15 customisable OKR examples for Process Efficiency
What are Process Efficiency OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Process Efficiency to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Process Efficiency OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Process Efficiency OKRs examples
You will find in the next section many different Process Efficiency Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to increase efficiency in Nike's DTC process
Increase efficiency in Nike's DTC process
Reduce process steps by 20% without impacting quality
Identify and eliminate non-essential steps within the process- Streamline communication to reduce delays
- Integrate automation for repetitive tasks
- Achieve a 30% decrease in processing time by the end of the quarter
- Implement more efficient technological solutions
- Analyze current procedures to identify inefficiencies
- Train staff on new procedures for gaining speed
- Implement two new process automation tools to eliminate manual tasks
- Research and select two appropriate process automation tools
- Train employees on how to use these new tools
- Identify tasks that could be automated with new tools
2. OKRs to improve invoice processing and payment efficiency
- Improve invoice processing and payment efficiency
- Increase on-time payments by 30%
- Offer incentives for early or on-time payments
- Implement reminders for due payments through email or texts
- Improve payment platforms for easier transactions
- Reduce invoice processing errors by 20%
- Regularly review and audit processed invoices
- Train staff thoroughly on proper invoice processing
- Implement a reliable automated invoice processing system
- Reduce average invoice processing time by 15%
- Regularly review and improve invoicing processes
- Train staff on efficient invoice handling procedures
- Implement automated invoice processing software
3. OKRs to streamline the entire recruitment process for efficiency
- Streamline the entire recruitment process for efficiency
- Improve offer acceptance rate by 10%
- Enhance job descriptions to appeal to more prospective candidates
- Implement faster decision-making in the hiring process
- Provide competitive salaries and benefits as incentives
- Achieve a 15% increase in qualified candidate flow
- Enhance employee referral program incentives
- Develop robust, enticing social media recruitment strategies
- Implement a more strategic job posting and advertising plan
- Reduce average hiring cycle time by 20%
- Regularly update and optimize hiring strategies
- Use technology for efficient candidate screening
- Implement streamlined application and interview procedures
4. OKRs to increase accuracy and efficiency in processing payrolls
- Increase accuracy and efficiency in processing payrolls
- Reduce payroll errors by 30% through advanced tracking and verification processes
- Conduct bi-weekly payroll verification audits
- Standardize employee timesheet submission process
- Implement advanced payroll tracking software
- Conduct training for payroll staff to improve knowledge of new processes by 20%
- Identify areas needing improvement in current payroll procedures
- Implement training and assess knowledge improvement
- Develop comprehensive training program for new processes
- Implement automatic payroll system to save 15% processing time
- Train staff members on the new system usage
- Research and select a suitable automatic payroll system
- Monitor and adjust the system for efficiency
5. OKRs to enhance operational efficiency across all workflows
- Enhance operational efficiency across all workflows
- Reduce task redundancy by identifying and eliminating 20% of duplicate tasks
- Implement plan to remove 20% of these duplicates
- Identify duplicate tasks in existing workflow
- Analyze impact of eliminating identified duplicates
- Reduce processing time by 15% for key operational activities
- Implement efficient technologies to streamline operational processes
- Train staff on time management skills and faster work methods
- Identify and eliminate unneeded steps in current procedures
- Implement two new process automation tools to minimize manual intervention
- Research and select two process automation tools suitable for our needs
- Train staff on how to utilize these new tools
- Purchase and install the selected automation tools
6. OKRs to improve the efficiency of the chargeback recovery process
- Improve the efficiency of the chargeback recovery process
- Increase chargeback recovery rate by 25%
- Review and optimize billing descriptors
- Implement advanced fraud detection software
- Train staff on effective dispute resolution techniques
- Reduce recovery processing time by 15%
- Train staff on time-efficient recovery processes
- Invest in automated recovery-based software to improve efficiency
- Implement process improvement strategies to streamline recovery procedures
- Minimize unresolved chargebacks by 20%
- Regularly update and review charging policies
- Implement stricter customer verification measures
- Train staff to identify potential fraud
7. OKRs to improve IT Service Management process efficiency and efficacy
- Improve IT Service Management process efficiency and efficacy
- Implement two new service improvement projects
- Identify areas in the service sector that need improvement
- Commence execution of the project plan steps
- Develop detailed project plans for improvements
- Achieve 95% service request satisfaction
- Solicit and incorporate feedback from service users
- Regularly train staff to improve quality of customer service
- Implement a system for tracking and resolving requests efficiently
- Reduce system-related incidents by 20%
- Train staff on correct system usage
- Implement regular system maintenance and upgrades
- Enhance system security measures
8. OKRs to amplify efficiency and scalability of Business Operations' internal processes
- Amplify efficiency and scalability of Business Operations' internal processes
- Increase team's operational efficiency by 25% through process automation and training
- Reduce operational delays and errors by 30% via enhanced internal quality controls
- Monitor and assess performance for continuous improvement
- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- Expand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
9. OKRs to enhance workflow efficiency and productivity
- Enhance workflow efficiency and productivity
- Implement at least 3 significant improvements identified from the workflow analysis
- Develop strategies to implement these improvements efficiently
- Evaluate success of implemented improvements periodically
- Prioritize the 3 top improvements identified from workflow analysis
- Reduce workflow steps or stages by 10% to streamline operations
- Implement new workflow and analyze for efficiency improvement
- Review and analyze current processes for unnecessary stages
- Develop a revised workflow eliminating redundant steps
- Increase process efficiency by 20% through process re-engineering
- Identify bottlenecks in the current process
- Train staff on newly engineered process
- Develop a streamlined process blueprint
10. OKRs to enhance proficiency in managing administrative tasks and assigned duties
- Enhance proficiency in managing administrative tasks and assigned duties
- Attend a minimum of 2 professional development workshops related to administrative duties
- Identify relevant professional development workshops for administrative tasks
- Register for chosen workshops
- Attend and participate in both workshops
- Reduce errors in administrative tasks to less than 5%
- Develop a comprehensive checklist for daily tasks
- Conduct monthly audits for error tracking
- Implement regular training sessions for administrative skills
- Decrease task completion time by 15% over the quarter
- Streamline processes and remove unnecessary steps
- Provide staff with time management training
- Implement workflow management software for efficiency
11. OKRs to enhance efficiency of month end reporting process
- Enhance efficiency of month end reporting process
- Automate 30% of manual reporting tasks
- Implement and test automated tasks
- Choose appropriate reporting automation software
- Identify repeatable and time-consuming manual reporting tasks
- Increase report accuracy by eliminating all data discrepancies
- Develop a standardized data input procedure
- Train staff on data accuracy best practices
- Implement regular data auditing processes
- Reduce average report generation time by 25%
- Implement automation software to expedite tasks
- Train staff to efficiently utilize reporting tools
- Review and streamline the current report generation process
12. OKRs to enhance warehouse inbound efficiency and accuracy
- Enhance warehouse inbound efficiency and accuracy
- Reduce inbound processing errors by 40%
- Implement regular training sessions for processing teams
- Establish a standard protocol for all inbound processing
- Upgrade our processing software for better accuracy
- Achieve at least 95% accuracy in inventory recording
- Train personnel in inventory management best practices
- Implement a digital system for inventory recording
- Conduct regular audits of your current inventory
- Increase inbound processing speed by 30%
- Streamline existing workflows for higher efficiency
- Invest in advanced, faster inbound processing software
- Train staff on speed optimization techniques
13. OKRs to accelerate process efficiency by achieving 80% test automation
- Accelerate process efficiency by achieving 80% test automation
- Develop and implement two new automation tools
- Research potential automation tools relevant to business needs
- Train team on tool usage and proceed with implementation
- Build and beta test two selected automation tools
- Increase current test automation coverage by 20%
- Develop and implement additional automation tests
- Monitor and evaluate progress regularly
- Identify areas where test automation is currently lacking
- Reduce manual testing time by 30%
- Train staff in efficient, effective testing strategies
- Implement automated testing tools for repeated tasks
- Prioritize test cases based on importance
14. OKRs to streamline service offering assistance process
- Streamline service offering assistance process
- Achieve 95% customer satisfaction score for service offerings
- Enhance and improve service offerings based on reviews
- Analyze feedback regularly and address negative responses
- Implement robust customer feedback collection method
- Train 100% of customer service team on new streamlined process
- Monitor implementation and provide follow-up training as needed
- Develop training program focused on new streamlined process
- Schedule mandatory training sessions for all team members
- Reduce service offering process steps by 30% to improve efficiency
- Implement automation for repetitive tasks
- Identify and eliminate redundant steps in service process
- Train staff for streamlined service process
15. OKRs to streamline the accounting close process
- Streamline the accounting close process
- Implement automated accounting software with 100% staff adoption
- Monitor staff adoption, offer ongoing support
- Select user-friendly, comprehensive accounting software
- Train staff thoroughly on software usage
- Decrease the monthly closing cycle time by 30%
- Streamline data collection and management processes
- Implement automated financial systems for swift transaction processing
- Regularly review and improve workflow efficiency
- Eliminate 50% of identified bottlenecks in the closing process
- Implement solutions to remove identified bottlenecks
- Identify excessive processes contributing to bottlenecks
- Review and analyze current closing process parameters
Process Efficiency OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Process Efficiency OKRs in a strategy map
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Process Efficiency OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to boost overall community engagement on the platform
- OKRs to enhance organizational performance to high-performing standards
- OKRs to centralize prospecting features within a singular client intelligence hub
- OKRs to minimize unavoidable equipment downtime next quarter
- OKRs to boost overall delivery speed by 10%
- OKRs to implement a new CMS successfully
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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