OKR template to streamline Sign in and Registration process on eCommerce Website
The primary goal outlined in this OKR is streamlining the sign-in and registration process for an eCommerce website. The objective focuses on enhancing user experience by making the registration and sign-in process less complex and time-consuming. This optimization effort is aimed, in part, at reducing support tickets related to these processes.
The first metric for success stipulates a 15% reduction in support tickets related to sign-in and registration. Initiatives for achieving this include conducting usability testing to identify problematic areas, implementing a more user-friendly process, and providing easily understandable instructions for sign-ups.
The second success factor is a decrease in the average sign-in time by 30%. Initiatives proposed to achieve this include the implementation of an auto-fill option for returning users, website load time optimization, and the removal of unnecessary steps from the sign-in process.
The final success indicator is a 20% increase in the conversion rate for registration. Steps meant to facilitate this growth include improving website speed and usability, offering incentives to users for completing sign-ups, and simplification of the registration form.
The first metric for success stipulates a 15% reduction in support tickets related to sign-in and registration. Initiatives for achieving this include conducting usability testing to identify problematic areas, implementing a more user-friendly process, and providing easily understandable instructions for sign-ups.
The second success factor is a decrease in the average sign-in time by 30%. Initiatives proposed to achieve this include the implementation of an auto-fill option for returning users, website load time optimization, and the removal of unnecessary steps from the sign-in process.
The final success indicator is a 20% increase in the conversion rate for registration. Steps meant to facilitate this growth include improving website speed and usability, offering incentives to users for completing sign-ups, and simplification of the registration form.
Streamline Sign in and Registration process on eCommerce Website
Reduce sign in and registration related support tickets by 15%
Conduct site-wide usability testing to identify problem areas- Implement user-friendly, intuitive sign in and registration process
- Provide clear, simple instructions for the sign-up process
- Decrease average sign in time by 30%
- Implement auto-fill option for returning users
- Optimize website's load time for faster access
- Streamline the sign in process by removing unnecessary steps
- Increase registration conversion rate by 20%
- Improve website speed and usability
- Offer incentives for completing sign-ups
- Simplify registration form to only essential information
