10 customisable OKR examples for System Implementation
What are System Implementation OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
That's why we have created a list of OKRs examples for System Implementation to help. You can use any of the templates below as a starting point to write your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own System Implementation OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable System Implementation OKRs examples
We've added many examples of System Implementation Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
1. OKRs to implement an effective smart workplace management system
Implement an effective smart workplace management system
Identify and select a suitable smart workplace management system by analyzing 5 potential options
Make final selection based on analysis and business needs
Analyze features, reviews, and pricing of each system
Research and list five potential smart workplace management systems
Train 100% of workforce to effectively utilize the new management system for daily operations
Implement strategies for workforce to apply system knowledge daily
Organize comprehensive training sessions about the new management system
Provide regular follow-up training for continual workforce development
Procure the selected system and complete installation in 80% of the workplace areas
Schedule installation in various work zones
Purchase the selected system for implementation
Ensure setup in 80% of designated areas
2. OKRs to successfully implement the "asdf" system
Successfully implement the "asdf" system
Achieve 70% completion of "asdf" coding tasks by Week 9
Prioritize most complex coding tasks to complete first
Regularly assess weekly progress and adjust workload if necessary
Allocate daily hours specifically for ASDF coding tasks
Conduct satisfactory testing and fix all major bugs by Week 12
Develop comprehensive test plans by Week 10
Debug and fix major errors by Week 12
Carry out rigorous testing by Week 11
Complete system design documentation by end of Week 4
Review, edit and finalize design documentation
Draft the initial system design document
Outline desired structure and content for design documentation
3. OKRs to successfully transition to platform x with an upgraded redemption flow
Successfully transition to platform x with an upgraded redemption flow
Ensure the enhanced redemption flow's successful implementation and error-free operation
Monitor system regularly to identify and fix errors
Review and approve enhanced redemption flow design
Conduct rigorous testing prior to implementation
Deliver a 15% increase in user satisfaction with the new redemption flow
Conduct user testing to identify pain points in the current redemption flow
Monitor feedback and make necessary adjustments post-implementation
Implement changes based on user feedback and industry best practices
Complete the migration of the current system to platform x
Install and configure platform x
Transfer data and test functionalities
Identify key functionalities in the current system
4. OKRs to successfully migrate and train team on the new sales CRM system
Successfully migrate and train team on the new sales CRM system
Achieve a 10% sales increase after full adoption of the new CRM system
Implement customer targeting strategies using CRM analytics
Conduct comprehensive training for staff on the new CRM system
Regularly review sales data and adjust strategies as needed
Migrate all existing customer data to the new CRM system without errors
Confirm successful migration and rectify any errors
Transfer the verified data to the new CRM system
Validate the accuracy and completeness of existing customer data
Train 100% of the sales team to proficiently use the new CRM system
Monitor and evaluate sales team's proficiency post-training
Conduct regular hands-on training sessions with the sales team
Establish a comprehensive training plan for the new CRM system
5. OKRs to ensure successful implementation and utilization of the ticket system
Ensure successful implementation and utilization of the ticket system
Complete ticket system setup and integration by 25% of the quarter
Identify necessary software and hardware for ticket system setup
Initiate system integration procedures
Monitor and evaluate progress towards completion
Train 75% of staff members on the use and benefits of the ticket system
Develop comprehensive, easy-to-understand training materials
Identify staff members not familiar with the ticket system
Schedule and conduct training sessions regularly
Achieve at least 60% user adoption rate of the ticket system within the quarter
Train all employees on the benefits and use of the ticket system
Implement incentives for consistent ticket system usage
Regularly monitor and report on user adoption rates
6. OKRs to decrease customer issue resolution time by 20%
Decrease customer issue resolution time by 20%
Implement new ticketing system to streamline support process in 4 weeks
Create a system implementation and training plan
Research and select appropriate ticketing system software
Execute the plan and monitor its effectiveness
Increase first-contact resolution rate to 75% from current rate
Monitor and adjust strategies based on resolution rates
Implement specialized training to address identified issues
Analyze recent unresolved customer interactions for common issues
Train customer support staff in issue escalation and resolution techniques
Schedule regular role-play exercises to simulate escalation scenarios
Conduct a needs assessment for escalation training among support staff
Develop a comprehensive training curriculum on issue resolution techniques
7. OKRs to implement an efficient vendor invoice tracker
Implement an efficient vendor invoice tracker
Validate the prototype with at least 3 different members of the talent acquisition team
Schedule feedback sessions with each member
Identify three team members for prototype validation
Share the prototype with selected team members
Design a comprehensive prototype of the invoice tracker within 4 weeks
Draft preliminary design and functionality notes for invoice tracker
Develop and refine prototype based on initial design plans
Conduct thorough tests and improve upon the prototype
Ensure 90% of vendor invoices are processed through the tracker by project end
Monitor tracking system regularly to assess progress
Train staff on proper invoice tracking procedures
Implement invoice tracking system for vendor billings
8. OKRs to improve internal stakeholder usability of new ERP system
Improve internal stakeholder usability of new ERP system
Increase stakeholder proficiency through tailored ERP training sessions
Identify stakeholder's proficiency level and specific training requirements
Implement and monitor these tailored ERP training sessions
Develop customized training sessions based on identified requirements
Reduce complaint tickets related to ERP usage by 30%
Deploy quicker tech support turnaround for ERP issues
Improve ERP system's user interface for easier use
Implement regular ERP training sessions for all users
Implement stakeholder suggested ERP system improvements and achieve 80% positive feedback
9. OKRs to ensure completion of all account schedules and bank reconciliations
Ensure completion of all account schedules and bank reconciliations
Successfully complete and document all minor accounts' reconciliation by week 6
Reconcile discrepancies found in all reviewed accounts
Review all minor accounts for outstanding discrepancies
Document results of reconciliation for all accounts
Implement a new system to track bi-weekly progress of bank reconciliations
Train staff on using the new system
Identify suitable software for tracking reconciliation progress
Initiate regular bi-weekly update meetings
Initiate and finish 100% reconciliation of 10 major accounts within first 4 weeks
Begin reconciling the discrepancies for each account
Identify the 10 major accounts requiring reconciliation
Complete reconciliation process for all accounts
10. OKRs to enhance efficiency of chargeback recovery process
Enhance efficiency of chargeback recovery process
Reduce chargeback dispute resolution time by at least 20%
Streamline internal communication processes
Conduct regular training for resolution team
Implement automated dispute management software
Increase the percentage of successful chargeback recoveries by 30%
Optimize communication with customers during disputes
Implement rigorous dispute management procedures and policies
Train staff on efficient chargeback handling strategies
Implement a new chargeback automation system reducing manual tasks by 50%
Research and select a suitable chargeback automation system
Coordinate system installation and configure settings
Train staff on new system usage and procedures
System Implementation OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your System Implementation OKRs in a strategy map
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More System Implementation OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to amplify the voice of our current customer base
OKRs to enhance the efficiency and effectiveness of administrative support
OKRs to cultivate exceptional leadership character traits
OKRs to implement client service and review process
OKRs to enhance leadership skills through exemplary actions and feedback incorporation
OKRs to elevate my technical execution proficiency
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.
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