6 customisable OKR examples for User Centric
What are User Centric OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We have curated a selection of OKR examples specifically for User Centric to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own User Centric OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable User Centric OKRs examples
We've added many examples of User Centric Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
1. OKRs to foster user-centric culture through stakeholder engagement
Drive a user-centric culture by engaging stakeholders
Increase user feedback submission rate by 20% through improved communication channels- Conduct user surveys and incorporate findings in product development
- Increase user satisfaction score by 10% through better UX design
- Host 3 cross-functional stakeholder workshops to prioritize user needs
2. OKRs to enhance product value and user discovery speed
- Enhance product value and user discovery speed
- Increase customer satisfaction rate by 20% through product enhancements
Conduct regular quality checks for product enhancements- Implement customer feedback into product improvement plans
- Train customer service to address product-related queries effectively
- Increase product conversion rate by 10% through user-centric design improvements
- Research market trends and consumer preferences in product design
- Implement design changes based on research data
- Test and analyze results for design improvements
- Lower average time-to-value for new users by 15% with improved onboarding process
- Implement a well-structured induction program for new users
- Create engaging, user-friendly tutorial videos for swift learning
- Simplify the initial login process for user convenience
3. OKRs to implement a superior client-centric service system
- Implement a superior client-centric service system
- Conduct 3 diverse client focus groups to gather feedback on system usability
- Analyze feedback for system usability improvements
- Identify three diverse client groups for participation
- Plan and organize focus group sessions
- Design and build a user-friendly service system prototype within 4 weeks
- Sketch initial system design, focusing on user-friendly aspects
- Gather necessary resources for prototype construction
- Build and test the service system prototype
- Achieve 90% positive user feedback on improved client engagement by end of quarter
- Regularly review and act on feedback obtained from users
- Provide ongoing customer service training for staff
- Develop and implement effective client communication strategies
4. OKRs to implement Human Centric Design in our SaaS business
- Implement Human Centric Design in our SaaS business
- Train 80% of design team on Human Centric Design principles by end of quarter
- Monitor and document team members' training progress
- Create a schedule for team members to attend training
- Identify a quality training program on Human Centric Design principles
- Achieve a 15% increase in user satisfaction scores post implementation
- Implement changes based on feedback and survey results
- Monitor and track improvements in user satisfaction
- Conduct user surveys to identify areas needing improvement
- Integrate Human Centric Design techniques into at least 3 ongoing projects
- Identify ongoing projects suitable for Human Centric Design implementation
- Coordinate with project teams to discuss Human Centric Design strategies
- Incorporate Human Centric Design principles into the chosen projects
5. OKRs to foster customer-centric culture through UX insights
- Foster customer-centric culture through UX insights
- Conduct 3 UX training sessions for all team members achieving 85% attendance
- Send reminders and materials related to training sessions in advance
- Follow-up to ensure 85% attendance was achieved in all sessions
- Schedule 3 UX training sessions to suit all team members' availability
- Implement weekly UX insights discussion forums, promoting 75% total team participation
- Set a goal of 75% total team participation
- Promote forums to encourage team engagement
- Schedule weekly UX insights discussion forums
- Enhance customer satisfaction by 15% through UX improvements informed by team input
- Monitor and evaluate customer feedback to measure efficacy
- Initiate regular team brainstorming sessions on UX improvements
- Implement team's suggested UX enhancements
6. OKRs to launch data-centric beta marketplace
- Launch data-centric beta marketplace
- Secure 20+ varied data products and services for marketplace launch
- Develop and conduct a robust security review before launch
- Identify and list potential data products and services for marketplace availability
- Initiate partnerships or contracts with selected data product providers
- Create and deliver 5 skills building programs for marketplace users
- Develop detailed curriculum for each program
- Schedule and facilitate skill-building sessions
- Identify required skills for marketplace users
- Finalize and test platform features, ensuring 98% operational uptime
- Conduct comprehensive testing of all platform features
- Implement necessary updates and fixes for identified issues
- Monitor and ensure 98% platform operational uptime
User Centric OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your User Centric OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More User Centric OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to deepen understanding of customer needs
- OKRs to enhance organisational work transparency for improved efficiency
- OKRs to accelerate resolution of customer support tickets
- OKRs to enhance security posture and governance as CISO Manager
- OKRs to improve QA progress tracking across all projects
- OKRs to cultivate an inclusive and engaging work environment for all employees
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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