15 customisable OKR examples for It Training Team

What are It Training Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It Training Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own It Training Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable It Training Team OKRs examples

You'll find below a list of Objectives and Key Results templates for It Training Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1. OKR to enhance communication and training for Business-led IT services

  • ObjectiveEnhance communication and training for Business-led IT services
  • Key ResultDecrease IT related issues raised by employees by 30% following the training
  • TaskImplement intensive and comprehensive IT training for all employees
  • TaskEstablish a solid IT support team for immediate troubleshooting
  • TaskConduct regular IT performance checks and updates
  • Key ResultIncrease employee trainee count by 40% in IT procedures and process
  • TaskAllocate budget for training and development programs
  • TaskDevelop and implement strategic recruitment plans
  • TaskIdentify the need for additional IT trainees in the department
  • Key ResultImprove post-training test scores by 25% to ensure comprehension and retention
  • TaskImplement interactive learning activities during training
  • TaskOffer one-on-one follow up coaching sessions
  • TaskDevelop comprehensive study guides for post-training review

2. OKR to ensure successful integration and deployment of Productiv SaaS application

  • ObjectiveEnsure successful integration and deployment of Productiv SaaS application
  • Key ResultFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
  • TaskIdentify necessary APIs to connect Productiv SaaS to IT infrastructure
  • TaskExecute integration process following API guidelines
  • TaskMonitor and evaluate system performance post-integration
  • Key ResultTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
  • TaskIdentify the staff who need to use Productiv SaaS
  • TaskArrange training sessions on Productiv SaaS operation
  • TaskSupervise follow-up activities for effective maintenance training
  • Key ResultIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
  • TaskIdentify all instances of shadow IT using Productiv SaaS
  • TaskAnalyze potential security risks and impact
  • TaskImplement mitigation strategies for flagged risks

3. OKR to streamline IT Service Desk for swifter resolution time

  • ObjectiveStreamline IT Service Desk for swifter resolution time
  • Key ResultEnhance self-service portal use by 50% to promote faster issue resolution
  • TaskImplement a feedback mechanism on portal usability
  • TaskLaunch a portal awareness campaign to increase visibility
  • TaskDevelop user-friendly navigation for efficient self-service usage
  • Key ResultImplement a new training program to improve technical troubleshooting skills by 30%
  • TaskDevelop comprehensive, skills-focused training program
  • TaskIdentify key areas of technical troubleshooting needing improvement
  • TaskImplement training program and monitor progress
  • Key ResultDecrease average ticket response time by 20%
  • TaskImplement a ticket prioritization system
  • TaskBoost staff levels during peak times
  • TaskTrain support team in effective time management

4. OKR to deploy Productiv SaaS for optimal application management

  • ObjectiveDeploy Productiv SaaS for optimal application management
  • Key ResultTrain 90% of IT staff efficiently on Productiv SaaS application management tools
  • TaskDevelop comprehensive, effective training program
  • TaskSchedule and conduct training sessions for IT staff
  • TaskIdentify key features of Productiv SaaS for training material
  • Key ResultIdentify and onboard 100% of necessary applications into Productiv SaaS within a quarter
  • TaskImplement gradual onboarding phase for each application
  • TaskCatalog all necessary applications for full Productiv SaaS integration
  • TaskTrain team on Productiv SaaS onboarding process
  • Key ResultReduce shadow IT instances by 50% using Productiv management tools
  • TaskMonitor and evaluate reduction in shadow IT instances
  • TaskImplement Productiv management tools across all IT systems
  • TaskConduct training on Productiv for all IT staff

5. OKR to seamless integration and deployment of Productiv SaaS application

  • ObjectiveSeamless integration and deployment of Productiv SaaS application
  • Key ResultIdentify and reduce shadow IT instances by 25% using the Productiv app
  • TaskAssemble team to identify current shadow IT instances
  • TaskEstablish plan to reduce shadow IT by 25%
  • TaskUtilize Productiv app for IT management analysis
  • Key ResultValidate Productiv SaaS's compatibility with our systems by the end of week 1
  • TaskExecute a small-scale compatibility test using Productiv SaaS
  • TaskIdentify our system's requirements and Productiv SaaS's specifications
  • TaskAnalyze test results and articulate findings
  • Key ResultSuccessfully train 90% of the IT team on managing the Productiv SaaS application
  • TaskIdentify key features in the Productiv SaaS application for training focus
  • TaskDevelop comprehensive training program for IT team members
  • TaskMonitor and evaluate training progress and effectiveness

6. OKR to complete Windows 10 update on all DC PCs

  • ObjectiveComplete Windows 10 update on all DC PCs
  • Key ResultFully update 100% of DC PCs to Windows 10 by the end of the quarter
  • TaskValidate successful Windows 10 installation
  • TaskInstall Windows 10 on non-updated PCs
  • TaskConduct software audit on all DC PCs
  • Key ResultReach 60% upgrade rate on DC PCs to Windows 10 by end of second month
  • TaskDevelop an effective, step-by-step upgrade guide for Windows 10
  • TaskOffer technical support during the upgrade process
  • TaskConduct training sessions about the Windows 10 upgrade
  • Key ResultAchieve 30% of DC PC's Windows 10 update by end of first month
  • TaskSchedule update process for identified PCs
  • TaskMonitor and ensure successful upgrade completion
  • TaskIdentify PCs for Windows 10 upgrade

7. OKR to strengthen the company's network security defenses

  • ObjectiveStrengthen the company's network security defenses
  • Key ResultTrain 90% of employees on new network security protocols within the next quarter
  • TaskAssess current understanding of network security protocols among employees
  • TaskImplement training, ensuring participation of at least 90% of employees
  • TaskDevelop comprehensive training program on new security protocols
  • Key ResultImplement two-factor authentication for all user accounts by the end of next quarter
  • TaskPurchase and set up chosen authentication system
  • TaskTrain users on new authentication system
  • TaskResearch best two-factor authentication systems for our needs
  • Key ResultReduce the number of detected security breaches by 80% compared to last quarter
  • TaskImplement an updated, top-quality cybersecurity system
  • TaskProvide comprehensive cybersecurity training for all staff
  • TaskConduct regular, intensive IT security audits

8. OKR to enhance the IT incident acknowledgement process

  • ObjectiveEnhance the IT incident acknowledgement process
  • Key ResultDecrease IT incident response time by 20%
  • TaskProvide training on swift incident response techniques
  • TaskContinually review and optimize response protocols
  • TaskImplement automated incident notification and ticketing systems
  • Key ResultAchieve 95% positive feedback on improved incident communication from internal stakeholders
  • TaskDevelop a user-friendly system for instant incident reporting and updates
  • TaskImplement regular training on effective incident communication for all staff
  • TaskSurvey internal stakeholders regularly to gauge satisfaction levels
  • Key ResultImplement new incident acknowledgement protocol for 100% of IT staff
  • TaskDevelop clear incident acknowledgement protocol for IT team
  • TaskOrganize comprehensive training sessions on new protocol
  • TaskMonitor and ensure all IT staff members adhere to the new protocol

9. OKR to develop a comprehensive IT upskilling program for colleagues

  • ObjectiveDevelop a comprehensive IT upskilling program for colleagues
  • Key ResultIdentify 3 major IT skill gaps in the team within 7 days
  • TaskCompare findings with current IT skill standards
  • TaskAnalyze team's recent project performance
  • TaskSurvey team to identify perceived IT skills deficiencies
  • Key ResultAchieve 80% completion rate across all training modules over the quarter
  • TaskRegularly monitor and review completion progress
  • TaskImplement incentives to motivate completion
  • TaskDevelop engaging and comprehensive training modules
  • Key ResultDesign 2 in-depth training modules per identified gap in the subsequent 3 weeks
  • TaskDesign and finalize two training modules per gap
  • TaskIdentify the gaps that need training modules
  • TaskDevelop detailed outlines for each module

10. OKR to implement up-to-date IT systems

  • ObjectiveImplement up-to-date IT systems
  • Key ResultTrain all IT staff on new systems, achieving 90% proficiency rating
  • TaskSchedule regular training sessions for IT staff
  • TaskConduct proficiency assessments post-training
  • TaskIdentify necessary training programs for new systems
  • Key ResultIdentify and acquire latest IT systems by assessing 5 different vendors
  • TaskIdentify five vendors offering the latest IT systems
  • TaskEvaluate each vendor based on system capabilities and support
  • TaskFinalize and acquire the most suitable IT system
  • Key ResultLaunch and integrate new IT systems with 0% downtime
  • TaskStreamline integration tasks to minimize potential interruptions
  • TaskImplement a phased rollout approach for new systems deployment
  • TaskSet up a parallel operational environment for new systems testing

11. OKR to successfully migrate admin application to existing platform

  • ObjectiveSuccessfully migrate admin application to existing platform
  • Key ResultTrain all users on the new platform to ensure smooth transition
  • TaskMonitor user experience for further improvements
  • TaskDevelop comprehensive training materials on the new platform
  • TaskOrganize training sessions for all users
  • Key ResultComplete data migration without any loss or errors
  • TaskPerform a full backup of all existing data
  • TaskVerify and validate migrated data
  • TaskUse reliable software to conduct data migration
  • Key ResultUpdate all functionalities to align with existing platform requirements
  • TaskIdentify and note necessary updates for functionalities
  • TaskReview current platform requirements thoroughly
  • TaskImplement and test functionality updates

12. OKR to successfully migrate on-premises infrastructure to cloud service

  • ObjectiveSuccessfully migrate on-premises infrastructure to cloud service
  • Key ResultTrain all team members on how to use the new cloud service effectively
  • TaskSchedule training sessions for all team members
  • TaskIdentify suitable training course for new cloud service
  • TaskMonitor and assess team's proficiency post-training
  • Key ResultComplete migration of all essential data and applications using cloud service
  • TaskBegin transferring prioritized data to the cloud service
  • TaskAssess and categorize all data and applications for migration
  • TaskConduct thorough post-migration testing and verification
  • Key ResultAchieve cost savings of at least 20% compared to current on-premises setup
  • TaskEstablish and implement a company-wide energy saving program
  • TaskEvaluate and implement more efficient, cost-effective technologies
  • TaskInitiate negotiations with current vendors for price reductions

13. OKR to efficiently eliminate the existing datacenter to minimize costs

  • ObjectiveEfficiently eliminate the existing datacenter to minimize costs
  • Key ResultReduce data center infrastructure costs by 20% through efficient decommissioning
  • TaskIdentify underutilized or outdated equipment for decommissioning
  • TaskEvaluate effectiveness of current data center infrastructure
  • TaskImplement efficient decommissioning processes to reduce costs
  • Key ResultAchieve 30% cost savings by transitioning to cloud-based services
  • TaskAnalyze cost comparison between current and cloud-based services
  • TaskDevelop and implement transition plan to cloud services
  • TaskIdentify potential cloud-based service providers
  • Key ResultTrain IT team to manage new services, increasing operational efficiency by 25%
  • TaskEvaluate performance improvements post-training
  • TaskIdentify necessary training for IT team for new services
  • TaskSchedule and conduct IT training sessions

14. OKR to upgrade and streamline physical security operations

  • ObjectiveUpgrade and streamline physical security operations
  • Key ResultIncrease security coverage by 20% through additional surveillance systems
  • TaskInvestigate current surveillance system capabilities and limitations
  • TaskImplement new surveillance systems accordingly
  • TaskResearch and identify potential additional surveillance technology
  • Key ResultDecrease response times to security incidents by 25%
  • Key ResultImplement a digital security management system with 100% staff training completion
  • TaskTrack and achieve 100% training completion
  • TaskChoose a comprehensive digital security management system
  • TaskDevelop an all-staff training curriculum for the system

15. OKR to enhance proficiency in handling and developing AWS

  • ObjectiveEnhance proficiency in handling and developing AWS
  • Key ResultScore 90% or higher in final assessment of a professional-level AWS course
  • TaskRepeatedly take and review practice exams before the final exam
  • TaskRegularly review and understand all course materials and lecture notes
  • TaskInvest time in practical AWS exercises and projects
  • Key ResultComplete 4 accredited AWS setup and maintenance online courses by end of quarter
  • TaskComplete all coursework and assessments before the due date
  • TaskEstablish a consistent study schedule to complete the courses
  • TaskResearch and select 4 accredited AWS setup and maintenance online courses
  • Key ResultSuccessfully deploy and maintain 3 AWS applications without significant errors
  • TaskUse AWS Elastic Beanstalk for application deployment
  • TaskRegularly backup data using AWS Backup services
  • TaskEstablish comprehensive monitoring using AWS CloudWatch

Best practices for managing your It Training Team OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your It Training Team OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More It Training Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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