15 customisable OKR examples for Technical Team
What are Technical Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
To aid you in setting your goals, we have compiled a collection of OKR examples customized for Technical Team. Take a look at the templates below for inspiration and guidance.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Technical Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Technical Team OKRs examples
You will find in the next section many different Technical Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance HR capabilities in conducting technical interviews
Enhance HR capabilities in conducting technical interviews
Increase HR team's interview-to-offer ratio to 60% by end of next quarter
Implement a thorough screening process before scheduling interviews
Organize structured interview training for HR team
Review and improve job descriptions for clarity
Provide training to HR team on 10 technical concepts per month
Identify essential technical concepts for HR team
Schedule regular training sessions for HR team
Develop engaging training materials for these concepts
Develop and implement a standardized technical interview process by week 6
Identify core competencies needed for technical roles
Create a standardized interview structure
Train interviewers on the new process
2. OKRs to enhance communication and technical proficiency in customer interactions
Enhance communication and technical proficiency in customer interactions
Complete advanced customer communication training with 90% score
Register for advanced customer communication training course
Successfully achieve 90% score on the final test
Dedicate time to study and practice the coursework
Resolve 95% of technical issues faced by customers within first contact
Hire and train skilled technical support specialists
Implement effective customer issue tracking system
Develop comprehensive resolution procedures
Receive a customer satisfaction rate of at least 85% on tech-related queries
Develop a reliable and efficient customer query response system
Implement extensive tech training for all customer service representatives
Regularly update FAQs and guidelines based on common tech-related queries
3. OKRs to improve efficiency in client and team management
Improve efficiency in client and team management
Increase client satisfaction by 10% as evidenced by quarterly survey responses
Implement regular client follow-ups to address potential issues
Evaluate and streamline communication processes for client efficiency
Provide staff with customer service training to improve interactions
Enhance team output by 15% through implementation of structured weekly check-ins
Train team on effective check-in strategies
Monitor and measure output increase weekly
Establish a weekly check-ins system for the team
Achieve a 20% decrease in resolution time for client-reported software issues
Provide ongoing technical training for the customer service team
Establish a priority-based resolution system
Implement more efficient issue-tracking software
4. OKRs to launch a functional business intelligence platform
Launch a functional business intelligence platform
Develop a prototype with minimum viable features in 6 weeks
Identify and outline key minimum viable features
Allocate tasks among team members
Start rapid prototyping and iterative testing
Define and finalize technical specifications within 3 weeks
Review, adjust, and approve final technical specifications
Prepare draft of detailed technical specifications
Identify necessary technical aspects and requirements
Gain initial user feedback by conducting testing with 20 people
Identify 20 people willing to participate in product testing
Prepare and administer a feedback questionnaire post-testing
Analyze and report the feedback gathered from participants
5. OKRs to implement Cloud-Ready Applications
Implement Cloud-Ready Applications
Achieve 99% uptime in cloud environment across all migrated applications
Conduct regular preventive maintenance and system audits
Implement redundant systems to prevent a single point of failure
Monitor and resolve issues promptly with a 24/7 technical support team
Complete successful migration of 1 pilot application to cloud platform
Develop and document cloud-focused architecture for 3 current key applications
Develop cloud-focused architecture for each application
Identify three key applications for cloud-based transformation
Document the newly developed architectures
6. OKRs to improve Stability of E-commerce Platform
Improve Stability of E-commerce Platform
Achieve a 95% uptime rate for payment processing services by collaborating with reliable payment service providers
Decrease platform downtime by 20% through infrastructure upgrades and proactive monitoring
Upgrade critical infrastructure components to ensure better performance and increased reliability
Establish regular maintenance and testing schedules to minimize unexpected downtime occurrences
Implement improved monitoring systems to detect potential issues and address them proactively
Conduct infrastructure analysis to identify areas requiring upgrades for minimizing downtime
Increase average page load speed by 15% through performance optimization techniques
Optimize and compress images to reduce their file sizes
Enable cache settings to store static content and speed up page loading
Reduce server response time by optimizing database queries and code efficiency
Minimize the number of HTTP requests by combining CSS and JavaScript files
Reduce customer support tickets related to technical issues by 25% through bug fixes and system improvements
Conduct thorough analysis of customer support tickets to identify common technical issues
Collaborate with development team to prioritize and address identified bugs for resolution
Implement regular system maintenance and updates to prevent potential technical issues
Enhance user interface and provide clear instructions for self-help troubleshooting on customer portal
7. OKRs to enhance efficiency of chargeback recovery process
Enhance efficiency of chargeback recovery process
Reduce chargeback dispute resolution time by at least 20%
Streamline internal communication processes
Conduct regular training for resolution team
Implement automated dispute management software
Increase the percentage of successful chargeback recoveries by 30%
Optimize communication with customers during disputes
Implement rigorous dispute management procedures and policies
Train staff on efficient chargeback handling strategies
Implement a new chargeback automation system reducing manual tasks by 50%
Research and select a suitable chargeback automation system
Coordinate system installation and configure settings
Train staff on new system usage and procedures
8. OKRs to enhance Webhooks Experience and Address Technical Debt
Enhance Webhooks Experience and Address Technical Debt
Increase webhook delivery success rate by 10% through optimized error handling
Enhance webhook monitoring and alerting system to promptly identify and investigate delivery failures
Improve error response messaging to provide clear instructions for troubleshooting and resolving issues
Analyze webhook error logs to identify common errors and create specific error handling strategies
Implement automated retry mechanism to resend failed webhook deliveries in case of temporary errors
Reduce webhook response time by 20% by streamlining and optimizing the underlying technology
Reduce technical debt by resolving 50% of identified issues through prioritized backlog refinements
Implement automated testing for webhooks to ensure compatibility and reduce regression issues
Integrate the automated testing framework with the existing webhook infrastructure
Continuously monitor and analyze test results to identify and address any compatibility issues
Research and select a suitable automated testing framework for webhooks
Develop a comprehensive test suite for webhooks to cover all possible scenarios
9. OKRs to elevate my technical execution proficiency
Elevate my technical execution proficiency
Complete at least 4 industry relevant certification courses
Deliver 3 complex projects using learned technical skills without major issues
Monitor progress closely, solving issues promptly
Allocate resources and teams for each complex project efficiently
Establish a comprehensive project timeline and checkpoints
Get positive feedback on improved technical skills from 5 different team members
Actively utilize improved skills in team projects
Request feedback from team members
Enhance technical skills through training or self-learning
10. OKRs to enhance the quality and comprehensibility of technical documentation
Enhance the quality and comprehensibility of technical documentation
Improve user-satisfaction score regarding documentation clarity by 25%
Revise and simplify technical language in existing documentation
Collect user feedback regularly to pinpoint confusion
Input visual aids to enhance document comprehensibility
Increase documentation completeness by 30%
Conduct comprehensive review of existing documents for gaps
Allocate resources for completing incomplete documents
Establish system to maintain document updates
Conduct bi-weekly documentation review and update to ensure current and error-free information
Evaluate and rectify any errors in the documentation
Update outdated sections of the document
Set a bi-weekly schedule for documentation reviews
Reduce customer support queries about product functionality by 20%
Conduct regular user experience testing for feedback
Launch an online FAQ page on product functionality
Improve product user manual for clarity and comprehensiveness
11. OKRs to incorporate AI and ML to innovate our solution suite
Incorporate AI and ML to innovate our solution suite
Achieve 5 client testimonials acknowledging the improved solutions powered by AI/ML
Reach out to clients for feedback on AI/ML-powered solutions
Develop a simple feedback collection form
Analyze feedback and generate testimonials
Train 80% of technical team in AI/ML concepts to ensure proficient implementation
Schedule regular training programs for technological staff
Identify AI/ML experts for in-house training sessions
Evaluate progress through knowledge assessments
Develop 3 AI-enhanced features in existing products, improving functionality by 20%
Validate and measure functionality improvements post-AI enhancement
Identify three products that could benefit from AI integration
Customize AI algorithms to enhance the selected product features
12. OKRs to successfully transition all on-demand courses to the new LMS platform
Successfully transition all on-demand courses to the new LMS platform
Ensure that all on-demand courses are fully functional and accessible on the new LMS
Review all on-demand courses and identify any functionality or accessibility issues on the new LMS
Conduct accessibility testing to ensure all on-demand courses are accessible to all users
Provide necessary training and support to instructors to ensure smooth transition on the new LMS
Update and fix any identified issues to ensure all on-demand courses are fully functional
Train and support instructors and course administrators to effectively use the new LMS
Provide comprehensive training sessions on how to navigate and utilize the new LMS
Offer ongoing technical support and troubleshooting assistance for instructors and course administrators
Facilitate regular feedback sessions to gather insights and address any challenges faced by users
Develop user-friendly documentation and guides to help instructors and course administrators optimize the LMS
Achieve a satisfaction rate of at least 90% from users with the new LMS experience
Conduct user feedback surveys to gather insights on satisfaction with the new LMS experience
Analyze user feedback and identify key pain points to address for improvement
Regularly monitor and track satisfaction rates to ensure continuous improvement of the LMS experience
Implement necessary updates and enhancements based on user feedback to enhance satisfaction
Migrate and validate content from existing courses onto the new LMS
13. OKRs to boost Odoo CRM utilization and proficiency company-wide
Boost Odoo CRM utilization and proficiency company-wide
Decrease data input errors in Odoo CRM by 40%
Regularly audit data entries for errors and inaccuracies
Integrate automated data validation tools in Odoo CRM
Implement comprehensive data input training for all CRM users
Accomplish 80% attendance in Odoo CRM training sessions
Schedule training times that are suitable for majority of employees
Implement company-wide incentives for attending the training
Send regular reminders about upcoming Odoo CRM sessions
Increase Odoo CRM user login frequency by 30%
Implement incentive program for frequent login users
Improve user interface for enhanced accessibility
Implement regular user training sessions
14. OKRs to efficiently manage and improve IT conference call operations
Efficiently manage and improve IT conference call operations
Conduct training sessions to enhance team's troubleshooting skills by 30%
Implement and monitor the training sessions regularly
Identify gaps in current troubleshooting abilities of team members
Develop a comprehensive training plan to address these gaps
Reduce technical issues during calls by 50% through system optimization
Identify common technical issues during calls
Implement and monitor the effectiveness of updates
Develop system updates to address these issues
Increase participant satisfaction rate to 95% based on post-call surveys
Design a regular review and improvement process
Train representatives in customer service excellence
Implement participant feedback from surveys
15. OKRs to enhance tech lead abilities by utilizing online learning and practical application
Enhance tech lead abilities by utilizing online learning and practical application
Implement learned techniques in five real-life projects, increasing efficiency by 20%
Identify five real-life projects that need improvement
Monitor and measure efficiency increase by 20%
Apply learned techniques to these chosen projects
Complete six pieces of an online leadership in tech course
Diligently study the course material
Register for the online leadership in tech course
Finish all six components of the course
Obtain a 90% or higher score in all applied tech leadership quizzes and exams
Schedule daily study hours dedicated to applied tech leadership
Join study groups for comprehensive review discussions
Regularly practice with past quizzes and exams
Technical Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Technical Team OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Technical Team OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to establish comprehensive brand guidelines
OKRs to establish a comprehensive Operational Excellence Program
OKRs to increase test automation coverage to 80%
OKRs to reach $100,000 ARR in app stores without paid marketing
OKRs to increase wealth by improving income and managing spending
OKRs to enhance overall business visibility
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
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