2 customisable OKR examples for User Experience Survey

What are User Experience Survey OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for User Experience Survey to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own User Experience Survey OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable User Experience Survey OKRs examples

We've added many examples of User Experience Survey Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1OKRs to amplify the voice of our current customer base

  • ObjectiveAmplify the voice of our current customer base
  • Key ResultImprove response rate on customer satisfaction reviews by 20%
  • TaskIntroduce incentives for completed customer satisfaction reviews
  • TaskOptimize review request timing for increased engagement
  • TaskSend reminders for pending review completion
  • Key ResultEngage 25% more customers in user experience surveys
  • TaskBoost survey advertisement across all media platforms
  • TaskDevelop a compelling invitation for participation in surveys
  • TaskOffer incentives or rewards for survey participation
  • Key ResultIncrease customer feedback submission by 30%
  • TaskImplement a user-friendly feedback form on our website
  • TaskOffer incentives for customers who provide feedback
  • TaskRegularly promote the importance of customer feedback

2OKRs to validate employee experience in a new tool

  • ObjectiveValidate employee experience in a new tool
  • Key ResultSurvey 80% of employees on their usage and feedback of the new tool
  • TaskDevelop a feedback survey on the tool's usage and effectiveness
  • TaskIdentify and list all employees who have used the new tool
  • TaskDistribute the survey and collect the responses from employees
  • Key ResultImplement 2 major suggestions from the feedback to improve the tool usability
  • TaskExecute the improvement plan and update the tool
  • TaskIdentify the top 2 major suggestions from user feedback
  • TaskDevelop a plan to incorporate these suggestions into the tool
  • Key ResultAchieve a 70% positive response rate for user experience on the tool
  • TaskInitiate a comprehensive user outreach campaign
  • TaskImprove tool functionality based on user feedback
  • TaskImplement regular user-friendly updates

User Experience Survey OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your User Experience Survey OKRs in a strategy map

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More User Experience Survey OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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