13 customisable OKR examples for It Infrastructure Manager
What are It Infrastructure Manager OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Infrastructure Manager to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own It Infrastructure Manager OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable It Infrastructure Manager OKRs examples
You'll find below a list of Objectives and Key Results templates for It Infrastructure Manager. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to enhance the efficiency and stability of the IT infrastructure
Enhance the efficiency and stability of the IT infrastructure
Implement two additional failsafe protocols to boost data recovery speed by 15%
Develop and test two additional failsafe protocols
Implement the new protocols to enhance data recovery speed
Identify potential areas for implementing new failsafe protocols
Ensure 95% of helpdesk requests are resolved within 24 hours
Monitor daily reports to assess resolution timelines
Implement a high-priority response system for urgent requests
Train helpdesk staff in efficient problem-solving techniques
Reduce system downtime by 20% through proactive maintenance and upgrades
Implement a routine schedule for proactive system maintenance
Monitor system performance consistently for early issue detection
Prioritize timely system upgrades and patches
2. OKRs to ensure successful integration and deployment of Productiv SaaS application
Ensure successful integration and deployment of Productiv SaaS application
Fully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
Identify necessary APIs to connect Productiv SaaS to IT infrastructure
Execute integration process following API guidelines
Monitor and evaluate system performance post-integration
Train 90% of relevant staff in operating and maintaining Productiv SaaS effectively
Identify the staff who need to use Productiv SaaS
Arrange training sessions on Productiv SaaS operation
Supervise follow-up activities for effective maintenance training
Identify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
Identify all instances of shadow IT using Productiv SaaS
Analyze potential security risks and impact
Implement mitigation strategies for flagged risks
3. OKRs to enhance IT stability in the DACH region through strategic global and local collaborations
Enhance IT stability in the DACH region through strategic global and local collaborations
Implement 2 new IT infrastructure projects successfully with minimized downtime
Implement projects during least busy hours to minimize disruption
Prioritize tasks, delegate accordingly, and monitor progress regularly
Identify required resources and create detailed project plans for each system
Secure 3 new strategic partnerships with reputable IT service providers by end of Q2
Finalize and formalize partnership agreements
Identify reputable IT service providers for potential partnership
Set up meetings to present partnership proposals
Achieve a 25% reduction in IT-related complaints/issues from regional stakeholders
Improve IT infrastructure for enhanced efficiency
Implement advanced IT troubleshooting training for staff
Establish effective communication channels for IT issues
4. OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency
Enhance IT infrastructure and optimize helpdesk processes for improved efficiency
Increase customer satisfaction rating by 15% by implementing enhanced self-service options
Monitor customer satisfaction rating to measure the impact of enhanced self-service options
Conduct customer research to gather feedback and identify desired self-service features
Implement new self-service features based on customer feedback and identified areas of improvement
Evaluate current self-service options and identify potential areas of improvement
Achieve at least 90% compliance with IT security protocols through regular audits and training
Conduct quarterly audits to assess compliance with IT security protocols
Address any identified non-compliance issues promptly and provide appropriate corrective actions
Provide continuous monitoring and feedback to ensure adherence to IT security protocols
Develop and implement regular training programs to educate employees on IT security protocols
Reduce average resolution time by 20% through streamlined helpdesk workflows
Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
Implement automated ticket routing system to assign tickets to appropriate support agents
Develop standardized troubleshooting guides and knowledge base articles for common issues
Improve system availability by 10% through infrastructure upgrades and proactive maintenance
Develop and implement a proactive maintenance plan to prevent potential system failures
Implement necessary infrastructure upgrades based on the assessment findings
Monitor and analyze system performance regularly to identify any potential issues in advance
Conduct a thorough infrastructure assessment to identify potential areas for upgrade
5. OKRs to streamline data architecture to enhance overall efficiency and decision-making
Streamline data architecture to enhance overall efficiency and decision-making
Improve data governance framework to ensure data quality and compliance
Identify and rectify gaps in the current data governance policies
Implement regular compliance checks and audits for data management
Develop comprehensive data quality standards and measurement metrics
Enhance data infrastructure scalability to support future growth and evolving needs
Implement scalable data management solutions
Monitor and adjust scalability strategies regularly
Evaluate current data infrastructure strengths and limitations
Increase data integration automation to reduce manual efforts by 30%
Implement automation software to streamline data integration
Monitor and assess efficiency improvements post-implementation
Evaluate existing data integration processes and identify manual efforts
6. OKRs to maintain up-to-date security patches on our infrastructure
Maintain up-to-date security patches on our infrastructure
Assess and catalog current state of security patches within two weeks
Create a comprehensive catalog of findings
Identify all systems and software requiring security updates
Verify and document the existing security patches
Implement 100% of identified necessary security updates by quarter's end
Develop and execute a schedule for updates
Complete and verify each security update
Identify all required security updates
Develop and initiate routine weekly checks to confirm security patch updates
Establish routine checks for these updates
Identify necessary security patches weekly
Implement and confirm successful patch updates
7. OKRs to successfully migrate on-premises infrastructure to cloud service
Successfully migrate on-premises infrastructure to cloud service
Train all team members on how to use the new cloud service effectively
Schedule training sessions for all team members
Identify suitable training course for new cloud service
Monitor and assess team's proficiency post-training
Complete migration of all essential data and applications using cloud service
Begin transferring prioritized data to the cloud service
Assess and categorize all data and applications for migration
Conduct thorough post-migration testing and verification
Achieve cost savings of at least 20% compared to current on-premises setup
Establish and implement a company-wide energy saving program
Evaluate and implement more efficient, cost-effective technologies
Initiate negotiations with current vendors for price reductions
8. OKRs to successful migration of services from OnPremise to cloud
Successful migration of services from OnPremise to cloud
Identify and categorize all OnPremise services for migration by end of Week 3
Compile a list of all OnPremise services currently in use
Categorize each service based on priority for migration
Create a detailed migration schedule by end of Week 3
Conduct post-migration validation to ensure 100% functionality for all migrated services
Verify functionality of every migrated service
Resolve any identified post-migration issues
Conduct post-migration system checks
Achieve 70% service migration while ensuring zero disruption in client services
Identify and prioritize critical services for migration
Develop and execute a detailed migration plan
Continuously monitor and troubleshoot during migration
9. OKRs to efficiently eliminate the existing datacenter to minimize costs
Efficiently eliminate the existing datacenter to minimize costs
Reduce data center infrastructure costs by 20% through efficient decommissioning
Identify underutilized or outdated equipment for decommissioning
Evaluate effectiveness of current data center infrastructure
Implement efficient decommissioning processes to reduce costs
Achieve 30% cost savings by transitioning to cloud-based services
Analyze cost comparison between current and cloud-based services
Develop and implement transition plan to cloud services
Identify potential cloud-based service providers
Train IT team to manage new services, increasing operational efficiency by 25%
Evaluate performance improvements post-training
Identify necessary training for IT team for new services
Schedule and conduct IT training sessions
10. OKRs to efficiently migrate services and databases to Google Cloud
Efficiently migrate services and databases to Google Cloud
Achieve minimal downtime during the migration process
Conduct regular communication regarding the migration process with all relevant stakeholders
Perform a thorough assessment of the existing infrastructure and identify potential issues
Develop a detailed migration plan with clear timelines and allocated resources
Implement redundancy measures and backup systems to minimize the impact of any disruptions
Optimize costs by analyzing and implementing cost-effective solutions in Google Cloud
Identify and eliminate any unnecessary services or resources to reduce expenses
Regularly monitor and review cost reports and adjust strategies accordingly
Research and implement more cost-effective alternatives or optimized configurations for existing services
Conduct a thorough analysis of current Google Cloud services and associated costs
Ensure seamless data migration from existing databases to Google Cloud
Perform necessary data cleansing and transformation to ensure compatibility with Google Cloud
Assess current database structure and data volume for smooth migration planning
Create a detailed data migration strategy outlining steps, tools, and timelines
Execute step-by-step migration process, verifying data integrity and minimizing downtime
Successfully migrate all services from current platform to Google Cloud
11. OKRs to enhance the efficiency of internal team communication
Enhance the efficiency of internal team communication
Increase usage of team collaboration tools by 30%
Implement training sessions highlighting tool benefits and functionalities
Launch a company-wide communication promoting tool usage
Offer incentives for employees who regularly utilize the tools
Implement weekly team catch-up meetings, achieving 90% attendance
Track attendance to maintain rate above 90%
Schedule weekly meetings during common free time
Send reminders about meetings two days prior
Reduce email response time by 50%
Set dedicated times for checking and responding to emails
Prioritize emails based on urgency and importance
Use email templates for common responses
12. OKRs to reduce critical tech debt by 50% in six months
Minimize tech debt
Develop a plan of action to address targeted tech debt items
Prioritize critical tech debt items
Conduct a thorough tech debt analysis
Implement new development standards to prevent tech debt accumulation
13. OKRs to enhance service infrastructure to improve customer satisfaction
Improve customer satisfaction through enhanced service infrastructure
Enhance service infrastructure to achieve a 10% reduction in customer complaints
Implement a customer feedback system resulting in a 15% increase in positive feedback
Train employees to address customer concerns effectively and efficiently
Analyze feedback data to identify areas for improvement and implement necessary changes
Conduct a survey to gather customer feedback on a regular basis
Implement a rewards program to incentivize customers to provide positive feedback
Reduce average resolution time by 20% through optimized service processes
Regularly evaluate and update service technology and tools to improve response time
Streamline service protocols and eliminate unnecessary steps to expedite resolution time
Implement training programs to enhance the skills and efficiency of service representatives
Identify bottlenecks in service process through thorough analysis and data examination
Increase customer satisfaction score by 10% through improved service response time
It Infrastructure Manager OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your It Infrastructure Manager OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Infrastructure Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to integrate Generative AI across the entire product lineup
OKRs to increase the volume and quality of event sponsorships
OKRs to successfully attract and retain 10 net new customers
OKRs to increase sales and retain customers
OKRs to strengthen sales representatives' client relationships
OKRs to increase Atlassian licensing sales by 50%
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
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