15 customisable OKR examples for Quality Control
What are Quality Control OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality Control to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Quality Control OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Quality Control OKRs examples
You will find in the next section many different Quality Control Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to streamline quality control process
Streamline quality control process
Implement a digital QC tracking system by 30% project completion
Train staff on new software usage- Research and select suitable digital QC tracking software
- Develop an implementation plan, set up and test the system
- Improve speed of QC process by 15%
- Provide training to enhance team proficiency
- Streamline QC procedures for efficiency
- Implement automation in repetitive QC steps
- Decrease QC-related errors by 20%
- Implement regular training programs to boost QC team skill levels
- Introduce advanced QA/QC software for error reduction
- Regularly update QC protocols and checklists
2. OKRs to enhance architectural vision and delivery quality
- Enhance architectural vision and delivery quality
- Achieve 90% client satisfaction rating for completed architectural projects
- Foster open communication for client queries
- Regularly monitor and evaluate client satisfaction
- Implement client feedback in final project designs
- Increase departmental collaboration on innovative design concepts
- Create shared online platform for design ideas discussion
- Establish interdisciplinary project teams for innovation design
- Implement regular brainstorming sessions across different departments
- Implement 2 new quality control measures to optimize project delivery
- Research effective quality control methods to address deficiencies
- Identify two deficiencies in the current project delivery process
- Develop and implement quality control measures based on research
3. OKRs to enhance product quality and shipment speed
- Enhance product quality and shipment speed
- Increase shipping speed by 15% through operational efficiencies
- Assess and eliminate bottlenecks in the delivery process
- Implement automated packaging systems to minimize processing time
- Prioritize streamlined routing in distribution centers
- Implement quality control system to decrease customer returns by 10%
- Develop and implement selected quality control system
- Research and identify effective quality control systems
- Track, analyze, and adjust system based on results
- Reduce product defect rates by 20% through improvement initiatives
- Invest in superior raw materials for product creation
- Train production staff on improved manufacturing techniques
- Implement rigorous quality control checks in the production process
4. OKRs to enhance quality control testing effectiveness
- Enhance quality control testing effectiveness
- Decrease defects found post-release by 20%
- Incorporate more rigorous beta testing phases
- Improve training for software developers
- Implement thorough quality assurance procedures
- Initiate 100% of staff into new quality-control training program
- Create an informative and engaging training schedule
- Identify and list all staff requiring the new training
- Begin rollout of quality-control training to all staff
- Increase test coverage rate to 90%
- Identify areas of the code lacking sufficient testing
- Implement and regularly update tests to maintain coverage
- Develop comprehensive, relevant tests for those areas
5. OKRs to enhance production quality to reduce issue occurrence
- Enhance production quality to reduce issue occurrence
- Increase testing coverage by 25% to identify pending issues
- Identify areas with lacking testing coverage immediately
- Prioritize testing the system functionalities more rigorously
- Allocate additional resources to expand testing protocols
- Conduct two production quality control trainings for staff
- Develop detailed, engaging training materials for both sessions
- Identify relevant topics for two production quality control trainings
- Schedule and carry out the two training sessions
- Reduce production defect rate by 15% through process optimization
- Monitor, evaluate the new process's performance regularly
- Implement targeted changes to optimize efficiency and quality
- Analyze existing production process for potential areas of improvement
6. OKRs to enhance quality control to bolster cash flow
- Enhance quality control to bolster cash flow
- Decrease product defect rate by 15% through stringent quality checks
- Implement stringent quality control checks in the production process
- Regularly monitor and refine quality protocols
- Train staff on improved quality assurance practices
- Increase customer retention by 10% via improved product quality
- Train staff on product quality commitment and its importance
- Gather regular customer feedback on product improvements
- Implement rigorous testing protocols to enhance product quality
- Reduce quality-related returns by 20%, saving operational costs
- Implement stricter quality control checks on all products
- Establish a robust customer feedback mechanism
- Train staff in identifying and correcting potential issues
7. OKRs to successfully complete the new server build assessment
- Successfully complete the new server build assessment
- Develop a comprehensive project plan with assigned responsibilities by week two
- Assign individual responsibilities for each task
- Identify key project objectives and deliverables
- Finalize project plan by week two
- Achieve 90% completion of the server build within established project timelines
- Test the built server rigorously ensuring less than 2% error rate
- Conduct comprehensive functionality tests on the server
- Evaluate error rate to ensure it's below 2%
- Make necessary adjustments to reduce errors
8. OKRs to improve overall customer satisfaction
- Improve overall customer satisfaction
- Increase positive feedback response rate by 20%
- Send follow-up reminders to non-respondents
- Offer incentives for completing feedback surveys
- Develop a short, engaging feedback form for customers
- Implement response strategy for all negative reviews within 48 hours
- Delegate review responses to team members
- Design a standard reply for all negative reviews
- Monitor reviews and response times daily
- Decrease negative reviews by 15%
- Initiate a customer feedback follow-up system to resolve issues promptly
- Improve customer service training for better customer interactions
- Implement strict quality control measures for products
9. OKRs to enhance efficiency in printing production lineup
- Enhance efficiency in printing production lineup
- Reduce printing error rate by 10% through quality control procedures
- Regularly update printer software and drivers
- Train staff on correct printing procedures
- Implement regular checks and maintenance of printers
- Decrease production turnaround time by 7% via improved supply chain management
- Implement real-time tracking for supply chain efficiency
- Provide staff training for efficient inventory management
- Streamline procurement processes to reduce lead times
- Increase throughput by 15% using optimized workflow management
- Identify current bottlenecks in the operation workflow
- Implement an automated workflow management system
- Train staff on optimized workflow best practices
10. OKRs to increase the customer return rate
- Increase the customer return rate
- Grow repeat customer base by 15% through personalized promotional deals
- Identify top-selling products for personalized deal targeting
- Implement a customer loyalty program with exclusive deals
- Analyze customer buying habits to offer tailored promotions
- Boost customer satisfaction score by 20% to encourage repeat purchases
- Improve product quality based on customer feedback
- Offer regular deals or loyalty incentives
- Implement customer service training for staff members
- Reduce the product return rate by 10% by improving product quality control
- Train staff regularly on quality control procedures and standards
- Implement thorough testing protocols for all product manufacturing stages
- Regularly review and update quality control measures
11. OKRs to improve Product Stability and Quality
- Improve Product Stability and Quality
- Achieve a product stability score of 90% in internal testing
- Continuously monitor and evaluate the product's stability throughout the testing phase
- Implement necessary optimizations and improvements to ensure a stability score of 90%
- Identify and address any bugs or issues found during internal testing promptly
- Perform thorough and rigorous internal testing on the product
- Reduce average product response time by 15%
- Increase customer satisfaction rating by 10%
- Personalize customer interactions by addressing them by name and anticipating their needs
- Improve response time to customer inquiries by implementing a live chat feature
- Provide additional training to customer service representatives to enhance their communication skills
- Conduct customer feedback surveys to gather insights and identify areas for improvement
- Reduce product defects by 20%
12. OKRs to ensure 100% accuracy in invoice rates
- Ensure 100% accuracy in invoice rates
- Reduce invoice accuracy complaints to zero in the given quarter
- Implement thorough quality control checks on all invoices
- Address any existing complaints and rectify errors promptly
- Provide ongoing accuracy training for invoicing team
- Identify and correct errors in 10% of invoices daily
- Correct identified errors in the invoices
- Review 10% of daily invoices for possible errors
- Re-check corrected invoices for accuracy
- Achieve a consistent 95% weekly rate correction success
- Incorporate regular training for data accuracy
- Implement daily monitoring of rate correction feedback
- Foster consistent cross-checking of data entries
13. OKRs to maximize Efficiency of Supplier Performance
- Maximize Efficiency of Supplier Performance
- Reduce supplier-related issues/complaints by 30%
- Improve communication channels with suppliers for better understanding
- Implement regular quality control checks
- Offer continuous feedback to suppliers
- Increase supplier on-time delivery rate by 20%
- Regularly evaluate and feedback suppliers on performance
- Establish strict delivery deadlines for all vendors
- Implement a real-time supplier delivery tracking system
- Improve Supplier Quality Score by 15%
- Enhance supplier training and certification processes
- Regularly evaluate and review supplier performance
- Implement stricter quality control checks on received supplies
14. OKRs to enhance quality in document management processes
- Enhance quality in document management processes
- Reduce document-related errors by 30% through implementing quality controls
- Implement thorough document review procedures for error identification
- Introduce an effective quality control system in the workflow
- Conduct regular training sessions for staff on document accuracy
- Train 90% of staff in new document management practices to ensure standardization
- Monitor and confirm staff training completion
- Identify relevant staff for document management training
- Arrange training sessions on new practices
- Streamline 25% of existing document flows for improved efficiency by end of quarter
- Develop and implement strategies to improve identified processes
- Monitor and evaluate efficiency improvements
- Identify and analyze current document flows for inefficiencies
15. OKRs to enhance overall customer satisfaction
- Enhance overall customer satisfaction
- Increase the rate of resolved customer issues within 24 hours by 30%
- Implement comprehensive customer service training programs
- Hire additional customer support staff
- Incorporate effective ticketing system software
- Decrease customer complaint rates by 15%
- Develop more effective complaint resolution processes
- Implement thorough training for customer service representatives
- Increase quality control measures for products/services
- Increase customer satisfaction survey scores by 25%
- Enhance product or service quality
- Improve customer service training for staff
- Implement follow-up strategies post customer interactions
Quality Control OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Quality Control OKRs in a strategy map
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Quality Control OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to boost market dominance through increased Sales and Share of Voice
- OKRs to enhance customer advocacy throughout our service processes
- OKRs to scale the team by hiring and onboarding key talent to support business expansion
- OKRs to enhance knowledge and personal growth through consistent reading
- OKRs to achieve a flawless state contract compliance audit
- OKRs to boost trial and subscription activations via paid ads
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.