6 customisable OKR examples for Internal Training Team

What are Internal Training Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Internal Training Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Internal Training Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Internal Training Team OKRs examples

You'll find below a list of Objectives and Key Results templates for Internal Training Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1OKRs to enhance the accuracy of outage detail reporting

  • ObjectiveEnhance the accuracy of outage detail reporting
  • Key ResultTrain all team members on updated reporting processes within 30 days
  • TaskSchedule training sessions for all team members
  • TaskDevelop training materials on updated reporting processes
  • TaskComplete training and gather feedback within 30 days
  • Key ResultImplement a new data verification protocol to reduce errors by 30%
  • TaskTrain staff on new protocol procedures and guidelines
  • TaskDefine and develop a new data verification strategy
  • TaskIdentify current errors and potential improvements in existing protocol
  • Key ResultReduce customer complaints related to incorrect outage details by 25%
  • TaskDevelop a rigorous outage report verification process
  • TaskImprove software for precise outage data tracking and reporting
  • TaskTrain customer service reps on accurate outage information

2OKRs to launch a successful employee advocacy program

  • ObjectiveLaunch a successful employee advocacy program
  • Key ResultMeasure and demonstrate a 15% improvement in brand impact due to advocacy
  • TaskImplement customer advocacy strategies effectively
  • TaskIdentify key metrics for evaluating brand impact
  • TaskAnalyze and report increased brand impact
  • Key ResultTrain 75% of employees on advocacy program within quarter
  • TaskIdentify suitable advocacy program instructors
  • TaskSchedule advocacy training sessions for employees
  • TaskMonitor and document participation rates
  • Key ResultIncrease internal program adoption by 25%
  • TaskImplement incentive schemes for program adoption
  • TaskDevelop engaging internal communication about program benefits
  • TaskProvide comprehensive training for effective program usage

3OKRs to increase Internal Customer NPS

  • ObjectiveIncrease Internal Customer NPS
  • Key ResultImplement at least two new initiatives to enhance internal customer experience
  • TaskDevelop a comprehensive internal knowledge base to streamline information access and retrieval
  • TaskCreate a dedicated internal customer support team to provide timely assistance
  • TaskImplement regular training sessions to enhance communication and problem-solving skills
  • TaskConduct a survey to gather feedback and identify areas for improvement
  • Key ResultAchieve a 10% increase in internal customer NPS score
  • TaskConduct a survey to identify pain points and areas for improvement
  • TaskRegularly communicate updates on actions taken based on customer feedback
  • TaskProvide training to employees to improve customer service skills
  • TaskImplement feedback loops to address customer concerns and gather suggestions
  • Key ResultReduce internal customer complaints by 20% through proactive resolution and improved service
  • TaskStreamline processes and ensure effective coordination among different departments
  • TaskImplement a feedback system to identify potential issues and address them promptly
  • TaskConduct regular training sessions to improve communication and problem-solving skills
  • TaskEstablish quality control measures to track and monitor customer satisfaction levels
  • Key ResultIncrease internal customer satisfaction survey participation rate by 15%
  • TaskConduct regular meetings to communicate the importance of survey participation to employees
  • TaskOffer an incentive or reward for employees who actively participate in the survey
  • TaskSend personalized email reminders to employees to complete internal customer satisfaction survey
  • TaskSimplify the survey process by making it easily accessible and user-friendly

4OKRs to enhance communication tools for internal project members

  • ObjectiveEnhance communication tools for internal project members
  • Key ResultAchieve 15% increase in project collaboration as measured by communication platform analytics
  • TaskPromote and facilitate open project discussions
  • TaskImplement regular team meetings to review project progress
  • TaskIntroduce new communication platform with analytics
  • Key ResultProvide efficient communication suite to 100% of team members
  • TaskEvaluate existing communication tools for suitability and efficiency
  • TaskSelect and purchase optimal communication suite for team
  • TaskTrain all team members on using the new communication suite
  • Key ResultConduct training sessions to improve mastery of communication tools for 90% of staff
  • TaskIdentify necessary communication tools for staff training
  • TaskImplement training sessions for all staff members
  • TaskDevelop comprehensive training course on these tools

5OKRs to enhance the IT incident acknowledgement process

  • ObjectiveEnhance the IT incident acknowledgement process
  • Key ResultDecrease IT incident response time by 20%
  • TaskProvide training on swift incident response techniques
  • TaskContinually review and optimize response protocols
  • TaskImplement automated incident notification and ticketing systems
  • Key ResultAchieve 95% positive feedback on improved incident communication from internal stakeholders
  • TaskDevelop a user-friendly system for instant incident reporting and updates
  • TaskImplement regular training on effective incident communication for all staff
  • TaskSurvey internal stakeholders regularly to gauge satisfaction levels
  • Key ResultImplement new incident acknowledgement protocol for 100% of IT staff
  • TaskDevelop clear incident acknowledgement protocol for IT team
  • TaskOrganize comprehensive training sessions on new protocol
  • TaskMonitor and ensure all IT staff members adhere to the new protocol

6OKRs to Improve the efficiency of our corporate affairs operations

  • Objective Improve the efficiency of our corporate affairs operations
  • Key ResultImplement new communication strategies, improving internal communication efficiency by 25%
  • TaskMonitor and analyze communication improvements
  • TaskResearch and choose a suitable internal communication system
  • TaskTrain employees on utilizing the new communication system
  • Key ResultFacilitate at least 2 training programs to improve staff's understanding of corporate policies
  • TaskIdentify necessary areas for training in current corporate policies
  • TaskDevelop comprehensive training programs tailored to these areas
  • TaskSchedule and conduct two policy training sessions
  • Key ResultAchieve a 30% reduction in time taken for regulatory compliance processes
  • TaskStreamline documentation processes for increased efficiency
  • TaskImplement automation software for routine compliance tasks
  • TaskTrain staff in fast, effective compliance procedures

Internal Training Team OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Internal Training Team OKRs in a strategy map

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Internal Training Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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