10 customisable OKR examples for System Implementation

What are System Implementation OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

That's why we have created a list of OKRs examples for System Implementation to help. You can use any of the templates below as a starting point to write your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own System Implementation OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable System Implementation OKRs examples

We've added many examples of System Implementation Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1. OKR to implement an effective smart workplace management system

  • ObjectiveImplement an effective smart workplace management system
  • Key ResultIdentify and select a suitable smart workplace management system by analyzing 5 potential options
  • TaskMake final selection based on analysis and business needs
  • TaskAnalyze features, reviews, and pricing of each system
  • TaskResearch and list five potential smart workplace management systems
  • Key ResultTrain 100% of workforce to effectively utilize the new management system for daily operations
  • TaskImplement strategies for workforce to apply system knowledge daily
  • TaskOrganize comprehensive training sessions about the new management system
  • TaskProvide regular follow-up training for continual workforce development
  • Key ResultProcure the selected system and complete installation in 80% of the workplace areas
  • TaskSchedule installation in various work zones
  • TaskPurchase the selected system for implementation
  • TaskEnsure setup in 80% of designated areas

2. OKR to successfully implement the "asdf" system

  • ObjectiveSuccessfully implement the "asdf" system
  • Key ResultAchieve 70% completion of "asdf" coding tasks by Week 9
  • TaskPrioritize most complex coding tasks to complete first
  • TaskRegularly assess weekly progress and adjust workload if necessary
  • TaskAllocate daily hours specifically for ASDF coding tasks
  • Key ResultConduct satisfactory testing and fix all major bugs by Week 12
  • TaskDevelop comprehensive test plans by Week 10
  • TaskDebug and fix major errors by Week 12
  • TaskCarry out rigorous testing by Week 11
  • Key ResultComplete system design documentation by end of Week 4
  • TaskReview, edit and finalize design documentation
  • TaskDraft the initial system design document
  • TaskOutline desired structure and content for design documentation

3. OKR to successfully transition to platform x with an upgraded redemption flow

  • ObjectiveSuccessfully transition to platform x with an upgraded redemption flow
  • Key ResultEnsure the enhanced redemption flow's successful implementation and error-free operation
  • TaskMonitor system regularly to identify and fix errors
  • TaskReview and approve enhanced redemption flow design
  • TaskConduct rigorous testing prior to implementation
  • Key ResultDeliver a 15% increase in user satisfaction with the new redemption flow
  • TaskConduct user testing to identify pain points in the current redemption flow
  • TaskMonitor feedback and make necessary adjustments post-implementation
  • TaskImplement changes based on user feedback and industry best practices
  • Key ResultComplete the migration of the current system to platform x
  • TaskInstall and configure platform x
  • TaskTransfer data and test functionalities
  • TaskIdentify key functionalities in the current system

4. OKR to successfully migrate and train team on the new sales CRM system

  • ObjectiveSuccessfully migrate and train team on the new sales CRM system
  • Key ResultAchieve a 10% sales increase after full adoption of the new CRM system
  • TaskImplement customer targeting strategies using CRM analytics
  • TaskConduct comprehensive training for staff on the new CRM system
  • TaskRegularly review sales data and adjust strategies as needed
  • Key ResultMigrate all existing customer data to the new CRM system without errors
  • TaskConfirm successful migration and rectify any errors
  • TaskTransfer the verified data to the new CRM system
  • TaskValidate the accuracy and completeness of existing customer data
  • Key ResultTrain 100% of the sales team to proficiently use the new CRM system
  • TaskMonitor and evaluate sales team's proficiency post-training
  • TaskConduct regular hands-on training sessions with the sales team
  • TaskEstablish a comprehensive training plan for the new CRM system

5. OKR to ensure successful implementation and utilization of the ticket system

  • ObjectiveEnsure successful implementation and utilization of the ticket system
  • Key ResultComplete ticket system setup and integration by 25% of the quarter
  • TaskIdentify necessary software and hardware for ticket system setup
  • TaskInitiate system integration procedures
  • TaskMonitor and evaluate progress towards completion
  • Key ResultTrain 75% of staff members on the use and benefits of the ticket system
  • TaskDevelop comprehensive, easy-to-understand training materials
  • TaskIdentify staff members not familiar with the ticket system
  • TaskSchedule and conduct training sessions regularly
  • Key ResultAchieve at least 60% user adoption rate of the ticket system within the quarter
  • TaskTrain all employees on the benefits and use of the ticket system
  • TaskImplement incentives for consistent ticket system usage
  • TaskRegularly monitor and report on user adoption rates

6. OKR to decrease customer issue resolution time by 20%

  • ObjectiveDecrease customer issue resolution time by 20%
  • Key ResultImplement new ticketing system to streamline support process in 4 weeks
  • TaskCreate a system implementation and training plan
  • TaskResearch and select appropriate ticketing system software
  • TaskExecute the plan and monitor its effectiveness
  • Key ResultIncrease first-contact resolution rate to 75% from current rate
  • TaskMonitor and adjust strategies based on resolution rates
  • TaskImplement specialized training to address identified issues
  • TaskAnalyze recent unresolved customer interactions for common issues
  • Key ResultTrain customer support staff in issue escalation and resolution techniques
  • TaskSchedule regular role-play exercises to simulate escalation scenarios
  • TaskConduct a needs assessment for escalation training among support staff
  • TaskDevelop a comprehensive training curriculum on issue resolution techniques

7. OKR to implement an efficient vendor invoice tracker

  • ObjectiveImplement an efficient vendor invoice tracker
  • Key ResultValidate the prototype with at least 3 different members of the talent acquisition team
  • TaskSchedule feedback sessions with each member
  • TaskIdentify three team members for prototype validation
  • TaskShare the prototype with selected team members
  • Key ResultDesign a comprehensive prototype of the invoice tracker within 4 weeks
  • TaskDraft preliminary design and functionality notes for invoice tracker
  • TaskDevelop and refine prototype based on initial design plans
  • TaskConduct thorough tests and improve upon the prototype
  • Key ResultEnsure 90% of vendor invoices are processed through the tracker by project end
  • TaskMonitor tracking system regularly to assess progress
  • TaskTrain staff on proper invoice tracking procedures
  • TaskImplement invoice tracking system for vendor billings

8. OKR to improve internal stakeholder usability of new ERP system

  • ObjectiveImprove internal stakeholder usability of new ERP system
  • Key ResultIncrease stakeholder proficiency through tailored ERP training sessions
  • TaskIdentify stakeholder's proficiency level and specific training requirements
  • TaskImplement and monitor these tailored ERP training sessions
  • TaskDevelop customized training sessions based on identified requirements
  • Key ResultReduce complaint tickets related to ERP usage by 30%
  • TaskDeploy quicker tech support turnaround for ERP issues
  • TaskImprove ERP system's user interface for easier use
  • TaskImplement regular ERP training sessions for all users
  • Key ResultImplement stakeholder suggested ERP system improvements and achieve 80% positive feedback

9. OKR to ensure completion of all account schedules and bank reconciliations

  • ObjectiveEnsure completion of all account schedules and bank reconciliations
  • Key ResultSuccessfully complete and document all minor accounts' reconciliation by week 6
  • TaskReconcile discrepancies found in all reviewed accounts
  • TaskReview all minor accounts for outstanding discrepancies
  • TaskDocument results of reconciliation for all accounts
  • Key ResultImplement a new system to track bi-weekly progress of bank reconciliations
  • TaskTrain staff on using the new system
  • TaskIdentify suitable software for tracking reconciliation progress
  • TaskInitiate regular bi-weekly update meetings
  • Key ResultInitiate and finish 100% reconciliation of 10 major accounts within first 4 weeks
  • TaskBegin reconciling the discrepancies for each account
  • TaskIdentify the 10 major accounts requiring reconciliation
  • TaskComplete reconciliation process for all accounts

10. OKR to enhance efficiency of chargeback recovery process

  • ObjectiveEnhance efficiency of chargeback recovery process
  • Key ResultReduce chargeback dispute resolution time by at least 20%
  • TaskStreamline internal communication processes
  • TaskConduct regular training for resolution team
  • TaskImplement automated dispute management software
  • Key ResultIncrease the percentage of successful chargeback recoveries by 30%
  • TaskOptimize communication with customers during disputes
  • TaskImplement rigorous dispute management procedures and policies
  • TaskTrain staff on efficient chargeback handling strategies
  • Key ResultImplement a new chargeback automation system reducing manual tasks by 50%
  • TaskResearch and select a suitable chargeback automation system
  • TaskCoordinate system installation and configure settings
  • TaskTrain staff on new system usage and procedures

Best practices for managing your System Implementation OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your System Implementation OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More System Implementation OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

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