5 customisable OKR examples for Security Operations Manager

What are Security Operations Manager OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We understand that setting OKRs can be challenging, so we have prepared a set of examples tailored for Security Operations Manager. Take a peek at the templates below to find inspiration and kickstart your goal-setting process.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Security Operations Manager OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Use our free OKR generator
Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator

Our customisable Security Operations Manager OKRs examples

You'll find below a list of Objectives and Key Results templates for Security Operations Manager. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1. OKRs to upgrade and streamline physical security operations

Upgrade and streamline physical security operations
Increase security coverage by 20% through additional surveillance systems
Investigate current surveillance system capabilities and limitations
Implement new surveillance systems accordingly
Research and identify potential additional surveillance technology
Decrease response times to security incidents by 25%
Implement a digital security management system with 100% staff training completion
Track and achieve 100% training completion
Choose a comprehensive digital security management system
Develop an all-staff training curriculum for the system

Implement this OKR

2. OKRs to enhance network security measures

Strengthen network security
Conduct regular vulnerability assessments and remediation
Implement two-factor authentication on all devices
Decrease number of successful network breaches by 50%
Train 100% of employees on cybersecurity best practices

network-security cyber-threats network-security-analyst security-operations-manager it-director

Implement this OKR

3. OKRs to enhance the organization's information technology efficiency and security

Enhance the organization's information technology efficiency and security
Increase IT systems uptime to 99.9% across all operations
Introduce proactive system performance monitoring
Regularly update and patch all software systems
Implement robust and diverse backup servers for essential systems
Implement multi-factor authentication for 90% of users to enhance security
Guide users through the multi-factor adoption process
Choose a suitable multi-factor authentication system
Identify and classify users based on access levels and security requirements
Decrease system-related user complaints by 30% through proactive IT support improvements
Enhance technical troubleshooting protocols
Implement continuous monitoring for system performance
Develop comprehensive IT support training programs

information-technology security it-operations-manager it-support-specialist it-operations-team it-support-team

Implement this OKR

4. OKRs to improve Identity Access Management for large scale clients

Improve Identity Access Management for large scale clients
Reduce access credential errors by 20%
Introduce regular password update reminders for employees
Implement a comprehensive access credential training program
Upgrade access security software to reduce login errors
Implement two-factor authentication for 90% of big customers
Deploy system to selected clients
Develop and test two-factor authentication system
Identify 90% of biggest clients requiring two-factor authentication
Increase security incident response speed by 30%
Train staff in faster threat identification procedures
Implement automated threat detection and response tools
Streamline incident reporting and escalation processes

identity-access-management two-factor-authentication security-manager it-administrator security-team it-operations-team

Implement this OKR

5. OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency

Enhance IT infrastructure and optimize helpdesk processes for improved efficiency
Increase customer satisfaction rating by 15% by implementing enhanced self-service options
Monitor customer satisfaction rating to measure the impact of enhanced self-service options
Conduct customer research to gather feedback and identify desired self-service features
Implement new self-service features based on customer feedback and identified areas of improvement
Evaluate current self-service options and identify potential areas of improvement
Achieve at least 90% compliance with IT security protocols through regular audits and training
Conduct quarterly audits to assess compliance with IT security protocols
Address any identified non-compliance issues promptly and provide appropriate corrective actions
Provide continuous monitoring and feedback to ensure adherence to IT security protocols
Develop and implement regular training programs to educate employees on IT security protocols
Reduce average resolution time by 20% through streamlined helpdesk workflows
Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
Implement automated ticket routing system to assign tickets to appropriate support agents
Develop standardized troubleshooting guides and knowledge base articles for common issues
Improve system availability by 10% through infrastructure upgrades and proactive maintenance
Develop and implement a proactive maintenance plan to prevent potential system failures
Implement necessary infrastructure upgrades based on the assessment findings
Monitor and analyze system performance regularly to identify any potential issues in advance
Conduct a thorough infrastructure assessment to identify potential areas for upgrade

customer-satisfaction it-security it-operations-manager helpdesk-support-staff it-infrastructure-team it-support-team

Implement this OKR

Security Operations Manager OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Security Operations Manager OKRs in a strategy map

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

It brings the goals back to the top of the mind
It will highlight poorly set OKRs
It will surface execution risks
It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Security Operations Manager OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

To learn: What is the meaning of OKRs
Blog posts: ODT Blog
Success metrics: KPIs examples

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

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2 Build plans in seconds with AI

3Track your progress

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