15 customisable OKR examples for Design And User Experience
What are Design And User Experience OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Crafting effective OKRs can be challenging, particularly for beginners. Emphasizing outcomes rather than projects should be the core of your planning.
We have a collection of OKRs examples for Design And User Experience to give you some inspiration. You can use any of the templates below as a starting point for your OKRs.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Design And User Experience OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Design And User Experience OKRs examples
We've added many examples of Design And User Experience Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
1. OKRs to enhance customer engagement via CRM and onsite experience
- Enhance customer engagement via CRM and onsite experience
- Improve onsite user experience leading to a 15% rise in order frequency
- Implement personalized recommendations for returning users
- Enhance website navigation for seamless user browsing
- Optimize checkout process to increase conversion rates
- Reduce customer churn by 10% by improving post-purchase follow-ups and interactions
- Implement personalized post-purchase follow-up emails
- Evaluate and refine after-sales service procedures
- Train staff on effective, empathetic customer interaction
- Achieve 20% increase in repeat orders through CRM engagement campaigns strategy
- Develop a loyalty rewards program to incentivize repeat orders
- Implement personalized email campaigns targeting previous customers
- Analyze purchase history to offer tailored product recommendations
2. OKRs to successfully redesign and enhance the website's user experience
- Successfully redesign and enhance the website's user experience
- Achieve a 20% decrease in bounce rate post-redesign
- Conduct user testing on new design for usability issues
- Implement SEO strategies to attract relevant traffic
- Adjust website loading speed and mobile responsiveness
- Increase user engagement on the website by 30%
- Analyze and optimize the website's load speed
- Implement interactive content and communication tools
- Develop more user-friendly website design and features
- Receive above 85% in satisfaction score from user experience surveys post-redesign
- Implement user feedback into website redesign plans
- Conduct regular testing and tweaks post-redesign
- Deliver outstanding customer service throughout the experience
3. OKRs to improve product designs to enhance user-experience and boost engagements
- Improve product designs to enhance user-experience and boost engagements
- Increase average user session time on product by 15%
- Improve site speed and functionality to enhance user experience
- Implement personalized user recommendations and notifications
- Create engaging, original content to retain users
- Achieve a satisfaction score of 85% in UX surveys
- Organize UX workshops for staff to enhance user understanding
- Conduct regular UX surveys to measure current satisfaction levels
- Implement user feedback for continual UX improvement
- Design and test 3 new user interface concepts for approval
- Develop three distinct user interface concepts
- Implement prototypes for usability tests
- Conduct testing and gather feedback for approval
4. OKRs to improve the game's community size and interaction levels
- Improve the game's community size and interaction levels
- Increase the retention rate of users over a three-month period by 30%
- Introduce loyalty programs and rewards system
- Implement personalized email marketing strategies
- Improve user interface for enhanced usability and engagement
- Increase the weekly interaction per user by 15%
- Create engaging content that encourages user comments, likes, shares
- Offer weekly challenges or rewards for user participation
- Implement a weekly email newsletter highlighting site updates and features
- Increase the number of active users by 25%
- Initiate referral programs for existing users
- Improve user experience on the platform
- Implement targeted advertising to reach potential users
5. OKRs to mobile and QR code integration
6. OKRs to enhance user satisfaction and engagement with our app
- Enhance user satisfaction and engagement with our app
- Reduce average response time to user inquiries to under 24 hours through streamlined customer support
- Regularly analyze response time data to identify bottlenecks and implement process improvements
- Establish clear guidelines and documentation for resolving common user inquiries
- Train customer support agents to handle inquiries effectively and efficiently
- Implement a ticketing system for efficient tracking and prioritization of user inquiries
- Increase user retention rate by 15% through personalized push notifications and enhanced features
- Continuously monitor and optimize push notification campaigns and feature updates for maximum effectiveness
- Develop and implement a comprehensive push notification strategy based on user insights
- Analyze user behavior to identify key preferences and interests for personalized push notifications
- Enhance user experience by adding new features and improving existing functionalities
- Increase user reviews by 20% through targeted campaigns and incentivized prompts
- Use social media platforms to highlight positive user reviews and encourage others to share their experiences
- Create personalized email campaigns to request user reviews with compelling copy and visuals
- Offer exclusive incentives, such as discounts or freebies, for users who leave reviews
- Implement in-app prompts at strategic moments to remind and encourage users to submit reviews
- Increase average app rating to 4.5 stars through user feedback and app improvements
7. OKRs to boost app user engagement and increase application downloads
- Boost app user engagement and increase application downloads
- Improve user retention rate by 15% through the enhancement of user experience
- Solicit user feedback to identify improvement areas
- Implement personalized features to enhance user engagement
- Enhance user interface for better navigation
- Drive a 25% increase in total app downloads across all platforms
- Develop referral programs to encourage current users to invite others
- Implement SEO strategies to improve app visibility in search results
- Create engaging content to promote the app on social media platforms
- Achieve 20% growth in active monthly users interacting with app content
- Implement aggressive social media marketing for app promotion
- Enhance user interface for improved app experience
- Introduce exclusive features or benefits for app users
8. OKRs to launch user-friendly and engaging new B2B website
- Launch user-friendly and engaging new B2B website
- Secure 1,000+ active user accounts within the first two weeks post-launch
- Organize an attractive launch event for potential users
- Offer incentives for early sign-ups and referrals
- Implement a targeted online advertising campaign
- Guarantee 98% uptime throughout the post-launch stabilization period
- Establish a dedicated team for quick issue resolution
- Implement continuous system monitoring and issue detection tools
- Regularly verify and update disaster recovery plans
- Achieve a user satisfaction score of 90% in usability testing
- Implement improvements based on user feedback swiftly
- Regularly conduct and analyze user testing feedback
- Train staff in user-centered design principles and practices
9. OKRs to enhance user login experience and integration with Auth0
- Enhance user login experience and integration with Auth0
- Increase UI uplift completion by 50% to align with Auth0 standards
- Provide comprehensive training on UI uplift process to relevant teams
- Revise UI uplift process documentation to incorporate Auth0 standards
- Implement regular feedback loops and quality checks for UI uplift completion
- Collaborate with UI designers to optimize UI uplift workflows and streamline processes
- Reduce average login time by 20% through optimized UI and API assets
- Conduct a UI/UX audit to identify bottlenecks and improve login flow
- Optimize API assets to reduce response time for faster login experience
- Regularly monitor and analyze login metrics to track progress and identify further optimizations
- Implement streamlined authentication process with simplified user interface design
- Increase user satisfaction by achieving a minimum rating of 4.5 out of 5 in login experience feedback
- Improve API integration with Auth0 by achieving a 95% success rate in authentication requests
- Implement appropriate error handling mechanisms to provide clear feedback to users
- Regularly monitor authentication success rates and analyze data to identify areas for improvement
- Conduct thorough testing of API integration with Auth0 to identify and resolve any issues
- Investigate and address common error messages encountered during authentication requests
10. OKRs to develop a compelling game that engages and captivates players
- Develop a compelling game that engages and captivates players
- Develop a functional prototype of the game with polished graphics and intuitive controls
- Implement and refine intuitive controls based on user experience and usability testing
- Iterate on the game design based on user feedback and playtesting results
- Conduct user testing to identify any issues with the game controls
- Collaborate with an artist to create high-quality graphics for the game prototype
- Conduct user research to identify target audience preferences and game themes
- Develop a survey to gather user feedback on preferred game themes
- Use findings to inform game theme selection and prioritize target audience preferences
- Conduct interviews with target audience members to understand their preferences
- Analyze user research data to identify common themes and preferences
- Conduct playtesting sessions to gather feedback and iterate on the game design
- Create a detailed game design document outlining gameplay mechanics, levels, and objectives
- Outline basic gameplay mechanics that will define the core experience of the game
- Create clear and specific objectives for each level, ensuring they align with gameplay mechanics
- Design a series of diverse levels that challenge and engage players
- Research popular gameplay mechanics, level design techniques, and objective structures
11. OKRs to improve user navigation and orientation on the website
- Improve user navigation and orientation on the website
- Achieve 95% positive feedback on user interface and navigation ease
- Implement user feedback for interface improvements
- Offer in-app guidance for simplified navigation
- Conduct a detailed usability testing of the interface
- Reduce website bounce rate by 15%
- Ensure website content is relevant and engaging
- Optimize website layout for easy navigation
- Improve website loading speed to reduce visitor impatience
- Increase average session duration by 10%
- Optimize page load times to reduce bounce rates
- Improve website interface for more user-friendly navigation
- Introduce engaging content to retain visitors longer
12. OKRs to streamline Sign in and Registration process on eCommerce Website
- Streamline Sign in and Registration process on eCommerce Website
- Reduce sign in and registration related support tickets by 15%
- Conduct site-wide usability testing to identify problem areas
- Implement user-friendly, intuitive sign in and registration process
- Provide clear, simple instructions for the sign-up process
- Decrease average sign in time by 30%
- Implement auto-fill option for returning users
- Optimize website's load time for faster access
- Streamline the sign in process by removing unnecessary steps
- Increase registration conversion rate by 20%
- Improve website speed and usability
- Offer incentives for completing sign-ups
- Simplify registration form to only essential information
13. OKRs to enhance the performance and usability of the technical website
- Enhance the performance and usability of the technical website
- Decrease bounce rate by 35% through optimization of landing pages
- Optimize loading speed for enhanced user experience
- Implement relevant, attention-grabbing headlines on all landing pages
- Provide clear, engaging calls to action
- Improve website load time by 30% to boost user experience
- Enable compression to reduce your HTTP response time
- Optimize images and videos for quicker on-page load time
- Remove unnecessary plugins that may slow website speed
- Increase the site's mobile responsiveness rank by 40%
- Optimize images and text sizes for mobile view
- Speed up load times to improve mobile usability
- Implement a responsive design for better mobile adaptation
14. OKRs to to enhance customer satisfaction, effort score, and net promoter score
- To enhance customer satisfaction, effort score, and net promoter score
- Increase net promoter score by 8% via effective customer feedback mechanisms
- Develop a robust system for addressing complaints
- Train staff in effective customer service techniques
- Implement regular customer satisfaction surveys
- Boost customer satisfaction index by 10% through improved service quality
- Implement comprehensive staff training to improve customer service skills
- Monitor and fix identified service quality issues in a timely manner
- Develop a robust customer feedback system to identify service quality issues
- Reduce customer effort score by 15% by simplifying user journeys
- Streamline user interface for simplicity and comfort
- Identify complex steps in current user journeys
- Implement effective user feedback mechanisms
15. OKRs to enhance user engagement on app and website
- Enhance user engagement on app and website
- Decrease bounce rate by 15%
- Optimize website for faster loading times
- Implement engaging, high-quality content
- Improve website navigation and user interface
- Increase average session duration by 20%
- Implement more engaging, interactive content
- Increase frequency of relevant, updated posts
- Optimize website speed and navigation
- Improve app store rating to 4.5+
- Initiate a campaign encouraging satisfied users to leave reviews
- Implement customer feedback into app updates and improvements
- Enhance user experience by fixing reported bugs and errors
Design And User Experience OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Design And User Experience OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Design And User Experience OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to implement Unified Standards Across all Hospital Units OKRs to streamline and improve existing patch management system OKRs to attain and apply advanced leadership skills through an online course OKRs to establish consistent branding across all company platforms OKRs to enhance understanding of business requirements OKRs to minimize unavoidable equipment downtime next quarter
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.