Discover Tability AI: the AI platform that helps you drive OKRs, strategies and metrics

10 OKR examples for Quality Assurance Manager

What are Quality Assurance Manager OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

We have curated a selection of OKR examples specifically for Quality Assurance Manager to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Quality Assurance Manager OKRs with AI

Using Tability AI to draft complete strategies in seconds

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

See it in action in the video below 👇

Using the AI generator, you can:

  • Chat with an AI to draft your goals
  • Ask questions or provide feedback to refine the OKRs
  • Import the suggestion in an editor designed for goal setting
  • Switch back to a goal-tracking view in 1-click

Try Tability AI

Using the free OKR generator to get a quick template

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Our Quality Assurance Manager OKRs examples

You'll find below a list of Objectives and Key Results templates for Quality Assurance Manager. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1OKRs to implement controls within the quality department

  • ObjectiveImplement controls within the quality department
  • KRDevelop and document quality control procedures by 30% end of next quarter
  • TaskImplement and revise procedures until 30% improvement is achieved
  • TaskResearch current industry best practices for quality control procedures
  • TaskCreate draft of quality control procedures document
  • KRAchieve a 10% reduction in quality defects because of new control measures
  • TaskRegularly monitor and assess product quality
  • TaskImplement stringent and comprehensive quality control measures
  • TaskTrain employees on the improved control measures
  • KRTrain 75% of department staff on the newly implemented control measures
  • TaskIdentify the staff members requiring training
  • TaskSchedule training sessions for identified staff
  • TaskMonitor and record training progress
Tability

2OKRs to ensure timely delivery of superior quality projects

  • ObjectiveEnsure timely delivery of superior quality projects
  • KRDecrease project deadline overruns by 50%
  • TaskStrengthen communication and coordination among teams
  • TaskImplement effective project management tools and methodologies
  • TaskRegularly monitor and track project progress
  • KRImplement a streamlined project management system to improve efficiency by 30%
  • TaskTrain staff on the new system for uniform implementation
  • TaskResearch and select a streamlined project management system
  • TaskEvaluate current project management procedures for inefficiencies
  • KREnsure 100% adherence to established project quality standards
  • TaskTrain team in quality standards enforcement
  • TaskImplement regular quality checks and audits
  • TaskRegularly review project to verify adherence to quality standards

3OKRs to enhance release quality and punctuality

  • ObjectiveEnhance release quality and punctuality
  • KRReduce the number of defects at release by 25%
  • TaskConduct regular training sessions for technical staff
  • TaskEnhance the product development process for fewer mistakes
  • TaskImplement rigorous quality assurance checks prior to release
  • KRIncrease beta testing satisfaction score by 15%
  • TaskImprove communication with beta testers about updates and bug fixes
  • TaskImplement user suggestions to make products more user-friendly
  • TaskDevelop a rewards system to incentivize participation and feedback
  • KRDeliver all project milestones 5 days before the due date
  • TaskEnhance team efficiency with task management tools to meet early deadlines
  • TaskStart planning and organizing tasks five days ahead of initial schedule
  • TaskConsistently review project progress to anticipate any potential delays

4OKRs to uphold exceptional quality in 95% of response communications

  • ObjectiveUphold exceptional quality in 95% of response communications
  • KREnhance feedback loops for continuous evaluation and absolute adherence to quality standards
  • TaskConduct regular staff training on evaluation processes and quality standards
  • TaskImplement real-time feedback mechanisms for immediate corrective action
  • TaskDevelop a robust system for tracking and reporting quality metrics
  • KRImplement and maintain robust quality control checks to catch errors pre-deployment
  • TaskConduct regular training on quality control procedures for the team
  • TaskEstablish a system to regularly review and update quality control measures
  • TaskDevelop a detailed checklist for pre-deployment quality control checks
  • KRTrain customer service team on quality guidelines to decrease non-compliant replies by 30%
  • TaskDevelop a comprehensive training module on quality guidelines
  • TaskSchedule regular training sessions for the service team
  • TaskImplement a system to monitor and grade replies

5OKRs to ensure punctual and high-quality project delivery

  • ObjectiveEnsure punctual and high-quality project delivery
  • KRImplement quality audits for all processes, reducing defects by 20%
  • TaskIdentify all processes requiring quality audits
  • TaskDevelop appropriate audit criteria and procedures
  • TaskImplement and monitor audit results for defect reduction
  • KRAchieve 95% or more project completion success rate
  • TaskRegularly monitor, evaluate, and adjust project progress
  • TaskImplement meticulous project planning and clear goal setting
  • TaskProvide necessary resources and skills training to the team
  • KRDecrease project timeline deviations by 30%
  • TaskRegularly monitor and assess project progress
  • TaskProvide timely corrections to any identified deviations
  • TaskImplement strict adherence to predetermined project schedules

6OKRs to enhance efficiency in production and testing processes

  • ObjectiveEnhance efficiency in production and testing processes
  • KRIncrease successful first-time production runs by 10% to reduce rework
  • TaskImplement process checks to identify errors early
  • TaskStrengthen staff training on production procedures
  • TaskUpgrade equipment for better precision and efficiency
  • KRReduce production errors by 15% through implementing strict quality control measures
  • TaskRegularly monitor and correct production errors promptly
  • TaskImplement stringent quality control measures in the production process
  • TaskConduct regular training for staff on quality standards
  • KRDecrease testing time by 20% by optimizing testing procedures
  • TaskReview current testing methods for inefficiencies and redundancies
  • TaskTrain staff in new, optimized testing procedures
  • TaskImplement automation for repetitive testing tasks

7OKRs to deliver high-quality project within agreed timeframe

  • ObjectiveDeliver high-quality project within agreed timeframe
  • KRConduct thorough quality audits biweekly to maintain zero critical issues
  • TaskReview audit findings and address identified issues
  • TaskImplement solutions and ensure no critical issues
  • TaskSchedule biweekly audits for monitoring system quality
  • KRAchieve weekly milestone targets on schedule 100% of the time
  • TaskBreak down complex tasks into manageable actions for daily execution
  • TaskDedicate specific hours daily to solely focus on milestone-related tasks
  • TaskPrioritize tasks based on deadline, not on ease or personal preference
  • KRAttain minimum 90% acceptance rate on first completion of tasks
  • TaskImprove work comprehension through training sessions
  • TaskIteratively monitor and adjust task execution strategies
  • TaskSchedule regular feedback and improvement discussions

8OKRs to increase Net Promoter Score to 60

  • ObjectiveIncrease Net Promoter Score to 60
  • KRImprove customer satisfaction levels by 15%
  • TaskImplement customer feedback surveys to identify areas needing improvement
  • TaskIntroduce a loyalty reward program to incentivize repeat business
  • TaskIncrease staff training on customer services and product knowledge
  • KRIncrease customer retention rate by 10%
  • TaskImplement a customer loyalty program
  • TaskImprove customer service training
  • TaskRegularly survey customers for feedback
  • KRReduce customer complaints by 20%
  • TaskDesign an efficient response system for customer queries
  • TaskImprove quality control measures for products/services
  • TaskImplement customer service training for all staff
Tability

9OKRs to streamline quality control process

  • ObjectiveStreamline quality control process
  • KRImplement a digital QC tracking system by 30% project completion
  • TaskTrain staff on new software usage
  • TaskResearch and select suitable digital QC tracking software
  • TaskDevelop an implementation plan, set up and test the system
  • KRImprove speed of QC process by 15%
  • TaskProvide training to enhance team proficiency
  • TaskStreamline QC procedures for efficiency
  • TaskImplement automation in repetitive QC steps
  • KRDecrease QC-related errors by 20%
  • TaskImplement regular training programs to boost QC team skill levels
  • TaskIntroduce advanced QA/QC software for error reduction
  • TaskRegularly update QC protocols and checklists

10OKRs to achieve successful completion of "testtest" project

  • ObjectiveAchieve successful completion of "testtest" project
  • KRSuccessfully finalize and launch "testtest" project by end of the quarter
  • TaskFinalize all components of the testtest project
  • TaskPerform extensive quality control checks
  • TaskOfficially launch the testtest project
  • KRDeliver a comprehensive project outline using "testtest" guidelines by 20% of the quarter elapsed
  • TaskSubmit the project outline within the deadline
  • TaskCreate a comprehensive project outline accordingly
  • TaskReview and understand the testtest guidelines thoroughly
  • KRAchieve 50% of "testtest" project milestones by mid quarter
  • TaskPrioritize tasks based on their importance and deadlines
  • TaskAllocate adequate resources to each task
  • TaskRegularly monitor and adjust progress

Quality Assurance Manager OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Quality Assurance Manager OKRs

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Quality Assurance Manager OKR templates

We have more templates to help you draft your team goals and OKRs.