15 customisable OKR examples for Business Operations Team
What are Business Operations Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Business Operations Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Business Operations Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Business Operations Team OKRs examples
You will find in the next section many different Business Operations Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to gain comprehensive knowledge about the agency operations in business
Gain comprehensive knowledge about the agency operations in business
Complete three different business agency related online courses by top institutes
Research and select three top-rated business agency online courses- Regularly study and complete each course
- Enroll in the selected online courses
- Conduct informational interviews with five successful business agents
- Identify five successful business agents for interviews
- Schedule and conduct the individual interviews
- Prepare relevant questions regarding their business success
- Read and comprehend 10 agency-based business case studies and summarize learnings
2. OKRs to broaden understanding of agent's role in business operations
- Broaden understanding of agent's role in business operations
- Attend two professional seminars or webinars focused on the agent's role in the business
- Register for two chosen professional seminars or webinars
- Attend and actively participate in these webinars
- Research upcoming webinars focused on the agent's role in business
- Conduct informational interviews with five business agents to gain first-hand information
- Schedule and conduct interviews with selected agents
- Identify five business agents relevant to the project
- Draft insightful questions to ask during interviews
- Complete three agent case studies with cross-industry analysis by quarter-end
- Identify three agent cases from diverse industries for study
- Compile findings and complete final report by quarter-end
- Perform a detailed cross-industry analysis on chosen case studies
3. OKRs to enhance risk management and business support systems
- Enhance risk management and business support systems
- Develop action plans to minimize identified risks by 25%
- Identify potential risks within the current operations
- Develop strategies to counteract each identified risk
- Implement these strategies effectively at all operational levels
- Improve 3 current business support strategies based on risk analysis results
- Optimize existing contingency plans using risk analytics results
- Revise support strategy based on highest probable risks
- Implement risk mitigation tactics based on identified vulnerabilities
- Implement a risk identification process for 80% of business operations areas
- Define the scope of business operations for risk assessment
- Conduct risk identification training for employees
- Develop risk identification strategies for specified areas
4. OKRs to amplify efficiency and scalability of Business Operations' internal processes
- Amplify efficiency and scalability of Business Operations' internal processes
- Increase team's operational efficiency by 25% through process automation and training
- Reduce operational delays and errors by 30% via enhanced internal quality controls
- Monitor and assess performance for continuous improvement
- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- Expand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
5. OKRs to expand business operations while ensuring economic sustainability and profitability
- Expand business operations while ensuring economic sustainability and profitability
- Increase net profit margin by 15% through cost management and optimization strategies
- Negotiate with suppliers for lower purchasing prices
- Eliminate unnecessary expenses and wasteful processes
- Implement energy efficiency measures to reduce utility costs
- Improve operational efficiency by 20% with technology-based process enhancements
- Upgrade existing technology to newer, more efficient models
- Implement automated workflow software for routine processes
- Train employees on utilizing technology for increased productivity
- Gain 10 new high value contracts to diversify company revenue streams
- Directive focused negotiation and closing of 10 high-value contracts
- Develop personalized pitch proposals for each targeted client
- Identify and target 15 potential high-value clients in diverse industries
6. OKRs to maximize revenue from current business operations
- Maximize revenue from current business operations
- Upsell or cross-sell products or services to 20% of current customers
- Train sales team in upselling and cross-selling techniques
- Design and deploy targeted marketing campaigns
- Analyze purchasing trends of current customers for upsell opportunities
- Enhance customer retention rates by 15% to boost recurring revenue
- Improve customer service response times and efficiency
- Regularly solicit and act upon customer feedback
- Implement loyalty programs to reward frequent purchases
- Increase profit margins by 10% through cost reduction strategies
- Negotiate with vendors for more favorable supply deals
- Identify areas for potential cost savings in operations
- Implement energy-saving policies to reduce utility costs
7. OKRs to maximise profits from current business operations
- Maximise profits from current business operations
- Increase annual sales by 15%
- Improving customer retention through excellent services
- Implement marketing strategies to attract new customers
- Launch new, in-demand products to increase sales volume
- Upsell or cross-sell to existing clients to increase per-client revenue by 10%
- Develop customized promotion or discount plans for existing clients
- Analyze clients' purchasing patterns to identify upselling opportunities
- Train staff on effective cross-selling techniques
- Cut down operational costs by minimum 7%
- Implement energy-saving strategies to reduce utility expenses
- Streamline processes to increase efficiency and decrease wasted resources
- Renegotiate contracts with suppliers for better pricing
8. OKRs to boost sustainable growth and profitability of the business
- Boost sustainable growth and profitability of the business
- Reduce operational costs by 10% through efficiency improvements
- Implement energy-saving measures in all company facilities
- Streamline processes to eliminate non-value-adding activities
- Invest in cost-effective, high-efficiency equipment
- Grow customer base by 20% with green initiatives
- Host community events showcasing company's commitment to sustainability
- Develop a marketing campaign focusing on company's environmental efforts
- Implement a customer rewards program for eco-friendly purchasing decisions
- Increase net profit margin by 15%
- Evaluate pricing strategies, increase price where appropriate
- Improve operational efficiency to reduce waste
- Implement cost-cutting measures for overhead expenses
9. OKRs to establish a comprehensive Operational Excellence Program
- Establish a comprehensive Operational Excellence Program
- Achieve a 15% increase in overall operational efficiency metrics by quarter end
- Train workforce in lean management for optimized performance
- Implement technological upgrades to optimize production processes
- Regularly review and streamline workflow processes
- Identify and document 20 potential business processes for optimization
- Prioritize processes for potential optimization
- Review existing operations and identify 20 optimization possibilities
- Document each process in detail, noting inefficiencies
- Implement operational improvements in at least 5 identified business processes
- Develop strategies for operational enhancements
- Identify 5 business processes needing improvement
- Implement improved processes in those identified areas
10. OKRs to embed GenAI into business operations for improved innovation and expertise
- Embed GenAI into business operations for improved innovation and expertise
- Show a 10% increase in operational efficiency with the utilization of GenAI
- Regularly measure and track efficiency improvements
- Train employees on GenAI efficiency features
- Implement GenAI software in daily operations
- Achieve 70% employee participation in GenAI training sessions or workshops
- Develop engaging and relevant GenAI workshop content
- Deploy regular, clear communication about training sessions
- Establish an incentive system for training participation
- Implement GenAI into at least two existing business processes or operations
- Purchase and install the necessary GenAI software suite
- Train teams on using GenAI within those processes
- Identify two business processes that would benefit from GenAI
11. OKRs to increase overall company revenue
- Increase overall company revenue
- Reduce operational expenditures by 10% for increased profit margins
- Identify inefficient processes and implement cost-saving improvements
- Negotiate lower prices with suppliers and service providers
- Reduce unnecessary business travels and meetings
- Launch new 2 revenue streams and achieve 15% revenue contribution from them
- Develop robust business plans for each stream
- Identify profitable markets to establish new revenue streams
- Implement, monitor, and adjust strategies to achieve 15% revenue
- Boost product sales by 20% through enhanced marketing strategies
- Develop targeted social media advertisement campaigns
- Conduct SEO optimization for product listings
- Implement email marketing with promotional content
12. OKRs to streamline corporate general and administrative expenses
- Streamline corporate general and administrative expenses
- Slash administrative costs by 15% through process improvements
- Implement automation technology for routine tasks
- Conduct training on new streamlined processes
- Identify inefficiencies in current administrative processes
- Increase revenue to cost ratio by 20% via strategic resource allocation
- Continually monitor and adjust resource allocation
- Redistribute resources to maximize efficiency
- Identify profitable and underutilized resources
- Implement cost control mechanisms reducing overspending by 10%
- Identify areas of excessive spending within current budget
- Develop and implement cost control policies
- Monitor and record savings from implemented policies
13. OKRs to develop an effective transformation plan to enhance business operations
- Develop an effective transformation plan to enhance business operations
- Design and finalize a detailed transformation plan involving at least 10 improvements
- Develop detailed changes for each identified area
- Identify ten areas/elements that require improvement
- Validate, review and finalize the transformation plan
- Implement transformation plan in 3 operational areas and achieve 15% performance improvement
- Monitor, assess, and adjust strategies for continuous performance enhancement
- Develop strategies to achieve 15% performance improvement in those areas
- Identify three operational areas for implementation of transformation plan
- Identify and analyze at least 20 areas of current business operations needing improvement
- Prioritize areas based on improvement potential
- Identify 20 areas in current operations requiring enhancements
- Analyze each identified area's performance levels
14. OKRs to increase revenue efficiency across all business units
- Increase revenue efficiency across all business units
- Reduce operational expenditure by 10% to maximize net revenue
- Streamline processes to minimize redundant labor costs
- Implement energy-saving measures to decrease utility costs
- Negotiate better terms with suppliers to cut procurement expenses
- Streamline all revenue-generating processes to increase efficiency by 20%
- Train team in streamlined processes and new software
- Identify current inefficiencies in revenue-generating processes
- Implement technological solutions to automate manual tasks
- Increase average revenue per user (ARPU) by 15%
- Optimize pricing based on customer buying behaviors
- Improve user experience to boost customer engagement
- Develop targeted upselling strategies for high-value customers
15. OKRs to increase overall business profitability
- Increase overall business profitability
- Enhance product pricing to boost gross profit by 15%
- Analyze competitors' pricing strategies for comparable products
- Implement cost reduction measures to increase profit margins
- Adjust pricing based on product demand and value perception
- Implement process optimization strategies to cut operational costs by 7%
- Identify and analyze areas with high operational costs
- Evaluate the impacts regularly and make adjustments
- Develop and apply process optimization strategies
- Attain a 10% net profit margin by improving cost efficiency
- Identify unnecessary costs and eliminate them
- Implement more cost-effective processes and procedures
- Train employees on cost efficiency practices
Business Operations Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Business Operations Team OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Business Operations Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to develop high-quality English language arts assessment items
- OKRs to broaden visibility and recognition of the brand
- OKRs to elevate my technical execution proficiency
- OKRs to turn customers into advocates
- OKRs to enable a better sales process
- OKRs to ensure up-to-date server infrastructure
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.