OKR template to enhance usability of our product
The primary objective of the OKR is to enhance the product's usability. Metrics for gauging success include a 10% increase in user activity duration, representing improved usability. Initiatives to achieve this goal comprise tutorials, implementation of user-friendly features based on customer feedback, and consistent updates to the user interface.
Another goal is to improve in-app guidance, aiming for a 25% decrease in support queries. Updates to frequently asked question, more comprehensive in-app tutorials and simplification of app navigation and instructions are outlined as the means to achieve this.
The third goal of this OKR is to reduce user-reported usability issues by 15%. Regular user experience testing, a robust system for feedback collection and resolution, and further team training on UI/UX practices are initiatives to tackle this target.
Overall, the OKR emphasizes enhancing the product usability by improving user engagement, reducing support queries, and minimizing user-reported issues. Its initiatives include upgrades in the user interface, in-app content, feedback resolution system, and team training.
Another goal is to improve in-app guidance, aiming for a 25% decrease in support queries. Updates to frequently asked question, more comprehensive in-app tutorials and simplification of app navigation and instructions are outlined as the means to achieve this.
The third goal of this OKR is to reduce user-reported usability issues by 15%. Regular user experience testing, a robust system for feedback collection and resolution, and further team training on UI/UX practices are initiatives to tackle this target.
Overall, the OKR emphasizes enhancing the product usability by improving user engagement, reducing support queries, and minimizing user-reported issues. Its initiatives include upgrades in the user interface, in-app content, feedback resolution system, and team training.
Enhance usability of our product
Increase user activity duration by 10% indicating improved product usability
Offer tutorials or guides to help users understand product functionality better- Implement user-friendly features based on customer feedback and suggestions
- Regularly update user interface for easier navigation and accessibility
- Improve in-app guidance to achieve 25% reduction in support queries
- Update frequently asked questions within the app
- Implement more comprehensive in-app tutorials
- Simplify app navigation and instructions
- Reduce user reported usability issues by 15%
- Implement regular user experience testing
- Develop system for feedback collection and resolution
- Train team on best UI/UX practices
