10 OKR examples for It Training

What are It Training OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It Training to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

3 tools to create the perfect It Training OKRs

Turn your vision into great OKRs in seconds with Tability

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

Tability will then use your prompt to generate a fully editable OKR template.

Already got goals? Use AI feedback to optimise your OKRs

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Need a quick template? Use the free OKR generator

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Our It Training OKRs examples

You'll find below a list of Objectives and Key Results templates for It Training. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1OKRs to enhance communication and training for Business-led IT services

  • ObjectiveEnhance communication and training for Business-led IT services
  • KRDecrease IT related issues raised by employees by 30% following the training
  • TaskImplement intensive and comprehensive IT training for all employees
  • TaskEstablish a solid IT support team for immediate troubleshooting
  • TaskConduct regular IT performance checks and updates
  • KRIncrease employee trainee count by 40% in IT procedures and process
  • TaskAllocate budget for training and development programs
  • TaskDevelop and implement strategic recruitment plans
  • TaskIdentify the need for additional IT trainees in the department
  • KRImprove post-training test scores by 25% to ensure comprehension and retention
  • TaskImplement interactive learning activities during training
  • TaskOffer one-on-one follow up coaching sessions
  • TaskDevelop comprehensive study guides for post-training review
Tability

2OKRs to enhance the bank's IT security infrastructure

  • ObjectiveEnhance the bank's IT security infrastructure
  • KRImplement multi-factor authentication for 90% of bank's systems
  • TaskTrain IT staff on authentication tech installation and integration
  • TaskIdentify all systems currently lacking multi-factor authentication
  • TaskPurchase needed hardware/software for multi-factor authentication implementation
  • KRConduct cybersecurity training for 100% of IT staff
  • TaskMonitor and record staff training completion rates
  • TaskSchedule training sessions for all IT staff
  • TaskIdentify and engage a reputable cybersecurity training provider
  • KRReduce system vulnerability by 30% with penetration testing and patching
  • TaskPromptly patch identified system vulnerabilities
  • TaskAnalyze results to identify areas of weakness
  • TaskSchedule regular penetration testing for system vulnerabilities

3OKRs to ensure successful integration and deployment of Productiv SaaS application

  • ObjectiveEnsure successful integration and deployment of Productiv SaaS application
  • KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
  • TaskIdentify necessary APIs to connect Productiv SaaS to IT infrastructure
  • TaskExecute integration process following API guidelines
  • TaskMonitor and evaluate system performance post-integration
  • KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
  • TaskIdentify the staff who need to use Productiv SaaS
  • TaskArrange training sessions on Productiv SaaS operation
  • TaskSupervise follow-up activities for effective maintenance training
  • KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
  • TaskIdentify all instances of shadow IT using Productiv SaaS
  • TaskAnalyze potential security risks and impact
  • TaskImplement mitigation strategies for flagged risks

4OKRs to streamline IT Service Desk for swifter resolution time

  • ObjectiveStreamline IT Service Desk for swifter resolution time
  • KREnhance self-service portal use by 50% to promote faster issue resolution
  • TaskImplement a feedback mechanism on portal usability
  • TaskLaunch a portal awareness campaign to increase visibility
  • TaskDevelop user-friendly navigation for efficient self-service usage
  • KRImplement a new training program to improve technical troubleshooting skills by 30%
  • TaskDevelop comprehensive, skills-focused training program
  • TaskIdentify key areas of technical troubleshooting needing improvement
  • TaskImplement training program and monitor progress
  • KRDecrease average ticket response time by 20%
  • TaskImplement a ticket prioritization system
  • TaskBoost staff levels during peak times
  • TaskTrain support team in effective time management

5OKRs to enhance efficiency and uniformity in IT asset management processes

  • ObjectiveEnhance efficiency and uniformity in IT asset management processes
  • KRIncrease process automation to decrease manual intervention by 35%
  • TaskImplement appropriate automation software to streamline processes
  • TaskIdentify repetitive tasks that are suitable for automation
  • TaskTrain staff on new automation tools for transitional efficiency
  • KRReduce process variability by achieving 90% adherence to structured workflows
  • TaskMonitor and measure workflow adherence regularly
  • TaskIdentify the key steps in your current workflows
  • TaskProvide training on structured workflows to staff
  • KRTrain 100% of the Asset Management team on new standardized process protocols
  • TaskDevelop comprehensive training material on new process protocols
  • TaskValidate training effectiveness through assessments
  • TaskSchedule and conduct training sessions for the team

6OKRs to implement replacement of privilege access management tools

  • ObjectiveImplement replacement of privilege access management tools
  • KRTrain 75% of IT staff on utilization of new access management tools
  • TaskSet up instructional webinars on access management tools
  • TaskIdentify IT staff members requiring training in new tools
  • TaskMonitor training intake and completion among staff
  • KRIdentify new, robust access management tools that align with company needs
  • TaskResearch various access management tools available in the market
  • TaskEvaluate each tool's compatibility with company needs
  • TaskRequest demonstrations or trials from selected vendors
  • KRSuccessfully migrate and test 50% of systems to the new tools
  • TaskConduct migration and ensure proper setup
  • TaskIdentify critical systems for initial migration to the new tools
  • TaskPerform initial testing and troubleshoot issues

7OKRs to deploy Productiv SaaS for optimal application management

  • ObjectiveDeploy Productiv SaaS for optimal application management
  • KRTrain 90% of IT staff efficiently on Productiv SaaS application management tools
  • TaskDevelop comprehensive, effective training program
  • TaskSchedule and conduct training sessions for IT staff
  • TaskIdentify key features of Productiv SaaS for training material
  • KRIdentify and onboard 100% of necessary applications into Productiv SaaS within a quarter
  • TaskImplement gradual onboarding phase for each application
  • TaskCatalog all necessary applications for full Productiv SaaS integration
  • TaskTrain team on Productiv SaaS onboarding process
  • KRReduce shadow IT instances by 50% using Productiv management tools
  • TaskMonitor and evaluate reduction in shadow IT instances
  • TaskImplement Productiv management tools across all IT systems
  • TaskConduct training on Productiv for all IT staff

8OKRs to implement up-to-date IT systems

  • ObjectiveImplement up-to-date IT systems
  • KRTrain all IT staff on new systems, achieving 90% proficiency rating
  • TaskSchedule regular training sessions for IT staff
  • TaskConduct proficiency assessments post-training
  • TaskIdentify necessary training programs for new systems
  • KRIdentify and acquire latest IT systems by assessing 5 different vendors
  • TaskIdentify five vendors offering the latest IT systems
  • TaskEvaluate each vendor based on system capabilities and support
  • TaskFinalize and acquire the most suitable IT system
  • KRLaunch and integrate new IT systems with 0% downtime
  • TaskStreamline integration tasks to minimize potential interruptions
  • TaskImplement a phased rollout approach for new systems deployment
  • TaskSet up a parallel operational environment for new systems testing
Tability

9OKRs to timely resolution of IT network, hardware, software and ERP related issues

  • ObjectiveTimely resolution of IT network, hardware, software and ERP related issues
  • KRMaintain a 90% rate of resolving IT network issues within agreed service levels
  • TaskEstablish stringent service level agreements
  • TaskImplement weekly monitoring of IT network performance
  • TaskConduct regular training for IT resolution team
  • KRAchieve 85% success rate in handling hardware and software issues in first contact
  • TaskTrain staff on recent software and hardware troubleshooting techniques
  • TaskMonitor and adjust response strategies weekly for effectiveness
  • TaskDevelop comprehensive diagnostic checklists for issue resolution
  • KRIncrease ERP issue resolution efficiency by 15% through expert training sessions
  • TaskDesign expert training programs catering to these issues
  • TaskIdentify key problem areas in current ERP issue handling
  • TaskImplement and monitor the training sessions regularly

10OKRs to complete Windows 10 update on all DC PCs

  • ObjectiveComplete Windows 10 update on all DC PCs
  • KRFully update 100% of DC PCs to Windows 10 by the end of the quarter
  • TaskValidate successful Windows 10 installation
  • TaskInstall Windows 10 on non-updated PCs
  • TaskConduct software audit on all DC PCs
  • KRReach 60% upgrade rate on DC PCs to Windows 10 by end of second month
  • TaskDevelop an effective, step-by-step upgrade guide for Windows 10
  • TaskOffer technical support during the upgrade process
  • TaskConduct training sessions about the Windows 10 upgrade
  • KRAchieve 30% of DC PC's Windows 10 update by end of first month
  • TaskSchedule update process for identified PCs
  • TaskMonitor and ensure successful upgrade completion
  • TaskIdentify PCs for Windows 10 upgrade

It Training OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your It Training OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More It Training OKR templates

We have more templates to help you draft your team goals and OKRs.