15 customisable OKR examples for Business Operations
What are Business Operations OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Business Operations to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Business Operations OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Business Operations OKRs examples
You'll find below a list of Objectives and Key Results templates for Business Operations. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to amplify efficiency and scalability of Business Operations' internal processes
Amplify efficiency and scalability of Business Operations' internal processes
Increase team's operational efficiency by 25% through process automation and training- Reduce operational delays and errors by 30% via enhanced internal quality controls
Monitor and assess performance for continuous improvement- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- Expand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
2. OKRs to expand business operations while ensuring economic sustainability and profitability
- Expand business operations while ensuring economic sustainability and profitability
- Increase net profit margin by 15% through cost management and optimization strategies
- Negotiate with suppliers for lower purchasing prices
- Eliminate unnecessary expenses and wasteful processes
- Implement energy efficiency measures to reduce utility costs
- Improve operational efficiency by 20% with technology-based process enhancements
- Upgrade existing technology to newer, more efficient models
- Implement automated workflow software for routine processes
- Train employees on utilizing technology for increased productivity
- Gain 10 new high value contracts to diversify company revenue streams
- Directive focused negotiation and closing of 10 high-value contracts
- Develop personalized pitch proposals for each targeted client
- Identify and target 15 potential high-value clients in diverse industries
3. OKRs to establish a consulting business
- Establish a consulting business
- Attain a net profit margin of 25% or higher
- Increase sales revenue through targeted marketing campaigns and customer acquisition strategies
- Analyze pricing structures and adjust product or service pricing to maximize profitability
- Streamline business operations to reduce overhead costs and improve efficiency
- Implement cost-cutting measures and negotiate better supplier contracts to boost net profit margin
- Develop and implement a marketing strategy to generate consistent leads
- Implement email marketing campaigns to nurture leads and drive conversions
- Create engaging content and optimize website for search engine visibility
- Conduct market research to identify target audience and their preferences
- Utilize social media platforms to reach and engage with potential leads
- Secure at least 3 clients within the target industry
- Develop a compelling value proposition to effectively pitch to potential clients
- Identify potential clients within the target industry through market research
- Offer a limited-time discount or incentive to encourage clients to sign up
- Reach out to potential clients through personalized emails or phone calls
- Achieve a 90% satisfaction rate in client feedback surveys
- Streamline survey process for clients
- Implement necessary changes based on client feedback to improve overall satisfaction
- Identify and address common issues highlighted in client feedback
- Actively seek feedback from clients through various channels
4. OKRs to maximise profits from current business operations
- Maximise profits from current business operations
- Increase annual sales by 15%
- Improving customer retention through excellent services
- Implement marketing strategies to attract new customers
- Launch new, in-demand products to increase sales volume
- Upsell or cross-sell to existing clients to increase per-client revenue by 10%
- Develop customized promotion or discount plans for existing clients
- Analyze clients' purchasing patterns to identify upselling opportunities
- Train staff on effective cross-selling techniques
- Cut down operational costs by minimum 7%
- Implement energy-saving strategies to reduce utility expenses
- Streamline processes to increase efficiency and decrease wasted resources
- Renegotiate contracts with suppliers for better pricing
5. OKRs to establish a comprehensive Operational Excellence Program
- Establish a comprehensive Operational Excellence Program
- Achieve a 15% increase in overall operational efficiency metrics by quarter end
- Train workforce in lean management for optimized performance
- Implement technological upgrades to optimize production processes
- Regularly review and streamline workflow processes
- Identify and document 20 potential business processes for optimization
- Prioritize processes for potential optimization
- Review existing operations and identify 20 optimization possibilities
- Document each process in detail, noting inefficiencies
- Implement operational improvements in at least 5 identified business processes
- Develop strategies for operational enhancements
- Identify 5 business processes needing improvement
- Implement improved processes in those identified areas
6. OKRs to boost sustainable growth and profitability of the business
- Boost sustainable growth and profitability of the business
- Reduce operational costs by 10% through efficiency improvements
- Implement energy-saving measures in all company facilities
- Streamline processes to eliminate non-value-adding activities
- Invest in cost-effective, high-efficiency equipment
- Grow customer base by 20% with green initiatives
- Host community events showcasing company's commitment to sustainability
- Develop a marketing campaign focusing on company's environmental efforts
- Implement a customer rewards program for eco-friendly purchasing decisions
- Increase net profit margin by 15%
- Evaluate pricing strategies, increase price where appropriate
- Improve operational efficiency to reduce waste
- Implement cost-cutting measures for overhead expenses
7. OKRs to scale the team by hiring and onboarding key talent to support business expansion
- Expand the business by scaling the team with quality personnel
- Hire and onboard 3 experienced sales executives
- Enhance team diversity by 20% via targeted recruitment strategy
- Reduce time-to-fill open positions by 50% through process improvement
- Recruit and integrate 2 seasoned marketing specialists
8. OKRs to embed GenAI into business operations for improved innovation and expertise
- Embed GenAI into business operations for improved innovation and expertise
- Show a 10% increase in operational efficiency with the utilization of GenAI
- Regularly measure and track efficiency improvements
- Train employees on GenAI efficiency features
- Implement GenAI software in daily operations
- Achieve 70% employee participation in GenAI training sessions or workshops
- Develop engaging and relevant GenAI workshop content
- Deploy regular, clear communication about training sessions
- Establish an incentive system for training participation
- Implement GenAI into at least two existing business processes or operations
- Purchase and install the necessary GenAI software suite
- Train teams on using GenAI within those processes
- Identify two business processes that would benefit from GenAI
9. OKRs to maximize revenue from current business operations
- Maximize revenue from current business operations
- Upsell or cross-sell products or services to 20% of current customers
- Train sales team in upselling and cross-selling techniques
- Design and deploy targeted marketing campaigns
- Analyze purchasing trends of current customers for upsell opportunities
- Enhance customer retention rates by 15% to boost recurring revenue
- Improve customer service response times and efficiency
- Regularly solicit and act upon customer feedback
- Implement loyalty programs to reward frequent purchases
- Increase profit margins by 10% through cost reduction strategies
- Negotiate with vendors for more favorable supply deals
- Identify areas for potential cost savings in operations
- Implement energy-saving policies to reduce utility costs
10. OKRs to increase revenue efficiency across all business units
- Increase revenue efficiency across all business units
- Reduce operational expenditure by 10% to maximize net revenue
- Streamline processes to minimize redundant labor costs
- Implement energy-saving measures to decrease utility costs
- Negotiate better terms with suppliers to cut procurement expenses
- Streamline all revenue-generating processes to increase efficiency by 20%
- Train team in streamlined processes and new software
- Identify current inefficiencies in revenue-generating processes
- Implement technological solutions to automate manual tasks
- Increase average revenue per user (ARPU) by 15%
- Optimize pricing based on customer buying behaviors
- Improve user experience to boost customer engagement
- Develop targeted upselling strategies for high-value customers
11. OKRs to embed security consciousness in business operations
- Embed security consciousness in business operations
- Reduce security breaches by 25% through rigorous employee training
- Implement mandatory cybersecurity training for all employees
- Schedule regular refresher courses on data protection
- Update security policies and disseminate to staff
- Establish a quarterly security audit to identify potential vulnerabilities
- Schedule regular audits with a professional auditor
- Define the scope of each quarterly security audit
- Create a process to address identified vulnerabilities
- Achieve 100% compliance on mandatory security awareness training by all employees
- Organize regular training sessions for all personnel
- Monitor and document each employee's training progress
- Distribute security awareness training materials to all employees
12. OKRs to implement disaster recovery plan with RTO under one hour
- Increase disaster recovery efficiency
- Provide training on disaster recovery procedures to all relevant staff
- Evaluate effectiveness of training and adjust as necessary
- Identify key stakeholders for disaster recovery training
- Develop customized training plan and materials
- Schedule and conduct training sessions
- Conduct disaster recovery test bi-monthly
- Conduct test scenario walkthrough with all relevant stakeholders
- Prepare disaster recovery plan documentation
- Analyze results, identify gaps, and update disaster recovery plan accordingly
- Execute disaster recovery test to validate plan and processes
- Reduce RTO to under one hour
- Improve network bandwidth and reliability
- Implement automated backup system
- Test Disaster Recovery Plan regularly
- Increase server redundancy
- Ensure all critical systems are covered in the recovery plan
- Identify all critical systems
- Develop recovery strategies for critical systems
- Determine the impact of system downtime
- Test the recovery plan for critical systems
13. OKRs to automate IT processes for increased efficiency
- Streamline IT processes for optimal productivity
- Implement a comprehensive IT management system to track incidents and resolve them
- Increase customer satisfaction by 20% through faster resolution of IT issues
- Automate 80% of repetitive tasks across all IT departments
- Reduce mean time to resolve IT issues by 50% through process automation
14. OKRs to achieve operational excellence across all business areas
- Achieve operational excellence across all business areas
- Improve process output by accelerating workflow speed by 20%
- Implement automated systems to streamline operations
- Analyze current workflow to identify bottlenecks and delays
- Train staff on efficiency improving strategies
- Enhance employee productivity by providing training, aiming for 90% completion
- Monitor and report the training completion rate continuously
- Conduct regular training sessions for all levels of employees
- Identify necessary training programs for different job roles
- Increase efficiency by reducing operational errors by 15%
- Introduce automated systems for high-error processes
- Continually review and improve current procedures
- Implement training programs focusing on reducing operational mistakes
15. OKRs to increase overall company revenue
- Increase overall company revenue
- Reduce operational expenditures by 10% for increased profit margins
- Identify inefficient processes and implement cost-saving improvements
- Negotiate lower prices with suppliers and service providers
- Reduce unnecessary business travels and meetings
- Launch new 2 revenue streams and achieve 15% revenue contribution from them
- Develop robust business plans for each stream
- Identify profitable markets to establish new revenue streams
- Implement, monitor, and adjust strategies to achieve 15% revenue
- Boost product sales by 20% through enhanced marketing strategies
- Develop targeted social media advertisement campaigns
- Conduct SEO optimization for product listings
- Implement email marketing with promotional content
Business Operations OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Business Operations OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Business Operations OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to successfully design an efficient, impactful pilot program
- OKRs to optimize ManageEngine for efficient patching and software deployment
- OKRs to establish Conditions for Fast Decision-Making Processes
- OKRs to establish credibility and affordability in the tour agency market
- OKRs to establish robust security controls for DHS/ATO and NATO contracts
- OKRs to improve quarterly performance through consistent check-ins with manager
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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