholder feedback to enhance their experience
  • TaskTest and validate the implemented features/enhancements to ensure they enhance the stakeholder experience
  • TaskConduct stakeholder interviews and surveys to gather feedback on current features and identify areas for improvement
  • TaskAnalyze the feedback to prioritize and identify the top 2 features/enhancements for implementation
  • TaskCollaborate with the development team to design and develop the selected features/enhancements
  • Key ResultReduce average response time to customer inquiries by 20% through improved communication channels
  • TaskSet up an automated email system to acknowledge receipt of customer inquiries
  • TaskRegularly review and update FAQ section to address common customer queries and concerns
  • TaskImplement a live chat feature on the company's website for immediate customer support
  • TaskTrain customer service representatives in effective communication and problem-solving techniques

15. OKR to enhance sales team performance to achieve set KPIs

  • ObjectiveEnhance sales team performance to achieve set KPIs
  • Key ResultAchieve a sales lead conversion rate of 25%
  • TaskImplement effective follow-up strategies
  • TaskIdentify and target high-quality potential leads
  • TaskEnhance sales pitch and presentation skills
  • Key ResultReduce customer complaints by 20%
  • TaskUpdate policies to better meet customer needs
  • TaskImplement customer feedback system for service improvement
  • TaskConduct regular staff training for excellent customer service
  • Key ResultIncrease sales revenue by 15% compared to previous quarter
  • TaskDevelop and implement more aggressive marketing strategies
  • TaskImprove product line-up based on consumer feedback
  • TaskHire additional sales representatives and provide training

Best practices for managing your Team Satisfaction OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Team Satisfaction OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Team Satisfaction OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

Signup1 Create your workspace
Signup2 Build plans in seconds with AI
Signup3Track your progress
Quick nav