15 customisable OKR examples for User Satisfaction

What are User Satisfaction OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for User Satisfaction to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own User Satisfaction OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

• Use our free OKR generator
• Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator

Our customisable User Satisfaction OKRs examples

We've added many examples of User Satisfaction Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1. OKRs to strengthen reporting capabilities in Workday for higher education sector

2. OKRs to enhance user satisfaction and engagement with our app

3. OKRs to improve user satisfaction through comprehensive training

4. OKRs to develop a unified platform for third-party data delivery to mobile apps

5. OKRs to enhance overall user experience on our platform

6. OKRs to launch user-friendly and engaging new B2B website

7. OKRs to enhance product value and user discovery speed

8. OKRs to improve app user experience through personalized design processes

9. OKRs to develop a functional and user-friendly MVP

10. OKRs to attain full functionality of the prototype

11. OKRs to deploy robust reporting platform

12. OKRs to develop a comprehensive observability platform that exceeds industry standards

13. OKRs to enhance the quality and comprehensibility of technical documentation

14. OKRs to enhance website usability and comply with accessibility standards

15. OKRs to successfully launch challenge MVP (Minimum Viable Product)

User Satisfaction OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your User Satisfaction OKRs in a strategy map

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

• It brings the goals back to the top of the mind
• It will highlight poorly set OKRs
• It will surface execution risks
• It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More User Satisfaction OKR templates

We have more templates to help you draft your team goals and OKRs.

• OKRs to enhance satisfaction levels of our clients
  enhanced-customer-satisfactionfeedback-implementationcustomer-service-representativeproduct-quality-inspectorcustomer-service-teamproduct-manufacturing-team
• OKRs to enhance Crowdstrike security measures
  crowdstrike-security-measuresphishing-attackscyber-security-specialiststaff-training-coordinatorcyber-security-teamit-support-team
• OKRs to boost frequency of customer purchases within given timeframes
  customer-loyaltypurchase-frequencycustomer-service-representativedigital-marketing-specialistcustomer-service-teammarketing-team
• OKRs to successfully launch an online POD store on Shopify using Printify
  print-on-demand-(pod)shopifyonline-store-developersales-strategistweb-development-teamsales-and-marketing-team
• OKRs to implement comprehensively effective PPE procedures
  ppetrainingsafety-auditorppe-training-facilitatorsafety-teamhuman-resources-team
• OKRs to improve website's SEO performance and user engagement
  keyword-researchwebsite-trafficseo-specialistcontent-managercontent-creation-teamseo-team

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

• To learn: What is the meaning of OKRs
• Blog posts: ODT Blog
• Success metrics: KPIs examples

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

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2 Build plans in seconds with AI

3Track your progress

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