5 customisable OKR examples for It Infrastructure Efficiency
What are It Infrastructure Efficiency OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Infrastructure Efficiency to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own It Infrastructure Efficiency OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable It Infrastructure Efficiency OKRs examples
You'll find below a list of Objectives and Key Results templates for It Infrastructure Efficiency. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to enhance the efficiency and stability of the IT infrastructure
Enhance the efficiency and stability of the IT infrastructure
Implement two additional failsafe protocols to boost data recovery speed by 15%
Develop and test two additional failsafe protocols
Implement the new protocols to enhance data recovery speed
Identify potential areas for implementing new failsafe protocols
Ensure 95% of helpdesk requests are resolved within 24 hours
Monitor daily reports to assess resolution timelines
Implement a high-priority response system for urgent requests
Train helpdesk staff in efficient problem-solving techniques
Reduce system downtime by 20% through proactive maintenance and upgrades
Implement a routine schedule for proactive system maintenance
Monitor system performance consistently for early issue detection
Prioritize timely system upgrades and patches
2. OKRs to improve the reliability and efficiency of IT Infrastructure
Improve the reliability and efficiency of IT Infrastructure
Decrease system downtime by 30% through proactive maintenance and upgrades
Develop a regular schedule for proactive maintenance and system check-ups
Implement latest upgrades and patches in a timely manner
Monitor system metrics regularly to spot potential failures
Improve incident response time by 20% for high-severity issues
Simplify processes for faster issue resolution
Train staff on efficient incident response protocol
Implement an alert system for high-severity issues
Implement a new automation system reducing manual tasks by 25%
Train employees on new automation system usage
Select appropriate automation software or tool
Identify processes suitable for automation within the company
3. OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency
Enhance IT infrastructure and optimize helpdesk processes for improved efficiency
Increase customer satisfaction rating by 15% by implementing enhanced self-service options
Monitor customer satisfaction rating to measure the impact of enhanced self-service options
Conduct customer research to gather feedback and identify desired self-service features
Implement new self-service features based on customer feedback and identified areas of improvement
Evaluate current self-service options and identify potential areas of improvement
Achieve at least 90% compliance with IT security protocols through regular audits and training
Conduct quarterly audits to assess compliance with IT security protocols
Address any identified non-compliance issues promptly and provide appropriate corrective actions
Provide continuous monitoring and feedback to ensure adherence to IT security protocols
Develop and implement regular training programs to educate employees on IT security protocols
Reduce average resolution time by 20% through streamlined helpdesk workflows
Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
Implement automated ticket routing system to assign tickets to appropriate support agents
Develop standardized troubleshooting guides and knowledge base articles for common issues
Improve system availability by 10% through infrastructure upgrades and proactive maintenance
Develop and implement a proactive maintenance plan to prevent potential system failures
Implement necessary infrastructure upgrades based on the assessment findings
Monitor and analyze system performance regularly to identify any potential issues in advance
Conduct a thorough infrastructure assessment to identify potential areas for upgrade
4. OKRs to streamline data architecture to enhance overall efficiency and decision-making
Streamline data architecture to enhance overall efficiency and decision-making
Improve data governance framework to ensure data quality and compliance
Identify and rectify gaps in the current data governance policies
Implement regular compliance checks and audits for data management
Develop comprehensive data quality standards and measurement metrics
Enhance data infrastructure scalability to support future growth and evolving needs
Implement scalable data management solutions
Monitor and adjust scalability strategies regularly
Evaluate current data infrastructure strengths and limitations
Increase data integration automation to reduce manual efforts by 30%
Implement automation software to streamline data integration
Monitor and assess efficiency improvements post-implementation
Evaluate existing data integration processes and identify manual efforts
5. OKRs to enhance the efficiency of internal team communication
Enhance the efficiency of internal team communication
Increase usage of team collaboration tools by 30%
Implement training sessions highlighting tool benefits and functionalities
Launch a company-wide communication promoting tool usage
Offer incentives for employees who regularly utilize the tools
Implement weekly team catch-up meetings, achieving 90% attendance
Track attendance to maintain rate above 90%
Schedule weekly meetings during common free time
Send reminders about meetings two days prior
Reduce email response time by 50%
Set dedicated times for checking and responding to emails
Prioritize emails based on urgency and importance
Use email templates for common responses
It Infrastructure Efficiency OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your It Infrastructure Efficiency OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Infrastructure Efficiency OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to enhance fraud detection and prevention in the payment system
OKRs to develop an accurate and efficient face recognition system
OKRs to implement Cloud-Ready Applications
OKRs to expand content distribution through podcasts or videos
OKRs to eliminate high-risk tech debt over the next year
OKRs to cultivate a resilient and enduring organizational culture
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
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