OKR template to streamline and automate IT infrastructure processes

public-lib · Published about 2 months ago

This OKR is focused on streamlining and automating IT infrastructure processes. A key objective is to automate 70% of server management tasks to enhance efficiency. There's a need for training the team on implementing automation processes, identifying server management tasks for automation, and selecting suitable automation tools.

Another goal is deploying desktop automation to reduce manual tasks in IT support by 50%. This involves purchasing and installing necessary automation software, identifying repetitive manual tasks for automation and training IT support staff in automation usage.

Developing an automated solution to resolve 60% of common network issues is also part of the strategy. It entails testing and implementing the automation solution, identifying common network issues and their frequency, and designing a prototype for automated issue resolution.

In summary, this OKR prioritizes the automation of server management, desktop support, and network issue resolution to amplify efficiency and productivity within IT infrastructure processes.
  • ObjectiveStreamline and automate IT infrastructure processes
  • Key ResultImplement automation in 70% of server management tasks to enhance efficiency
  • TaskTrain the team on implementing automation processes
  • TaskIdentify the predominant server management tasks for automation
  • TaskResearch and select suitable automation tools
  • Key ResultDeploy desktop automation to reduce manual tasks in IT support by 50%
  • TaskPurchase and install necessary automation software
  • TaskIdentify repetitive, manual tasks in IT support for automation
  • TaskTrain IT support staff in automation usage
  • Key ResultDevelop an automated solution to resolve 60% of common network issues
  • TaskTest and implement the automation solution
  • TaskIdentify common network issues and their frequency
  • TaskDesign a prototype for automated issue resolution
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