4 OKR examples for Product Usability

What are Product Usability OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We've tailored a list of OKRs examples for Product Usability to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Product Usability OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our Product Usability OKRs examples

You'll find below a list of Objectives and Key Results templates for Product Usability. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to enhance usability of our product

  • ObjectiveEnhance usability of our product
  • Key ResultIncrease user activity duration by 10% indicating improved product usability
  • TaskOffer tutorials or guides to help users understand product functionality better
  • TaskImplement user-friendly features based on customer feedback and suggestions
  • TaskRegularly update user interface for easier navigation and accessibility
  • Key ResultImprove in-app guidance to achieve 25% reduction in support queries
  • TaskUpdate frequently asked questions within the app
  • TaskImplement more comprehensive in-app tutorials
  • TaskSimplify app navigation and instructions
  • Key ResultReduce user reported usability issues by 15%
  • TaskImplement regular user experience testing
  • TaskDevelop system for feedback collection and resolution
  • TaskTrain team on best UI/UX practices

OKRs to improve the overall client experience

  • ObjectiveImprove the overall client experience
  • Key ResultIncrease client satisfaction score by 20% through effective communication strategies
  • TaskTrain staff on effective communication and people skills
  • TaskInitiate proactive and regular check-in calls with clients
  • TaskImplement regular client feedback and assessment systems
  • Key ResultImplement 3 new features based on client feedback to boost usability
  • TaskReview client feedback for feature suggestions
  • TaskDevelop 3 new features prioritizing usability
  • TaskTest and integrate the new features into the product
  • Key ResultDecrease support response time by 30% to enhance client interactions
  • TaskImplement a live chat feature for instant customer assistance
  • TaskProvide additional training to support staff
  • TaskUtilize automated responses for commonly asked questions

OKRs to enhance platform usability for heightened customer satisfaction and retention

  • ObjectiveEnhance platform usability for heightened customer satisfaction and retention
  • Key ResultIncrease the average customer retention rate by 15%
  • TaskUse personalized email marketing strategies
  • TaskImplement a customer loyalty rewards program
  • TaskEnhance customer service training
  • Key ResultIncrease the customer satisfaction score by 25% as measured by client surveys
  • TaskRegularly analyze and take action on survey results
  • TaskImplement a customer feedback system for improvements
  • TaskTrain staff in customer service and product knowledge
  • Key ResultAchieve a 20% reduction in customer complaints about platform usability
  • TaskProvide user-friendly guides or tutorials
  • TaskImplement adjustments based on feedback
  • TaskConduct usability tests to identify problem areas

OKRs to deliver an excellent product with seamless usability

  • ObjectiveDeliver an excellent product with seamless usability
  • Key ResultImprove system stability to achieve 99.99% uptime
  • TaskConstruct redundancy for critical system components
  • TaskEstablish a continuous system monitoring process
  • TaskImplement regular system maintenance and updates
  • Key ResultIncrease simulated user testing success rate to over 95%
  • TaskImprove software testing tools or environment
  • TaskImplement quality assurance strategies and improvements
  • TaskDevelop comprehensive test cases centered on user behavior
  • Key ResultReduce customer-reported issues by 30% post product launch
  • TaskImplement thorough product testing before the launch
  • TaskCreate clear, comprehensive user guides and tutorials
  • TaskEnhance the post-launch customer support system

Best practices for managing your Product Usability OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide πŸ‘‡

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Product Usability OKRs

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Product Usability OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

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