Discover Tability AI: the AI platform that helps you drive OKRs, strategies and metrics

OKR template to foster customer-centric culture through UX insights

public-lib · Published 11 months ago

The overarching aim of this OKR is to instill a culture focused on customer satisfaction using data from User Experience (UX) insights. As the first objective, they plan to conduct three practical training sessions on UX for all team members and they aim to achieve an attendance rate of 85%.

To succeed in this objective, the team will dispatch reminders and training materials ahead of the sessions, follow up to ensure that the attendance target was met, and organise their sessions according to the availability of all team members.

The second objective is to cultivate consistent discussions about UX insights. The goal is to start weekly forums and aim for a participation rate of 75% of the entire team. To promote these forums, there will be explicit promotion and scheduling of them. Furthermore, they'll encourage engagement and strive for a three-fourths team participation goal.

Lastly, they aim to boost customer contentment by 15% with the help of team-contributed UX improvements. Monitoring customer reactions will validate the effectiveness, and regular brainstorm sessions will provoke UX enhancement ideas. Implementation of these innovations resulting from team suggestions is the final step.
  • ObjectiveObjectiveFoster customer-centric culture through UX insights
  • Key ResultKRConduct 3 UX training sessions for all team members achieving 85% attendance
  • TaskSend reminders and materials related to training sessions in advance
  • TaskFollow-up to ensure 85% attendance was achieved in all sessions
  • TaskSchedule 3 UX training sessions to suit all team members' availability
  • Key ResultKRImplement weekly UX insights discussion forums, promoting 75% total team participation
  • TaskSet a goal of 75% total team participation
  • TaskPromote forums to encourage team engagement
  • TaskSchedule weekly UX insights discussion forums
  • Key ResultKREnhance customer satisfaction by 15% through UX improvements informed by team input
  • TaskMonitor and evaluate customer feedback to measure efficacy
  • TaskInitiate regular team brainstorming sessions on UX improvements
  • TaskImplement team's suggested UX enhancements
Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

  • Use AI to draft a complete set of OKRs in seconds
  • Connect your OKRs and team goals to your project
  • Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
  • Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

Related OKRs examples