15 customisable OKR examples for Technical Team

What are Technical Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Technical Team. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Technical Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Technical Team OKRs examples

You will find in the next section many different Technical Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to enhance HR capabilities in conducting technical interviews

  • ObjectiveEnhance HR capabilities in conducting technical interviews
  • Key ResultIncrease HR team's interview-to-offer ratio to 60% by end of next quarter
  • TaskImplement a thorough screening process before scheduling interviews
  • TaskOrganize structured interview training for HR team
  • TaskReview and improve job descriptions for clarity
  • Key ResultProvide training to HR team on 10 technical concepts per month
  • TaskIdentify essential technical concepts for HR team
  • TaskSchedule regular training sessions for HR team
  • TaskDevelop engaging training materials for these concepts
  • Key ResultDevelop and implement a standardized technical interview process by week 6
  • TaskIdentify core competencies needed for technical roles
  • TaskCreate a standardized interview structure
  • TaskTrain interviewers on the new process

2OKRs to enhance communication and technical proficiency in customer interactions

  • ObjectiveEnhance communication and technical proficiency in customer interactions
  • Key ResultComplete advanced customer communication training with 90% score
  • TaskRegister for advanced customer communication training course
  • TaskSuccessfully achieve 90% score on the final test
  • TaskDedicate time to study and practice the coursework
  • Key ResultResolve 95% of technical issues faced by customers within first contact
  • TaskHire and train skilled technical support specialists
  • TaskImplement effective customer issue tracking system
  • TaskDevelop comprehensive resolution procedures
  • Key ResultReceive a customer satisfaction rate of at least 85% on tech-related queries
  • TaskDevelop a reliable and efficient customer query response system
  • TaskImplement extensive tech training for all customer service representatives
  • TaskRegularly update FAQs and guidelines based on common tech-related queries

3OKRs to improve efficiency in client and team management

  • ObjectiveImprove efficiency in client and team management
  • Key ResultIncrease client satisfaction by 10% as evidenced by quarterly survey responses
  • TaskImplement regular client follow-ups to address potential issues
  • TaskEvaluate and streamline communication processes for client efficiency
  • TaskProvide staff with customer service training to improve interactions
  • Key ResultEnhance team output by 15% through implementation of structured weekly check-ins
  • TaskTrain team on effective check-in strategies
  • TaskMonitor and measure output increase weekly
  • TaskEstablish a weekly check-ins system for the team
  • Key ResultAchieve a 20% decrease in resolution time for client-reported software issues
  • TaskProvide ongoing technical training for the customer service team
  • TaskEstablish a priority-based resolution system
  • TaskImplement more efficient issue-tracking software

4OKRs to launch a functional business intelligence platform

  • ObjectiveLaunch a functional business intelligence platform
  • Key ResultDevelop a prototype with minimum viable features in 6 weeks
  • TaskIdentify and outline key minimum viable features
  • TaskAllocate tasks among team members
  • TaskStart rapid prototyping and iterative testing
  • Key ResultDefine and finalize technical specifications within 3 weeks
  • TaskReview, adjust, and approve final technical specifications
  • TaskPrepare draft of detailed technical specifications
  • TaskIdentify necessary technical aspects and requirements
  • Key ResultGain initial user feedback by conducting testing with 20 people
  • TaskIdentify 20 people willing to participate in product testing
  • TaskPrepare and administer a feedback questionnaire post-testing
  • TaskAnalyze and report the feedback gathered from participants

5OKRs to implement Cloud-Ready Applications

  • ObjectiveImplement Cloud-Ready Applications
  • Key ResultAchieve 99% uptime in cloud environment across all migrated applications
  • TaskConduct regular preventive maintenance and system audits
  • TaskImplement redundant systems to prevent a single point of failure
  • TaskMonitor and resolve issues promptly with a 24/7 technical support team
  • Key ResultComplete successful migration of 1 pilot application to cloud platform
  • Key ResultDevelop and document cloud-focused architecture for 3 current key applications
  • TaskDevelop cloud-focused architecture for each application
  • TaskIdentify three key applications for cloud-based transformation
  • TaskDocument the newly developed architectures

6OKRs to improve Stability of E-commerce Platform

  • ObjectiveImprove Stability of E-commerce Platform
  • Key ResultAchieve a 95% uptime rate for payment processing services by collaborating with reliable payment service providers
  • Key ResultDecrease platform downtime by 20% through infrastructure upgrades and proactive monitoring
  • TaskUpgrade critical infrastructure components to ensure better performance and increased reliability
  • TaskEstablish regular maintenance and testing schedules to minimize unexpected downtime occurrences
  • TaskImplement improved monitoring systems to detect potential issues and address them proactively
  • TaskConduct infrastructure analysis to identify areas requiring upgrades for minimizing downtime
  • Key ResultIncrease average page load speed by 15% through performance optimization techniques
  • TaskOptimize and compress images to reduce their file sizes
  • TaskEnable cache settings to store static content and speed up page loading
  • TaskReduce server response time by optimizing database queries and code efficiency
  • TaskMinimize the number of HTTP requests by combining CSS and JavaScript files
  • Key ResultReduce customer support tickets related to technical issues by 25% through bug fixes and system improvements
  • TaskConduct thorough analysis of customer support tickets to identify common technical issues
  • TaskCollaborate with development team to prioritize and address identified bugs for resolution
  • TaskImplement regular system maintenance and updates to prevent potential technical issues
  • TaskEnhance user interface and provide clear instructions for self-help troubleshooting on customer portal

7OKRs to enhance efficiency of chargeback recovery process

  • ObjectiveEnhance efficiency of chargeback recovery process
  • Key ResultReduce chargeback dispute resolution time by at least 20%
  • TaskStreamline internal communication processes
  • TaskConduct regular training for resolution team
  • TaskImplement automated dispute management software
  • Key ResultIncrease the percentage of successful chargeback recoveries by 30%
  • TaskOptimize communication with customers during disputes
  • TaskImplement rigorous dispute management procedures and policies
  • TaskTrain staff on efficient chargeback handling strategies
  • Key ResultImplement a new chargeback automation system reducing manual tasks by 50%
  • TaskResearch and select a suitable chargeback automation system
  • TaskCoordinate system installation and configure settings
  • TaskTrain staff on new system usage and procedures

8OKRs to enhance Webhooks Experience and Address Technical Debt

  • ObjectiveEnhance Webhooks Experience and Address Technical Debt
  • Key ResultIncrease webhook delivery success rate by 10% through optimized error handling
  • TaskEnhance webhook monitoring and alerting system to promptly identify and investigate delivery failures
  • TaskImprove error response messaging to provide clear instructions for troubleshooting and resolving issues
  • TaskAnalyze webhook error logs to identify common errors and create specific error handling strategies
  • TaskImplement automated retry mechanism to resend failed webhook deliveries in case of temporary errors
  • Key ResultReduce webhook response time by 20% by streamlining and optimizing the underlying technology
  • Key ResultReduce technical debt by resolving 50% of identified issues through prioritized backlog refinements
  • Key ResultImplement automated testing for webhooks to ensure compatibility and reduce regression issues
  • TaskIntegrate the automated testing framework with the existing webhook infrastructure
  • TaskContinuously monitor and analyze test results to identify and address any compatibility issues
  • TaskResearch and select a suitable automated testing framework for webhooks
  • TaskDevelop a comprehensive test suite for webhooks to cover all possible scenarios

9OKRs to elevate my technical execution proficiency

  • ObjectiveElevate my technical execution proficiency
  • Key ResultComplete at least 4 industry relevant certification courses
  • Key ResultDeliver 3 complex projects using learned technical skills without major issues
  • TaskMonitor progress closely, solving issues promptly
  • TaskAllocate resources and teams for each complex project efficiently
  • TaskEstablish a comprehensive project timeline and checkpoints
  • Key ResultGet positive feedback on improved technical skills from 5 different team members
  • TaskActively utilize improved skills in team projects
  • TaskRequest feedback from team members
  • TaskEnhance technical skills through training or self-learning

10OKRs to enhance the quality and comprehensibility of technical documentation

  • ObjectiveEnhance the quality and comprehensibility of technical documentation
  • Key ResultImprove user-satisfaction score regarding documentation clarity by 25%
  • TaskRevise and simplify technical language in existing documentation
  • TaskCollect user feedback regularly to pinpoint confusion
  • TaskInput visual aids to enhance document comprehensibility
  • Key ResultIncrease documentation completeness by 30%
  • TaskConduct comprehensive review of existing documents for gaps
  • TaskAllocate resources for completing incomplete documents
  • TaskEstablish system to maintain document updates
  • Key ResultConduct bi-weekly documentation review and update to ensure current and error-free information
  • TaskEvaluate and rectify any errors in the documentation
  • TaskUpdate outdated sections of the document
  • TaskSet a bi-weekly schedule for documentation reviews
  • Key ResultReduce customer support queries about product functionality by 20%
  • TaskConduct regular user experience testing for feedback
  • TaskLaunch an online FAQ page on product functionality
  • TaskImprove product user manual for clarity and comprehensiveness

11OKRs to incorporate AI and ML to innovate our solution suite

  • ObjectiveIncorporate AI and ML to innovate our solution suite
  • Key ResultAchieve 5 client testimonials acknowledging the improved solutions powered by AI/ML
  • TaskReach out to clients for feedback on AI/ML-powered solutions
  • TaskDevelop a simple feedback collection form
  • TaskAnalyze feedback and generate testimonials
  • Key ResultTrain 80% of technical team in AI/ML concepts to ensure proficient implementation
  • TaskSchedule regular training programs for technological staff
  • TaskIdentify AI/ML experts for in-house training sessions
  • TaskEvaluate progress through knowledge assessments
  • Key ResultDevelop 3 AI-enhanced features in existing products, improving functionality by 20%
  • TaskValidate and measure functionality improvements post-AI enhancement
  • TaskIdentify three products that could benefit from AI integration
  • TaskCustomize AI algorithms to enhance the selected product features

12OKRs to successfully transition all on-demand courses to the new LMS platform

  • ObjectiveSuccessfully transition all on-demand courses to the new LMS platform
  • Key ResultEnsure that all on-demand courses are fully functional and accessible on the new LMS
  • TaskReview all on-demand courses and identify any functionality or accessibility issues on the new LMS
  • TaskConduct accessibility testing to ensure all on-demand courses are accessible to all users
  • TaskProvide necessary training and support to instructors to ensure smooth transition on the new LMS
  • TaskUpdate and fix any identified issues to ensure all on-demand courses are fully functional
  • Key ResultTrain and support instructors and course administrators to effectively use the new LMS
  • TaskProvide comprehensive training sessions on how to navigate and utilize the new LMS
  • TaskOffer ongoing technical support and troubleshooting assistance for instructors and course administrators
  • TaskFacilitate regular feedback sessions to gather insights and address any challenges faced by users
  • TaskDevelop user-friendly documentation and guides to help instructors and course administrators optimize the LMS
  • Key ResultAchieve a satisfaction rate of at least 90% from users with the new LMS experience
  • TaskConduct user feedback surveys to gather insights on satisfaction with the new LMS experience
  • TaskAnalyze user feedback and identify key pain points to address for improvement
  • TaskRegularly monitor and track satisfaction rates to ensure continuous improvement of the LMS experience
  • TaskImplement necessary updates and enhancements based on user feedback to enhance satisfaction
  • Key ResultMigrate and validate content from existing courses onto the new LMS

13OKRs to boost Odoo CRM utilization and proficiency company-wide

  • ObjectiveBoost Odoo CRM utilization and proficiency company-wide
  • Key ResultDecrease data input errors in Odoo CRM by 40%
  • TaskRegularly audit data entries for errors and inaccuracies
  • TaskIntegrate automated data validation tools in Odoo CRM
  • TaskImplement comprehensive data input training for all CRM users
  • Key ResultAccomplish 80% attendance in Odoo CRM training sessions
  • TaskSchedule training times that are suitable for majority of employees
  • TaskImplement company-wide incentives for attending the training
  • TaskSend regular reminders about upcoming Odoo CRM sessions
  • Key ResultIncrease Odoo CRM user login frequency by 30%
  • TaskImplement incentive program for frequent login users
  • TaskImprove user interface for enhanced accessibility
  • TaskImplement regular user training sessions

14OKRs to efficiently manage and improve IT conference call operations

  • ObjectiveEfficiently manage and improve IT conference call operations
  • Key ResultConduct training sessions to enhance team's troubleshooting skills by 30%
  • TaskImplement and monitor the training sessions regularly
  • TaskIdentify gaps in current troubleshooting abilities of team members
  • TaskDevelop a comprehensive training plan to address these gaps
  • Key ResultReduce technical issues during calls by 50% through system optimization
  • TaskIdentify common technical issues during calls
  • TaskImplement and monitor the effectiveness of updates
  • TaskDevelop system updates to address these issues
  • Key ResultIncrease participant satisfaction rate to 95% based on post-call surveys
  • TaskDesign a regular review and improvement process
  • TaskTrain representatives in customer service excellence
  • TaskImplement participant feedback from surveys

15OKRs to enhance tech lead abilities by utilizing online learning and practical application

  • ObjectiveEnhance tech lead abilities by utilizing online learning and practical application
  • Key ResultImplement learned techniques in five real-life projects, increasing efficiency by 20%
  • TaskIdentify five real-life projects that need improvement
  • TaskMonitor and measure efficiency increase by 20%
  • TaskApply learned techniques to these chosen projects
  • Key ResultComplete six pieces of an online leadership in tech course
  • TaskDiligently study the course material
  • TaskRegister for the online leadership in tech course
  • TaskFinish all six components of the course
  • Key ResultObtain a 90% or higher score in all applied tech leadership quizzes and exams
  • TaskSchedule daily study hours dedicated to applied tech leadership
  • TaskJoin study groups for comprehensive review discussions
  • TaskRegularly practice with past quizzes and exams

Technical Team OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Technical Team OKRs in a strategy map

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Technical Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

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