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7 OKR examples for User Centric

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What are User Centric OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for User Centric to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect User Centric OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

User Centric OKRs examples

We've added many examples of User Centric Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

OKRs to foster user-centric culture through stakeholder engagement

  • ObjectiveDrive a user-centric culture by engaging stakeholders
  • KRIncrease user feedback submission rate by 20% through improved communication channels
  • KRConduct user surveys and incorporate findings in product development
  • KRIncrease user satisfaction score by 10% through better UX design
  • KRHost 3 cross-functional stakeholder workshops to prioritize user needs

OKRs to develop an English learning program for university teachers

  • ObjectiveDevelop an English learning program for university teachers
  • KRAttract and retain 100+ active users within first two months after launch
  • TaskOffer valued incentives for referrals and loyalty
  • TaskImplement a comprehensive customer engagement strategy
  • TaskDevelop a user-friendly interface that caters to customer needs
  • KRDesign intuitive, user-friendly software interface by end of first month
  • TaskTest interface prototype and incorporate user feedback
  • TaskDevelop software wireframes incorporating user-centric design
  • TaskConduct research to understand user needs and preferences
  • KRIncorporate 500+ unique, academic-focused English lessons in the program
  • TaskCompile list of 500+ unique, academic-focused English lessons
  • TaskIncorporate lessons into program's existing structure
  • TaskTest program to ensure lesson functionality

OKRs to enhance product value and user discovery speed

  • ObjectiveEnhance product value and user discovery speed
  • KRIncrease customer satisfaction rate by 20% through product enhancements
  • TaskConduct regular quality checks for product enhancements
  • TaskImplement customer feedback into product improvement plans
  • TaskTrain customer service to address product-related queries effectively
  • KRIncrease product conversion rate by 10% through user-centric design improvements
  • TaskResearch market trends and consumer preferences in product design
  • TaskImplement design changes based on research data
  • TaskTest and analyze results for design improvements
  • KRLower average time-to-value for new users by 15% with improved onboarding process
  • TaskImplement a well-structured induction program for new users
  • TaskCreate engaging, user-friendly tutorial videos for swift learning
  • TaskSimplify the initial login process for user convenience

OKRs to implement a superior client-centric service system

  • ObjectiveImplement a superior client-centric service system
  • KRConduct 3 diverse client focus groups to gather feedback on system usability
  • TaskAnalyze feedback for system usability improvements
  • TaskIdentify three diverse client groups for participation
  • TaskPlan and organize focus group sessions
  • KRDesign and build a user-friendly service system prototype within 4 weeks
  • TaskSketch initial system design, focusing on user-friendly aspects
  • TaskGather necessary resources for prototype construction
  • TaskBuild and test the service system prototype
  • KRAchieve 90% positive user feedback on improved client engagement by end of quarter
  • TaskRegularly review and act on feedback obtained from users
  • TaskProvide ongoing customer service training for staff
  • TaskDevelop and implement effective client communication strategies

OKRs to implement Human Centric Design in our SaaS business

  • ObjectiveImplement Human Centric Design in our SaaS business
  • KRTrain 80% of design team on Human Centric Design principles by end of quarter
  • TaskMonitor and document team members' training progress
  • TaskCreate a schedule for team members to attend training
  • TaskIdentify a quality training program on Human Centric Design principles
  • KRAchieve a 15% increase in user satisfaction scores post implementation
  • TaskImplement changes based on feedback and survey results
  • TaskMonitor and track improvements in user satisfaction
  • TaskConduct user surveys to identify areas needing improvement
  • KRIntegrate Human Centric Design techniques into at least 3 ongoing projects
  • TaskIdentify ongoing projects suitable for Human Centric Design implementation
  • TaskCoordinate with project teams to discuss Human Centric Design strategies
  • TaskIncorporate Human Centric Design principles into the chosen projects

OKRs to foster customer-centric culture through UX insights

  • ObjectiveFoster customer-centric culture through UX insights
  • KRConduct 3 UX training sessions for all team members achieving 85% attendance
  • TaskSend reminders and materials related to training sessions in advance
  • TaskFollow-up to ensure 85% attendance was achieved in all sessions
  • TaskSchedule 3 UX training sessions to suit all team members' availability
  • KRImplement weekly UX insights discussion forums, promoting 75% total team participation
  • TaskSet a goal of 75% total team participation
  • TaskPromote forums to encourage team engagement
  • TaskSchedule weekly UX insights discussion forums
  • KREnhance customer satisfaction by 15% through UX improvements informed by team input
  • TaskMonitor and evaluate customer feedback to measure efficacy
  • TaskInitiate regular team brainstorming sessions on UX improvements
  • TaskImplement team's suggested UX enhancements

OKRs to launch data-centric beta marketplace

  • ObjectiveLaunch data-centric beta marketplace
  • KRSecure 20+ varied data products and services for marketplace launch
  • TaskDevelop and conduct a robust security review before launch
  • TaskIdentify and list potential data products and services for marketplace availability
  • TaskInitiate partnerships or contracts with selected data product providers
  • KRCreate and deliver 5 skills building programs for marketplace users
  • TaskDevelop detailed curriculum for each program
  • TaskSchedule and facilitate skill-building sessions
  • TaskIdentify required skills for marketplace users
  • KRFinalize and test platform features, ensuring 98% operational uptime
  • TaskConduct comprehensive testing of all platform features
  • TaskImplement necessary updates and fixes for identified issues
  • TaskMonitor and ensure 98% platform operational uptime

User Centric OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More User Centric OKR templates

We have more templates to help you draft your team goals and OKRs.

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