15 customisable OKR examples for Knowledge

What are Knowledge OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Knowledge. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Knowledge OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Use our free OKR generator
Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator

Our customisable Knowledge OKRs examples

You'll find below a list of Objectives and Key Results templates for Knowledge. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1. OKRs to enhance team collaboration and knowledge sharing

Enhance team collaboration and knowledge sharing
Score 90% on quarterly team effectiveness and collaboration survey
Develop and implement team building activities
Encourage open communication and feedback within the team
Regularly review and improve collaboration strategies
Decrease answer-seeking time by 25% via a centralized knowledge management platform
Continuously update and sort platform content
Train employees on efficient search strategies
Implement a centralized knowledge management platform
Implement weekly team workshops leading to a 30% increase in cross-functional projects
Monitor and evaluate participation and progress
Designate workshop topics related to cross-functional projects
Schedule weekly team workshops

team-collaboration knowledge-sharing team-manager knowledge-management-officer collaboration-and-team-building-team centralized-knowledge-management-platform-team

Implement this OKR

2. OKRs to improve documentation utilization

Improve documentation utilization
Increase average time spent on reading documentation by 15 minutes per week
Create a user-friendly index for easy navigation within the documentation
Incorporate interactive elements such as quizzes to engage readers in the documentation
Use visual aids like diagrams and infographics to enhance comprehension of the content
Provide concise and relevant examples throughout the documentation to clarify concepts
Utilize documentation for problem resolution in at least 80% of complex cases
Ensure that comprehensive documentation is easily accessible and organized for reference
Regularly update and maintain documentation to reflect the latest information and procedures
Train employees on effectively utilizing documentation for problem resolution
Implement a system to track and monitor the usage of documentation for problem resolution
Receive positive feedback on increased documentation utilization from peer or manager
Set achievable goals for increasing documentation utilization and track progress
Share updated documentation with peers and manager regularly
Request feedback and suggestions on the usefulness and clarity of the documentation
Encourage peers to utilize the documentation by highlighting its benefits
Complete at least 4 online courses related to documentation and knowledge management
Enroll in each of the selected courses and complete the required modules and assignments
Choose 4 online courses that cover different aspects of documentation and knowledge management
Take notes and apply acquired knowledge to improve current documentation and knowledge management practices
Search for online platforms offering courses related to documentation and knowledge management

documentation-utilization knowledge-management documentation-specialist knowledge-manager documentation-team knowledge-management-team

Implement this OKR

3. OKRs to enhance team performance and foster a culture of knowledge sharing

Enhance team performance and foster a culture of knowledge sharing
Improve team member skills by 15% through personalized learning and development plans
Identify individual team member's skill gaps through performance reviews
Design personalized learning plans based on identified skill gaps
Implement regular, feedback-focused mentorship sessions
Increase team collaboration by 20% through regular brainstorming sessions and workshops
Schedule weekly brainstorming sessions for idea sharing and problem-solving
Conduct skill-building workshops to foster team cohesion and collaboration
Track collaboration progress through key performance indicators (KPIs)
Increase knowledge sharing by 25% through the implementation of a digital knowledge-sharing platform
Train staff on utilizing the chosen platform effectively
Identify digital platform for knowledge sharing
Monitor and improve platform usage regularly

knowledge-sharing team-performance hr-manager team-leader human-resources learning-and-development-team

Implement this OKR

4. OKRs to enhance application security knowledge and awareness among teams

Improve application security knowledge and awareness
Increase the frequency of security checklist reviews by 50%
Conduct at least one security training session per team
Provide secure coding guidelines and best practices to each team
Implement a mandatory security certification program for all teams

application-security knowledge it-security-manager training-coordinator development-team-lead

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5. OKRs to increase expertise and execution in product knowledge and implementation

Increase expertise and execution in product knowledge and implementation
Implement learned theories in three real-world projects with positive feedback
Seek out and document positive feedback for modifications
Select three theories acquired from recent learning to apply
Implement chosen theories into ongoing real-world projects
Complete at least two industry-related certifications or courses
Consistently study to successfully complete the courses or certifications
Research and list down relevant industry-related certifications or courses
Enroll in at least two chosen courses or certifications
Conduct a minimum of four product knowledge sharing sessions with the team
Schedule dates and times for each session
Invite team members to each session
Establish topics for four product knowledge sharing sessions

product-knowledge practical-implementation project-manager product-developer product-development project-management

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6. OKRs to elevate knowledge in subject matter for team experts

Elevate knowledge in subject matter for team experts
Facilitate 4 expert-led workshops to improve field specifics awareness
Select 4 experts in relevant fields for the workshops
Plan and organize the logistics for the workshops
Promote the workshops to target audience
Enhance 15% subject matter comprehension via weekly cross-training sessions
Define metrics to evaluate subject comprehension improvement
Set up weekly cross-training sessions focused on the subject matter
Gather feedback after each session to adjust training
Measure and improve subject matter quizzes average score by 20%
Implement regular review sessions before each quiz
Develop comprehensive review materials focused on trouble areas
Analyze previous quizzes to identify common student mistakes

knowledge-enhancement quiz-improvement subject-matter-expert training-coordinator training-and-development subject-matter-team

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7. OKRs to improve leadership skills and knowledge

Enhance Leadership Skills and Knowledge
Apply leadership principles by successfully leading a high-impact project or team
Delegate responsibilities based on individual strengths to optimize efficiency and productivity
Set clear goals and objectives for the project or team
Foster a positive and inclusive team culture, promoting collaboration and celebrating achievements
Communicate effectively and regularly with the team to ensure alignment and progress
Engage in regular mentoring or coaching sessions to receive guidance and feedback on leadership development
Set up regular mentoring/coaching sessions with a trusted leader or professional coach
Implement the advice and recommendations received during mentoring/coaching sessions into daily leadership practices
Prepare questions or topics to discuss during mentoring/coaching sessions on leadership development
Actively listen and take notes during mentoring/coaching sessions to absorb guidance and feedback
Complete a leadership training course covering key leadership principles and strategies
Enroll in the chosen leadership training course and schedule all required sessions
Apply learned leadership principles and strategies in daily work and reflect on their effectiveness
Research and find a suitable leadership training course with key principles
Actively participate in the leadership training course, taking notes and engaging with instructors
Acquire at least three new leadership books and read them to gain further insight
Allocate dedicated time each day to read at least one chapter from the books
Research and compile a list of highly recommended leadership books
Purchase three leadership books from the compiled list
Take notes and jot down key insights or lessons learned from each book

leadership-skills knowledge managers team-leaders leadership-development-team human-resources-team

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8. OKRs to enhance company's knowledge base and documentation

Enhance company's knowledge base and documentation
Create 20 comprehensive, user-friendly manuals for all main products by end of quarter
Develop detailed, user-friendly content for each manual
Identify main products needing manuals
Proofread and finalize all 20 product manuals
Achieve 95% positive feedback from users on the clarity and usefulness of documentation
Update documents regularly based on received feedback
Organize feedback sessions to identify potential improvements
Ensure documentation is comprehensible to all user skill levels
Train 100% of team on the newly formed knowledge base to ensure consistent usage
Monitor and evaluate team usage to ensure consistency
Identify team members needing training on the knowledge base
Develop a comprehensive training schedule for all team members

knowledge-base user-friendly-manuals content-developer training-coordinator product-management-team customer-support-team

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9. OKRs to improve knowledge of ozonation process

Improve knowledge of ozonation process
Review and understand five new research articles on ozonation every week
Conduct two small-scale ozonation experiments for better comprehension
Plan and prepare the experimental procedures
Gather necessary equipment and materials for ozonation experiments
Execute the two small-scale ozonation experiments
Increase discussion and learning opportunities with experts by arranging four seminars/meetings
Plan the logistics for the four seminars/meetings
Invite the experts and promote the events
Identify potential experts in the desired field

ozonation knowledge-enhancement research-analyst experiment-coordinator research-team experiment-execution-team

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10. OKRs to enhance inter-team collaboration and knowledge transfer

Enhance inter-team collaboration and knowledge transfer
Implement weekly knowledge-sharing sessions with 90% employee attendance
Establish a consistent weekly schedule for knowledge-sharing sessions
Implement incentives for regular session attendance
Develop engaging session content relevant to all employees
Increase utilization of collaboration tools by 40%
Share success stories involving tool utilization
Implement incentives for frequent tool usage
Conduct training sessions on efficient collaboration tool usage
Achieve at least 75% positive feedback on inter-team collaboration in next quarter's survey
Regularly acknowledge and reward successful team collaboration
Establish and enforce clear guidelines for respectful teamwork
Implement regular inter-team communication and collaboration workshops

knowledge-sharing collaboration-tools team-leaders hr-managers human-resources operations

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11. OKRs to establish a comprehensive knowledge base

Establish a comprehensive knowledge base
Create and add detailed content for at least 70 listed topics
Identify and list 70 relevant topics for content creation
Upload and integrate content into the appropriate platform
Draft detailed content for each chosen topic
Launch knowledge base with a user-friendly interface for easy navigation
Design a user-friendly interface for the knowledge base
Test navigation ease on different devices
Initiate marketing for knowledge base launch
Identify and list 100 potential topics to include in the knowledge base
Research industry-related questions and problems
Review existing customer queries and feedback
Seek input from company expert or team leader

knowledge-base user-friendly-interface content-creator user-interface-designer content-creation-team user-interface-design-team

Implement this OKR

12. OKRs to enhance comprehensive proficiency in product knowledge

Enhance comprehensive proficiency in product knowledge
Score at least 95% on post-training product knowledge assessments
Dedicate time daily to review and practice learned information
Thoroughly study all product training materials provided
Seek clarifications on any unclear product details promptly
Complete an in-depth training on all product features within 4 weeks
Complete training modules and assessments weekly
Schedule daily sessions for focused feature learning
Identify key product features to focus on during training
Successfully address 90% of customer queries on product specifics without additional assistance
Practice communication skills for clearer explanations
Attend knowledge-sharing sessions on the products
Develop a comprehensive understanding of all product specifics

product-knowledge customer-queries product-trainer customer-service-representative training-team customer-support-team

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13. OKRs to preserve and augment the company's knowledge base

Preserve and augment the company's knowledge base
Improve knowledge article engagement by 30% with enhanced interactivity
Implement interactive elements like quizzes, polls, or games in articles
Solicit and incorporate audience feedback to refine content
Incorporate videos, audios, or infographics to promote engagement
Increase coverage of the knowledge base by 20% through new topic incorporation
Research and compile information on new topics
Incorporate new topics into our knowledge base
Identify gaps in the current knowledge base content
Achieve 95% customer satisfaction rating by providing timely, comprehensive info in the knowledge base
Ensure swift responses to customer questions or concerns
Update the knowledge base regularly with new, relevant information
Foster a user-friendly, easy-to-navigate online platform

knowledge-base customer-satisfaction content-manager customer-service-representative content-management-team customer-support-team

Implement this OKR

14. OKRs to develop expertise in a specific field

Develop expertise in a specific field
Achieve an advanced certification in the specific field within 6 months
Develop a study/training plan
Take and pass the certification exam
Implement the study/training plan
Research certifying bodies and associated requirements
Increase knowledge base of the specific field by reading and researching for at least 2 hours per week
Demonstrate proficiency in the specific field by completing at least 3 relevant projects
Gather the necessary resources to complete the projects
Research 3 relevant projects in the specific field
Evaluate the projects to ensure they meet expected outcomes
Execute the projects according to pre-defined goals

personal knowledge-sharing

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15. OKRs to streamline publication of support agent knowledge articles

Streamline publication of support agent knowledge articles
Conduct training sessions to improve article drafting skills for 90% of agents
Identify specific drafting skills agents need improvement in
Develop curriculum for training sessions focusing on those skills
Schedule, coordinate and conduct the training sessions
Reduce knowledge article approval process time by 30%
Implement automation tools for immediate notifications to approvers
Provide clear guidelines for article submission
Organize regular training for article approvers
Implement a user-friendly interface, decreasing article submission errors by 50%
Integrate and test the new interface design
Evaluate current interface for potential user errors
Develop easy-to-use interface design

article-drafting user-interface support-agent article-approver support-team it-&-development-team

Implement this OKR

Knowledge OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Knowledge OKRs in a strategy map

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

It brings the goals back to the top of the mind
It will highlight poorly set OKRs
It will surface execution risks
It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Knowledge OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

To learn: What is the meaning of OKRs
Blog posts: ODT Blog
Success metrics: KPIs examples

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