8 OKR examples for It Infrastructure Team

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It Infrastructure Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read more about the OKR meaning online.

Best practices for OKR

Your objectives should be ambitious, but achievable. Your key results should be measurable and time-bound. It can also be helfpul to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Building your own OKRs with AI

While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.

- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives – including a GPT-4 powered goal generator

How to track OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework.

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKRs-tracking platform to make things easier.

We recommend Tability for an easy way to set and track OKRs with your team.

Check out the 5 best OKR tracking templates to find the best way to monitor progress during the quarter.

It Infrastructure Team OKRs templates

You'll find below a list of Objectives and Key Results for It Infrastructure Team.

OKRs to enhance the efficiency and stability of the IT infrastructure

  • ObjectiveEnhance the efficiency and stability of the IT infrastructure
  • Key ResultImplement two additional failsafe protocols to boost data recovery speed by 15%
  • TaskDevelop and test two additional failsafe protocols
  • TaskImplement the new protocols to enhance data recovery speed
  • TaskIdentify potential areas for implementing new failsafe protocols
  • Key ResultEnsure 95% of helpdesk requests are resolved within 24 hours
  • TaskMonitor daily reports to assess resolution timelines
  • TaskImplement a high-priority response system for urgent requests
  • TaskTrain helpdesk staff in efficient problem-solving techniques
  • Key ResultReduce system downtime by 20% through proactive maintenance and upgrades
  • TaskImplement a routine schedule for proactive system maintenance
  • TaskMonitor system performance consistently for early issue detection
  • TaskPrioritize timely system upgrades and patches
Turn OKRs into a Strategy Map

OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency

  • ObjectiveEnhance IT infrastructure and optimize helpdesk processes for improved efficiency
  • Key ResultIncrease customer satisfaction rating by 15% by implementing enhanced self-service options
  • TaskMonitor customer satisfaction rating to measure the impact of enhanced self-service options
  • TaskConduct customer research to gather feedback and identify desired self-service features
  • TaskImplement new self-service features based on customer feedback and identified areas of improvement
  • TaskEvaluate current self-service options and identify potential areas of improvement
  • Key ResultAchieve at least 90% compliance with IT security protocols through regular audits and training
  • TaskConduct quarterly audits to assess compliance with IT security protocols
  • TaskAddress any identified non-compliance issues promptly and provide appropriate corrective actions
  • TaskProvide continuous monitoring and feedback to ensure adherence to IT security protocols
  • TaskDevelop and implement regular training programs to educate employees on IT security protocols
  • Key ResultReduce average resolution time by 20% through streamlined helpdesk workflows
  • TaskAnalyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
  • TaskConduct regular training sessions for helpdesk staff to improve technical skills and efficiency
  • TaskImplement automated ticket routing system to assign tickets to appropriate support agents
  • TaskDevelop standardized troubleshooting guides and knowledge base articles for common issues
  • Key ResultImprove system availability by 10% through infrastructure upgrades and proactive maintenance
  • TaskDevelop and implement a proactive maintenance plan to prevent potential system failures
  • TaskImplement necessary infrastructure upgrades based on the assessment findings
  • TaskMonitor and analyze system performance regularly to identify any potential issues in advance
  • TaskConduct a thorough infrastructure assessment to identify potential areas for upgrade

OKRs to streamline data architecture to enhance overall efficiency and decision-making

  • ObjectiveStreamline data architecture to enhance overall efficiency and decision-making
  • Key ResultImprove data governance framework to ensure data quality and compliance
  • TaskIdentify and rectify gaps in the current data governance policies
  • TaskImplement regular compliance checks and audits for data management
  • TaskDevelop comprehensive data quality standards and measurement metrics
  • Key ResultEnhance data infrastructure scalability to support future growth and evolving needs
  • TaskImplement scalable data management solutions
  • TaskMonitor and adjust scalability strategies regularly
  • TaskEvaluate current data infrastructure strengths and limitations
  • Key ResultIncrease data integration automation to reduce manual efforts by 30%
  • TaskImplement automation software to streamline data integration
  • TaskMonitor and assess efficiency improvements post-implementation
  • TaskEvaluate existing data integration processes and identify manual efforts

OKRs to successfully migrate on-premises infrastructure to cloud service

  • ObjectiveSuccessfully migrate on-premises infrastructure to cloud service
  • Key ResultTrain all team members on how to use the new cloud service effectively
  • TaskSchedule training sessions for all team members
  • TaskIdentify suitable training course for new cloud service
  • TaskMonitor and assess team's proficiency post-training
  • Key ResultComplete migration of all essential data and applications using cloud service
  • TaskBegin transferring prioritized data to the cloud service
  • TaskAssess and categorize all data and applications for migration
  • TaskConduct thorough post-migration testing and verification
  • Key ResultAchieve cost savings of at least 20% compared to current on-premises setup
  • TaskEstablish and implement a company-wide energy saving program
  • TaskEvaluate and implement more efficient, cost-effective technologies
  • TaskInitiate negotiations with current vendors for price reductions

OKRs to improve the reliability and efficiency of IT Infrastructure

  • ObjectiveImprove the reliability and efficiency of IT Infrastructure
  • Key ResultDecrease system downtime by 30% through proactive maintenance and upgrades
  • TaskDevelop a regular schedule for proactive maintenance and system check-ups
  • TaskImplement latest upgrades and patches in a timely manner
  • TaskMonitor system metrics regularly to spot potential failures
  • Key ResultImprove incident response time by 20% for high-severity issues
  • TaskSimplify processes for faster issue resolution
  • TaskTrain staff on efficient incident response protocol
  • TaskImplement an alert system for high-severity issues
  • Key ResultImplement a new automation system reducing manual tasks by 25%
  • TaskTrain employees on new automation system usage
  • TaskSelect appropriate automation software or tool
  • TaskIdentify processes suitable for automation within the company

OKRs to efficiently migrate services and databases to Google Cloud

  • ObjectiveEfficiently migrate services and databases to Google Cloud
  • Key ResultAchieve minimal downtime during the migration process
  • TaskConduct regular communication regarding the migration process with all relevant stakeholders
  • TaskPerform a thorough assessment of the existing infrastructure and identify potential issues
  • TaskDevelop a detailed migration plan with clear timelines and allocated resources
  • TaskImplement redundancy measures and backup systems to minimize the impact of any disruptions
  • Key ResultOptimize costs by analyzing and implementing cost-effective solutions in Google Cloud
  • TaskIdentify and eliminate any unnecessary services or resources to reduce expenses
  • TaskRegularly monitor and review cost reports and adjust strategies accordingly
  • TaskResearch and implement more cost-effective alternatives or optimized configurations for existing services
  • TaskConduct a thorough analysis of current Google Cloud services and associated costs
  • Key ResultEnsure seamless data migration from existing databases to Google Cloud
  • TaskPerform necessary data cleansing and transformation to ensure compatibility with Google Cloud
  • TaskAssess current database structure and data volume for smooth migration planning
  • TaskCreate a detailed data migration strategy outlining steps, tools, and timelines
  • TaskExecute step-by-step migration process, verifying data integrity and minimizing downtime
  • Key ResultSuccessfully migrate all services from current platform to Google Cloud

OKRs to enhance service infrastructure to improve customer satisfaction

  • ObjectiveImprove customer satisfaction through enhanced service infrastructure
  • Key ResultEnhance service infrastructure to achieve a 10% reduction in customer complaints
  • Key ResultImplement a customer feedback system resulting in a 15% increase in positive feedback
  • TaskTrain employees to address customer concerns effectively and efficiently
  • TaskAnalyze feedback data to identify areas for improvement and implement necessary changes
  • TaskConduct a survey to gather customer feedback on a regular basis
  • TaskImplement a rewards program to incentivize customers to provide positive feedback
  • Key ResultReduce average resolution time by 20% through optimized service processes
  • TaskRegularly evaluate and update service technology and tools to improve response time
  • TaskStreamline service protocols and eliminate unnecessary steps to expedite resolution time
  • TaskImplement training programs to enhance the skills and efficiency of service representatives
  • TaskIdentify bottlenecks in service process through thorough analysis and data examination
  • Key ResultIncrease customer satisfaction score by 10% through improved service response time

OKRs to enhance the organization's cybersecurity infrastructure

  • ObjectiveEnhance the organization's cybersecurity infrastructure
  • Key ResultImplement multi-factor authentication for all internal systems by the end of Q2
  • TaskImplement selected multi-factor authentication solution
  • TaskAssess current authentication methods across all systems
  • TaskIdentify suitable multi-factor authentication solutions
  • Key ResultConduct cybersecurity training programs for 90% of employees
  • TaskIdentify the key cybersecurity principles for training content
  • TaskOrganize training schedules for employees
  • TaskEvaluate post-training comprehension and application
  • Key ResultCarry out system vulnerability assessment every week to spot and fix any gaps
  • TaskImplement necessary fixes to detected vulnerabilities immediately
  • TaskAnalyze assessment results to identify security gaps
  • TaskSchedule weekly system vulnerability assessments

More OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.