5 customisable OKR examples for Product Usability
What are Product Usability OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Product Usability to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Product Usability OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Product Usability OKRs examples
You'll find below a list of Objectives and Key Results templates for Product Usability. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to enhance usability of our product
Enhance usability of our product
Increase user activity duration by 10% indicating improved product usability
Offer tutorials or guides to help users understand product functionality better- Implement user-friendly features based on customer feedback and suggestions
- Regularly update user interface for easier navigation and accessibility
- Improve in-app guidance to achieve 25% reduction in support queries
- Update frequently asked questions within the app
- Implement more comprehensive in-app tutorials
- Simplify app navigation and instructions
- Reduce user reported usability issues by 15%
- Implement regular user experience testing
- Develop system for feedback collection and resolution
- Train team on best UI/UX practices
2. OKRs to improve the overall client experience
- Improve the overall client experience
- Increase client satisfaction score by 20% through effective communication strategies
- Train staff on effective communication and people skills
- Initiate proactive and regular check-in calls with clients
- Implement regular client feedback and assessment systems
- Implement 3 new features based on client feedback to boost usability
- Review client feedback for feature suggestions
- Develop 3 new features prioritizing usability
- Test and integrate the new features into the product
- Decrease support response time by 30% to enhance client interactions
- Implement a live chat feature for instant customer assistance
- Provide additional training to support staff
- Utilize automated responses for commonly asked questions
3. OKRs to create a genAI-based protocol design and study feasibility tool
- Create a genAI-based protocol design and study feasibility tool
- Launch a beta version tested for bugs and user-friendliness by 50 potential users
- Develop a beta version of the product
- Analyze feedback and adjust the product accordingly
- Organize bug and usability testing for 50 users
- Validate tool efficacy with positive feedback from 80% of trial users
- Evaluate feedback, aiming for at least 80% positive responses
- Conduct a trial run of the tool with selected users
- Gather feedback and suggestions from trial users
- Achieve tool integration into 3 existing study designs and report increased efficiency
- Identify three existing study designs for tool integration
- Evaluate and report on improved efficiency post-integration
- Integrate the identified tool into these study designs
4. OKRs to enhance platform usability for heightened customer satisfaction and retention
- Enhance platform usability for heightened customer satisfaction and retention
- Increase the average customer retention rate by 15%
- Use personalized email marketing strategies
- Implement a customer loyalty rewards program
- Enhance customer service training
- Increase the customer satisfaction score by 25% as measured by client surveys
- Regularly analyze and take action on survey results
- Implement a customer feedback system for improvements
- Train staff in customer service and product knowledge
- Achieve a 20% reduction in customer complaints about platform usability
- Provide user-friendly guides or tutorials
- Implement adjustments based on feedback
- Conduct usability tests to identify problem areas
5. OKRs to deliver an excellent product with seamless usability
- Deliver an excellent product with seamless usability
- Improve system stability to achieve 99.99% uptime
- Construct redundancy for critical system components
- Establish a continuous system monitoring process
- Implement regular system maintenance and updates
- Increase simulated user testing success rate to over 95%
- Improve software testing tools or environment
- Implement quality assurance strategies and improvements
- Develop comprehensive test cases centered on user behavior
- Reduce customer-reported issues by 30% post product launch
- Implement thorough product testing before the launch
- Create clear, comprehensive user guides and tutorials
- Enhance the post-launch customer support system
Product Usability OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Product Usability OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Product Usability OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to improve efficiency in meeting accounting deadlines
- OKRs to enhance Webhooks Experience and Address Technical Debt
- OKRs to acquire an advanced certificate
- OKRs to secure a leadership role within the company
- OKRs to boost active participation from industry partners and stakeholders
- OKRs to enhance application design by solution architect review
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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