15 customisable OKR examples for Quality Control

What are Quality Control OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

We have curated a selection of OKR examples specifically for Quality Control to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Quality Control OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Quality Control OKRs examples

You will find in the next section many different Quality Control Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to streamline quality control process

  • ObjectiveStreamline quality control process
  • Key ResultImplement a digital QC tracking system by 30% project completion
  • TaskTrain staff on new software usage
  • TaskResearch and select suitable digital QC tracking software
  • TaskDevelop an implementation plan, set up and test the system
  • Key ResultImprove speed of QC process by 15%
  • TaskProvide training to enhance team proficiency
  • TaskStreamline QC procedures for efficiency
  • TaskImplement automation in repetitive QC steps
  • Key ResultDecrease QC-related errors by 20%
  • TaskImplement regular training programs to boost QC team skill levels
  • TaskIntroduce advanced QA/QC software for error reduction
  • TaskRegularly update QC protocols and checklists

2OKRs to enhance architectural vision and delivery quality

  • ObjectiveEnhance architectural vision and delivery quality
  • Key ResultAchieve 90% client satisfaction rating for completed architectural projects
  • TaskFoster open communication for client queries
  • TaskRegularly monitor and evaluate client satisfaction
  • TaskImplement client feedback in final project designs
  • Key ResultIncrease departmental collaboration on innovative design concepts
  • TaskCreate shared online platform for design ideas discussion
  • TaskEstablish interdisciplinary project teams for innovation design
  • TaskImplement regular brainstorming sessions across different departments
  • Key ResultImplement 2 new quality control measures to optimize project delivery
  • TaskResearch effective quality control methods to address deficiencies
  • TaskIdentify two deficiencies in the current project delivery process
  • TaskDevelop and implement quality control measures based on research

3OKRs to enhance product quality and shipment speed

  • ObjectiveEnhance product quality and shipment speed
  • Key ResultIncrease shipping speed by 15% through operational efficiencies
  • TaskAssess and eliminate bottlenecks in the delivery process
  • TaskImplement automated packaging systems to minimize processing time
  • TaskPrioritize streamlined routing in distribution centers
  • Key ResultImplement quality control system to decrease customer returns by 10%
  • TaskDevelop and implement selected quality control system
  • TaskResearch and identify effective quality control systems
  • TaskTrack, analyze, and adjust system based on results
  • Key ResultReduce product defect rates by 20% through improvement initiatives
  • TaskInvest in superior raw materials for product creation
  • TaskTrain production staff on improved manufacturing techniques
  • TaskImplement rigorous quality control checks in the production process

4OKRs to enhance quality control testing effectiveness

  • ObjectiveEnhance quality control testing effectiveness
  • Key ResultDecrease defects found post-release by 20%
  • TaskIncorporate more rigorous beta testing phases
  • TaskImprove training for software developers
  • TaskImplement thorough quality assurance procedures
  • Key ResultInitiate 100% of staff into new quality-control training program
  • TaskCreate an informative and engaging training schedule
  • TaskIdentify and list all staff requiring the new training
  • TaskBegin rollout of quality-control training to all staff
  • Key ResultIncrease test coverage rate to 90%
  • TaskIdentify areas of the code lacking sufficient testing
  • TaskImplement and regularly update tests to maintain coverage
  • TaskDevelop comprehensive, relevant tests for those areas

5OKRs to enhance production quality to reduce issue occurrence

  • ObjectiveEnhance production quality to reduce issue occurrence
  • Key ResultIncrease testing coverage by 25% to identify pending issues
  • TaskIdentify areas with lacking testing coverage immediately
  • TaskPrioritize testing the system functionalities more rigorously
  • TaskAllocate additional resources to expand testing protocols
  • Key ResultConduct two production quality control trainings for staff
  • TaskDevelop detailed, engaging training materials for both sessions
  • TaskIdentify relevant topics for two production quality control trainings
  • TaskSchedule and carry out the two training sessions
  • Key ResultReduce production defect rate by 15% through process optimization
  • TaskMonitor, evaluate the new process's performance regularly
  • TaskImplement targeted changes to optimize efficiency and quality
  • TaskAnalyze existing production process for potential areas of improvement

6OKRs to enhance quality control to bolster cash flow

  • ObjectiveEnhance quality control to bolster cash flow
  • Key ResultDecrease product defect rate by 15% through stringent quality checks
  • TaskImplement stringent quality control checks in the production process
  • TaskRegularly monitor and refine quality protocols
  • TaskTrain staff on improved quality assurance practices
  • Key ResultIncrease customer retention by 10% via improved product quality
  • TaskTrain staff on product quality commitment and its importance
  • TaskGather regular customer feedback on product improvements
  • TaskImplement rigorous testing protocols to enhance product quality
  • Key ResultReduce quality-related returns by 20%, saving operational costs
  • TaskImplement stricter quality control checks on all products
  • TaskEstablish a robust customer feedback mechanism
  • TaskTrain staff in identifying and correcting potential issues

7OKRs to successfully complete the new server build assessment

  • ObjectiveSuccessfully complete the new server build assessment
  • Key ResultDevelop a comprehensive project plan with assigned responsibilities by week two
  • TaskAssign individual responsibilities for each task
  • TaskIdentify key project objectives and deliverables
  • TaskFinalize project plan by week two
  • Key ResultAchieve 90% completion of the server build within established project timelines
  • Key ResultTest the built server rigorously ensuring less than 2% error rate
  • TaskConduct comprehensive functionality tests on the server
  • TaskEvaluate error rate to ensure it's below 2%
  • TaskMake necessary adjustments to reduce errors

8OKRs to improve overall customer satisfaction

  • ObjectiveImprove overall customer satisfaction
  • Key ResultIncrease positive feedback response rate by 20%
  • TaskSend follow-up reminders to non-respondents
  • TaskOffer incentives for completing feedback surveys
  • TaskDevelop a short, engaging feedback form for customers
  • Key ResultImplement response strategy for all negative reviews within 48 hours
  • TaskDelegate review responses to team members
  • TaskDesign a standard reply for all negative reviews
  • TaskMonitor reviews and response times daily
  • Key ResultDecrease negative reviews by 15%
  • TaskInitiate a customer feedback follow-up system to resolve issues promptly
  • TaskImprove customer service training for better customer interactions
  • TaskImplement strict quality control measures for products

9OKRs to improve Product Stability and Quality

  • ObjectiveImprove Product Stability and Quality
  • Key ResultAchieve a product stability score of 90% in internal testing
  • TaskContinuously monitor and evaluate the product's stability throughout the testing phase
  • TaskImplement necessary optimizations and improvements to ensure a stability score of 90%
  • TaskIdentify and address any bugs or issues found during internal testing promptly
  • TaskPerform thorough and rigorous internal testing on the product
  • Key ResultReduce average product response time by 15%
  • Key ResultIncrease customer satisfaction rating by 10%
  • TaskPersonalize customer interactions by addressing them by name and anticipating their needs
  • TaskImprove response time to customer inquiries by implementing a live chat feature
  • TaskProvide additional training to customer service representatives to enhance their communication skills
  • TaskConduct customer feedback surveys to gather insights and identify areas for improvement
  • Key ResultReduce product defects by 20%

10OKRs to ensure 100% accuracy in invoice rates

  • ObjectiveEnsure 100% accuracy in invoice rates
  • Key ResultReduce invoice accuracy complaints to zero in the given quarter
  • TaskImplement thorough quality control checks on all invoices
  • TaskAddress any existing complaints and rectify errors promptly
  • TaskProvide ongoing accuracy training for invoicing team
  • Key ResultIdentify and correct errors in 10% of invoices daily
  • TaskCorrect identified errors in the invoices
  • TaskReview 10% of daily invoices for possible errors
  • TaskRe-check corrected invoices for accuracy
  • Key ResultAchieve a consistent 95% weekly rate correction success
  • TaskIncorporate regular training for data accuracy
  • TaskImplement daily monitoring of rate correction feedback
  • TaskFoster consistent cross-checking of data entries

11OKRs to enhance overall customer satisfaction

  • ObjectiveEnhance overall customer satisfaction
  • Key ResultIncrease the rate of resolved customer issues within 24 hours by 30%
  • TaskImplement comprehensive customer service training programs
  • TaskHire additional customer support staff
  • TaskIncorporate effective ticketing system software
  • Key ResultDecrease customer complaint rates by 15%
  • TaskDevelop more effective complaint resolution processes
  • TaskImplement thorough training for customer service representatives
  • TaskIncrease quality control measures for products/services
  • Key ResultIncrease customer satisfaction survey scores by 25%
  • TaskEnhance product or service quality
  • TaskImprove customer service training for staff
  • TaskImplement follow-up strategies post customer interactions

12OKRs to secure FDA approval for the capital equipment medical device

  • ObjectiveSecure FDA approval for the capital equipment medical device
  • Key ResultComplete and submit comprehensive FDA application by week 4
  • TaskThoroughly fill out the FDA application form accurately and comprehensively
  • TaskGather all necessary documentation and information for FDA application
  • TaskSubmit the completed FDA application before the deadline in week 4
  • Key ResultObtain confirmation of FDA approval by end of the quarter
  • TaskRegularly follow-up with FDA regarding application status
  • TaskPrepare and submit all necessary documentation for FDA approval
  • TaskEnsure all response deadlines to FDA inquiries are met
  • Key ResultPass all necessary FDA inspections successfully with zero citations
  • TaskImplement strict internal quality control measures
  • TaskRegularly inspect and document all processes for compliance
  • TaskReview and comprehend all FDA guidelines and expectations

13OKRs to amplify efficiency and scalability of Business Operations' internal processes

  • ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
  • Key ResultIncrease team's operational efficiency by 25% through process automation and training
  • Key ResultReduce operational delays and errors by 30% via enhanced internal quality controls
  • TaskMonitor and assess performance for continuous improvement
  • TaskTrain employees on revised operational procedures
  • TaskImplement stringent quality control checks at each stage
  • Key ResultExpand the volume capacity by 20% through better resource allocation and staffing strategies
  • TaskReview current resource allocation for efficiency improvements
  • TaskImplement optimal staffing strategies to increase productivity
  • TaskSource additional resources to accommodate 20% volume increase

14OKRs to enhance technical proficiency and efficiency as a Cloud Architect

  • ObjectiveEnhance technical proficiency and efficiency as a Cloud Architect
  • Key ResultSecure at least two professional certifications related to cloud architecture
  • TaskSchedule and pass the certification exams
  • TaskResearch popular certifications in cloud architecture
  • TaskEnroll in and complete necessary study courses
  • Key ResultDesign and deploy three complex cloud solutions successfully for clients
  • TaskDevelop prototypes and test cloud solutions for each client
  • TaskImplement and monitor the three complex cloud solutions successfully
  • TaskIdentify client needs and commence creating tailored cloud solution designs
  • Key ResultIncrease process efficiency by reducing the error rate in projects by 25%
  • TaskTrain team on precision-oriented techniques and methodologies
  • TaskImplement rigorous quality control checks and error proofing measures
  • TaskAnalyze previous projects to identify common error patterns

15OKRs to improve the effectiveness and efficiency of our design system

  • ObjectiveImprove the effectiveness and efficiency of our design system
  • Key ResultReduce system-related design errors by 20%
  • TaskRegularly update system software to minimize glitches
  • TaskImplement rigorous quality control checks in the design process
  • TaskIncrease training for design team on error prevention
  • Key ResultImprove the reuse rate of the system components by 15%
  • TaskRegularly review component reuse metrics for constant improvement
  • TaskAnalyze current system components usage and identify areas for improvement
  • TaskImplement reusable software design strategies across the development team
  • Key ResultIncrease the user interface consistency by 30%
  • TaskDevelop guidelines to improve UI uniformity
  • TaskImplement changes and assess improvements
  • TaskAnalyze current UI elements for inconsistencies

Quality Control OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Quality Control OKRs in a strategy map

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Quality Control OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

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