15 customisable OKR examples for It Infrastructure Team
What are It Infrastructure Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Infrastructure Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own It Infrastructure Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable It Infrastructure Team OKRs examples
You'll find below a list of Objectives and Key Results templates for It Infrastructure Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to streamline and automate IT infrastructure processes
Streamline and automate IT infrastructure processes
Implement automation in 70% of server management tasks to enhance efficiency
Train the team on implementing automation processes- Identify the predominant server management tasks for automation
- Research and select suitable automation tools
- Deploy desktop automation to reduce manual tasks in IT support by 50%
- Purchase and install necessary automation software
- Identify repetitive, manual tasks in IT support for automation
- Train IT support staff in automation usage
- Develop an automated solution to resolve 60% of common network issues
- Test and implement the automation solution
- Identify common network issues and their frequency
- Design a prototype for automated issue resolution
2. OKRs to enhance the efficiency and stability of the IT infrastructure
- Enhance the efficiency and stability of the IT infrastructure
- Implement two additional failsafe protocols to boost data recovery speed by 15%
- Develop and test two additional failsafe protocols
- Implement the new protocols to enhance data recovery speed
- Identify potential areas for implementing new failsafe protocols
- Ensure 95% of helpdesk requests are resolved within 24 hours
- Monitor daily reports to assess resolution timelines
- Implement a high-priority response system for urgent requests
- Train helpdesk staff in efficient problem-solving techniques
- Reduce system downtime by 20% through proactive maintenance and upgrades
- Implement a routine schedule for proactive system maintenance
- Monitor system performance consistently for early issue detection
- Prioritize timely system upgrades and patches
3. OKRs to enhance IT stability in the DACH region through strategic global and local collaborations
- Enhance IT stability in the DACH region through strategic global and local collaborations
- Implement 2 new IT infrastructure projects successfully with minimized downtime
- Implement projects during least busy hours to minimize disruption
- Prioritize tasks, delegate accordingly, and monitor progress regularly
- Identify required resources and create detailed project plans for each system
- Secure 3 new strategic partnerships with reputable IT service providers by end of Q2
- Finalize and formalize partnership agreements
- Identify reputable IT service providers for potential partnership
- Set up meetings to present partnership proposals
- Achieve a 25% reduction in IT-related complaints/issues from regional stakeholders
- Improve IT infrastructure for enhanced efficiency
- Implement advanced IT troubleshooting training for staff
- Establish effective communication channels for IT issues
4. OKRs to ensure successful integration and deployment of Productiv SaaS application
- Ensure successful integration and deployment of Productiv SaaS application
- Fully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
- Identify necessary APIs to connect Productiv SaaS to IT infrastructure
- Execute integration process following API guidelines
- Monitor and evaluate system performance post-integration
- Train 90% of relevant staff in operating and maintaining Productiv SaaS effectively
- Identify the staff who need to use Productiv SaaS
- Arrange training sessions on Productiv SaaS operation
- Supervise follow-up activities for effective maintenance training
- Identify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
- Identify all instances of shadow IT using Productiv SaaS
- Analyze potential security risks and impact
- Implement mitigation strategies for flagged risks
5. OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency
- Enhance IT infrastructure and optimize helpdesk processes for improved efficiency
- Increase customer satisfaction rating by 15% by implementing enhanced self-service options
- Monitor customer satisfaction rating to measure the impact of enhanced self-service options
- Conduct customer research to gather feedback and identify desired self-service features
- Implement new self-service features based on customer feedback and identified areas of improvement
- Evaluate current self-service options and identify potential areas of improvement
- Achieve at least 90% compliance with IT security protocols through regular audits and training
- Conduct quarterly audits to assess compliance with IT security protocols
- Address any identified non-compliance issues promptly and provide appropriate corrective actions
- Provide continuous monitoring and feedback to ensure adherence to IT security protocols
- Develop and implement regular training programs to educate employees on IT security protocols
- Reduce average resolution time by 20% through streamlined helpdesk workflows
- Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
- Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
- Implement automated ticket routing system to assign tickets to appropriate support agents
- Develop standardized troubleshooting guides and knowledge base articles for common issues
- Improve system availability by 10% through infrastructure upgrades and proactive maintenance
- Develop and implement a proactive maintenance plan to prevent potential system failures
- Implement necessary infrastructure upgrades based on the assessment findings
- Monitor and analyze system performance regularly to identify any potential issues in advance
- Conduct a thorough infrastructure assessment to identify potential areas for upgrade
6. OKRs to streamline data architecture to enhance overall efficiency and decision-making
- Streamline data architecture to enhance overall efficiency and decision-making
- Improve data governance framework to ensure data quality and compliance
- Identify and rectify gaps in the current data governance policies
- Implement regular compliance checks and audits for data management
- Develop comprehensive data quality standards and measurement metrics
- Enhance data infrastructure scalability to support future growth and evolving needs
- Implement scalable data management solutions
- Monitor and adjust scalability strategies regularly
- Evaluate current data infrastructure strengths and limitations
- Increase data integration automation to reduce manual efforts by 30%
- Implement automation software to streamline data integration
- Monitor and assess efficiency improvements post-implementation
- Evaluate existing data integration processes and identify manual efforts
7. OKRs to successfully migrate on-premises infrastructure to cloud service
- Successfully migrate on-premises infrastructure to cloud service
- Train all team members on how to use the new cloud service effectively
- Schedule training sessions for all team members
- Identify suitable training course for new cloud service
- Monitor and assess team's proficiency post-training
- Complete migration of all essential data and applications using cloud service
- Begin transferring prioritized data to the cloud service
- Assess and categorize all data and applications for migration
- Conduct thorough post-migration testing and verification
- Achieve cost savings of at least 20% compared to current on-premises setup
- Establish and implement a company-wide energy saving program
- Evaluate and implement more efficient, cost-effective technologies
- Initiate negotiations with current vendors for price reductions
8. OKRs to successful migration of services from OnPremise to cloud
- Successful migration of services from OnPremise to cloud
- Identify and categorize all OnPremise services for migration by end of Week 3
- Compile a list of all OnPremise services currently in use
- Categorize each service based on priority for migration
- Create a detailed migration schedule by end of Week 3
- Conduct post-migration validation to ensure 100% functionality for all migrated services
- Verify functionality of every migrated service
- Resolve any identified post-migration issues
- Conduct post-migration system checks
- Achieve 70% service migration while ensuring zero disruption in client services
- Identify and prioritize critical services for migration
- Develop and execute a detailed migration plan
- Continuously monitor and troubleshoot during migration
9. OKRs to enhance physical security capabilities for premise protection
- Enhance physical security capabilities for premise protection
- Train 90% of security personnel on new security equipment usage
- Identify and list all security personnel requiring training
- Track and record training participation and completion
- Schedule training sessions on new equipment
- Implement surveillance system covering 100% of the premise area
- Test system thoroughly and adjust as necessary
- Identify blind spots and areas requiring camera installation
- Purchase and install necessary surveillance equipment
- Achieve zero security breaches in the test run of new measures
- Conduct frequent security audits and vulnerability assessments
- Implement strict access controls and authentication protocols
- Regularly update and patch all security software and systems
10. OKRs to improve the reliability and efficiency of IT Infrastructure
- Improve the reliability and efficiency of IT Infrastructure
- Decrease system downtime by 30% through proactive maintenance and upgrades
- Develop a regular schedule for proactive maintenance and system check-ups
- Implement latest upgrades and patches in a timely manner
- Monitor system metrics regularly to spot potential failures
- Improve incident response time by 20% for high-severity issues
- Simplify processes for faster issue resolution
- Train staff on efficient incident response protocol
- Implement an alert system for high-severity issues
- Implement a new automation system reducing manual tasks by 25%
- Train employees on new automation system usage
- Select appropriate automation software or tool
- Identify processes suitable for automation within the company
11. OKRs to efficiently eliminate the existing datacenter to minimize costs
- Efficiently eliminate the existing datacenter to minimize costs
- Reduce data center infrastructure costs by 20% through efficient decommissioning
- Identify underutilized or outdated equipment for decommissioning
- Evaluate effectiveness of current data center infrastructure
- Implement efficient decommissioning processes to reduce costs
- Achieve 30% cost savings by transitioning to cloud-based services
- Analyze cost comparison between current and cloud-based services
- Develop and implement transition plan to cloud services
- Identify potential cloud-based service providers
- Train IT team to manage new services, increasing operational efficiency by 25%
- Evaluate performance improvements post-training
- Identify necessary training for IT team for new services
- Schedule and conduct IT training sessions
12. OKRs to ensure up-to-date server infrastructure
- Ensure up-to-date server infrastructure
- Achieve 100% completion of server vulnerability patches
- Develop or source needed patches
- Identify all existing server vulnerabilities
- Implement patches on all servers
- Increase automated update success rate to 98%
- Monitor and analyze failed updates for improvements
- Enhance testing procedures for all automated updates
- Improve error handling mechanisms in the automation code
- Decrease server down-time during updates by 30%
- Utilize rolling updates to minimize interruption
- Implement automated backup and recovery systems
- Enhance predictive maintenance capabilities
13. OKRs to enhance stability and resilience in Virtual Desktop Infrastructure (VDI)
- Enhance stability and resilience in Virtual Desktop Infrastructure (VDI)
- Improve disaster recovery success rate to 95% by enhancing resiliency plans
- Develop and implement improvements to increase plan resiliency
- Regularly test and adjust plans as necessary
- Perform a thorough assessment of current disaster recovery plans
- Reduce average client-side VDI errors by 20% through software updates and troubleshooting guides
- Train clients on using troubleshooting guides
- Develop comprehensive troubleshooting guides for common errors
- Implement regular software updates on client-side VDI systems
- Decrease system downtime by 30% through infrastructure optimization and redundancy implementation
- Conduct a comprehensive assessment of the existing infrastructure
- Optimize system operations for improved functionality
- Implement redundancy systems to assure uninterrupted operation
14. OKRs to successfully sunset Rapid7 platform
- Successfully sunset Rapid7 platform
- Identify and document all dependencies on the Rapid7 platform by the end of Q1
- Catalog all applications using Rapid7 platform
- Document configuration settings and usages
- List associated modules and external connections
- Develop and test a migration strategy for 70% of identified dependencies
- Develop a migration strategy for identified dependencies
- Identify and list all software and system dependencies
- Execute, monitor, and test the migration strategy
- Effectively communicate changes to all stakeholders, achieving an 80% understanding rate
- Conduct surveys to gauge comprehension level
- Clearly outline changes in an easily understandable format
- Arrange communication sessions for detailed explanation
15. OKRs to efficiently migrate services and databases to Google Cloud
- Efficiently migrate services and databases to Google Cloud
- Achieve minimal downtime during the migration process
- Conduct regular communication regarding the migration process with all relevant stakeholders
- Perform a thorough assessment of the existing infrastructure and identify potential issues
- Develop a detailed migration plan with clear timelines and allocated resources
- Implement redundancy measures and backup systems to minimize the impact of any disruptions
- Optimize costs by analyzing and implementing cost-effective solutions in Google Cloud
- Identify and eliminate any unnecessary services or resources to reduce expenses
- Regularly monitor and review cost reports and adjust strategies accordingly
- Research and implement more cost-effective alternatives or optimized configurations for existing services
- Conduct a thorough analysis of current Google Cloud services and associated costs
- Ensure seamless data migration from existing databases to Google Cloud
- Perform necessary data cleansing and transformation to ensure compatibility with Google Cloud
- Assess current database structure and data volume for smooth migration planning
- Create a detailed data migration strategy outlining steps, tools, and timelines
- Execute step-by-step migration process, verifying data integrity and minimizing downtime
- Successfully migrate all services from current platform to Google Cloud
It Infrastructure Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your It Infrastructure Team OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Infrastructure Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to increase gross profit margin to 10% in MICE
- OKRs to streamline accounts receivable operations
- OKRs to improve ticket resolution process in DACH region
- OKRs to enhance efficiency and productivity in development within the team
- OKRs to implement IdentityNow for efficient account creation
- OKRs to increase unrestricted funding to bolster organization sustainability
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.