15 customisable OKR examples for Implementation Team

What are Implementation Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for Implementation Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Implementation Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Implementation Team OKRs examples

We've added many examples of Implementation Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1OKRs to implement an efficient vendor invoice tracker

  • ObjectiveImplement an efficient vendor invoice tracker
  • Key ResultValidate the prototype with at least 3 different members of the talent acquisition team
  • TaskSchedule feedback sessions with each member
  • TaskIdentify three team members for prototype validation
  • TaskShare the prototype with selected team members
  • Key ResultDesign a comprehensive prototype of the invoice tracker within 4 weeks
  • TaskDraft preliminary design and functionality notes for invoice tracker
  • TaskDevelop and refine prototype based on initial design plans
  • TaskConduct thorough tests and improve upon the prototype
  • Key ResultEnsure 90% of vendor invoices are processed through the tracker by project end
  • TaskMonitor tracking system regularly to assess progress
  • TaskTrain staff on proper invoice tracking procedures
  • TaskImplement invoice tracking system for vendor billings

2OKRs to accelerate service transformation through innovation and benchmarking

  • ObjectiveAccelerate service transformation through innovation and benchmarking
  • Key ResultAchieve a 15% reduction in service processing time via technological enhancements
  • TaskTrain staff to effectively utilize technology for efficiency
  • TaskImplement automation software for routine service tasks
  • TaskUpgrade outdated processing systems with faster technology
  • Key ResultImplement three benchmarked best practices in service delivery
  • TaskAnalyze their best service delivery practices thoroughly
  • TaskIncorporate these strategies into our existing service delivery model
  • TaskIdentify top-performing companies in service delivery for benchmarking
  • Key ResultIncrease operational efficiency by 25% through process innovation
  • TaskReview and streamline current operational processes
  • TaskImplement new technologies to automate routine tasks
  • TaskInvest in staff process innovation training

3OKRs to enhance skillset of 40% of the teams

  • ObjectiveEnhance skillset of 40% of the teams
  • Key ResultAchieve 80% completion rate of these training programs by year-end
  • TaskSchedule consistent training sessions throughout the year
  • TaskImplement engaging, comprehensive training materials
  • TaskRegularly monitor and track program completion rates
  • Key ResultImplement tailored training programs for these identified skills
  • Key ResultIdentify key skills lacking in 40% of the teams by month end
  • TaskAnalyze survey results to determine skill gaps
  • TaskCreate a comprehensive report outlining lacking skills
  • TaskDevelop and distribute skill assessment surveys to all teams

4OKRs to streamline implementation process for customers

  • ObjectiveStreamline implementation process for customers
  • Key ResultReduce average implementation time to 90 days or less
  • TaskProvide additional training and resources to project teams to enhance efficiency
  • TaskStreamline project documentation and approval processes for faster sign-offs
  • TaskIdentify and address common bottlenecks in the implementation process to eliminate delays
  • TaskImplement regular review meetings and progress tracking to ensure timely completion
  • Key ResultAchieve a customer satisfaction rating of at least 95% post-implementation
  • TaskProvide comprehensive training and support to ensure customers fully understand and utilize the implemented solution
  • TaskContinuously monitor and evaluate customer satisfaction metrics to identify trends and implement necessary actions
  • TaskImprove communication channels with customers to address any concerns or issues promptly
  • TaskConduct regular customer satisfaction surveys to gather feedback and identify areas for improvement
  • Key ResultIncrease team productivity by 20% through process optimization
  • TaskConduct a thorough analysis of current processes to identify areas for improvement
  • TaskImplement automation tools and technologies to streamline repetitive tasks
  • TaskProvide regular training and support to team members to enhance their skills and efficiency
  • TaskStreamline workflows and eliminate unnecessary steps or duplication of effort
  • Key ResultDecrease the number of customer escalations related to implementation issues by 50%
  • TaskImplement a robust quality assurance process for all implementation projects
  • TaskDevelop a comprehensive training program for implementation team
  • TaskEnhance communication channels between implementation team and customers
  • TaskConduct regular customer feedback surveys to identify and address implementation issues proactively

5OKRs to successfully migrate and train team on the new sales CRM system

  • ObjectiveSuccessfully migrate and train team on the new sales CRM system
  • Key ResultAchieve a 10% sales increase after full adoption of the new CRM system
  • TaskImplement customer targeting strategies using CRM analytics
  • TaskConduct comprehensive training for staff on the new CRM system
  • TaskRegularly review sales data and adjust strategies as needed
  • Key ResultMigrate all existing customer data to the new CRM system without errors
  • TaskConfirm successful migration and rectify any errors
  • TaskTransfer the verified data to the new CRM system
  • TaskValidate the accuracy and completeness of existing customer data
  • Key ResultTrain 100% of the sales team to proficiently use the new CRM system
  • TaskMonitor and evaluate sales team's proficiency post-training
  • TaskConduct regular hands-on training sessions with the sales team
  • TaskEstablish a comprehensive training plan for the new CRM system

6OKRs to enhance efficiency of chargeback recovery process

  • ObjectiveEnhance efficiency of chargeback recovery process
  • Key ResultReduce chargeback dispute resolution time by at least 20%
  • TaskStreamline internal communication processes
  • TaskConduct regular training for resolution team
  • TaskImplement automated dispute management software
  • Key ResultIncrease the percentage of successful chargeback recoveries by 30%
  • TaskOptimize communication with customers during disputes
  • TaskImplement rigorous dispute management procedures and policies
  • TaskTrain staff on efficient chargeback handling strategies
  • Key ResultImplement a new chargeback automation system reducing manual tasks by 50%
  • TaskResearch and select a suitable chargeback automation system
  • TaskCoordinate system installation and configure settings
  • TaskTrain staff on new system usage and procedures

7OKRs to enhance communication and foster collaboration within the team

  • ObjectiveEnhance communication and foster collaboration within the team
  • Key ResultConduct bi-weekly workshops to improve team communication skills
  • TaskIdentify key communication issues impacting team's performance
  • TaskPlan interactive bi-weekly workshops to address these issues
  • TaskRegularly evaluate workshop's efficiency and adapt accordingly
  • Key ResultImplement a successful team project involving all members showcasing effective collaboration
  • TaskSchedule regular team meetings for progress updates and brainstorming
  • TaskActively promote open communication and constructive feedback within the team
  • TaskIdentify individual strengths and assign respective team roles accordingly
  • Key ResultDecrease email response time to under one hour during working days
  • TaskPrioritize regularly checking emails during work hours
  • TaskSet alarm reminders to answer pending emails
  • TaskUse quick-reply templates for frequently asked questions

8OKRs to complete online course to enhance tech lead skills

  • ObjectiveComplete online course to enhance tech lead skills
  • Key ResultReceive positive feedback on improved tech lead capabilities from 4 team members
  • TaskEnhance tech lead skills through workshops and training
  • TaskRequest feedback from team members
  • TaskImplement gained knowledge in ongoing projects
  • Key ResultApply learned strategies in 3 real-world projects or challenges
  • TaskIdentify 3 current projects or challenges to apply learned strategies
  • TaskImplement learned strategies into each identified project
  • TaskAssess the effectiveness of applied strategies in each project
  • Key ResultSuccessfully finish all course modules with at least 85% score by week 8
  • TaskRegularly review and practice to reinforce knowledge
  • TaskDesign a study schedule that covers all course modules
  • TaskAllocate at least 20 hours per week for focused studying

9OKRs to drive an effective agile transformation for all team operations

  • ObjectiveDrive an effective agile transformation for all team operations
  • Key ResultConduct 10+ training sessions on agile principles and practices
  • TaskSchedule and advertise the training sessions
  • TaskDevelop detailed lesson plans for each agile training session
  • TaskArrange resources necessary for conducting training sessions
  • Key ResultImplement agile methodologies in at least 3 different teams
  • TaskIdentify key team members for Agile Methodology training
  • TaskImplement and monitor Agile practices within each team
  • TaskSchedule Agile coaching sessions for selected teams
  • Key ResultAchieve a 30% decrease in project delivery times through agile adoption
  • TaskTrain team members in agile principles and practices
  • TaskMonitor and adapt processes for continuous improvement
  • TaskImplement agile methodologies in project management

10OKRs to improve OKR implementation and effectiveness

  • ObjectiveImprove OKR implementation and effectiveness
  • Key ResultAchieve an average OKR score of 4.5 or higher in quarterly assessments
  • Key ResultIncrease OKR adoption rate to 90% among team members
  • TaskAssign OKR champions to provide ongoing guidance and support to team members
  • TaskProvide training on OKR methodology and its benefits to team members
  • TaskCreate a clear and concise communication plan to consistently promote OKR usage
  • TaskImplement regular check-ins and review sessions to track progress and maintain accountability
  • Key ResultIncrease the percentage of OKRs aligned with company strategic goals to 80%
  • TaskConduct a thorough review of existing OKRs and identify alignment gaps
  • TaskProvide ongoing training and support to help employees understand and align their OKRs
  • TaskRegularly communicate company strategic goals and their importance to all employees
  • TaskEstablish a performance evaluation system that rewards alignment with company strategic goals
  • Key ResultReduce the average number of unresolved OKRs by 50%
  • TaskImplement regular check-ins with teams to review and update progress on OKRs
  • TaskProvide training and resources for goal setting and tracking OKRs effectively
  • TaskStreamline the OKR tracking process to facilitate timely updates and resolution
  • TaskFoster a culture of accountability and ownership to drive resolution of unresolved OKRs

11OKRs to enhance collaboration and engagement with global organizations

  • ObjectiveEnhance collaboration and engagement with global organizations
  • Key ResultIncrease number of joint projects with international organizations by 20%
  • TaskEstablish regular communication with partner organizations
  • TaskIdentify potential international organizations for collaboration
  • TaskCreate and send project proposals to targeted organizations
  • Key ResultEstablish connections with at least 5 potential international project partners
  • TaskIdentify potential international project partners
  • TaskInitiate contact and introduce your project
  • TaskSchedule virtual meetings for thorough discussions
  • Key ResultImplement 2 major cooperation frameworks agreed with global partners
  • TaskOrganize training sessions for involved staff members
  • TaskIdentify core responsibilities for each cooperation framework
  • TaskLaunch the implemented frameworks and monitor progress

12OKRs to develop relevant KPI examples for service designers in businesses

  • ObjectiveDevelop relevant KPI examples for service designers in businesses
  • Key ResultIdentify 10 common KPIs used by service designers across various industries
  • TaskInterview service designers about their preferred KPIs
  • TaskReview industry reports for commonly used KPIs
  • TaskResearch online for popular KPIs in service design
  • Key ResultTest three KPI implementation strategies with five businesses and solicit feedback
  • TaskImplement three KPI strategies in selected businesses
  • TaskIdentify five businesses to test KPI strategies on
  • TaskCollect feedback from these businesses on effectiveness
  • Key ResultCreate a detailed blueprint for implementing each KPI within two weeks
  • TaskIdentify crucial KPIs relevant to the business's goals and operations
  • TaskDesign a comprehensive implementation plan for each KPI
  • TaskSet a timeline and dedicate resources for KPI implementation

13OKRs to equip departments with OKR skills

  • ObjectiveEquip departments with OKR skills
  • Key ResultMeasure and track departments' progress in using OKRs to improve performance
  • TaskImplement a system for departments to input and update their OKRs regularly
  • TaskConduct regular reviews to identify areas where departments can improve their usage of OKRs
  • TaskEstablish a platform or tool to track and visualize departments' progress and performance with OKRs
  • TaskDevelop a standardized framework for evaluating departmental performance based on OKR achievement
  • Key ResultConduct OKR training sessions for all departments
  • Key ResultAssess departments' understanding and application of OKRs through a written test
  • Key ResultProvide ongoing coaching and support to departments in implementing OKRs
  • TaskDevelop and provide resources, such as training materials and best practice examples
  • TaskConduct workshops or webinars to address implementation challenges and provide additional coaching
  • TaskSchedule regular check-ins with department heads to review progress and offer guidance
  • TaskEstablish an open communication channel for departments to seek guidance and share updates

14OKRs to decrease customer issue resolution time by 20%

  • ObjectiveDecrease customer issue resolution time by 20%
  • Key ResultImplement new ticketing system to streamline support process in 4 weeks
  • TaskCreate a system implementation and training plan
  • TaskResearch and select appropriate ticketing system software
  • TaskExecute the plan and monitor its effectiveness
  • Key ResultIncrease first-contact resolution rate to 75% from current rate
  • TaskMonitor and adjust strategies based on resolution rates
  • TaskImplement specialized training to address identified issues
  • TaskAnalyze recent unresolved customer interactions for common issues
  • Key ResultTrain customer support staff in issue escalation and resolution techniques
  • TaskSchedule regular role-play exercises to simulate escalation scenarios
  • TaskConduct a needs assessment for escalation training among support staff
  • TaskDevelop a comprehensive training curriculum on issue resolution techniques

15OKRs to successfully integrate and deploy Productiv SaaS for IT management

  • ObjectiveSuccessfully integrate and deploy Productiv SaaS for IT management
  • Key ResultTrain 90% of the IT team on Productiv SaaS application management functionalities
  • TaskIdentify members of IT team needing Productiv SaaS training
  • TaskSecure trainings for Productiv SaaS application management
  • TaskSchedule and ensure employees attend the training sessions
  • Key ResultComplete Productiv SaaS integration with existing systems by 75% in the first month
  • TaskDevelop a comprehensive integration plan for Productiv SaaS
  • TaskInitiate the integration of Productiv SaaS with existing systems
  • TaskMonitor and evaluate the progress of the integration
  • Key ResultIdentify and manage 70% of shadow IT instances using Productiv SaaS
  • TaskDeploy Productiv SaaS tool across all company systems
  • TaskConduct a thorough inventory to identify shadow IT instances
  • TaskLeverage Productiv reporting to manage identified shadow IT elements

Implementation Team OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Implementation Team OKRs in a strategy map

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Implementation Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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