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3 OKR examples for Incident Recovery

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What are Incident Recovery OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Incident Recovery to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

How to write your own Incident Recovery OKRs

1. Get tailored OKRs with an AI

You'll find some examples below, but it's likely that you have very specific needs that won't be covered.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

Tability will then use your prompt to generate a fully editable OKR template.

Watch the video below to see it in action 👇

Option 2. Optimise existing OKRs with Tability Feedback tool

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Option 3. Use the free OKR generator

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Incident Recovery OKRs examples

You'll find below a list of Objectives and Key Results templates for Incident Recovery. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to mitigate potential technical vulnerabilities in our system

  • ObjectiveMitigate potential technical vulnerabilities in our system
  • KRIdentify and record a 30% decrease in system vulnerabilities by implementing regular audits
  • TaskDocument all identified vulnerabilities
  • TaskEstablish routine system vulnerability audits
  • TaskMonitor and record any 30% decrease in vulnerabilities
  • KRReduce incident recovery time by 25% through improved contingency planning
  • TaskRegularly train staff on incident response procedures
  • TaskMonitor and revise the plan based on incident feedback
  • TaskDevelop a comprehensive contingency plan for various incidents
  • KREnhance system resilience by successfully completing 100% of planned technical upgrades
  • TaskDevelop a comprehensive schedule for all planned technical upgrades
  • TaskExecute technical upgrades as per the schedule
  • TaskConduct post-upgrade system checks and maintenance

OKRs to improve service recovery time in 2024

  • ObjectiveImprove service recovery time in 2024
  • KRReduce mean time to recovery (MTTR) by 25% in the next product update
  • TaskIntegrate higher-quality failure-detection mechanisms
  • TaskImplement automated incident response procedures
  • TaskDevelop comprehensive recovery guideline documents
  • KRTrain support team on new recovery protocols to attain 90% resolution efficiency
  • TaskSchedule training sessions on new recovery protocols for support team
  • TaskSet up regular assessments to measure resolution efficiency
  • TaskDevelop practical exercises to ensure understanding of new protocols
  • KRImplement automated diagnostic tools to decrease escalation incidents by 30%
  • TaskIdentify suitable automated diagnostic tools for system optimization
  • TaskTrain staff on proper usage and implementation of these tools
  • TaskPurchase and install the selected automated diagnostic tools

OKRs to enhance incident management and outage call bridge creation processes

  • ObjectiveEnhance incident management and outage call bridge creation processes
  • KRLaunch and manage 100% of outage call bridges within 15 minutes of detection
  • TaskDevelop a reliable system for immediate detection of outages
  • TaskMonitor call bridges for rapid and efficient handling
  • TaskTrain staff in launching call bridges promptly
  • KRReduce average major incident resolution time by 15%
  • TaskImplement advanced ticketing system for quicker incident identification
  • TaskEnhance staff training on major incident resolution
  • TaskStreamline communication processes during incidents
  • KRImprove team response rate to major incidents by 20%
  • TaskMonitor and optimize response protocols regularly
  • TaskConduct regular emergency response training sessions
  • TaskImplement swift communication via dedicated incident response platform

Incident Recovery OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Incident Recovery OKRs

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Incident Recovery OKR templates

We have more templates to help you draft your team goals and OKRs.

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