16 OKR examples for Delivery Team

Crafting effective OKRs can be challenging, particularly for beginners. Emphasizing outcomes rather than projects should be the core of your planning.

We have a collection of OKRs examples for Delivery Team to give you some inspiration. You can use any of the templates below as a starting point for your OKRs.

If you want to learn more about the framework, you can read more about the OKR meaning online.

Best practices for OKR

Your objectives should be ambitious, but achievable. Your key results should be measurable and time-bound. It can also be helfpul to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Building your own OKRs with AI

While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.

- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives – including a GPT-4 powered goal generator

How to track OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework.

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKRs-tracking platform to make things easier.

We recommend Tability for an easy way to set and track OKRs with your team.

Check out the 5 best OKR tracking templates to find the best way to monitor progress during the quarter.

Delivery Team OKRs templates

The examples have Delivery Team Objectives and Key Results, but they may also include the tasks that can help you get there.

OKRs to successfully adapt and contribute to the new team and project

  • ObjectiveSuccessfully adapt and contribute to the new team and project
  • Key ResultEstablish effective rapport with 100% of the team members within the first month
  • TaskFacilitate team bonding activities or events
  • TaskRegularly communicate and provide feedback to the team
  • TaskSchedule one-on-one introductory meetings with each team member
  • Key ResultFully understand project scope and deliver 3 actionable insights by end of month two
  • TaskBrainstorm and identify key areas for essential insights
  • TaskDevelop and finalize three actionable insights based on analysis
  • TaskReview and dissect all project scope details meticulously
  • Key ResultSuccessfully deliver assigned tasks with at least 90% punctuality over the quarter
  • TaskUtilize a planner or digital tool for schedule management
  • TaskRegularly review and adjust task timelines as needed
  • TaskPrioritize tasks according to deadlines and important
Turn OKRs into a Strategy Map

OKRs to streamline high-quality project delivery at Goalkeep

  • ObjectiveStreamline high-quality project delivery at Goalkeep
  • Key ResultAchieve 80% client satisfaction rate indicating smoother project delivery
  • TaskConduct regular training focusing on client satisfaction
  • TaskImplement client feedback loops to strengthen project delivery
  • TaskEnhance communication for better client relations
  • Key ResultTrain 100% of project team members on quality assurance best practices
  • TaskMonitor team members' progress and completion of training
  • TaskIdentify a quality assurance training program or course
  • TaskSchedule training sessions for all team members
  • Key ResultImplement a standardized project management framework to reduce process inconsistencies by 30%
  • TaskResearch and adopt a proven project management framework
  • TaskIdentify current project management process inconsistencies
  • TaskTrain staff on the new project management framework

OKRs to enhance delivery excellence through supporting responsible projects

  • ObjectiveEnhance delivery excellence through supporting responsible projects
  • Key ResultMeasure delivery performance improvements accurately
  • TaskEstablish key performance indicators for delivery efficiency
  • TaskImplement a data tracking system for deliveries
  • TaskAnalyze performance metrics regularly and objectively
  • Key ResultIncrease system uptake by 20%
  • TaskImplement an effective marketing and promotion strategy
  • TaskProvide comprehensive user training and support
  • TaskImprove user interface for enhanced system accessibility
  • Key ResultEngage with project managers for successful implementation
  • TaskSchedule regular progress meetings with project managers
  • TaskCollaborate on problem-solving for project challenges
  • TaskProvide clear, constructive feedback for ongoing projects

OKRs to deliver projects on time

  • ObjectiveTimely Project Delivery
  • Key ResultIncrease team productivity by 15% with time management techniques
  • Key ResultReduce project turnaround time by 20%
  • Key ResultImplement Agile project management methodologies for better time tracking
  • Key ResultSuccessfully meet every project milestone

OKRs to enhance the efficiency and reliability of IT services

  • ObjectiveEnhance the efficiency and reliability of IT services
  • Key ResultDecrease system downtime by 20%
  • TaskImplement regular preventive maintenance on all system components
  • TaskEstablish robust disaster recovery and backup plans
  • TaskUpgrade outdated hardware and software components
  • Key ResultImplement proactive maintenance on 95% of servers
  • TaskAssign a maintenance team to apply the protocol to identified servers
  • TaskIdentify all servers needing proactive maintenance
  • TaskDevelop and document a proactive maintenance protocol
  • Key ResultIncrease customer satisfaction scores by 15% via improved service delivery
  • TaskTrain staff in advanced customer service techniques
  • TaskImplement a robust customer feedback system
  • TaskStreamline service delivery for efficiency

OKRs to enhance customer advocacy throughout our service processes

  • ObjectiveEnhance customer advocacy throughout our service processes
  • Key ResultReduce customer complaints by 30% through improved service delivery
  • TaskEstablish a proactive feedback system for customers
  • TaskImplement ongoing customer service training for all staff
  • TaskRegularly review and update service delivery protocols
  • Key ResultIncrease Net Promoter Score (NPS) by 25% initiating customer-first policies
  • TaskOffer consistent, high-quality customer support and after-sales service
  • TaskTrain staff on proactive customer experience strategies and techniques
  • TaskImplement customer feedback mechanisms for improved service provision
  • Key ResultIncrease customer retention rate by 20% with personalized follow-ups
  • TaskTrain staff in personalised customer service techniques
  • TaskImplement customer tracking software for personalized follow-up
  • TaskCreate an effective customer feedback system

OKRs to enhance the efficiency and effectiveness of legal service delivery

  • ObjectiveEnhance the efficiency and effectiveness of legal service delivery
  • Key ResultIncrease client satisfaction rating to 95%
  • TaskMonitor feedback and swiftly address client complaints
  • TaskConduct regular surveys to understand client needs and expectations
  • TaskImplement training programs to enhance customer service skills
  • Key ResultReduce average case handling time by 20%
  • TaskRegularly review and optimize case handling strategies
  • TaskStreamline case-related processes and resources
  • TaskImplement efficient case-handling training for all staff
  • Key ResultComplete 100% of legal documents without any errors
  • TaskUpdate and correct any errors found immediately
  • TaskReview all legal documents thoroughly for accuracy
  • TaskObtain professional legal counsel for document verification

OKRs to implement a new CI/CD platform for seamless software deployment and delivery

  • ObjectiveImplement a new CI/CD platform for seamless software deployment and delivery
  • Key ResultConfigure and successfully integrate the chosen CI/CD platform with the existing development toolchain
  • TaskIntegrate the CI/CD platform with version control systems and build automation tools
  • TaskTest the integration to ensure a seamless workflow within the existing development toolchain
  • TaskSet up and configure the chosen CI/CD platform to align with the development toolchain
  • TaskResearch and select an appropriate CI/CD platform for the existing development toolchain
  • Key ResultIdentify and evaluate at least three potential CI/CD platforms based on specific criteria
  • Key ResultImprove the average deployment time by 30% through automation and optimization efforts
  • TaskOptimize server and network configurations to speed up deployment and improve efficiency
  • TaskAutomate manual tasks during deployment process to reduce time and human errors
  • TaskImplement continuous integration system to streamline software deployment process
  • TaskIdentify and remove bottlenecks in the current deployment workflow
  • Key ResultIncrease deployment frequency by 50% compared to the previous quarter, with zero critical production incidents

OKRs to increase project engagement for delivery excellence

  • ObjectiveIncrease project engagement for delivery excellence
  • Key ResultProvide training for 100% of project teams
  • TaskIdentify necessary skills for each project team
  • TaskSchedule and conduct training sessions
  • TaskDevelop comprehensive training programs accordingly
  • Key ResultImplement feedback loop to continuously improve project delivery
  • TaskDevelop a system for gathering and consolidating feedback
  • TaskEstablish a routine for regular project status updates and review
  • TaskImplement changes based on feedback and review effectiveness
  • Key ResultIncrease project adoption of systems by 20%
  • TaskEncourage feedback about the system for improvements
  • TaskTrain team members on functionalities and benefits of the system
  • TaskIntegrate system use into routine project processes

OKRs to streamline project management for timely delivery

  • ObjectiveStreamline project management for timely delivery
  • Key ResultImplement a project tracking system for real-time monitoring and status updates
  • TaskInstall and configure selected tracking system
  • TaskResearch available project tracking systems and select appropriate one
  • TaskTrain team on using tracking system
  • Key ResultReduce existing project completion timelines by 20%
  • TaskStreamline work processes to reduce time-consuming steps
  • TaskUtilize project management tools for efficiency
  • TaskImplement more focused, effective team meetings
  • Key ResultAchieve 100% completion of intermediary milestones within scheduled deadlines
  • TaskImplement efficient workflow strategies for timely task execution
  • TaskMonitor progress regularly to ensure completion within deadlines
  • TaskDevelop a detailed project timeline with intermediary milestones

OKRs to accelerate the delivery of consulting projects

  • ObjectiveAccelerate the delivery of consulting projects
  • Key ResultReduce project delays by 15% through enhanced resource allocation
  • TaskAssess and optimize team efficiency regularly
  • TaskProvide resource allocation training to project managers
  • TaskImplement a robust resource management software system
  • Key ResultImplement new project management tool and train all project members by week 6
  • TaskSchedule comprehensive tool training for all project members
  • TaskImplement the new tool and complete training by week 6
  • TaskSelect suitable project management tool for our needs
  • Key ResultAchieve a 10% improvement in project completion speed by the end of the quarter
  • TaskImplement efficient project management tools and strategies
  • TaskProvide training for enhanced team productivity
  • TaskRegularly monitor and adjust timelines as needed

OKRs to develop a unified platform for third-party data delivery to mobile apps

  • ObjectiveDevelop a unified platform for third-party data delivery to mobile apps
  • Key ResultEnable integration of the platform with 5 different third-party data sources
  • TaskIdentify 5 third-party data sources relevant to the platform
  • TaskTest and troubleshoot all data integrations
  • TaskBuild API connectors for each data source
  • Key ResultDesign and prototype the platform's functionality by testing with 3 mobile apps
  • TaskDevelop prototype incorporating these designs
  • TaskTest prototype with 3 mobile apps
  • TaskSketch designs for the platform's functionality
  • Key ResultAchieve a user satisfaction rating of above 85% after the platform is launched
  • TaskQuickly resolve any reported user issues
  • TaskConduct regular feedback surveys with users
  • TaskImplement a user-friendly design for the platform

OKRs to enhance architectural vision and delivery quality

  • ObjectiveEnhance architectural vision and delivery quality
  • Key ResultAchieve 90% client satisfaction rating for completed architectural projects
  • TaskFoster open communication for client queries
  • TaskRegularly monitor and evaluate client satisfaction
  • TaskImplement client feedback in final project designs
  • Key ResultIncrease departmental collaboration on innovative design concepts
  • TaskCreate shared online platform for design ideas discussion
  • TaskEstablish interdisciplinary project teams for innovation design
  • TaskImplement regular brainstorming sessions across different departments
  • Key ResultImplement 2 new quality control measures to optimize project delivery
  • TaskResearch effective quality control methods to address deficiencies
  • TaskIdentify two deficiencies in the current project delivery process
  • TaskDevelop and implement quality control measures based on research

OKRs to achieve consistent delivery of a high-quality application

  • ObjectiveAchieve consistent delivery of a high-quality application
  • Key ResultIncrease weekly cadence of successful application releases by 20%
  • TaskIntegrate automated testing for faster bug detection
  • TaskImplement more efficient software development methodologies
  • TaskEnhance collaboration among development teams
  • Key ResultDecrease application issues reported post-release by 30%
  • TaskImplement a comprehensive quality assurance and testing process
  • TaskPrioritize regular updates and patches post-release
  • TaskEnhance pre-release user acceptance testing
  • Key ResultEnhance user satisfaction ratings on the application by improving it by 25%
  • TaskDevelop and launch new desired features
  • TaskPrioritize and address reported bugs and glitches
  • TaskImplement frequent customer surveys to gather user feedback

OKRs to improve relationships and delivery results with internet customers and project managers

  • ObjectiveImprove relationships and delivery results with internet customers and project managers
  • Key ResultIncrease customer satisfaction ratings by 25% through improved communication protocols and response times
  • TaskDevelop and enforce a timely customer response protocol
  • TaskImplement team training on effective communication and customer interaction
  • TaskRegularly review and adjust communication strategies based on customer feedback
  • Key ResultBoost customer retention rates by 15% through improved project management and after-sales follow-ups
  • TaskTrack and analyze customer retention metrics regularly
  • TaskDevelop an effective after-sales follow-up system
  • TaskImplement meticulous project management strategies for customer satisfaction
  • Key ResultSuccessfully complete 100% of projects within promised deadlines and budgets
  • TaskStreamline processes and eliminate unnecessary tasks
  • TaskPrioritize tasks based on urgency and available resources
  • TaskRegularly review and update budget and timeline

OKRs to enhance IT service delivery with 30% faster response time

  • ObjectiveImprove IT service delivery response time
  • Key ResultImplement automation to decrease time spent on common IT tasks by 50%
  • TaskIdentify common IT tasks that can be automated
  • TaskResearch and select appropriate automation tools/software
  • TaskDevelop and test automation scripts for identified IT tasks
  • TaskImplement automation and monitor progress for effectiveness
  • Key ResultReduce average response time to IT tickets by 30%
  • TaskImplement automated ticket routing based on issue type and urgency level
  • TaskProvide ongoing training for IT staff on efficient ticket resolution strategies
  • TaskRegularly review and optimize ticket resolution processes based on performance metrics
  • TaskEstablish a priority system based on business impact
  • Key ResultTrain IT staff on new tools and processes to improve efficiency by 20%
  • Key ResultIncrease the percentage of resolved tickets within SLA by 25%
  • TaskImprove ticket routing and escalation procedures
  • TaskIncrease training and support for agents
  • TaskReview and update SLA benchmarks regularly
  • TaskStreamline communication channels with customers

More OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.