15 customisable OKR examples for Communication Manager

What are Communication Manager OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Communication Manager to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Communication Manager OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Communication Manager OKRs examples

You will find in the next section many different Communication Manager Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1. OKR to enhance engagement and commitment via effective communication

  • ObjectiveEnhance engagement and commitment via effective communication
  • Key ResultIntroduce bi-weekly inter-departmental meetings with 95% attendance
  • TaskDesign an engaging and relevant meeting agenda
  • TaskDraft and distribute a meeting calendar to all departments
  • TaskImplement a strict, yet incentivizing attendance policy
  • Key ResultAchieve a 20% increase in positive feedback on internal communication through anonymous surveys
  • TaskEnhance the anonymity of feedback surveys
  • TaskEncourage prompt and constructive feedback
  • TaskImplement weekly training for improving internal communication skills
  • Key ResultImprove internal communication by launching a company-wide newsletter reaching 100% of staff
  • TaskDetermine relevant content for the company-wide newsletter
  • TaskDesign the newsletter layout and format
  • TaskSet up a distribution system reaching all staff

2. OKR to enhance employee dedication via communication optimization

  • ObjectiveEnhance employee dedication via communication optimization
  • Key ResultReduce communication gap by achieving 85% timely response rate on internal chat platform
  • TaskImplement automatic reminders for unanswered chats every two hours
  • TaskTrain employees on the importance of timely responses
  • TaskMonitor response rates weekly and address lapses
  • Key ResultImplement bi-weekly team meetings to increase interaction by 60%
  • TaskTrack and measure meeting interaction increase
  • TaskEstablish a bi-weekly team meeting schedule
  • TaskPrepare relevant discussion points to stimulate interaction
  • Key ResultAccomplish 90% positive feedback on anonymous communication satisfaction survey

3. OKR to enhance efficiency and effectiveness of internal communications

  • ObjectiveEnhance efficiency and effectiveness of internal communications
  • Key ResultImplement a collaborative tool to reduce email communication by 50%
  • TaskIdentify suitable collaborative tools for team communication
  • TaskMonitor and measure reduction in email usage
  • TaskTrain team on the usage of the selected tool
  • Key ResultAchieve a 25% increase in staff participation in internal communications feedback surveys
  • TaskImplement staff incentives for survey participation
  • TaskRegularly promote surveys through company-wide communications
  • TaskDevelop engaging, concise surveys for easier completion
  • Key ResultDevelop an internal communications strategy and get approval from all department heads
  • TaskSchedule meetings with department heads for feedback
  • TaskRevise and finalize strategy based on received approval
  • TaskDraft an initial internal communications strategy proposal

4. OKR to to maximize clarity and reach in resident communication

  • ObjectiveTo maximize clarity and reach in resident communication
  • Key ResultReduce turnaround time for resident queries by 30% through proactive communication
  • TaskImplement efficient resident communication software
  • TaskEstablish a dedicated resident queries response team
  • TaskTrain staff in proactive query resolution techniques
  • Key ResultImplement 2 new communication channels to increase resident engagement by 50%
  • TaskDevelop a rollout strategy for implementing these channels
  • TaskIdentify two new potential communication channels for resident engagement
  • TaskTrack and evaluate the increase in resident engagement
  • Key ResultConduct 3 resident surveys to identify areas for communication improvement
  • TaskDevelop a concise resident survey focusing on communication
  • TaskDistribute the survey to 3 selected residents
  • TaskAnalyze survey responses for areas of improvement

5. OKR to enhance stakeholder communication for improved transparency and reporting

  • ObjectiveEnhance stakeholder communication for improved transparency and reporting
  • Key ResultIncrease the number of reports shared with stakeholders by 30%
  • TaskAnalyze current processes for generating and sharing reports
  • TaskImplement efficiences to enable increased report production
  • TaskIncrease frequency of reports sent to stakeholders
  • Key ResultAchieve a 70% positive feedback rating from stakeholders on newly implemented reporting
  • TaskRegularly communicate system benefits to stakeholders
  • TaskEnsure comprehensive training sessions on the new reporting system
  • TaskImplement real-time adjustments based on ongoing feedback
  • Key ResultImplement a bi-weekly stakeholder communication plan by end of month 1
  • TaskLaunch and monitor the bi-weekly communication plan
  • TaskDesign communication protocol and schedule
  • TaskIdentify key stakeholders and their communication preferences

6. OKR to enhance our overall communication effectiveness

  • ObjectiveEnhance our overall communication effectiveness
  • Key ResultImplement a weekly all-hands communication meeting improving participation by 25%
  • TaskOffer incentives for active participation
  • TaskSchedule consistent weekly all-hands meetings
  • TaskDevelop engaging and participatory meeting agendas
  • Key ResultIncrease internal newsletter open rates by 10%, ensuring better information dissemination
  • TaskIntegrate more engaging, relevant content within newsletters
  • TaskImprove subject lines to capture employee interest
  • TaskImplement succinct, visual-rich layout for emails
  • Key ResultReduce email response time by 15% boosting operational efficiency
  • TaskPrioritize incoming emails based on urgency and relevance
  • TaskImplement an email management tool to automate responses
  • TaskDedicate specific time slots for checking and responding to emails

7. OKR to enhance communication tools for internal project members

  • ObjectiveEnhance communication tools for internal project members
  • Key ResultAchieve 15% increase in project collaboration as measured by communication platform analytics
  • TaskPromote and facilitate open project discussions
  • TaskImplement regular team meetings to review project progress
  • TaskIntroduce new communication platform with analytics
  • Key ResultProvide efficient communication suite to 100% of team members
  • TaskEvaluate existing communication tools for suitability and efficiency
  • TaskSelect and purchase optimal communication suite for team
  • TaskTrain all team members on using the new communication suite
  • Key ResultConduct training sessions to improve mastery of communication tools for 90% of staff
  • TaskIdentify necessary communication tools for staff training
  • TaskImplement training sessions for all staff members
  • TaskDevelop comprehensive training course on these tools

8. OKR to improve communication by ensuring quarterly check-in with performance manager

  • ObjectiveImprove communication by ensuring quarterly check-in with performance manager
  • Key ResultImplement action plan based on feedback received from performance manager
  • TaskDevelop a comprehensive action plan addressing the concerns highlighted
  • TaskReview feedback received from performance manager thoroughly
  • TaskBegin implementation of formulated action plan immediately
  • Key ResultDiscuss performance goals and feedback during check-in meeting
  • TaskReview previous performance goals before the check-in meeting
  • TaskPrepare constructive and specific feedback points
  • TaskSchedule a check-in meeting to discuss performance goals
  • Key ResultSchedule and attend quarterly check-in meeting with performance manager
  • TaskDetermine a suitable date and time for the check-in meeting
  • TaskSend meeting invite to performance manager
  • TaskAttend the scheduled check-in meeting

9. OKR to foster a comprehensive feedback culture

  • ObjectiveFoster a comprehensive feedback culture
  • Key ResultDecrease negative feedback issues by 30% through improvement interventions
  • TaskDevelop and implement a comprehensive customer service training program
  • TaskRegularly analyze customer satisfaction surveys for improvement areas
  • TaskRevise and optimize internal processes associated with customer complaints
  • Key ResultOrganize four constructive feedback workshops for all staff members
  • TaskOutline the key goals and topics for each feedback workshop
  • TaskArrange for appropriate facilities and equipment to host workshops
  • TaskSend invites and workshop agenda to all staff members
  • Key ResultImplement confidential weekly team feedback surveys increasing participation by 60%

10. OKR to boost internal outreach and enhance brand recognition

  • ObjectiveBoost internal outreach and enhance brand recognition
  • Key ResultAchieve a 30% increase in employee engagement in company wide initiatives
  • TaskCreate engaging, inclusive intra-office communication channels
  • TaskImplement regular employee feedback sessions on company initiatives
  • TaskRecognize and reward active employee participation in initiatives
  • Key ResultGain 20% more followers on all company social media platforms
  • TaskCreate engaging and shareable content consistently
  • TaskFoster collaboration with relevant influencers
  • TaskImplement targeted ad campaigns on each platform
  • Key ResultExecute 2 brand promotional activities leading to 40% increase in brand awareness
  • TaskImplement, measure, and adjust the promotional strategies
  • TaskIdentify relevant platforms for brand promotion activities
  • TaskPlan and develop engaging promotional content

11. OKR to foster a motivational and engaging work environment

  • ObjectiveFoster a motivational and engaging work environment
  • Key ResultEnhance internal communication channels improving employee satisfaction ratings by 25%
  • TaskConduct satisfaction surveys to identify improvement areas
  • TaskCreate an internal communication platform for real-time updates
  • TaskImplement weekly team meetings to engage open communication
  • Key ResultImplement a recognition scheme, appreciating 100% exceptional employee contributions
  • TaskCommunicate the scheme to all employees
  • TaskDevelop a structure for the recognition scheme
  • TaskDraft criteria for identifying exceptional employee contributions
  • Key ResultConduct bi-weekly innovative team-building activities to boost morale by 30%

12. OKR to enhance cross-functional collaboration and communication

  • ObjectiveImprove cross-functional communication and collaboration
  • Key ResultIncrease cross-functional team meeting attendance by 50%
  • Key ResultDecrease email response time by 25%
  • Key ResultLaunch a company-wide collaboration platform with 100% adoption
  • Key ResultConduct 3 cross-functional team building activities with a participation rate of 90%

13. OKR to launch a successful employee advocacy program

  • ObjectiveLaunch a successful employee advocacy program
  • Key ResultMeasure and demonstrate a 15% improvement in brand impact due to advocacy
  • TaskImplement customer advocacy strategies effectively
  • TaskIdentify key metrics for evaluating brand impact
  • TaskAnalyze and report increased brand impact
  • Key ResultTrain 75% of employees on advocacy program within quarter
  • TaskIdentify suitable advocacy program instructors
  • TaskSchedule advocacy training sessions for employees
  • TaskMonitor and document participation rates
  • Key ResultIncrease internal program adoption by 25%
  • TaskImplement incentive schemes for program adoption
  • TaskDevelop engaging internal communication about program benefits
  • TaskProvide comprehensive training for effective program usage

14. OKR to ensure consistent project progress

  • ObjectiveEnsure consistent project progress
  • Key ResultReduce project milestone delays by 15%
  • TaskIncrease communication and collaboration among team members
  • TaskRegularly monitor and update task progression
  • TaskImplement a consistent, detailed project schedule
  • Key ResultIncrease weekly deliverables completion rate by 20%
  • TaskReview existing workflows for areas of inefficiency
  • TaskImplement deadline reminders and progress check-ins
  • TaskProvide training for enhanced productivity tools
  • Key ResultImprove team communication efficiency by optimizing weekly meetings
  • TaskAllocate specific speaking time to each participant
  • TaskImplement clear post-meeting follow-up procedures
  • TaskDevelop clear, concise agenda for each weekly meeting

15. OKR to enhance personal communication proficiency

  • ObjectiveEnhance personal communication proficiency
  • Key ResultRead 3 books on interpersonal communication and conversation techniques
  • TaskPurchase or borrow selected books
  • TaskResearch and select 3 books on interpersonal communication
  • TaskSchedule regular reading sessions to complete all books
  • Key ResultPractice active listening in 20 different conversations to gain feedback
  • TaskSeek constructive feedback post conversation to improve listening skills
  • TaskFocus on comprehending and responding thoughtfully during these conversations
  • TaskInitiate 20 varied conversations geared towards active listening
  • Key ResultAttend 2 advancing communication workshops remotely
  • TaskSchedule time to attend the workshops remotely
  • TaskResearch and select 2 online communication workshops
  • TaskRegister for the chosen workshops

Best practices for managing your Communication Manager OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Communication Manager OKRs

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Communication Manager OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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