15 customisable OKR examples for Quality Control

What are Quality Control OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

We have curated a selection of OKR examples specifically for Quality Control to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Quality Control OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Quality Control OKRs examples

You will find in the next section many different Quality Control Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1. OKR to enhance architectural vision and delivery quality

  • ObjectiveEnhance architectural vision and delivery quality
  • Key ResultAchieve 90% client satisfaction rating for completed architectural projects
  • TaskFoster open communication for client queries
  • TaskRegularly monitor and evaluate client satisfaction
  • TaskImplement client feedback in final project designs
  • Key ResultIncrease departmental collaboration on innovative design concepts
  • TaskCreate shared online platform for design ideas discussion
  • TaskEstablish interdisciplinary project teams for innovation design
  • TaskImplement regular brainstorming sessions across different departments
  • Key ResultImplement 2 new quality control measures to optimize project delivery
  • TaskResearch effective quality control methods to address deficiencies
  • TaskIdentify two deficiencies in the current project delivery process
  • TaskDevelop and implement quality control measures based on research

2. OKR to enhance product quality and shipment speed

  • ObjectiveEnhance product quality and shipment speed
  • Key ResultIncrease shipping speed by 15% through operational efficiencies
  • TaskAssess and eliminate bottlenecks in the delivery process
  • TaskImplement automated packaging systems to minimize processing time
  • TaskPrioritize streamlined routing in distribution centers
  • Key ResultImplement quality control system to decrease customer returns by 10%
  • TaskDevelop and implement selected quality control system
  • TaskResearch and identify effective quality control systems
  • TaskTrack, analyze, and adjust system based on results
  • Key ResultReduce product defect rates by 20% through improvement initiatives
  • TaskInvest in superior raw materials for product creation
  • TaskTrain production staff on improved manufacturing techniques
  • TaskImplement rigorous quality control checks in the production process

3. OKR to enhance production quality to reduce issue occurrence

  • ObjectiveEnhance production quality to reduce issue occurrence
  • Key ResultIncrease testing coverage by 25% to identify pending issues
  • TaskIdentify areas with lacking testing coverage immediately
  • TaskPrioritize testing the system functionalities more rigorously
  • TaskAllocate additional resources to expand testing protocols
  • Key ResultConduct two production quality control trainings for staff
  • TaskDevelop detailed, engaging training materials for both sessions
  • TaskIdentify relevant topics for two production quality control trainings
  • TaskSchedule and carry out the two training sessions
  • Key ResultReduce production defect rate by 15% through process optimization
  • TaskMonitor, evaluate the new process's performance regularly
  • TaskImplement targeted changes to optimize efficiency and quality
  • TaskAnalyze existing production process for potential areas of improvement

4. OKR to successfully complete the new server build assessment

  • ObjectiveSuccessfully complete the new server build assessment
  • Key ResultDevelop a comprehensive project plan with assigned responsibilities by week two
  • TaskAssign individual responsibilities for each task
  • TaskIdentify key project objectives and deliverables
  • TaskFinalize project plan by week two
  • Key ResultAchieve 90% completion of the server build within established project timelines
  • Key ResultTest the built server rigorously ensuring less than 2% error rate
  • TaskConduct comprehensive functionality tests on the server
  • TaskEvaluate error rate to ensure it's below 2%
  • TaskMake necessary adjustments to reduce errors

5. OKR to improve Product Stability and Quality

  • ObjectiveImprove Product Stability and Quality
  • Key ResultAchieve a product stability score of 90% in internal testing
  • TaskContinuously monitor and evaluate the product's stability throughout the testing phase
  • TaskImplement necessary optimizations and improvements to ensure a stability score of 90%
  • TaskIdentify and address any bugs or issues found during internal testing promptly
  • TaskPerform thorough and rigorous internal testing on the product
  • Key ResultReduce average product response time by 15%
  • Key ResultIncrease customer satisfaction rating by 10%
  • TaskPersonalize customer interactions by addressing them by name and anticipating their needs
  • TaskImprove response time to customer inquiries by implementing a live chat feature
  • TaskProvide additional training to customer service representatives to enhance their communication skills
  • TaskConduct customer feedback surveys to gather insights and identify areas for improvement
  • Key ResultReduce product defects by 20%

6. OKR to ensure 100% accuracy in invoice rates

  • ObjectiveEnsure 100% accuracy in invoice rates
  • Key ResultReduce invoice accuracy complaints to zero in the given quarter
  • TaskImplement thorough quality control checks on all invoices
  • TaskAddress any existing complaints and rectify errors promptly
  • TaskProvide ongoing accuracy training for invoicing team
  • Key ResultIdentify and correct errors in 10% of invoices daily
  • TaskCorrect identified errors in the invoices
  • TaskReview 10% of daily invoices for possible errors
  • TaskRe-check corrected invoices for accuracy
  • Key ResultAchieve a consistent 95% weekly rate correction success
  • TaskIncorporate regular training for data accuracy
  • TaskImplement daily monitoring of rate correction feedback
  • TaskFoster consistent cross-checking of data entries

7. OKR to secure FDA approval for the capital equipment medical device

  • ObjectiveSecure FDA approval for the capital equipment medical device
  • Key ResultComplete and submit comprehensive FDA application by week 4
  • TaskThoroughly fill out the FDA application form accurately and comprehensively
  • TaskGather all necessary documentation and information for FDA application
  • TaskSubmit the completed FDA application before the deadline in week 4
  • Key ResultObtain confirmation of FDA approval by end of the quarter
  • TaskRegularly follow-up with FDA regarding application status
  • TaskPrepare and submit all necessary documentation for FDA approval
  • TaskEnsure all response deadlines to FDA inquiries are met
  • Key ResultPass all necessary FDA inspections successfully with zero citations
  • TaskImplement strict internal quality control measures
  • TaskRegularly inspect and document all processes for compliance
  • TaskReview and comprehend all FDA guidelines and expectations

8. OKR to amplify efficiency and scalability of Business Operations' internal processes

  • ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
  • Key ResultIncrease team's operational efficiency by 25% through process automation and training
  • Key ResultReduce operational delays and errors by 30% via enhanced internal quality controls
  • TaskMonitor and assess performance for continuous improvement
  • TaskTrain employees on revised operational procedures
  • TaskImplement stringent quality control checks at each stage
  • Key ResultExpand the volume capacity by 20% through better resource allocation and staffing strategies
  • TaskReview current resource allocation for efficiency improvements
  • TaskImplement optimal staffing strategies to increase productivity
  • TaskSource additional resources to accommodate 20% volume increase

9. OKR to improve the effectiveness and efficiency of our design system

  • ObjectiveImprove the effectiveness and efficiency of our design system
  • Key ResultReduce system-related design errors by 20%
  • TaskRegularly update system software to minimize glitches
  • TaskImplement rigorous quality control checks in the design process
  • TaskIncrease training for design team on error prevention
  • Key ResultImprove the reuse rate of the system components by 15%
  • TaskRegularly review component reuse metrics for constant improvement
  • TaskAnalyze current system components usage and identify areas for improvement
  • TaskImplement reusable software design strategies across the development team
  • Key ResultIncrease the user interface consistency by 30%
  • TaskDevelop guidelines to improve UI uniformity
  • TaskImplement changes and assess improvements
  • TaskAnalyze current UI elements for inconsistencies

10. OKR to increase client satisfaction for better retention rate

  • ObjectiveIncrease client satisfaction for better retention rate
  • Key ResultImprove product quality to bring customer complaints down by 5%
  • TaskIncorporate customer feedback to rectify recurring issues
  • TaskInitiate robust product testing protocols to identify flaws
  • TaskEnhance quality control measures during production
  • Key ResultImplement a feedback mechanism to address at least 80% customer concerns
  • TaskTrain personnel on handling customer feedback
  • TaskDevelop a customer feedback form addressing common issues
  • TaskImplement feedback form into customer service procedures
  • Key ResultIncrease engagement efforts to achieve a 10% lift in customer interaction
  • TaskDevelop and promote new, engaging loyalty programs
  • TaskEnhance the mobile app for customer-friendly usage and interaction
  • TaskImplement a personalized email campaign targeting existing customers

11. OKR to uphold highest product quality standards

  • ObjectiveUphold highest product quality standards
  • Key ResultAchieve 95% positive product quality feedback from customer satisfaction surveys
  • TaskImplement rigorous product quality checks before distribution
  • TaskDevelop customer service training for addressing product concerns
  • TaskLaunch satisfaction surveys post-purchase to collect feedback
  • Key ResultImplement advanced training for 90% of production personnel for enhanced workmanship
  • TaskDevelop an advanced training program targeting identified gaps
  • TaskIdentify skills gap in production personnel for advanced training
  • TaskEnroll 90% of production staff in advanced training program
  • Key ResultReduce product defects by 20% through improved quality control measures
  • TaskRegularly review and update quality control guidelines
  • TaskImplement strict quality control protocols for every production stage
  • TaskTrain staff on new quality control measures and standards

12. OKR to strengthen quality control for product consistency

  • ObjectiveStrengthen quality control for product consistency
  • Key ResultIncrease inspection checks by 30% to limit manufacturing defects
  • TaskDevelop more rigorous inspection protocols to ensure quality
  • TaskImplement weekly inspection training sessions for staff
  • TaskHire additional inspectors to increase inspection capacity
  • Key ResultImplement a new quality analysis metric for 100% of products
  • TaskTest the new model on a small product sample
  • TaskDevelop a comprehensive new quality analysis metric model
  • TaskApply the metric across all product lines, ensuring 100% coverage
  • Key ResultDeliver training to 80% of production staff on updated quality control guidelines
  • TaskMonitor and validate individual's training completion records
  • TaskCreate or update training materials and schedule sessions
  • TaskIdentify individuals who need training on updated guidelines

13. OKR to achieve full project implementation

  • ObjectiveAchieve full project implementation
  • Key ResultReduce project implementation errors by 50% through continuous quality control measures
  • Key ResultComplete all project milestones and deliverables within the set timeframe
  • TaskAssign responsibilities to team members and ensure clear communication channels
  • TaskImplement risk management strategies to mitigate potential delays and challenges
  • TaskRegularly review progress and make adjustments to ensure milestones are on track
  • TaskCreate a detailed project plan outlining tasks, deadlines, and deliverables
  • Key ResultIncrease project implementation progress by 25% each month
  • TaskSet clear project milestones and deadlines
  • TaskPromote effective collaboration and communication among project team members
  • TaskRegularly track and analyze project performance and identify bottlenecks
  • TaskAllocate additional resources or redefine tasks to expedite project implementation
  • Key ResultEnsure all project team members have received the necessary training and support for successful implementation
  • TaskMonitor and evaluate team members' progress and provide ongoing support
  • TaskAssess the training needs of all project team members
  • TaskSchedule training sessions and support sessions as needed
  • TaskProvide relevant training resources and materials

14. OKR to increase client satisfaction and loyalty

  • ObjectiveIncrease client satisfaction and loyalty
  • Key ResultImprove client retention rate by 15%
  • TaskImplement a client feedback and resolution system
  • TaskIncrease the frequency of client contact
  • TaskDevelop a loyalty rewards program
  • Key ResultAchieve an average customer satisfaction rating of 90% or above
  • TaskTrain employees in customer service excellence
  • TaskImplement feedback-driven improvements promptly
  • TaskConduct consistent customer satisfaction surveys
  • Key ResultReduce client complaints by at least 30% compared to previous period
  • TaskImplement more rigorous quality control checks on all services
  • TaskRegularly gather and analyze customer feedback
  • TaskConduct comprehensive staff training on customer service

15. OKR to and with quality

  • ObjectiveDeliver work with exceptional quality
  • Key ResultIncrease productivity by 25% through optimization of work processes
  • Key ResultIncrease the number of positive customer feedback by 50%
  • Key ResultAchieve a customer satisfaction rating of 95% or higher
  • Key ResultComplete 100% of tasks before the deadline

Best practices for managing your Quality Control OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Quality Control OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Quality Control OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

Signup1 Create your workspace
Signup2 Build plans in seconds with AI
Signup3Track your progress
Quick nav