15 customisable OKR examples for It Training Team
What are It Training Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Training Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own It Training Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable It Training Team OKRs examples
You'll find below a list of Objectives and Key Results templates for It Training Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to enhance communication and training for Business-led IT services
Enhance communication and training for Business-led IT services
Decrease IT related issues raised by employees by 30% following the training
Implement intensive and comprehensive IT training for all employees- Establish a solid IT support team for immediate troubleshooting
- Conduct regular IT performance checks and updates
- Increase employee trainee count by 40% in IT procedures and process
- Allocate budget for training and development programs
- Develop and implement strategic recruitment plans
- Identify the need for additional IT trainees in the department
- Improve post-training test scores by 25% to ensure comprehension and retention
- Implement interactive learning activities during training
- Offer one-on-one follow up coaching sessions
- Develop comprehensive study guides for post-training review
2. OKRs to ensure successful integration and deployment of Productiv SaaS application
- Ensure successful integration and deployment of Productiv SaaS application
- Fully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
- Identify necessary APIs to connect Productiv SaaS to IT infrastructure
- Execute integration process following API guidelines
- Monitor and evaluate system performance post-integration
- Train 90% of relevant staff in operating and maintaining Productiv SaaS effectively
- Identify the staff who need to use Productiv SaaS
- Arrange training sessions on Productiv SaaS operation
- Supervise follow-up activities for effective maintenance training
- Identify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
- Identify all instances of shadow IT using Productiv SaaS
- Analyze potential security risks and impact
- Implement mitigation strategies for flagged risks
3. OKRs to streamline IT Service Desk for swifter resolution time
- Streamline IT Service Desk for swifter resolution time
- Enhance self-service portal use by 50% to promote faster issue resolution
- Implement a feedback mechanism on portal usability
- Launch a portal awareness campaign to increase visibility
- Develop user-friendly navigation for efficient self-service usage
- Implement a new training program to improve technical troubleshooting skills by 30%
- Develop comprehensive, skills-focused training program
- Identify key areas of technical troubleshooting needing improvement
- Implement training program and monitor progress
- Decrease average ticket response time by 20%
- Implement a ticket prioritization system
- Boost staff levels during peak times
- Train support team in effective time management
4. OKRs to deploy Productiv SaaS for optimal application management
- Deploy Productiv SaaS for optimal application management
- Train 90% of IT staff efficiently on Productiv SaaS application management tools
- Develop comprehensive, effective training program
- Schedule and conduct training sessions for IT staff
- Identify key features of Productiv SaaS for training material
- Identify and onboard 100% of necessary applications into Productiv SaaS within a quarter
- Implement gradual onboarding phase for each application
- Catalog all necessary applications for full Productiv SaaS integration
- Train team on Productiv SaaS onboarding process
- Reduce shadow IT instances by 50% using Productiv management tools
- Monitor and evaluate reduction in shadow IT instances
- Implement Productiv management tools across all IT systems
- Conduct training on Productiv for all IT staff
5. OKRs to seamless integration and deployment of Productiv SaaS application
- Seamless integration and deployment of Productiv SaaS application
- Identify and reduce shadow IT instances by 25% using the Productiv app
- Assemble team to identify current shadow IT instances
- Establish plan to reduce shadow IT by 25%
- Utilize Productiv app for IT management analysis
- Validate Productiv SaaS's compatibility with our systems by the end of week 1
- Execute a small-scale compatibility test using Productiv SaaS
- Identify our system's requirements and Productiv SaaS's specifications
- Analyze test results and articulate findings
- Successfully train 90% of the IT team on managing the Productiv SaaS application
- Identify key features in the Productiv SaaS application for training focus
- Develop comprehensive training program for IT team members
- Monitor and evaluate training progress and effectiveness
6. OKRs to complete Windows 10 update on all DC PCs
- Complete Windows 10 update on all DC PCs
- Fully update 100% of DC PCs to Windows 10 by the end of the quarter
- Validate successful Windows 10 installation
- Install Windows 10 on non-updated PCs
- Conduct software audit on all DC PCs
- Reach 60% upgrade rate on DC PCs to Windows 10 by end of second month
- Develop an effective, step-by-step upgrade guide for Windows 10
- Offer technical support during the upgrade process
- Conduct training sessions about the Windows 10 upgrade
- Achieve 30% of DC PC's Windows 10 update by end of first month
- Schedule update process for identified PCs
- Monitor and ensure successful upgrade completion
- Identify PCs for Windows 10 upgrade
7. OKRs to enhance efficiency of material calculation to construction site
- Enhance efficiency of material calculation to construction site
- Implement a reliable software tool that reduces calculation errors by 70%
- Identify software tools that specialize in reducing calculation errors
- Implement chosen software tool into the current system
- Evaluate each software tool’s reliability and effectiveness
- Complete training for staff on the new calculation procedures within 60 days
- Schedule and conduct staff training sessions
- Identify suitable training methods and resources
- Outline key points of the new calculation procedures
- Reduce wastage from incorrect calculations by at least 50%
- Use digital calculation tools or software for precision
- Implement regular training programs on calculation accuracy
- Regularly review and correct calculation errors
8. OKRs to strengthen the company's network security defenses
- Strengthen the company's network security defenses
- Train 90% of employees on new network security protocols within the next quarter
- Assess current understanding of network security protocols among employees
- Implement training, ensuring participation of at least 90% of employees
- Develop comprehensive training program on new security protocols
- Implement two-factor authentication for all user accounts by the end of next quarter
- Purchase and set up chosen authentication system
- Train users on new authentication system
- Research best two-factor authentication systems for our needs
- Reduce the number of detected security breaches by 80% compared to last quarter
- Implement an updated, top-quality cybersecurity system
- Provide comprehensive cybersecurity training for all staff
- Conduct regular, intensive IT security audits
9. OKRs to enhance the IT incident acknowledgement process
- Enhance the IT incident acknowledgement process
- Decrease IT incident response time by 20%
- Provide training on swift incident response techniques
- Continually review and optimize response protocols
- Implement automated incident notification and ticketing systems
- Achieve 95% positive feedback on improved incident communication from internal stakeholders
- Develop a user-friendly system for instant incident reporting and updates
- Implement regular training on effective incident communication for all staff
- Survey internal stakeholders regularly to gauge satisfaction levels
- Implement new incident acknowledgement protocol for 100% of IT staff
- Develop clear incident acknowledgement protocol for IT team
- Organize comprehensive training sessions on new protocol
- Monitor and ensure all IT staff members adhere to the new protocol
10. OKRs to develop a comprehensive IT upskilling program for colleagues
- Develop a comprehensive IT upskilling program for colleagues
- Identify 3 major IT skill gaps in the team within 7 days
- Compare findings with current IT skill standards
- Analyze team's recent project performance
- Survey team to identify perceived IT skills deficiencies
- Achieve 80% completion rate across all training modules over the quarter
- Regularly monitor and review completion progress
- Implement incentives to motivate completion
- Develop engaging and comprehensive training modules
- Design 2 in-depth training modules per identified gap in the subsequent 3 weeks
- Design and finalize two training modules per gap
- Identify the gaps that need training modules
- Develop detailed outlines for each module
11. OKRs to upgrade security monitoring team skills and tools
- Upgrade security monitoring team skills and tools
- Decrease incident response time by 15%
- Implement efficient incident detection tools
- Train teams on rapid incident response protocols
- Schedule regular response time audits
- Implement advanced security training for 85% of the team
- Identify members who need advanced security training
- Source experts for advanced security training
- Schedule and coordinate training sessions
- Increase the detection rate of suspicious activities by 25%
- Train employees on identifying potential suspicious activities
- Regularly update and enhance security protocols
- Implement advanced analytics tools for better suspicious activity detection
12. OKRs to implement up-to-date IT systems
- Implement up-to-date IT systems
- Train all IT staff on new systems, achieving 90% proficiency rating
- Schedule regular training sessions for IT staff
- Conduct proficiency assessments post-training
- Identify necessary training programs for new systems
- Identify and acquire latest IT systems by assessing 5 different vendors
- Identify five vendors offering the latest IT systems
- Evaluate each vendor based on system capabilities and support
- Finalize and acquire the most suitable IT system
- Launch and integrate new IT systems with 0% downtime
- Streamline integration tasks to minimize potential interruptions
- Implement a phased rollout approach for new systems deployment
- Set up a parallel operational environment for new systems testing
13. OKRs to successfully migrate admin application to existing platform
- Successfully migrate admin application to existing platform
- Train all users on the new platform to ensure smooth transition
- Monitor user experience for further improvements
- Develop comprehensive training materials on the new platform
- Organize training sessions for all users
- Complete data migration without any loss or errors
- Perform a full backup of all existing data
- Verify and validate migrated data
- Use reliable software to conduct data migration
- Update all functionalities to align with existing platform requirements
- Identify and note necessary updates for functionalities
- Review current platform requirements thoroughly
- Implement and test functionality updates
14. OKRs to strengthen overall company cybersecurity knowledge and protocol compliance
- Strengthen overall company cybersecurity knowledge and protocol compliance
- Decrease the occurrence of cybersecurity breaches by 30%
- Implement regular, mandatory cybersecurity training for staff
- Regularly update security software and firewalls
- Conduct routine system vulnerability assessments
- Pass cybersecurity compliance audits with a success rate of 95% or more
- Consistently monitor and evaluate system vulnerabilities
- Regularly train staff on cybersecurity best practices
- Implement updated, robust cybersecurity protocols and software
- Increase employee participation in cybersecurity training sessions by 25%
- Personalize training sessions to individual role requirements
- Boost training session visibility through internal communications
- Implement incentives for completing cybersecurity training
15. OKRs to successfully migrate on-premises infrastructure to cloud service
- Successfully migrate on-premises infrastructure to cloud service
- Train all team members on how to use the new cloud service effectively
- Schedule training sessions for all team members
- Identify suitable training course for new cloud service
- Monitor and assess team's proficiency post-training
- Complete migration of all essential data and applications using cloud service
- Begin transferring prioritized data to the cloud service
- Assess and categorize all data and applications for migration
- Conduct thorough post-migration testing and verification
- Achieve cost savings of at least 20% compared to current on-premises setup
- Establish and implement a company-wide energy saving program
- Evaluate and implement more efficient, cost-effective technologies
- Initiate negotiations with current vendors for price reductions
It Training Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your It Training Team OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Training Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to boost revenue from existing customer base
- OKRs to ensure water-proof status of all line extenders and taps on cable system
- OKRs to to increase monthly turnover to 2 million rand
- OKRs to develop comprehensive USB chip for government use
- OKRs to cultivate a resilient, long-lasting community culture
- OKRs to implement automation for processing work intake forms
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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