15 customisable OKR examples for Feedback

What are Feedback OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Feedback to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Feedback OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Feedback OKRs examples

You'll find below a list of Objectives and Key Results templates for Feedback. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1. OKR to expand legal and regulatory resources network

  • ObjectiveExpand legal and regulatory resources network
  • Key ResultImprove user engagement by implementing feedback-driven enhancements to the network
  • TaskRegularly communicate with users about the network's updates and improvements based on their feedback
  • TaskAnalyze feedback to identify areas of improvement and prioritize enhancements
  • TaskImplement user-suggested features and enhancements to address their needs and concerns
  • TaskSend out surveys to collect feedback on user experience and pain points
  • Key ResultDevelop an online platform for easy access to legal and regulatory materials
  • TaskConduct market research to understand user needs and preferences
  • TaskConduct user testing and gather feedback to continuously improve the platform's functionality
  • TaskCollaborate with legal experts to curate and regularly update the platform's content
  • TaskDesign an intuitive interface for easy navigation and document search
  • Key ResultIncrease the number of legal and regulatory contacts by 20% through targeted outreach
  • TaskAttend industry conferences and events to establish connections with new legal and regulatory contacts
  • TaskIdentify regulatory agencies with relevant contacts for targeted outreach
  • TaskImplement a focused email marketing campaign to engage potential legal and regulatory contacts
  • TaskDevelop a comprehensive database of legal and regulatory contact information
  • Key ResultEstablish partnerships with 3 influential legal organizations to enhance resource availability
  • TaskCollaborate with the legal organizations to develop strategies for enhancing resource availability
  • TaskResearch and identify three influential legal organizations relevant to our objectives
  • TaskFormalize partnerships through legal agreements and ensure effective implementation of joint initiatives
  • TaskReach out to the identified organizations to initiate partnership discussions

2. OKR to enhance feedback system for increased 360, recurring and upward feedback

  • ObjectiveEnhance feedback system for increased 360, recurring and upward feedback
  • Key ResultAchieve 75% participation rate in upward feedback sessions every month
  • TaskDevelop engaging and accessible feedback sessions
  • TaskImplement incentives for session participation
  • TaskRegularly communicate the importance of participation
  • Key ResultIncrease the frequency of feedback session to twice a month
  • TaskTrain staff to give effective feedback
  • TaskEstablish clear feedback session guidelines
  • TaskSchedule regular bi-monthly feedback sessions
  • Key ResultImplement a monthly 360 feedback system for all team members by end of Q2
  • TaskTrain team members on feedback system usage
  • TaskDevelop a feedback schedule for all team members
  • TaskResearch and choose an appropriate 360-degree feedback tool

3. OKR to foster a comprehensive feedback culture

  • ObjectiveFoster a comprehensive feedback culture
  • Key ResultDecrease negative feedback issues by 30% through improvement interventions
  • TaskDevelop and implement a comprehensive customer service training program
  • TaskRegularly analyze customer satisfaction surveys for improvement areas
  • TaskRevise and optimize internal processes associated with customer complaints
  • Key ResultOrganize four constructive feedback workshops for all staff members
  • TaskOutline the key goals and topics for each feedback workshop
  • TaskArrange for appropriate facilities and equipment to host workshops
  • TaskSend invites and workshop agenda to all staff members
  • Key ResultImplement confidential weekly team feedback surveys increasing participation by 60%

4. OKR to develop and launch a new API for the CAD company

  • ObjectiveDevelop and launch a new API for the CAD company
  • Key ResultReceive positive feedback and testimonials from beta testers and early adopters
  • TaskShare positive feedback and testimonials on social media platforms and company website
  • TaskOffer incentives, such as discounts or freebies, to encourage beta testers and early adopters to provide feedback and testimonials
  • TaskCreate a feedback form to collect positive experiences and testimonials from users
  • TaskSend personalized email to beta testers and early adopters requesting feedback and testimonials
  • Key ResultComplete the API design and documentation, incorporating all required functionalities
  • Key ResultSuccessfully implement API integration with multiple CAD software applications
  • TaskProvide training and support to users for effectively utilizing the integrated APIs
  • TaskTest the API integration with each CAD software application to ensure seamless functionality
  • TaskDevelop a comprehensive documentation for the API integration process with each CAD software application
  • TaskIdentify and research the CAD software applications that require API integration
  • Key ResultAchieve a minimum of 95% API uptime during the testing and deployment phase

5. OKR to determine leading causes for policy non-renewals

  • ObjectiveDetermine leading causes for policy non-renewals
  • Key ResultAnalyze data from non-renewals and categorize common reasons by week 6
  • TaskAnalyze the gathered data and categorize reasons
  • TaskCollect all data related to non-renewals before week 6
  • TaskDocument findings for each common reason weekly
  • Key ResultSubmit a detailed report outlining top 3 reasons by week 8
  • TaskAnalyze data to identify top 3 reasons
  • TaskCreate a detailed outline of findings
  • TaskSubmit the report by week 8
  • Key ResultConduct a survey from 100 non-renewing customers for detailed feedback by week 4
  • TaskDistribute survey amidst chosen customers by week 4
  • TaskCreate a detailed feedback survey
  • TaskIdentify 100 non-renewing customers for the survey

6. OKR to improve the effectiveness of OKR testing

  • ObjectiveImprove the effectiveness of OKR testing
  • Key ResultImplement at least two improvements based on customer feedback for OKR testing
  • TaskReview customer feedback on OKR testing
  • TaskExecute the plan and monitor the effectiveness of the implemented improvements
  • TaskIdentify at least two areas for improvement from customer feedback
  • TaskDevelop action plan for implementing the identified improvements
  • Key ResultAchieve a customer satisfaction rating of at least 90% for OKR testing
  • TaskRegularly communicate with customers to address any issues or concerns they may have
  • TaskImplement improvements based on customer feedback to enhance the OKR testing process
  • TaskConduct a survey to gather feedback from customers about their OKR testing experience
  • TaskProvide training sessions or resources to help customers optimize their use of OKR testing
  • Key ResultDecrease the average time spent on OKR testing by 15%
  • Key ResultIncrease the completion rate of OKR tests by 20%
  • TaskOffer regular practice sessions and mock exams for OKR testing
  • TaskProvide additional resources and examples for OKR test preparation
  • TaskAnalyze feedback and adjust difficulty level of OKR tests accordingly
  • TaskEnhance OKR test instructions for better understanding

7. OKR to validate problem and product hypotheses for MVP

  • ObjectiveValidate problem and product hypotheses for MVP
  • Key ResultGet 60% positive response on problem-solution fit from industry experts
  • TaskImplement changes based on feedback for improved response
  • TaskIdentify and reach out to relevant industry experts for feedback
  • TaskDevelop a clear, concise presentation of the problem-solution fit
  • Key ResultConduct a beta test with 25 users and achieve 75% satisfaction rate
  • TaskOrganize detailed feedback collection from users
  • TaskImplement improvements based on feedback for satisfaction
  • TaskSelect 25 users for the beta test
  • Key ResultInterview 50 potential customers to understand their main pain points
  • TaskIdentify and contact 50 potential customers
  • TaskConduct and record customer interviews
  • TaskCreate a standard questionnaire for customer pain points

8. OKR to improve customer support quality

  • ObjectiveImprove customer support quality
  • Key ResultReduce average response time to customer inquiries by 20%
  • TaskRegularly review and update customer inquiry response templates to ensure accuracy and effectiveness
  • TaskStreamline the customer inquiry process by optimizing communication channels and eliminating unnecessary steps
  • TaskImplement a user-friendly chatbot to answer common customer inquiries instantly
  • TaskTrain customer service agents to improve their efficiency and speed in responding to inquiries
  • Key ResultIncrease average customer satisfaction rating to 4.8 out of 5
  • TaskImplement targeted initiatives to address the identified areas of improvement
  • TaskConduct a comprehensive survey to gather feedback from customers
  • TaskAnalyze the survey results to identify areas of improvement and prioritize action
  • TaskRegularly monitor customer satisfaction metrics and adjust initiatives accordingly
  • Key ResultImplement a comprehensive training program for support staff to enhance product knowledge
  • Key ResultIncrease the first-call resolution rate to 90%
  • TaskEnhance communication channels for timely collaboration and knowledge sharing among agents
  • TaskAnalyze customer feedback data to identify commonly recurring issues for targeted resolution strategies
  • TaskImprove documentation resources to provide agents with accurate and concise troubleshooting information
  • TaskImplement comprehensive agent training program for enhanced issue resolution skills

9. OKR to enhance training areas for improvement identification

  • ObjectiveEnhance training areas for improvement identification
  • Key ResultConduct a comprehensive review and analysis on identified areas for enhancements
  • TaskPerform an in-depth analysis based on the review
  • TaskIdentify areas that require improvement or enhancements
  • TaskCarry out detailed research for a comprehensive review
  • Key ResultCreate and implement detailed action plans for the top 2 areas requiring improvement
  • TaskBegin implementing both action plans
  • TaskIdentify top 2 areas needing most improvement
  • TaskDevelop detailed plans for each area
  • Key ResultIdentify and categorize at least 10 potential areas for improvements in current training
  • TaskCategorize findings into at least 10 improvement segments
  • TaskSurvey employees to identify dissatisfaction in current training areas
  • TaskAnalyze feedback for common themes and improvement areas

10. OKR to enhance product functionality by adding three new features based on user feedback

  • ObjectiveImprove product functionality through user feedback
  • Key ResultAchieve a 90% satisfaction rate in user testing for new features
  • Key ResultReduce customer support interactions related to functionality by 25%
  • Key ResultImplement three new features based on user feedback
  • Key ResultIncrease daily active user rate by 15% after feature implementation

11. OKR to implement a Continuous Peer and Upwards Feedback System

  • ObjectiveImplement a Continuous Peer and Upwards Feedback System
  • Key ResultTrain 90% of team members on providing effective upward feedback in six weeks
  • TaskDistribute educational materials for self-study
  • TaskSchedule individual coaching sessions where needed
  • TaskArrange training sessions on effective upward feedback techniques
  • Key ResultDesign and launch a transparent peer feedback mechanism within 4 weeks
  • TaskDevelop an easy-to-use feedback platform
  • TaskConduct initial testing and final launch of the system
  • TaskCraft a clear, understandable guideline for peer feedback
  • Key ResultAchieve a 70% response rate in the new feedback system by the end of the quarter
  • TaskImplement an attractive incentive system to engage participants
  • TaskSimplify the feedback process for faster completion
  • TaskConduct regular awareness campaigns about the feedback system

12. OKR to establish comprehensive voice of customer reports

  • ObjectiveEstablish comprehensive voice of customer reports
  • Key ResultImplement changes on identified areas and achieve 20% customer approval rate increase
  • TaskDevelop and implement changes based on identified areas
  • TaskIdentify specific areas needing improvement through customer feedback
  • TaskMonitor and measure customer approval rate after changes
  • Key ResultAnalyze survey responses and identify three main areas of improvement
  • TaskCompile and organize all survey responses
  • TaskThoroughly assess each response to identify common issues
  • TaskDetermine three main areas that require improvement
  • Key ResultConduct surveys reaching out to 75% of our customer base for feedback
  • TaskDistribute surveys using efficient communication channels
  • TaskIdentify and segment 75% of the customer base for outreach
  • TaskDetermine relevant survey topics and create a comprehensive questionnaire

13. OKR to enhance leadership skills through exemplary actions and feedback incorporation

  • ObjectiveEnhance leadership skills through exemplary actions and feedback incorporation
  • Key ResultObtain a 20% increase in positive team feedback on leadership behaviors
  • TaskRecognize and reward team members' contributions regularly
  • TaskImplement weekly leadership training and development workshops
  • TaskSolicit anonymous feedback after each team meeting
  • Key ResultConduct 4 leadership skills training sessions with measurable improved outcomes
  • TaskDraft and finalize training modules on leadership development
  • TaskIdentify individuals interested in enhancing leadership skills
  • TaskEvaluate participants and track improvement post-training
  • Key ResultImplement 3 constructive feedback points from team members into leadership approach
  • TaskMonitor progress and ask for ongoing feedback
  • TaskIdentify your team's top three feedback points
  • TaskIncorporate feedback into personal leadership strategy

14. OKR to enhance global issue feedback classification accuracy and coverage

  • ObjectiveEnhance global issue feedback classification accuracy and coverage
  • Key ResultReduce incorrect feedback classification cases by at least 25%
  • TaskTrain staff on best practices in feedback classification
  • TaskImplement and continuously improve an automated classification system
  • TaskAnalyze and identify patterns in previous misclassifications
  • Key ResultImprove machine learning model accuracy for feedback classification by 30%
  • TaskIntroduce a more complex, suitable algorithm or ensemble methods
  • TaskImplement data augmentation to enhance the training dataset
  • TaskOptimize hyperparameters using GridSearchCV or RandomizedSearchCV
  • Key ResultExpand feedback coverage to include 20 new globally-relevant issues
  • TaskIdentify 20 globally-relevant issues requiring feedback
  • TaskDevelop a comprehensive feedback form for each issue
  • TaskRoll out feedback tools across all platforms

15. OKR to enhance product-market fit by conducting customer research and implementing user feedback

  • ObjectiveImprove product-market fit by leveraging customer research and user feedback
  • Key ResultMeasure the impact of the improvements on product-market fit by tracking user metrics
  • Key ResultConduct in-depth interviews with 50 potential and existing customers
  • Key ResultImplement the top 3 product improvements within 3 weeks
  • Key ResultAnalyze user feedback and identify the top 3 product improvements

Best practices for managing your Feedback OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide πŸ‘‡

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Feedback OKRs

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Feedback OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

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