15 customisable OKR examples for Improve

What are Improve OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for Improve to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Improve OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Improve OKRs examples

We've added many examples of Improve Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1. OKR to improve resolution of travel time requests

  • ObjectiveImprove resolution of travel time requests
  • Key ResultAchieve 95% customer satisfaction rate on resolved requests
  • TaskSurvey customers post-resolution for satisfaction insight
  • TaskRegularly review and improve resolution strategies
  • TaskImplement a comprehensive customer service training program
  • Key ResultImplement a new resolution system to increase efficiency by 30%
  • TaskIdentify inefficiencies in the current resolution system
  • TaskDevelop a streamlined, more efficient process plan
  • TaskImplement and monitor the new resolution system
  • Key ResultReduce average resolution timeframe by 20%
  • TaskProvide additional trainings to staff for faster troubleshooting
  • TaskStreamline the resolution workflow to eliminate unnecessary steps
  • TaskImplement efficient time management techniques into resolution process

2. OKR to improve efficiency and accuracy of Salesforce data migration process

  • ObjectiveImprove efficiency and accuracy of Salesforce data migration process
  • Key ResultEnhance cross-functional collaboration by conducting regular knowledge sharing sessions with relevant teams
  • TaskDevelop agendas focusing on cross-functional topics
  • TaskSchedule weekly knowledge sharing meetings with all necessary teams
  • TaskAssign team leaders to facilitate each session
  • Key ResultIncrease data migration accuracy rate to 95% through rigorous data validation and testing
  • TaskImplement regular data validation procedures
  • TaskEnhance data migration testing techniques
  • TaskRegularly assess and adjust accuracy rates
  • Key ResultReduce data migration time by 20% through the implementation of automation tools and streamlined processes
  • TaskReview current processes to identify inefficiencies and areas for improvement
  • TaskResearch suitable automation tools for the data migration process
  • TaskImplement automation and revise protocols to streamline workflows

3. OKR to enhance service infrastructure to improve customer satisfaction

  • ObjectiveImprove customer satisfaction through enhanced service infrastructure
  • Key ResultEnhance service infrastructure to achieve a 10% reduction in customer complaints
  • Key ResultImplement a customer feedback system resulting in a 15% increase in positive feedback
  • TaskTrain employees to address customer concerns effectively and efficiently
  • TaskAnalyze feedback data to identify areas for improvement and implement necessary changes
  • TaskConduct a survey to gather customer feedback on a regular basis
  • TaskImplement a rewards program to incentivize customers to provide positive feedback
  • Key ResultReduce average resolution time by 20% through optimized service processes
  • TaskRegularly evaluate and update service technology and tools to improve response time
  • TaskStreamline service protocols and eliminate unnecessary steps to expedite resolution time
  • TaskImplement training programs to enhance the skills and efficiency of service representatives
  • TaskIdentify bottlenecks in service process through thorough analysis and data examination
  • Key ResultIncrease customer satisfaction score by 10% through improved service response time

4. OKR to improve sales performance across all product lines

  • ObjectiveImprove sales performance across all product lines
  • Key ResultRaise customer retention rate by 15%
  • TaskImprove customer support and response time
  • TaskImplement loyalty programs and reward frequent customers
  • TaskCollect feedback to understand and solve customer problems
  • Key ResultAchieve a 25% increase in overall unit sales
  • TaskEnhance distribution channels to broaden product accessibility
  • TaskImplement a marketing campaign to raise product awareness and demand
  • TaskOffer customer incentives like discounts or loyalty programs
  • Key ResultBoost the average purchase value by 10% per customer
  • TaskIntroduce premium versions or add-ons of popular products
  • TaskImplement strategic up-selling and cross-selling techniques
  • TaskOffer discounts or incentives for bulk purchases

5. OKR to improve student attendance and literacy statistics

  • ObjectiveImprove student attendance and literacy statistics
  • Key ResultRaise student attendance by 15%
  • TaskOffer rewards for consistent attendance
  • TaskCreate engaging curriculum to boost student interest
  • TaskImplement a clear and effective communication system for parents and students
  • Key ResultImprove grade-level literacy rates by 20%
  • TaskProvide ongoing professional development for educators
  • TaskExpand family literacy activities and resources
  • TaskImplement intensive, individualized reading intervention programs
  • Key ResultReduce number of students with low literacy skills by 10%
  • TaskEncourage regular parent-teacher communication
  • TaskHire additional reading specialists for support
  • TaskImplement targeted literacy intervention programs

6. OKR to enhance system stability to improve overall mobility

  • ObjectiveEnhance system stability to improve overall mobility
  • Key ResultReduce the number of outage incidents by half to minimize mobility interruptions
  • TaskImplement predictive maintenance for all transportation vehicles
  • TaskTrain staff on rapid problem identification and resolution
  • TaskConduct regular software and hardware performance checks
  • Key ResultImprove system uptime by 25% to ensure continuous and smooth mobility operations
  • TaskRegularly inspect and maintain all system hardware
  • TaskContinuously monitor system performance and fix glitches
  • TaskImplement redundant backup solutions, preventing downtime
  • Key ResultImplementan automated alert system for 100% identification of potential stability threats
  • TaskTrain staff on system operation and threat response
  • TaskIdentify suitable automated alert system software
  • TaskInstall and test the automated system

7. OKR to improve communication by ensuring quarterly check-in with performance manager

  • ObjectiveImprove communication by ensuring quarterly check-in with performance manager
  • Key ResultImplement action plan based on feedback received from performance manager
  • TaskDevelop a comprehensive action plan addressing the concerns highlighted
  • TaskReview feedback received from performance manager thoroughly
  • TaskBegin implementation of formulated action plan immediately
  • Key ResultDiscuss performance goals and feedback during check-in meeting
  • TaskReview previous performance goals before the check-in meeting
  • TaskPrepare constructive and specific feedback points
  • TaskSchedule a check-in meeting to discuss performance goals
  • Key ResultSchedule and attend quarterly check-in meeting with performance manager
  • TaskDetermine a suitable date and time for the check-in meeting
  • TaskSend meeting invite to performance manager
  • TaskAttend the scheduled check-in meeting

8. OKR to boost student attendance to improve test scores

  • ObjectiveBoost student attendance to improve test scores
  • Key ResultIncrease parent-teacher communication to ensure 70% of students are consistently attending
  • TaskImplement weekly update emails for parents about their child's attendance
  • TaskOrganize regular parent-teacher meetings to discuss attendance
  • TaskCreate a parent-notification system for each absence
  • Key ResultImprove engagement in 80% of lessons to reduce truancy
  • TaskIntroduce reward systems to encourage attendance and participation
  • TaskImplement interactive learning techniques to make lessons more engaging
  • TaskTrain teachers on student motivation strategies and engagement methods
  • Key ResultImplement a reward system to motivate 90% weekly attendance rate
  • TaskAnnounce the newly implemented reward system to the participants
  • TaskDefine criteria for the 90% weekly attendance rate reward system
  • TaskTrack attendance and distribute rewards weekly

9. OKR to improve satisfaction and find improvements for engineering stakeholders

  • ObjectiveImprove satisfaction and find improvements for engineering stakeholders
  • Key ResultIdentify and initiate 3 actionable improvement opportunities from stakeholder feedback
  • TaskAnalyze feedback for actionable improvement opportunities
  • TaskFormulate 3 improvement initiatives and implement plans
  • TaskGather and categorize feedback from all stakeholders
  • Key ResultIncrease stakeholder satisfaction rate by 25% as measured by quarterly surveys
  • TaskDevelop a comprehensive customer feedback system
  • TaskImplement regular training sessions for customer service
  • TaskEnhance communication between teams and stakeholders
  • Key ResultReduce issue resolution time by 20% to boost stakeholder content
  • TaskInvest in regular team training to improve technical skills
  • TaskEnhance team communication for quick problem identification and resolution
  • TaskImplement efficient project management tools for faster issue tracking

10. OKR to improve Efficiency of O&KR Maintenance Operations

  • ObjectiveImprove Efficiency of O&KR Maintenance Operations
  • Key ResultRaise successful first-time repairs to 90% to reduce return visits
  • TaskMonitor and review each repair case for feedback improvement
  • TaskEquip team with advanced repair tools and manuals
  • TaskImplement comprehensive training for repair staff in problem-diagnosis
  • Key ResultIncrease routine maintenance schedule adherence by 20%
  • TaskImplement a digital task management tool
  • TaskTrain staff in thorough, consistent maintenance practices
  • TaskAudit adherence rates regularly
  • Key ResultDecrease equipment downtime by 15% through proactive, preventive measures
  • TaskRegularly update and upgrade equipment software
  • TaskTrain staff on proper equipment operation
  • TaskImplement regular maintenance schedule for all equipment

11. OKR to improve quarterly performance through consistent check-ins with manager

  • ObjectiveImprove quarterly performance through consistent check-ins with manager
  • Key ResultImplement suggestions from manager to enhance performance
  • TaskReview manager's suggestions carefully and clarify any doubts or queries
  • TaskOutline a concrete plan to apply suggested modifications structurally
  • TaskDaily monitor, measure and evaluate progress towards goals
  • Key ResultReview progress towards goals and receive feedback during meetings
  • TaskPrepare reports detailing goal progression
  • TaskSchedule regular meetings for progress reviews
  • TaskAsk for feedback during these meetings
  • Key ResultSchedule quarterly meeting with performance manager
  • TaskIdentify schedules that align between you and your performance manager
  • TaskDraft an email proposing the meeting time and agenda
  • TaskSend the email and confirm the meeting date

12. OKR to improve efficiency and effectiveness of our CRM system

  • ObjectiveImprove efficiency and effectiveness of our CRM system
  • Key ResultIncrease sales productivity by 25% through better CRM system integration with sales processes
  • TaskImplement necessary upgrades and modifications to CRM system for seamless integration
  • TaskAnalyze current CRM system and identify areas for improvement and integration
  • TaskMonitor and measure sales productivity regularly to track progress and make further adjustments
  • TaskTrain sales team on effective utilization of CRM system and integrated sales processes
  • Key ResultImprove customer satisfaction by achieving a 15% increase in CRM system usability
  • TaskRegularly monitor user feedback and make incremental adjustments to enhance CRM system usability
  • TaskCollaborate with UX designers to redesign the user interface based on user feedback
  • TaskConduct user research to identify pain points and areas for improving CRM system usability
  • TaskImplement training sessions to educate employees on how to effectively utilize CRM features
  • Key ResultReduce time spent on data entry by 30% through automation and streamlined processes
  • TaskImplement data entry automation tools and software
  • TaskAnalyze data entry processes and identify bottlenecks for streamlining
  • TaskTrain employees on efficient data entry techniques and tools
  • TaskRegularly monitor and evaluate data entry processes for ongoing improvements
  • Key ResultIncrease user adoption rate of the new CRM system by 20%
  • TaskImplement regular communication channels to share success stories and benefits of the CRM system
  • TaskAssign CRM system ambassadors who can provide ongoing support and guidance to users
  • TaskProvide comprehensive training sessions for all employees on using the new CRM system
  • TaskOffer incentives and rewards for employees who actively use and promote the CRM system

13. OKR to improve performance and efficacy of reading teachers

  • ObjectiveImprove performance and efficacy of reading teachers
  • Key ResultImplement updated literacy teaching strategies in 80% of classrooms
  • TaskMonitor and evaluate the implementation process in classrooms
  • TaskIdentify and analyze recently updated literacy teaching strategies
  • TaskConduct training sessions for teachers on updated strategies
  • Key ResultIncrease teachers' engagement in professional development workshops by 30%
  • TaskSurvey teachers regularly to tailor workshops to their needs
  • TaskImplement interactive, hands-on activities during workshops
  • TaskDevelop engaging, relevant content for professional development workshops
  • Key ResultDecrease average struggling reader count per class by 20%
  • TaskImplement personalized reading programs tailored to student’s abilities
  • TaskIncrease frequency and depth of literacy assessments
  • TaskIncorporate more interactive, engaging reading materials

14. OKR to enhance stakeholder communication for improved transparency and reporting

  • ObjectiveEnhance stakeholder communication for improved transparency and reporting
  • Key ResultIncrease the number of reports shared with stakeholders by 30%
  • TaskAnalyze current processes for generating and sharing reports
  • TaskImplement efficiences to enable increased report production
  • TaskIncrease frequency of reports sent to stakeholders
  • Key ResultAchieve a 70% positive feedback rating from stakeholders on newly implemented reporting
  • TaskRegularly communicate system benefits to stakeholders
  • TaskEnsure comprehensive training sessions on the new reporting system
  • TaskImplement real-time adjustments based on ongoing feedback
  • Key ResultImplement a bi-weekly stakeholder communication plan by end of month 1
  • TaskLaunch and monitor the bi-weekly communication plan
  • TaskDesign communication protocol and schedule
  • TaskIdentify key stakeholders and their communication preferences

15. OKR to improve utilization rate of employees and resources

  • ObjectiveImprove utilization rate of employees and resources
  • Key ResultEnhance employee productivity by 20% via targeted skill training
  • TaskDesign and implement targeted training programs
  • TaskIdentify key skills required for each employee role
  • TaskEvaluate individual progress after skill training
  • Key ResultDecrease resource idle time by 10% using improved allocation strategies
  • TaskImplement dynamic resource allocation software
  • TaskIdentify and analyze current resource utilization patterns
  • TaskFoster training programs about effective resource management
  • Key ResultBoost the resources usage efficiency by 15% through process optimization
  • TaskImplement technological enhancements for improved workflow
  • TaskUndertake comprehensive process audit for identifying inefficiencies
  • TaskRegularly track and analyze progress towards efficiency goals

Best practices for managing your Improve OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Improve OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Improve OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

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