OKR template to improve user satisfaction through comprehensive training

Tability Templates · Published 11 months ago

In order to ensure that our users receive a satisfying experience when using our product, we have identified the need to provide comprehensive training. By improving our users' understanding and knowledge of our product, we aim to increase user satisfaction and reduce frustration. This OKR will focus on developing and implementing training programs that are accessible and effective, ensuring that users can fully utilize our product's features and capabilities.
  • ObjectiveEnhance user satisfaction through upgraded training
  • Key ResultIncrease user satisfaction score by 15%
  • Key ResultDecrease average response time to support tickets by 30%
  • Key ResultImprove user retention rate by 10%
  • Key ResultIncrease completion rate of comprehensive training by 20%
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