15 customisable OKR examples for Business Operations Team
What are Business Operations Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Business Operations Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Business Operations Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Business Operations Team OKRs examples
You will find in the next section many different Business Operations Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to amplify efficiency and scalability of Business Operations' internal processes
Amplify efficiency and scalability of Business Operations' internal processes
Increase team's operational efficiency by 25% through process automation and training- Reduce operational delays and errors by 30% via enhanced internal quality controls
Monitor and assess performance for continuous improvement- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- Expand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
2. OKRs to expand business operations while ensuring economic sustainability and profitability
- Expand business operations while ensuring economic sustainability and profitability
- Increase net profit margin by 15% through cost management and optimization strategies
- Negotiate with suppliers for lower purchasing prices
- Eliminate unnecessary expenses and wasteful processes
- Implement energy efficiency measures to reduce utility costs
- Improve operational efficiency by 20% with technology-based process enhancements
- Upgrade existing technology to newer, more efficient models
- Implement automated workflow software for routine processes
- Train employees on utilizing technology for increased productivity
- Gain 10 new high value contracts to diversify company revenue streams
- Directive focused negotiation and closing of 10 high-value contracts
- Develop personalized pitch proposals for each targeted client
- Identify and target 15 potential high-value clients in diverse industries
3. OKRs to maximize revenue from current business operations
- Maximize revenue from current business operations
- Upsell or cross-sell products or services to 20% of current customers
- Train sales team in upselling and cross-selling techniques
- Design and deploy targeted marketing campaigns
- Analyze purchasing trends of current customers for upsell opportunities
- Enhance customer retention rates by 15% to boost recurring revenue
- Improve customer service response times and efficiency
- Regularly solicit and act upon customer feedback
- Implement loyalty programs to reward frequent purchases
- Increase profit margins by 10% through cost reduction strategies
- Negotiate with vendors for more favorable supply deals
- Identify areas for potential cost savings in operations
- Implement energy-saving policies to reduce utility costs
4. OKRs to maximise profits from current business operations
- Maximise profits from current business operations
- Increase annual sales by 15%
- Improving customer retention through excellent services
- Implement marketing strategies to attract new customers
- Launch new, in-demand products to increase sales volume
- Upsell or cross-sell to existing clients to increase per-client revenue by 10%
- Develop customized promotion or discount plans for existing clients
- Analyze clients' purchasing patterns to identify upselling opportunities
- Train staff on effective cross-selling techniques
- Cut down operational costs by minimum 7%
- Implement energy-saving strategies to reduce utility expenses
- Streamline processes to increase efficiency and decrease wasted resources
- Renegotiate contracts with suppliers for better pricing
5. OKRs to boost sustainable growth and profitability of the business
- Boost sustainable growth and profitability of the business
- Reduce operational costs by 10% through efficiency improvements
- Implement energy-saving measures in all company facilities
- Streamline processes to eliminate non-value-adding activities
- Invest in cost-effective, high-efficiency equipment
- Grow customer base by 20% with green initiatives
- Host community events showcasing company's commitment to sustainability
- Develop a marketing campaign focusing on company's environmental efforts
- Implement a customer rewards program for eco-friendly purchasing decisions
- Increase net profit margin by 15%
- Evaluate pricing strategies, increase price where appropriate
- Improve operational efficiency to reduce waste
- Implement cost-cutting measures for overhead expenses
6. OKRs to establish a comprehensive Operational Excellence Program
- Establish a comprehensive Operational Excellence Program
- Achieve a 15% increase in overall operational efficiency metrics by quarter end
- Train workforce in lean management for optimized performance
- Implement technological upgrades to optimize production processes
- Regularly review and streamline workflow processes
- Identify and document 20 potential business processes for optimization
- Prioritize processes for potential optimization
- Review existing operations and identify 20 optimization possibilities
- Document each process in detail, noting inefficiencies
- Implement operational improvements in at least 5 identified business processes
- Develop strategies for operational enhancements
- Identify 5 business processes needing improvement
- Implement improved processes in those identified areas
7. OKRs to embed GenAI into business operations for improved innovation and expertise
- Embed GenAI into business operations for improved innovation and expertise
- Show a 10% increase in operational efficiency with the utilization of GenAI
- Regularly measure and track efficiency improvements
- Train employees on GenAI efficiency features
- Implement GenAI software in daily operations
- Achieve 70% employee participation in GenAI training sessions or workshops
- Develop engaging and relevant GenAI workshop content
- Deploy regular, clear communication about training sessions
- Establish an incentive system for training participation
- Implement GenAI into at least two existing business processes or operations
- Purchase and install the necessary GenAI software suite
- Train teams on using GenAI within those processes
- Identify two business processes that would benefit from GenAI
8. OKRs to increase overall company revenue
- Increase overall company revenue
- Reduce operational expenditures by 10% for increased profit margins
- Identify inefficient processes and implement cost-saving improvements
- Negotiate lower prices with suppliers and service providers
- Reduce unnecessary business travels and meetings
- Launch new 2 revenue streams and achieve 15% revenue contribution from them
- Develop robust business plans for each stream
- Identify profitable markets to establish new revenue streams
- Implement, monitor, and adjust strategies to achieve 15% revenue
- Boost product sales by 20% through enhanced marketing strategies
- Develop targeted social media advertisement campaigns
- Conduct SEO optimization for product listings
- Implement email marketing with promotional content
9. OKRs to increase revenue efficiency across all business units
- Increase revenue efficiency across all business units
- Reduce operational expenditure by 10% to maximize net revenue
- Streamline processes to minimize redundant labor costs
- Implement energy-saving measures to decrease utility costs
- Negotiate better terms with suppliers to cut procurement expenses
- Streamline all revenue-generating processes to increase efficiency by 20%
- Train team in streamlined processes and new software
- Identify current inefficiencies in revenue-generating processes
- Implement technological solutions to automate manual tasks
- Increase average revenue per user (ARPU) by 15%
- Optimize pricing based on customer buying behaviors
- Improve user experience to boost customer engagement
- Develop targeted upselling strategies for high-value customers
10. OKRs to increase overall business profitability
- Increase overall business profitability
- Enhance product pricing to boost gross profit by 15%
- Analyze competitors' pricing strategies for comparable products
- Implement cost reduction measures to increase profit margins
- Adjust pricing based on product demand and value perception
- Implement process optimization strategies to cut operational costs by 7%
- Identify and analyze areas with high operational costs
- Evaluate the impacts regularly and make adjustments
- Develop and apply process optimization strategies
- Attain a 10% net profit margin by improving cost efficiency
- Identify unnecessary costs and eliminate them
- Implement more cost-effective processes and procedures
- Train employees on cost efficiency practices
11. OKRs to strengthen operational self-sufficiency and resiliency within the business
- Strengthen operational self-sufficiency and resiliency within the business
- Implement two new business continuity plans
- Test and refine the proposed business continuity plans
- Develop two separate strategies that address these risks
- Identify potential risks that could disrupt business operations
- Increase emergency fund savings by 25%
- Set up automated monthly transfers to emergency fund
- Analyze current budget and identify unnecessary expenses
- Generate additional income through side jobs
- Train 90% of the team on new operational procedures for better autonomy
- Implement follow-up assessments to ensure competency
- Organize comprehensive training sessions for team members
- Develop simplified documentation of new operational procedures
12. OKRs to enhance the firm's business continuity plan
- Enhance the firm's business continuity plan
- Train every department on the business continuity plan to increase company preparedness
- Schedule training sessions for all departments
- Monitor staff comprehension and address queries after training
- Develop comprehensive training material on business continuity plan
- Conduct at least two BCP drills to identify and address potential weaknesses
- Schedule two Business Continuity Plan (BCP) drills
- Execute BCP drills, note all weaknesses
- Develop solutions to address identified weaknesses
- Develop a full business continuity plan covering all key operational areas
- Draft detailed contingency strategies for each area
- Identify all key operational areas needing continuity measures
- Review and revise continuity plan regularly
13. OKRs to achieve operational excellence across all business areas
- Achieve operational excellence across all business areas
- Improve process output by accelerating workflow speed by 20%
- Implement automated systems to streamline operations
- Analyze current workflow to identify bottlenecks and delays
- Train staff on efficiency improving strategies
- Enhance employee productivity by providing training, aiming for 90% completion
- Monitor and report the training completion rate continuously
- Conduct regular training sessions for all levels of employees
- Identify necessary training programs for different job roles
- Increase efficiency by reducing operational errors by 15%
- Introduce automated systems for high-error processes
- Continually review and improve current procedures
- Implement training programs focusing on reducing operational mistakes
14. OKRs to ensure sustainability of the financial business
- Ensure sustainability of the financial business
- Boost customer retention rate by 20% through enhanced service offerings
- Enhance technical support and response time
- Develop attractive loyalty programs for customers
- Implement comprehensive training for customer service staff
- Increase net profit margin by 15% through operational efficiency improvements
- Streamline supply chain management to cut costs and improve delivery times
- Implement lean manufacturing techniques to reduce waste and inefficiency
- Invest in advanced technology solutions to automate repetitive tasks
- Reduce overhead costs by 10% by implementing cost-saving measures
- Implement energy-saving solutions to cut utility costs
- Conduct regular auditing to identify unnecessary expenditures
- Streamline operations processes to improve efficiency
15. OKRs to scale the team by hiring and onboarding key talent to support business expansion
- Expand the business by scaling the team with quality personnel
- Hire and onboard 3 experienced sales executives
- Enhance team diversity by 20% via targeted recruitment strategy
- Reduce time-to-fill open positions by 50% through process improvement
- Recruit and integrate 2 seasoned marketing specialists
Business Operations Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Business Operations Team OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Business Operations Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to improve employee wellbeing
- OKRs to expand e-learning opportunities for students
- OKRs to enhance workflow efficiency and productivity
- OKRs to launch user-friendly and engaging new B2B website
- OKRs to to increase monthly turnover to 2 million rand
- OKRs to increase overall company revenue
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
1 Create your workspace
2 Build plans in seconds with AI
3Track your progress