15 customisable OKR examples for Delivery Team

What are Delivery Team OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Crafting effective OKRs can be challenging, particularly for beginners. Emphasizing outcomes rather than projects should be the core of your planning.

We have a collection of OKRs examples for Delivery Team to give you some inspiration. You can use any of the templates below as a starting point for your OKRs.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Delivery Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Delivery Team OKRs examples

You will find in the next section many different Delivery Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1. OKR to enhance maturity and adoption of lean/scaled Agile delivery practices

  • ObjectiveEnhance maturity and adoption of lean/scaled Agile delivery practices
  • Key ResultConfirm 85% staff satisfaction with the transition to Agile practices via survey
  • TaskAnalyze the received feedback for satisfaction rate
  • TaskDevelop a clear and concise survey measuring Agile practice satisfaction
  • TaskDistribute the survey to all staff members
  • Key ResultAchieve 25% productivity increase through lean/Agile methodologies implementation
  • TaskIdentify areas for process optimization using lean/Agile methodologies
  • TaskMonitor and adjust strategies for continuous productivity improvement
  • TaskImplement selected lean/Agile practices in those identified areas
  • Key ResultImplement lean/scaled Agile training for 90% of delivery team members
  • TaskTrack team members’ progress post-training
  • TaskSchedule training for 90% of the team members
  • TaskIdentify appropriate Agile training program for delivery team

2. OKR to enhance quality assurance in delivery processes

  • ObjectiveEnhance quality assurance in delivery processes
  • Key ResultAchieve 98% customer satisfaction rate in delivery related services
  • TaskImplement stringent quality control in all delivery processes
  • TaskActively seek and promptly address customer feedback
  • TaskEnhance customer service training for delivery personnel
  • Key ResultReduce delivery error rate by 25%
  • TaskRegularly review and optimize delivery routes
  • TaskImplement comprehensive training for all delivery personnel
  • TaskInvest in improved delivery tracking software
  • Key ResultImplement a new quality control tool with 100% team adoption
  • TaskTrain all team members on the new quality control tool
  • TaskResearch and select a quality control tool suitable for team needs
  • TaskMonitor usage to ensure 100% adoption and address any issues

3. OKR to improve customers' delivery experience significantly

  • ObjectiveImprove customers' delivery experience significantly
  • Key ResultIncrease successful first-attempt deliveries by 30%
  • TaskEnhance communication with customers about delivery schedules
  • TaskImplement rigorous training for delivery personnel
  • TaskImprove delivery routing through advanced logistics software
  • Key ResultReduce average delivery time by 20%
  • TaskTrain drivers on efficient package handling
  • TaskImplement advanced route optimization software
  • TaskUpgrade delivery fleet for speed and efficiency
  • Key ResultAchieve a client satisfaction rating of 90% for delivery service
  • TaskImplement a reliable, fast, and safe delivery service
  • TaskProvide professional and friendly interactions with our clients
  • TaskRegularly solicit and incorporate client feedback for improvements

4. OKR to successfully adapt and contribute to the new team and project

  • ObjectiveSuccessfully adapt and contribute to the new team and project
  • Key ResultEstablish effective rapport with 100% of the team members within the first month
  • TaskFacilitate team bonding activities or events
  • TaskRegularly communicate and provide feedback to the team
  • TaskSchedule one-on-one introductory meetings with each team member
  • Key ResultFully understand project scope and deliver 3 actionable insights by end of month two
  • TaskBrainstorm and identify key areas for essential insights
  • TaskDevelop and finalize three actionable insights based on analysis
  • TaskReview and dissect all project scope details meticulously
  • Key ResultSuccessfully deliver assigned tasks with at least 90% punctuality over the quarter
  • TaskUtilize a planner or digital tool for schedule management
  • TaskRegularly review and adjust task timelines as needed
  • TaskPrioritize tasks according to deadlines and important

5. OKR to streamline high-quality project delivery at Goalkeep

  • ObjectiveStreamline high-quality project delivery at Goalkeep
  • Key ResultAchieve 80% client satisfaction rate indicating smoother project delivery
  • TaskConduct regular training focusing on client satisfaction
  • TaskImplement client feedback loops to strengthen project delivery
  • TaskEnhance communication for better client relations
  • Key ResultTrain 100% of project team members on quality assurance best practices
  • TaskMonitor team members' progress and completion of training
  • TaskIdentify a quality assurance training program or course
  • TaskSchedule training sessions for all team members
  • Key ResultImplement a standardized project management framework to reduce process inconsistencies by 30%
  • TaskResearch and adopt a proven project management framework
  • TaskIdentify current project management process inconsistencies
  • TaskTrain staff on the new project management framework

6. OKR to enhance client relationships through memorable Christmas gifts

  • ObjectiveEnhance client relationships through memorable Christmas gifts
  • Key ResultChoose unique, personalized gifts for top 50 clients by analyzing preferences and interests
  • TaskIdentify top 50 clients and their specific preferences or interests
  • TaskPurchase and deliver selected gifts to each client
  • TaskResearch unique, personalized gift options related to these interests
  • Key ResultAchieve at least 85% on-time delivery for all client gifts
  • TaskMonitor and optimize delivery routes
  • TaskTrain staff for efficient gift processing
  • TaskImplement an advanced order scheduling system
  • Key ResultIncrease client satisfaction by 10% post gift-receiving using response tracking surveys
  • TaskDistribute survey to clients after gift delivery
  • TaskDevelop a post-gift receiving satisfaction survey
  • TaskAnalyze survey responses to identify improvements

7. OKR to enhance efficiency and productivity in development within the team

  • ObjectiveEnhance efficiency and productivity in development within the team
  • Key ResultImprove problem-solving capabilities by 40% in resolving coding issues
  • TaskSeek mentorship from senior coders for guidance
  • TaskPractice resolving issues with more complex code
  • TaskEnroll in advanced coding and problem-solving workshops
  • Key ResultDeliver four high-quality projects within agreed upon timelines and standards
  • TaskMaintain continual progress monitoring for quality assurance
  • TaskEstablish clear timelines and standards for each project
  • TaskImplement effective communication amongst project team members
  • Key ResultIncrease engagement and participation in weekly team development reviews by 100%
  • TaskSend reminder notifications prior to weekly development review meetings
  • TaskIncentivize active participation with rewards recognizing valuable input
  • TaskEnsure agenda topics are relevant and engaging for all team members

8. OKR to enhance delivery excellence through supporting responsible projects

  • ObjectiveEnhance delivery excellence through supporting responsible projects
  • Key ResultMeasure delivery performance improvements accurately
  • TaskEstablish key performance indicators for delivery efficiency
  • TaskImplement a data tracking system for deliveries
  • TaskAnalyze performance metrics regularly and objectively
  • Key ResultIncrease system uptake by 20%
  • TaskImplement an effective marketing and promotion strategy
  • TaskProvide comprehensive user training and support
  • TaskImprove user interface for enhanced system accessibility
  • Key ResultEngage with project managers for successful implementation
  • TaskSchedule regular progress meetings with project managers
  • TaskCollaborate on problem-solving for project challenges
  • TaskProvide clear, constructive feedback for ongoing projects

9. OKR to enhance customer-centric approach in service delivery

  • ObjectiveEnhance customer-centric approach in service delivery
  • Key ResultImplement at least 3 customer feedback suggestions into operations
  • TaskImplement changes into daily operations
  • TaskIdentify useful suggestions from customer feedback
  • TaskDevelop a plan to incorporate these suggestions
  • Key ResultDecrease service complaint cases by 15%
  • TaskImplement intensive training on customer handling for service staff
  • TaskMonitor and evaluate all service processes regularly
  • TaskIntroduce comprehensive quality control measures
  • Key ResultIncrease customer satisfaction scores by 20%
  • TaskProvide thorough product training for customer support team
  • TaskEstablish a more efficient issue resolution process
  • TaskImplement regular customer feedback surveys

10. OKR to boost overall delivery speed by 10%

  • ObjectiveBoost overall delivery speed by 10%
  • Key ResultReduce package handling time by 15% to increase efficiency
  • TaskImplement automated systems for package sorting
  • TaskStreamline packaging process by reducing unnecessary steps
  • TaskTrain staff on faster, more efficient packaging methods
  • Key ResultTrain delivery teams on time management skills to accelerate dispatch speed by 20%
  • TaskMonitor and assess performance post-training for improvements
  • TaskOrganize interactive time management seminars for delivery teams
  • TaskImplement training on efficient routing and scheduling strategies
  • Key ResultUpgrade logistics software to enhance route planning by the end of the period
  • TaskSecure budget approval for software upgrade
  • TaskImplement and test the upgrade
  • TaskIdentify current logistic software's upgrade requirements

11. OKR to enhance work ethos focusing on integrity, speed, passion, and transparency

  • ObjectiveEnhance work ethos focusing on integrity, speed, passion, and transparency
  • Key ResultComplete 100% of assigned tasks with zero integrity-related issues
  • TaskReview every task breakdown meticulously to understand expectations completely
  • TaskPrioritize and execute tasks with complete honesty and transparency
  • TaskEnsure ongoing self-audit and cross-checking work accuracy
  • Key ResultImprove project delivery speed, reducing turnaround time by 20%
  • TaskStreamline project workflows to eliminate unnecessary steps
  • TaskImplement more efficient project management tools
  • TaskEnhance team training for productivity improvement
  • Key ResultIncrease 360-degree feedback scores on passion and transparency by 35%
  • TaskImplement proactive feedback mechanisms for immediate action
  • TaskArrange workshops to enhance staff communication and transparency
  • TaskPromote passion through exciting company wide initiatives

12. OKR to deliver projects on time

  • ObjectiveTimely Project Delivery
  • Key ResultIncrease team productivity by 15% with time management techniques
  • Key ResultReduce project turnaround time by 20%
  • Key ResultImplement Agile project management methodologies for better time tracking
  • Key ResultSuccessfully meet every project milestone

13. OKR to enhance the efficiency and reliability of IT services

  • ObjectiveEnhance the efficiency and reliability of IT services
  • Key ResultDecrease system downtime by 20%
  • TaskImplement regular preventive maintenance on all system components
  • TaskEstablish robust disaster recovery and backup plans
  • TaskUpgrade outdated hardware and software components
  • Key ResultImplement proactive maintenance on 95% of servers
  • TaskAssign a maintenance team to apply the protocol to identified servers
  • TaskIdentify all servers needing proactive maintenance
  • TaskDevelop and document a proactive maintenance protocol
  • Key ResultIncrease customer satisfaction scores by 15% via improved service delivery
  • TaskTrain staff in advanced customer service techniques
  • TaskImplement a robust customer feedback system
  • TaskStreamline service delivery for efficiency

14. OKR to successfully Deliver Roadmap on Schedule

  • ObjectiveSuccessfully Deliver Roadmap on Schedule
  • Key ResultAchieve 75% of roadmap milestones by the midpoint evaluation
  • TaskPrioritize tasks to ensure effective workflow and progress
  • TaskDevelop a detailed, achievable roadmap with distinct milestones
  • TaskMonitor and track progress regularly against milestones
  • Key ResultDraft and finalize the project roadmap within the first 2 weeks
  • Key ResultEnsure 100% completion and delivery of the project roadmap by quarter end
  • TaskMonitor progress regularly and provide effective feedback and assistance
  • TaskEstablish clear, achievable goals for every team member involved in the project
  • TaskDedicate specific time for addressing potential disruptions or project hurdles

15. OKR to improve efficiency and effectiveness in project delivery

  • ObjectiveImprove efficiency and effectiveness in project delivery
  • Key ResultDecrease project overhead costs by 5%
  • TaskIdentify and eliminate non-essential project expenses
  • TaskImprove efficiency in project management practices
  • TaskNegotiate better rates with vendors/suppliers
  • Key ResultReduce project delivery time by 10%
  • TaskPrioritize training of team members for improved productivity
  • TaskStreamline communication channels to hasten decision-making
  • TaskImplement advanced project management tools for increased efficiency
  • Key ResultIncrease project completion rate by 15%
  • TaskPrioritize and streamline tasks based on their importance and deadlines
  • TaskImprove team communication and clarity on project objectives
  • TaskImplement regular progress monitoring and provide necessary feedback

Best practices for managing your Delivery Team OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Delivery Team OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Delivery Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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