OKR template to improve user satisfaction through comprehensive training
In order to ensure that our users receive a satisfying experience when using our product, we have identified the need to provide comprehensive training. By improving our users' understanding and knowledge of our product, we aim to increase user satisfaction and reduce frustration. This OKR will focus on developing and implementing training programs that are accessible and effective, ensuring that users can fully utilize our product's features and capabilities.
- Enhance user satisfaction through upgraded training
- Increase user satisfaction score by 15%
- Decrease average response time to support tickets by 30%
- Improve user retention rate by 10%
- Increase completion rate of comprehensive training by 20%