10 OKR examples for It Infrastructure
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Infrastructure to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read more about the OKR meaning online.
Best practices for OKR
Your objectives should be ambitious, but achievable. Your key results should be measurable and time-bound. It can also be helfpul to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Building your own OKRs with AI
While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.
- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives – including a GPT-4 powered goal generator
How to track OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework.
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKRs-tracking platform to make things easier.
We recommend Tability for an easy way to set and track OKRs with your team.
Check out the 5 best OKR tracking templates to find the best way to monitor progress during the quarter.
It Infrastructure OKRs templates
You'll find below a list of Objectives and Key Results for It Infrastructure.
OKRs to enhance the efficiency and stability of the IT infrastructure
Enhance the efficiency and stability of the IT infrastructure
Implement two additional failsafe protocols to boost data recovery speed by 15%
Develop and test two additional failsafe protocols- Implement the new protocols to enhance data recovery speed
- Identify potential areas for implementing new failsafe protocols
- Ensure 95% of helpdesk requests are resolved within 24 hours
- Monitor daily reports to assess resolution timelines
- Implement a high-priority response system for urgent requests
- Train helpdesk staff in efficient problem-solving techniques
- Reduce system downtime by 20% through proactive maintenance and upgrades
- Implement a routine schedule for proactive system maintenance
- Monitor system performance consistently for early issue detection
- Prioritize timely system upgrades and patches
OKRs to improve the reliability and efficiency of IT Infrastructure
- Improve the reliability and efficiency of IT Infrastructure
- Decrease system downtime by 30% through proactive maintenance and upgrades
- Develop a regular schedule for proactive maintenance and system check-ups
- Implement latest upgrades and patches in a timely manner
- Monitor system metrics regularly to spot potential failures
- Improve incident response time by 20% for high-severity issues
- Simplify processes for faster issue resolution
- Train staff on efficient incident response protocol
- Implement an alert system for high-severity issues
- Implement a new automation system reducing manual tasks by 25%
- Train employees on new automation system usage
- Select appropriate automation software or tool
- Identify processes suitable for automation within the company
OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency
- Enhance IT infrastructure and optimize helpdesk processes for improved efficiency
- Increase customer satisfaction rating by 15% by implementing enhanced self-service options
- Monitor customer satisfaction rating to measure the impact of enhanced self-service options
- Conduct customer research to gather feedback and identify desired self-service features
- Implement new self-service features based on customer feedback and identified areas of improvement
- Evaluate current self-service options and identify potential areas of improvement
- Achieve at least 90% compliance with IT security protocols through regular audits and training
- Conduct quarterly audits to assess compliance with IT security protocols
- Address any identified non-compliance issues promptly and provide appropriate corrective actions
- Provide continuous monitoring and feedback to ensure adherence to IT security protocols
- Develop and implement regular training programs to educate employees on IT security protocols
- Reduce average resolution time by 20% through streamlined helpdesk workflows
- Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
- Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
- Implement automated ticket routing system to assign tickets to appropriate support agents
- Develop standardized troubleshooting guides and knowledge base articles for common issues
- Improve system availability by 10% through infrastructure upgrades and proactive maintenance
- Develop and implement a proactive maintenance plan to prevent potential system failures
- Implement necessary infrastructure upgrades based on the assessment findings
- Monitor and analyze system performance regularly to identify any potential issues in advance
- Conduct a thorough infrastructure assessment to identify potential areas for upgrade
OKRs to streamline data architecture to enhance overall efficiency and decision-making
- Streamline data architecture to enhance overall efficiency and decision-making
- Improve data governance framework to ensure data quality and compliance
- Identify and rectify gaps in the current data governance policies
- Implement regular compliance checks and audits for data management
- Develop comprehensive data quality standards and measurement metrics
- Enhance data infrastructure scalability to support future growth and evolving needs
- Implement scalable data management solutions
- Monitor and adjust scalability strategies regularly
- Evaluate current data infrastructure strengths and limitations
- Increase data integration automation to reduce manual efforts by 30%
- Implement automation software to streamline data integration
- Monitor and assess efficiency improvements post-implementation
- Evaluate existing data integration processes and identify manual efforts
OKRs to successfully migrate on-premises infrastructure to cloud service
- Successfully migrate on-premises infrastructure to cloud service
- Train all team members on how to use the new cloud service effectively
- Schedule training sessions for all team members
- Identify suitable training course for new cloud service
- Monitor and assess team's proficiency post-training
- Complete migration of all essential data and applications using cloud service
- Begin transferring prioritized data to the cloud service
- Assess and categorize all data and applications for migration
- Conduct thorough post-migration testing and verification
- Achieve cost savings of at least 20% compared to current on-premises setup
- Establish and implement a company-wide energy saving program
- Evaluate and implement more efficient, cost-effective technologies
- Initiate negotiations with current vendors for price reductions
OKRs to efficiently migrate services and databases to Google Cloud
- Efficiently migrate services and databases to Google Cloud
- Achieve minimal downtime during the migration process
- Conduct regular communication regarding the migration process with all relevant stakeholders
- Perform a thorough assessment of the existing infrastructure and identify potential issues
- Develop a detailed migration plan with clear timelines and allocated resources
- Implement redundancy measures and backup systems to minimize the impact of any disruptions
- Optimize costs by analyzing and implementing cost-effective solutions in Google Cloud
- Identify and eliminate any unnecessary services or resources to reduce expenses
- Regularly monitor and review cost reports and adjust strategies accordingly
- Research and implement more cost-effective alternatives or optimized configurations for existing services
- Conduct a thorough analysis of current Google Cloud services and associated costs
- Ensure seamless data migration from existing databases to Google Cloud
- Perform necessary data cleansing and transformation to ensure compatibility with Google Cloud
- Assess current database structure and data volume for smooth migration planning
- Create a detailed data migration strategy outlining steps, tools, and timelines
- Execute step-by-step migration process, verifying data integrity and minimizing downtime
- Successfully migrate all services from current platform to Google Cloud
OKRs to enhance the efficiency of internal team communication
- Enhance the efficiency of internal team communication
- Increase usage of team collaboration tools by 30%
- Implement training sessions highlighting tool benefits and functionalities
- Launch a company-wide communication promoting tool usage
- Offer incentives for employees who regularly utilize the tools
- Implement weekly team catch-up meetings, achieving 90% attendance
- Track attendance to maintain rate above 90%
- Schedule weekly meetings during common free time
- Send reminders about meetings two days prior
- Reduce email response time by 50%
- Set dedicated times for checking and responding to emails
- Prioritize emails based on urgency and importance
- Use email templates for common responses
OKRs to reduce critical tech debt by 50% in six months
- Minimize tech debt
- Develop a plan of action to address targeted tech debt items
- Prioritize critical tech debt items
- Conduct a thorough tech debt analysis
- Implement new development standards to prevent tech debt accumulation
OKRs to enhance the organization's cybersecurity infrastructure
- Enhance the organization's cybersecurity infrastructure
- Implement multi-factor authentication for all internal systems by the end of Q2
- Implement selected multi-factor authentication solution
- Assess current authentication methods across all systems
- Identify suitable multi-factor authentication solutions
- Conduct cybersecurity training programs for 90% of employees
- Identify the key cybersecurity principles for training content
- Organize training schedules for employees
- Evaluate post-training comprehension and application
- Carry out system vulnerability assessment every week to spot and fix any gaps
- Implement necessary fixes to detected vulnerabilities immediately
- Analyze assessment results to identify security gaps
- Schedule weekly system vulnerability assessments
OKRs to enhance service infrastructure to improve customer satisfaction
- Improve customer satisfaction through enhanced service infrastructure
- Enhance service infrastructure to achieve a 10% reduction in customer complaints
- Implement a customer feedback system resulting in a 15% increase in positive feedback
- Train employees to address customer concerns effectively and efficiently
- Analyze feedback data to identify areas for improvement and implement necessary changes
- Conduct a survey to gather customer feedback on a regular basis
- Implement a rewards program to incentivize customers to provide positive feedback
- Reduce average resolution time by 20% through optimized service processes
- Regularly evaluate and update service technology and tools to improve response time
- Streamline service protocols and eliminate unnecessary steps to expedite resolution time
- Implement training programs to enhance the skills and efficiency of service representatives
- Identify bottlenecks in service process through thorough analysis and data examination
- Increase customer satisfaction score by 10% through improved service response time
More OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to ensure compliance and adaptability of Finance department for long-term success
- OKRs to expand investor network with five strategic VC firms
- OKRs to expand legal and regulatory resources network
- OKRs to achieve record profitability
- OKRs to elevate programming skills to become a senior programmer
- OKRs to enhance customer satisfaction and operational excellence in sales operations
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: Complete 2024 OKR cheat sheet
- Blog posts: ODT Blog
- Success metrics: KPIs examples