8 customisable OKR examples for Service Infrastructure

What are Service Infrastructure OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We understand that setting OKRs can be challenging, so we have prepared a set of examples tailored for Service Infrastructure. Take a peek at the templates below to find inspiration and kickstart your goal-setting process.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Service Infrastructure OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

• Use our free OKR generator
• Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator

Our customisable Service Infrastructure OKRs examples

You will find in the next section many different Service Infrastructure Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1. OKRs to enhance service infrastructure to improve customer satisfaction

2. OKRs to enhance scalability and efficiency of deployed cloud systems

3. OKRs to efficiently eliminate the existing datacenter to minimize costs

4. OKRs to successfully migrate on-premises infrastructure to cloud service

5. OKRs to enhance IT stability in the DACH region through strategic global and local collaborations

6. OKRs to improve Stability of E-commerce Platform

7. OKRs to successful migration of services from OnPremise to cloud

8. OKRs to efficiently migrate services and databases to Google Cloud

Service Infrastructure OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Service Infrastructure OKRs in a strategy map

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

• It brings the goals back to the top of the mind
• It will highlight poorly set OKRs
• It will surface execution risks
• It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Service Infrastructure OKR templates

We have more templates to help you draft your team goals and OKRs.

• OKRs to enhance data governance by building a robust business catalog
  data-governanceasset-catalogingdata-stewarddepartment-headsdata-governance-teamasset-management-team
• OKRs to enhance customer engagement via CRM and onsite experience
  customer-retentionuser-experiencecrm-manageruser-experience-designercustomer-experience-teamsales-and-marketing-team
• OKRs to cultivate and leverage leaders with innovative ideas for organizational growth
  leadership-developmentinnovationleadership-coachproject-managerleadership-development-teaminnovation-project-team
• OKRs to enhance tech lead abilities by utilizing online learning and practical application
  tech-leadershiponline-learningtech-leadproject-managertechnical-teamproject-management-team
• OKRs to become an expert in large language models
  large-language-modelsproficiencymachine-learning-engineerlanguage-model-specialistmachine-learning-teamresearch-and-development-team
• OKRs to elevate Design Through Balanced Innovation and Practicality
  design-innovationclient-satisfactiondesign-consultantfeedback-analystdesign-teamproduct-development-team

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

• To learn: What is the meaning of OKRs
• Blog posts: ODT Blog
• Success metrics: KPIs examples

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

1 Create your workspace

2 Build plans in seconds with AI

3Track your progress

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